See all properties
Save

Traders Hotel Kuala Lumpur

5.0 star property
Luxury hotel connected to the convention centre in Kuala Lumpur with 3 restaurants

Photo gallery for Traders Hotel Kuala Lumpur

Executive Room, 1 King Bed (Traders Club, Twin Towers View)
Rooftop bar
Rooftop bar
3 restaurants, breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
The current price is AU$185
includes taxes & fees
27 July - 28 July

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • KLCC Park
    ‪2 min walk‬
  • Pavilion Kuala Lumpur
    ‪9 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Traders)

Club Room, 1 King Bed (Traders)

Club Room, 1 King Bed (Traders)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Twin Towers View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Twin Towers View)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Towers View)

Suite, 1 King Bed (Twin Towers View)

Suite, 1 King Bed (Twin Towers View)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 48 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Twin Towers View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds (Twin Towers View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Traders Club, Twin Towers View)

Executive Room, 1 King Bed (Traders Club, Twin Towers View)

Executive Room, 1 King Bed (Traders Club, Twin Towers View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Traders, Twin Towers View)

Club Room, 1 King Bed (Traders, Twin Towers View)

Club Room, 1 King Bed (Traders, Twin Towers View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Traders, Twin Towers View)

Club Room, 2 Single Beds (Traders, Twin Towers View)

Club Room, 2 Single Beds (Traders, Twin Towers View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

You may also like

Ad
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers

DoubleTree by Hilton Shah Alam i-City

Shah Alam
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 148 reviews
The price is AU$112
includes taxes & fees
28 July - 29 July
DoubleTree by Hilton Shah Alam i-City

About the area

Kuala Lumpur

Traders Hotel Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to the convention centre and within just a 10-minute stroll of popular attractions like KLCC Park and Suria KLCC Shopping Centre. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include Swedish massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, Gobo Chit Chat, is open for breakfast, lunch and dinner. SkyBar is the hotel's own rooftop bar. Enjoy the gym, steam room and pool loungers. Business amenities include 10 meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Within a 15-minute walk of this 5-property class Kuala Lumpur City Centre hotel, attractions include Petronas Twin Towers and Pavilion Kuala Lumpur.

What's nearby

  • KLCC Park - 2 min walk - 0.2 km
  • Suria KLCC Shopping Centre - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Persiaran KLCC MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 50 min drive

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬4 min walk
  • ‪Thirty8 - ‬6 min walk
  • ‪Santai Pool & Lounge - ‬2 min walk
  • ‪SkyBar - ‬1 min walk
  • ‪Atas Modern Malaysian Eatery - ‬2 min walk

About this property

Traders Hotel Kuala Lumpur

Luxury hotel connected to the convention centre in Kuala Lumpur with 3 restaurants
Traders Hotel Kuala Lumpur offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 10 meeting rooms, and limo/town car service. A steam room, spa services, and multilingual staff are also featured at the luxury Traders Hotel Kuala Lumpur. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 01 building
  • 571 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Built in 2005
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Traders Hotel Kuala Lumpur offers 571 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool loungers

InterContinental Kuala Lumpur by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,006 reviews
The price is AU$199
includes taxes & fees
27 July - 28 July
InterContinental Kuala Lumpur by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 43 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bara On Six
  • Gobo Chit Chat
  • OnTheGo
  • SkyBar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (121 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 34 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 43 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kuala Lumpur Traders
Hotel Traders
Hotel Traders Kuala Lumpur
Kuala Lumpur Hotel Traders
Kuala Lumpur Traders
Kuala Lumpur Traders Hotel
Traders Hotel
Traders Hotel Kuala Lumpur
Traders Kuala Lumpur
Traders Kuala Lumpur Hotel
Traders Hotel Kl
Traders Hotel, Kuala Lumpur Hotel Kuala Lumpur
Traders Kl
Traders Kuala Lumpur
Traders Hotel Kuala Lumpur Hotel
Traders Hotel Kuala Lumpur Kuala Lumpur
Traders Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Traders Hotel Kuala Lumpur?

Traders Hotel Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Traders Hotel Kuala Lumpur?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at Traders Hotel Kuala Lumpur on 27 July 2025 start from AU$185.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Traders Hotel Kuala Lumpur?

Yep, Traders Hotel Kuala Lumpur has a free self car park. Onsite parking is limited.

Is there a spa on site at Traders Hotel Kuala Lumpur?

Yep, there is an onsite spa at Traders Hotel Kuala Lumpur. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Traders Hotel Kuala Lumpur have a pool?

Traders Hotel Kuala Lumpur has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Traders Hotel Kuala Lumpur?

Traders Hotel Kuala Lumpur features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, 24-hour room service and espresso makers.

What makes Traders Hotel Kuala Lumpur a romantic place to stay?

Couples spa treatments and garden-view dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Traders Hotel Kuala Lumpur.

Is Traders Hotel Kuala Lumpur family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Traders Hotel Kuala Lumpur is a hit with families.

Are there hot tubs in the rooms at Traders Hotel Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Does Traders Hotel Kuala Lumpur serve breakfast?

Yep, our travelers adore the buffet breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Traders Hotel Kuala Lumpur?

No, Traders Hotel Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at Traders Hotel Kuala Lumpur?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Traders Hotel Kuala Lumpur?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Traders Hotel Kuala Lumpur?

No, pets are not allowed.

Traders Hotel Kuala Lumpur Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1008 reviews
Rating 8 - Good. 228 out of 1008 reviews
Rating 6 - Okay. 52 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help. The hotel was wonderful in terms of rooms and atmosphere. Thr location was perfect.
Stayed 10 nights in Apr 2025

10/10 Excellent

Haithem

Travelled with family
Liked: Amenities
Perfect dray
Stayed 3 nights in Apr 2025

10/10 Excellent

graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The location of the hotel is perfect and if you want a good view of the twin towers pick the right rooms and you will be amazed. Did not eat at the hotel so cannot comment of food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

S.M.Fahad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view of the Twin Towers as it is located on the other side of it. there are hotels closer to KLCC but trust me you wont get the views. gorgeous hotel indeed - worth every penny.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in KL
Stayed 3 nights in Jan 2025

10/10 Excellent

Amin

Stayed 2 nights in Mar 2025

10/10 Excellent

Chang

Stayed 2 nights in Mar 2025

10/10 Excellent

vijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Worth every cent.
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Mar 2025

10/10 Excellent

Geovannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lachezar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very Asian oriented .
Stayed 3 nights in Mar 2025

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Room was great, staff were great. The only thing was the toilet got clogged easily and it took a bit of time for someone to come sort it out. Ultimately, we will probably stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 2 nights in Mar 2025

10/10 Excellent

Lakey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, their service and manner were great and very welcoming. They were very polite and felt like they respected us as a guest. I am a very frequent traveller and have experienced many buffets, the breakfast buffet at Traders was the best breakfast buffet I have ever had upto now. There was a large variety of food options and the quality was of high standard too. Overall this hotel is excellent and would recommend it very highly.
Stayed 2 nights in Feb 2025

10/10 Excellent

andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Haruto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Garry, Sidari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the middle of KLCC. The room was large and comfortable and the staff were outstanding, very friendly and helpful.
Stayed 13 nights in Jan 2025

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kunal

Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buisness class - afternoon tea and cocktails early pm great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing Location, great breakfast, excellent amenities, free shuttle service provided by hotel to mall. Received free room upgrade and was treated like royalty
Stayed 4 nights in Feb 2025

6/10 Okay

PERRY

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location, let down by annoying processes

The hotel policy of holding 250 MYR per night stay as a deposit is disappointing for a long stay. In my experience, it is normal to discuss with a guest what is an appropriate deposit amount depending upon their expected usage, but stating I had to either agree to leave 2000 MYR as a deposit, or nothing (and pay as I use) is an unprofessional process. I was also annoyed that the hotel "held onto my laundry" for almost a week without telling me, due to the deposit issue, and I did not receive same until I visited reception. For a five-star hotel, where I paid in full for my room, I expect and more trusting service.
Stayed 8 nights in Feb 2025