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5.0 out of 5

"Great location, facilities and design. Bed was extremely comfortable " More

By a verified traveller on Thu 29 Aug 2019

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Hotel Description

Grand Hyatt Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to the convention center and within a 20-minute stroll of Kuala Lumpur Convention Centre and Petronas Twin Towers. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LED TVs with satellite channels, and all 411 soundproofed rooms feature free wired Internet, sitting areas, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, free bottled water, and safes are available.

A day of pampering at ESSA Spa can include massages, detox wraps, and body wraps along with access to the sauna and spa tub. The restaurant, JP teres, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour fitness center, kids' swimming pool, and free pool cabanas. 45370 square feet (4215 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 5-star Kuala Lumpur City Centre hotel include Pavilion Kuala Lumpur and Kuala Lumpur Tower.

Grand Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$141* Per night/room 28 Sep. - 29 Sep.

Club Twin Room (Tower View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed (Tower View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Hyatt Kuala Lumpur ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Kuala Lumpur

Everyone (1)
5 out of 5
Great location, facilities and design. Bed was extremely comfortable

Posted by on 29 Aug. 2019

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Comment from Hotel Management

8 Sep. 2019 by Grand Hyatt Kuala Lumpur

Dear guest, Thank you for taking the time to review us. We are delighted to read that you had a grand experience during your recent stay. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you. Best regards, Grand Hyatt Kuala Lumpur

5 out of 5
breakfast, location, room, view all great AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++++++++++++++++++++++++

Posted by on 23 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Grand Hyatt Kuala Lumpur

Dear guest, Thank you so much for your compliments of us. Please allow us to thank you on behalf of the whole team at Grand Hyatt Kuala Lumpur for your review on our breakfast buffet spread and location of our hotel. We are glad that you had an amazing stay at our rooms complemented by the amazing view at our hotel. Once again, thank you for your feedback and we hope to welcome you back in the near future. Best regards, Grand Hyatt Kuala Lumpur

5 out of 5

Posted by on 27 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Grand Hyatt Kuala Lumpur

Dear guest, Thank you for your rating 5 out of 5 on Wotif. We hope you had a great time throughout your stay with us at Grand Hyatt Kuala Lumpur and we look forward to welcoming you back at the hotel soon! Best Regards, Grand Hyatt Kuala Lumpur

About the Grand Hyatt Kuala Lumpur

Location 12 Jalan Pinang, Kuala Lumpur, 50450

Property Features

Grand Hyatt Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 45370 square feet (4215 square meters) and includes conference space. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Hyatt Kuala Lumpur. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 411 guestrooms or units
  • 39 levels
  • 3 dining venues
  • 2 bars or lounges
  • 45370 sq ft of conference space
  • 4215 sq m of conference space
  • Built in 2012
  • Bar by the pool
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (59.3 km / 36.8 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.4 km / 1.5 mi)
  • Metro station: Raja Chulan Station (0.7 km / 0.4 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Spa Services

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 108 for adults and MYR 54 for children (approximately)
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.