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"I found the room size and facility did not live up to the price tag. I was looking for something special (encouraged by the advertising photos) but wa ... " More

By a verified traveller on Sun 27 Dec 2020

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Hotel Description

At Heathcote Inn you'll be within a 20-minute stroll of Heathcote Winery and Heathcote-Graytown National Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, LCD TVs, and coffee/tea makers are featured in all 13 rooms. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Safes, hair dryers, and desks are also available.

The family restaurant, Heathcote Inn Restaurant, is open for lunch and dinner. Heathcote Inn Bar is the motel's own bar, serving drinks along with lunch and dinner. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 9:00 AM and 11:00 AM.

Places within a 30-minute walk of this 3.5-star Heathcote motel include Heathcote I169 Bushland Reserve and Pink Cliffs Geological Reserve.

Double or Twin Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$182* Per night/room 28 Apr. - 29 Apr.

Family Suite, 2 Bedrooms, Private Bathroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Double or Twin Room, Accessible, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heathcote Inn ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heathcote Inn

Everyone (2) Couples (2)
3 out of 5
I found the room size and facility did not live up to the price tag. I was looking for something special (encouraged by the advertising photos) but was disappointed by the reality. No issue with cleanliness etc.

Posted by on 27 Dec. 2020

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1 out of 5
No restaurant, bar or.pool available. Room with no windows backing onto the gravel car park. Long walk to town, but no choice as we were on motorcycles. I’m sure others will have a good stay, but for us every effort was made to make it miserable. We had an excellent trip around the state, but this was a very poor finish.

Posted by , from Geelong on 16 Dec. 2020

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Comment from Hotel Management

17 Dec. 2020 by Manager

Hi Andrew Thank you for your Feedback, we are sorry that you did not enjoy your stay. As Discussed on the phone, the day of check in, our website states that our restaurant and bar is not open on a Monday or Tuesday, it also states that our pool is only open during restaurant hours so that our staff can ensure that we are keeping up with Covid cleaning standards. in regards to the room, you had book the disability access room this room is located in the car park so that it has easy access for wheel chairs, we do have rooms with a Views of the pool, these are our Queen rooms, in regards to having to walk into town the nearest pub, supermarket and takeaway restaurant are 1km away (15min walk or 3 minute drive/ride) information . Unfortunately being a small town we do not have public transport this is not something that should reflect on our hotel as we do not control the public transport system. As mentioned on the phone if you had look at our website or given us a call directly, you would have been informed of all of this information, and we would have been more than happy to give you a discount on the room. We would be more than happy to offer you a discount on your next trip to Heathcote, and recommend coming from Wed - Sun and we would be more than happy to give you a complementary drink by the Pool. Kind Regards Sam

4 out of 5
There was no key deposit box or staff to hand back room key at end of my stay, so I had to leave it on the front desk and hope it was seen by staff when they arrived at work

Posted by on 22 Nov. 2020

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Comment from Hotel Management

17 Dec. 2020 by Manager

Thank you for your feedback, this is something we have been working on, we have order a deposit box and are waiting its arrival to be installed to make check out easier for our guest:) Thanks Sam

3 out of 5
The property is clean and newly rennovated. Novertheless, I found that the drainage in the bathroom was not very effective. Despite having the shower curtain fully engaged, much water drained toward the north wall rather than the actual drain. Also, when I filled the bathroom sink to shave, the water drained away completely within a minute. The plug was fully engaged, but there was clearly no effective seal. The wall between my room and the next one on the north apparently had no soundproofing or insulation whatsoever. I could clearly hear almost everything that was said by my neighbours, and they were not being loud by any means.

Posted by on 18 Jan. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a garden are also featured at the business-friendly Heathcote Inn. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Heathcote motel.

  • 13 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Wedding services available
  • Garden
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Heathcote Inn offers 13 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.

Heathcote Inn Restaurant - Overlooking the pool, this family restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Heathcote Inn Bar - This poolside bar serves lunch, dinner, and light fare. A children's menu is available. Open select days.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 11:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 11:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 32.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.00 and AUD 10.00 per person (approximately)
  • Late check-out fee: AUD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathcote Inn Motel Heathcote
  • Heathcote Inn Motel
  • Heathcote Inn Heathcote
  • Heathcote Inn Motel
  • Heathcote Inn Heathcote
  • Heathcote Inn Motel Heathcote

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.