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4.8 out of 5

"Accommodation was a high standard. Some staff were outstanding, others poor . " More

By a verified traveller on Fri 23 Aug 2019

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Hotel Description

A luxury stay in Green Island awaits you at Green Island Resort. Within steps you'll find Green Island National Park and Marineland Melanesia. Highlights at this beach resort include 2 outdoor swimming pools, a full-service spa, and a restaurant.

Free WiFi, balconies, and TVs are featured in all 46 rooms. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Additionally, separate bathtubs and showers, coffee/tea makers, and in-room massages are available.

A day of pampering can include hot stone massages and reflexology. The restaurant, Emeralds, serves regional cuisine and is open for breakfast, lunch, and dinner. At the resort's own poolside bar or lounge bar, you can enjoy a drink. Enjoy access to ecotours, kayaking, and rowing/canoeing. Other amenities include free WiFi in public areas and laundry facilities. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM.

With a stay at this 4-star Green Island resort, you'll be 1 km (0.6 mi) from Fitzroy Island National Park.

Island Suite King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$680* Per night/room 6 Aug. - 7 Aug.

Reef & Resort package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Island Suite Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Reef Suite Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Green Island Resort ratings based on 95 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Green Island Resort

Everyone (10) Couples (51) Family (34)
5 out of 5
Accommodation was a high standard. Some staff were outstanding, others poor .

Posted by on 23 Aug. 2019

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3 out of 5

Poor quality bedding

Staff were lovely. Beds and pillows poor quality. Too many day tourist. No seperation of beach facilities for residents and day trippers. Area designated for snorkling near beach, coral damaged and area too crowded with day trippers. Definitely would not recommend, spend your money on an island further away.

Posted by , from Central Coast NSW on 16 Jul. 2018

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5 out of 5

A little bit of heaven.....after day trippers left

Pros: Location
Cons: NO NO NO
Location: Absolutely beautiful
I couldn't fault our experience of Green Island , from checkin to checkout, prompt professional service, comfort, great nights sleep, and a restaurant menu to die for, well done!

Posted by , from rockhampton on 20 Nov. 2017

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5 out of 5

Great Spot any age group

Pros: Everything you need
Cons: They do a great job
Location: So much to do at Green Island and go out on the reef if you want to. Only 40 minutes to Cairns to head off to see heaps of other wonderful things.
Fabulous place to enjoy nature and relax. Plenty to do or do nothing and just relax.

Posted by on 21 Mar. 2016

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1 out of 5

Boring and expensive

Pros: Breakfast was good
Cons: Lower your costs - accommodation was a complete rip off. For the price you pay you could at least supply complimentary bottled water daily.
Location: Nothing much to do. When we arrived we were told that a few water sports that were advertised were no longer available.
Completely overpriced for what you get Everything had a hidden cost - food & services Water sports can only be enjoyed for approx 1 hour per day

Posted by on 15 Sep. 2015

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5 out of 5
Pros: The room is so beautiful and the view is perfect
Cons: I did not have an chance to know that the hotel can be registered in Cairns and there is the arrangement for the ship to the island.
Location: Perfect
Facilities: Outstanding; Value: Fantastic; Service: Remarkable; Cleanliness: Beautiful;

Posted by , from China on 25 Feb. 2015

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4 out of 5
Pros: Environment
Cons: Service at Restaurant and food
Location: Away from it all
Facilities: Nice ; Value: Moderate; Service: Below average; Cleanliness: Clean;

Posted by , from Australia - QLD - Sunshine Coast on 9 Jan. 2015

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4 out of 5
Pros: Dinners in the restaurant
Cons: Electricity turns off every now and then and that turns off water and shuts down good places
Location: Away from it all
Facilities: Unpretentious; Value: Could be better; Service: Friendly; Cleanliness: Pleasant, Faultless;

Posted by , from Australia - NSW - Sydney on 9 Jul. 2014

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5 out of 5
Pros: Friendly staff

Posted by , from Australia - NSW - Sydney on 15 Jun. 2014

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5 out of 5
Pros: We were made to feel really special.The service and facilities were fabulous. I would definately recommend it.
Cons: Only spending one night there.wished we had longer.
Location: Wonderful
Facilities: Top of the line; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; Everything they promised they delivered on. Loved our mini break there.

Posted by , from New Zealand - Christchurch on 28 Dec. 2013

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About the Green Island Resort

Location Via Cairns, Green Island, QLD 4870

Property Features

Green Island Resort offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Tour/ticket assistance, gift shops/newsstands, and a picnic area are also featured at the luxury Green Island Resort. Smoking is allowed in designated areas at this 4-star Green Island resort.

  • 46 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Cairns Intl. Airport (CNS)

Room Amenities

Green Island Resort offers 46 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. This Green Island resort provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Emeralds - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Canopy Grill - This buffet restaurant serves breakfast and lunch. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Hot stone massage
  • Reflexology

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 99.0 per night.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Renewable energy source - solar
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 99.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Green Island Resort
  • Green Island Hotel Cairns
  • Green Island Hotel Cairns
  • Green Island Resort Resort
  • Green Island Resort Green Island
  • Green Island Resort Resort Green Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.