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"Great location, free parking, friendly staff and good breakfast. " More

By a verified traveller on Mon 31 Dec 2018

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Hotel Description

You'll be connected to a shopping center at Cititel Mid Valley, and within steps of Mid Valley Mega Mall and The Gardens Mall. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 646 rooms feature safes, irons/ironing boards, and desks. Room service and free toiletries are also available.

This hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

You'll be 2.6 km (1.6 mi) from Kuala Lumpur Sentral and 3.2 km (2 mi) from University of Malaya with a stay at this 3-star Mid Valley City hotel.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$70* Per night/room 1 Jan. - 2 Jan.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cititel Mid Valley ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cititel Mid Valley

Everyone (2)
1 out of 5
The whole experience of staying there and the services of the staff were terrible

Posted by on 8 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Cititel

Thank you for staying with us and for reaching out to us,my sincere apologies if your stay with us was not up to your expectation. Can you provide me with more details of the issues that you have encountered so that i ca address the issues more effectively to the management? Contact me at grpcomm@chm-hotels.com

4 out of 5
Great location, free parking, friendly staff and good breakfast.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Cititel

Thank you for staying with us, see you soon

Property Features

Cititel Mid Valley offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

  • 646 guestrooms or units
  • 28 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mid Valley (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cititel Mid Valley offers 646 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining
  • LCD television
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 104.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 21 per person (approximately)
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 104.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cititel Mid Valley Hotel
  • Cititel Hotel
  • Cititel
  • Cititel Mid Valley Hotel Kuala Lumpur
  • Cititel Mid Valley Kuala Lumpur
  • Cititel Mid Valley Hotel
  • Cititel Mid Valley Kuala Lumpur
  • Cititel Mid Valley Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.