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The Ritz-Carlton, Kuala Lumpur

5-star property
168 Jalan Imbi, Kuala Lumpur, 1800 796 370
Choose Dates
4.3 out of 5
Excellent!
See all 3 Wotif Reviews

"Amazing finishes and all round facilities of hotel " More

By a verified traveller on Wed 22 Jan 2020

Points Of Interest

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Hotel Description

The Ritz-Carlton, Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to a shopping center and within just a 10-minute stroll of popular attractions like Pavilion Kuala Lumpur and Berjaya Times Square. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

LCD TVs with satellite channels are featured in all 365 rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while premium linens invite a good night's rest. Coffee/tea makers, free newspapers, and free bottled water are also available.

A pampering day can include hot stone massages and Swedish massages along with body scrubs, facials, and aromatherapy. The restaurant, Li Yen, serves Chinese cuisine and is open for lunch and dinner. The Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and light fare. A business center and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a health club, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 5-star Golden Triangle hotel include Lot 10 Shopping Centre and Prince Court Medical Centre.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$146* Per night/room 7 Oct. - 8 Oct.

Suite, 2 Bedrooms, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking, City View (Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Kuala Lumpur ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Kuala Lumpur

Everyone (1) Family (1)
5 out of 5
Amazing finishes and all round facilities of hotel

Posted by on 22 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Duty Manager

Dear Sir or Madam, Thank you very much for your kind feedback. Hope to see you again. Thank you!

5 out of 5
Lovely staff and beautiful interior of hotel. Loved the violins playing on entrance!

Posted by on 7 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Duty Manager

Dear Sir or Madam, Thank you for staying with us, we appreciate your kind feedback. Hope to see you again. Thank you!

3 out of 5
Club room experience is not worth it at all. If you've stayed at the Ritz elsewhere at club level you'll definitely be disappointed by the food/beverage options and availability. Not worth the price.

Posted by , from brisbane, au on 22 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Natalie Tan - Duty Manager

Dear Sir, Warmest Greeting from The Ritz-Carlton, Kuala Lumpur! Thank you for your kind feedback as this is very important for us. We sincerely hope that you have had a great time at the beautiful Kuala Lumpur City. We truly looking forward to welcome you back in the near future to allow us to serve you better. Should you require any assistance, please do not hesitate to contact us. Thank you and have a great day.

About the The Ritz-Carlton, Kuala Lumpur

Location 168 Jalan Imbi, Kuala Lumpur, 55100

Property Features

The Ritz-Carlton, Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 1997
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (58.2 km / 36.2 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.2 km / 2 mi)
  • Metro station: Bukit Bintang Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Li Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Cobalt Room - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

The Patisseri - This delicatessen specializes in international cuisine and serves brunch and lunch. Open daily.

The Lobby Lounge - This lobby lounge serves lunch and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self parking fee: MYR 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Ritz-Carlton
  • Ritz-Carlton Hotel Kuala Lumpur
  • Ritz-Carlton Kuala Lumpur
  • Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ritz Carlton
  • Ritz Kuala Lumpur
  • The Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz Carlton Kuala Lumpur
  • The Ritz Carlton, Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel
  • The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.