4.8 out of 5

"Fantastic experience. Very central in KL, and right next to the Sentral train station. Staff were super friendly and helpful, and the hotel had an u ... " More

By a verified traveller on Mon 16 Apr 2018

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Hotel Description

Aloft Kuala Lumpur Sentral puts you in the heart of Kuala Lumpur, connected to a shopping centre and within steps of popular attractions like NU Sentral and Kuala Lumpur Sentral. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

Satellite TV, coffee/tea makers and free newspapers are featured in all 482 individually decorated rooms. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. 24-hour room service, free bottled water and safes are also available.

The restaurant, nook, serves international cuisine and is open for breakfast, lunch and dinner. W XYZ Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, free kids' club, fitness centre and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4-star Kuala Lumpur hotel include Petaling Street and National Mosque.

Loft, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$83* Per night/room 22 Sep. - 23 Sep.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Breezy, Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Urban, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aloft Kuala Lumpur Sentral ratings based on 33 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Kuala Lumpur Sentral

Everyone (21) Couples (9) Family (1)
5 out of 5
Great atmosphere, excellent staff, rooms good size, bathroom excellent

Posted by on 7 Mar. 2019

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4 out of 5
Great location and excellent beds and pillows...swimming pool amazing

Posted by on 18 Nov. 2018

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5 out of 5
Fantastic experience. Very central in KL, and right next to the Sentral train station. Staff were super friendly and helpful, and the hotel had an upbeat, modern vibe, in a relaxing way. First choice when I stay in KL

Posted by , from Melbourne on 16 Apr. 2018

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4 out of 5

Billing system terrible

If anyone understands it good luck terrible can understand it

Posted by , from Brisbane AustraliA on 20 Feb. 2018

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3 out of 5
Pros: Very convenient to the station
Cons: Don't let the customer wait for too long ,when the check in time is 3pm please make sure that they can check in at the right time .
Have to wait till 5pm then I can check in ,very disappointed .

Posted by , from Melbourne on 9 Oct. 2017

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4 out of 5
+ Clean rooms, amazing pool, nice bars - staff working on pool bar didn't know how to keep friends' drinks/food on separate orders and keeps coming back for payment after every order rather than putting it on a tab - a bit frustrating.

Posted by , from London on 29 Jul. 2017

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5 out of 5

Awesome Stop over Base in KL

We planned two nights in KL as we came to end of a winter escape from NZ. We chose Aloft because of the location. We were impressed everything about this hotel left us feeling like we had struck the jackpot. Next trip to KL we will be booking in to the Aloft

Posted by on 27 Jul. 2017

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5 out of 5

Right next to Railstation to Airport

Pros: Close to central train station and shopping malls
Cons: Nothing
Location: After the hectic crowds and cars in Jakarta this was a relief.
Arrive on late flight 2am but checked in without hastle and given a extension to 1pm

Posted by on 7 Mar. 2017

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5 out of 5

Great central location

Pros: Central, very helpful staff, great bed and I loved the shower. Laundry service was very efficient. Aircon was fantasic. Fantastic 20m infinity pool
Cons: Perhaps having touch and go cards for the train system available for purchase
Location: Great location with all rail available including the monorail, kl mall plazza at your door, we loved Little India for many of our meals
Airport to hotel was so easy, klia2 train from airport to sentral KL station then a 5 minute walk. So easy for all the train lines that you would probably use, great coffee place in the walk way between kl sentral plazza and the hotel. Kl sentral has a supermarket on the LG floor if required. Little India is a very short walk. Go to the twin towers after dark for a great photo.

Posted by , from Ballarat Australia on 20 Dec. 2016

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5 out of 5

Stylish, Modern & Close to Everything

We stayed at Aloft KL for a week and I was impressed by the cleanliness and style of the place. It looked and felt like a modern hotel with all the trimmings. Room access is via two keycards and the rooms are maintained to a very high standard. They are airconditioned, plenty of bottled water is supplied daily and they include wired / wireless internet throughout. Aloft features a 24/7 cafe called re/charge which is stocked full of savoury and sweets and drinks of all sorts so if you are feeling peckish at odd hours, food is only a lift away. There is a chillout lounge called W XYZ where bands perform each night for some easy listening. The foyer includes a sofa area which supplies a couple of Macs you can use to get online. There is also a printer there incase you need to print last minutw tickets. Nook is the name of Aloft's restaurant and they do buffet breakfasts, dinners and lunches which are reasonably priced and are absolutely delicious. Local and traditional meals are included so there is something there for everyone. Aloft also have a 24 hour gym which is well equipped and well maintained in addition to a glorious rooftop pool which is next door to the Mai bar. BBQ dinners are held on the rooftop every night. Aloft is interconnected to the NU Central shopping mall which is 7 floors of shopping. The mall includes a cinema, food court and grocery stores as well as ATMs and currency conversion centres. Loved my stay at Aloft and would go again!

Posted by , from J on 29 Oct. 2015

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Comment from Hotel Management

18 Nov. 2015 by Greg Gubiani - General Manager

Hello Steve Jaws, Your headline says it all! Thank you for leaving this amazing review. It is good to read you experienced us as a great hotel. The way it should feel. Do come back for more! live.life.aloft, Greg Gubiani General Manager

Property Features

Aloft Kuala Lumpur Sentral offers its guests an outdoor pool, a fitness centre, and a kid's pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. The family-friendly Aloft Kuala Lumpur Sentral also features a free kid's club, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 482 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.6 km / 36.4 mi)
  • Train station: Kuala Lumpur Sentral Station (0.6 km / 0.4 mi)
  • Metro station: KL Sentral Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aloft Kuala Lumpur Sentral offers 482 forms of air-conditioned accommodation with a safe and free newspapers. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and a bidet. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Aloft Kuala Lumpur Sentral has a restaurant serving light fare only.

Nook – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

W XYZ Bar – This bar only serves light fare. Happy hour is offered. Reservations are required.

Mai Bar – Overlooking the pool, this bar only serves light fare. Happy hour is offered. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Aloft Kuala Lumpur Sentral

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 60 per person (approximately)
  • Self-parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Hotel Kuala Lumpur Sentral
  • Aloft Kuala Lumpur Sentral
  • Aloft Kuala Lumpur Sentral Hotel
  • Aloft Sentral Hotel
  • Aloft Sentral

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.