"It was upsetting to discover that i was placed on a smoking floor. There was quite some stench in the room via the AC system and just through the gaps ... " More
The restaurant, Makan Kitchen, serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Cellar Door is the hotel's own wine bar, serving drinks along with lunch and dinner. Enjoy the gym and kids' swimming pool. 36996 square feet (3437 square meters) of event facilities include 16 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Added amenities include WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.
You'll be 1.9 km (1.2 mi) from KLCC Park and 2.5 km (1.6 mi) from Pavilion Kuala Lumpur with a stay at this 5-star Kuala Lumpur City Centre hotel.
3 Dec. 2019 by Stephen Magor
Dear Valued Guest, Thank you for taking the time to complete an honest review of your recent stay with us. We truly appreciate constructive comments like yours that help us work on improvements we can make to provide much better experiences for all our guests. I regret to note that your stay was tainted by the room and floor you were assigned to, and would like to apologise for the discomfort this had brought to your overall experience. Rest assured that our team has been informed of this so that they would be more careful and attentive towards your room preferences going forward. I hope to be able to welcome you back to our hotel in the future for a renewed stay and with your restored faith in our services. Sincerely, Stephen Magor General Manager
1 Aug. 2019 by Stephen Magor - General Manager
Dear Valued Guest, Thank you for leaving us an excellent rating. I am delighted to learn you enjoyed your stay with us and we look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor - General Manager
2 May 2019 by Stephen Magor
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you were impressed with our breakfast spread at Makan Kitchen. I look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager
DoubleTree by Hilton Hotel Kuala Lumpur offers its guests a children's pool, an outdoor pool, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. A business center, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 36996 square feet (3437 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Hotel Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
DoubleTree by Hilton Hotel Kuala Lumpur offers 538 accommodations with MP3 docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Makan Kitchen - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Tosca Italian Trattoria - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Food Store - This café serves lunch and dinner. Open daily.
Cellar Door - This wine bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Axis Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.