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4.1 out of 5

"Central, clean hotel with walking access to major malls. Swimming pool decking needs a lot of repair. Rooms cleaned daily. Biggest downfall was breakf ... " More

By a verified traveller on Mon 07 Jan 2019

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Dorsett Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$53* Per night/room 11 Aug. - 12 Aug.

Two Bedroom Suite Queen + Queen @ Residences

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Queen Room @ Residences

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dorsett Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A luxury stay in the heart of Kuala Lumpur awaits you at Dorsett Kuala Lumpur. Within just a 10-minute stroll, you'll find popular attractions like Pavilion Kuala Lumpur and Berjaya Times Square. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LED TVs with satellite channels are featured in all 320 rooms, and you can enjoy free WiFi, free bottled water, and safes. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. 24-hour room service, hair dryers, and phones are also available.

The restaurant, Checkers Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. Windows Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the fitness center and kids' swimming pool. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 5-star Golden Triangle hotel include Lot 10 Shopping Centre and Prince Court Medical Centre.

Dorsett Kuala Lumpur ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dorsett Kuala Lumpur

Everyone (15) Family (1)
3 out of 5

Posted by on 1 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Victor Hiew, Director of Operations

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback. We noticed that you have rated us low. Kindly let us know if there is anything we can to further assist. Thank you once again for your feedback. Best regards,

4 out of 5
Central, clean hotel with walking access to major malls. Swimming pool decking needs a lot of repair. Rooms cleaned daily. Biggest downfall was breakfast. Although plentiful in choice the hot food was often cold by the time you got back to your table.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Victor Hiew, Director of Operations

Dear Guest, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed the proximity of the hotel and the cleanliness. Further to your feedback, we will review our breakfast offerings, and the hot item temperature as for us to evolve and improve. Kindly let us know if there is anything I can do. Thank you once again for your feedback. Best regards,

4 out of 5
Great Hotel within walking distance of many tourist hot spots as well shopping centresand Restaueant strips.

Posted by , from Sydney on 11 Nov. 2018

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Comment from Hotel Management

12 Nov. 2018 by Victor Hiew, Director of Operations

Dear Colin, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for your feedback, and we are glad that you enjoyed the location, and proximity of the hotel to various destinations. Please let us know if there is anything we can do. Thank you. Best regards,

4 out of 5
Nice nice nice nice nice nice nice nice nice nice nice

Posted by on 17 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by The Management

Dear Guest, Thank you for your feedback. We look forward to welcoming you back soon. Thank you.

4 out of 5

Good location and value

Good location for what we needed. Room was clean and spacious... Staff were alright... Hotel bar though is very underwhelming with pictures taken no where reflective of its actual size

Posted by on 23 Jul. 2018

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Comment from Hotel Management

24 Jul. 2018 by Adele Ang/General Manager

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager

5 out of 5
Well placed in the heart of KL very good facility's tasty breakfast well worth the the money spent

Posted by , from australia on 25 Jun. 2018

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Comment from Hotel Management

26 Jun. 2018 by Adele Ang - General Manager

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager

4 out of 5
9/4/116/4/18 convenient to a lot of places. Fantastic breakfast and friendly staff. Beautiful

Posted by on 22 Apr. 2018

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Comment from Hotel Management

23 Apr. 2018 by Adele Ang - General Manager

Dear Guest, Thank you so much for your lovely review on your recent stay with us and we truly appreciate for recommending us. We are already eager to welcome you back for another Dorsett experience. Thank you & warm regards, Adele Ang General Manager

5 out of 5

Great for 3 adults sharing.

Pros: 3 separate beds and location.
Location: Very close to Pavilion shopping centre if you are interested in high end fashion.
So difficult to find somewhere with 3 separate beds for 3 adults sharing - the family room on the 19th floor was great for us. We didn’t actually spend much time in the hotel, preferring to be out and about. Though we did spend a couple of hours at the pool which was fine for our needs. The room was clean, serviced daily and we had no issues with noise. The location suited us well. Check out/in was efficient. Breakfast buffet had plenty of choices though it was rather crowded one morning but not really a problem if you are patient and pleasant with your fellow guests.

Posted by , from Melbourne, Australia on 7 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Adele Ang - General Manager

Dear Ms Joanne, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager

5 out of 5

Convenient and Close to Shopping Malls

Close to shopping malls and walking distance to public transport

Posted by , from Sydney, Australia on 18 Mar. 2018

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Comment from Hotel Management

19 Mar. 2018 by Adele Ang - General Manager

Dear Ms Nita, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

2 out of 5

was a good hotel once

Pros: Close to the shoping .
Cons: Kitchen & breakfast staff
Location: good location
service has deteriorated since we where there last time. Don,t get a room on the construction side of the hotel as you will get no sleep.

Posted by , from australia on 23 Nov. 2017

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Comment from Hotel Management

25 Nov. 2017 by Adele Ang - General Manager

Dear Guest, Thank you so much for staying with us. It is unfortunate to note the negative impression reflected on this occasion. We would like to assure you that your constructive feedback has been duly noted and will be addressed with the team as a priority for immediate remedial action to enhance our service levels as expected by our valued guests. My team and I sincerely look forward to the opportunity of welcoming you back in the near future to serve you better. Thank you & warm regards, Adele Ang General Manager

About the Dorsett Kuala Lumpur

Location 172 Jln Imbi, Kuala Lumpur, 55100

Property Features

Dorsett Kuala Lumpur offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the luxury Dorsett Kuala Lumpur. For a fee, parking is available. This 5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 30 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (58 km / 36 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.8 km / 1.7 mi)
  • Metro station: Bukit Bintang Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Dorsett Kuala Lumpur offers 320 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Checkers Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Windows Lounge - This lobby lounge specializes in local and international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: The Dorsett Residence accommodations are located in an annex building next to the main building, approximately 131 feet (40 meters) away.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Dorsett Kuala Lumpur

Policies

Please note: Access to the rooftop infinity pool, gym and sauna is available only for this property’s Studio Queen at Dorsett Residence, Two Bedroom Suite at Dorsett Residence and Two Bedroom Premier Suite at Dorsett Residence.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 42.3 for adults and MYR 22.15 for children (approximately)
  • Valet parking fee: MYR 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Kuala Lumpur
  • Dorsett Regency
  • Dorsett Regency Hotel
  • Dorsett Regency Hotel Kuala Lumpur
  • Dorsett Regency Kuala Lumpur
  • Kuala Lumpur Dorsett Regency
  • Regency Dorsett Kuala Lumpur
  • Regency Kuala Lumpur
  • Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
  • Dorsett Kuala Lumpur Hotel
  • Dorsett Hotel
  • Kuala Lumpur Regency
  • Dorsett Kuala Lumpur Hotel
  • Dorsett Kuala Lumpur Kuala Lumpur
  • Dorsett Kuala Lumpur Hotel Kuala Lumpur

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.