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JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video - submitted by Shariff Mazlan
Meeting facility
Pub
Pub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$215
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, KLCC Park
    ‪12 min walk‬
  • Place, Petronas Twin Towers
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Premium bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Premium bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Premium bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Premium bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

JW Marriott Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Pavilion Kuala Lumpur and Jalan Alor. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Donna can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Shanghai Restaurant, serves Chinese cuisine and is open for lunch and dinner. JW Firehouse is the hotel's own pub. Enjoy the gym, sauna and kids' swimming pool. 8913 square feet (828 square metres) of event facilities include 22 meeting rooms and a conference centre, and other business amenities include limo/town car service and coworking space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 5-property class Kuala Lumpur City Centre hotel include Berjaya Times Square and KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Express Teppanyaki - ‬2 min walk
  • ‪Calia - ‬1 min walk
  • ‪JW Executive Lounge - ‬1 min walk
  • ‪Ferria Kl - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

  • 738 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Conference rooms
  • 8913 sq ft of conference space
  • 828 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (8,913 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on 9 Oct 2025 start from AU$215.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Kuala Lumpur?

Yep, JW Marriott Kuala Lumpur has a self car park for MYR 10 per day.

Is there a spa on site at JW Marriott Kuala Lumpur?

Yep, Donna is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does JW Marriott Kuala Lumpur have a pool?

JW Marriott Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes JW Marriott Kuala Lumpur a romantic place to stay?

A hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Kuala Lumpur.

Is JW Marriott Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Kuala Lumpur is a hit with families.

Does JW Marriott Kuala Lumpur serve breakfast?

Yep, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at JW Marriott Kuala Lumpur?

No, JW Marriott Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Kuala Lumpur?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Kuala Lumpur?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Kuala Lumpur?

No, pets and service animals are not allowed.

Reviews

JW Marriott Kuala Lumpur Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1015 reviews
Rating 8 - Good. 223 out of 1015 reviews
Rating 6 - Okay. 80 out of 1015 reviews
Rating 4 - Poor. 44 out of 1015 reviews
Rating 2 - Terrible. 29 out of 1015 reviews

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri, Hampstead

Travelled with family
Liked: Amenities
Amazing stay!’
Stayed 3 nights in Jun 2025

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Chitra

Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again any day of the week!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Holiday

Had a lovely & enjoyable stay at JW Marriott KL
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren, Abbotsford

Stayed 2 nights in Jun 2025

10/10 Excellent

Darren, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Jun 2025

10/10 Excellent

Nap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Bright and pleasant room
Stayed 14 nights in May 2025

10/10 Excellent

Wai Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in May 2025

10/10 Excellent

Sol

Stayed 1 night in May 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well met expectations
Stayed 2 nights in Jun 2025

4/10 Poor

Krithi, Silver Spring

Travelled with family
Very poor service from multiple staff at front desk. We had 2 bookings for 3 rooms over 5 days and they made us check in and out rooms! Any help requested they were unhelpful with and just seem to care to provide customer service
Stayed 3 nights in May 2025

6/10 Okay

Tai Heng

Liked: Cleanliness, room comfort
Disliked: Staff & service
The service was bad
Stayed 2 nights in May 2025

10/10 Excellent

Lay Tin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am happy to stay in this hotel. Because the location is very convenient for shopping and the hotel staffs all are very kind and polite. Will stay in again.
Stayed 2 nights in May 2025

6/10 Okay

Minal

Out of all things, they lack on their bedding, especially upgrading the pillows as they seemed very old with not much firmness
Stayed 4 nights in May 2025

6/10 Okay

Janayd

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel was good, however there seemed to be a very unpleasant smell lingering around the rooms beyond reception. Considering this is a 5 star hotel, I wouldn't expect this to be an issue! On a more positive note, the gym was good and had a nice variety of equipment.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable with good facilities. Easy check in
Stayed 4 nights in May 2025

10/10 Excellent

Judith

Stayed 5 nights in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 4 nights in Feb 2025

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Dawn Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel if you want to do some premium shopping! Lovely, attentive staff who are always willing to help. Not overly impressed with the food choice, but if you like Asian cuisine you’ll be really happy. Just a bit too Asian for us. Great area to wander around, but super busy. It’s a really big hotel, so if you’re wanting a quiet place, this wouldn’t be for you, but if you like to be in the middle of it all, definitely the hotel for you. We had a suite and really can’t complain about the size, very generous space.
Stayed 4 nights in Apr 2025

10/10 Excellent

ZHIYUAN

Liked: Cleanliness, staff & service
It was good but not that good. The hotel is super convenient cause it's located in the center area, and the staff was nice as well. But when we arrived at our room we found there were spider webs around the corner and our wifi was too terrible to use, so the next day I told the staff but after one hour they helped us to solve this problem. Last time we lived in the Ritz Calton Hotel which is near JW and we had a very good experience maybe next time we will choose The Ritz
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great hotel close to everything
Stayed 4 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms
Stayed 3 nights in May 2025