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4.4 out of 5

"The apartment was very spacious and comfortable. Loved the large pool and spa. Very easy access to the car park " More

By a verified traveller on Sun 06 Feb 2022

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Hotel Description

A luxury stay in Torquay awaits you at Onshore Torquay. Within steps you'll find Torquay Beach and Epic Surf School within a 15-minute stroll.

Each apartment features a TV, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A desk, free toiletries, and a wardrobe or closet are also available. Housekeeping is not available.

Enjoy the indoor swimming pool, outdoor swimming pool, gym, and kids' swimming pool. 6 meeting rooms and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, barbecue grills, and a grocery store. There's also the convenience of free self parking.

One Bedroom Garden View Apartment - 335

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Resort View Apartment - 326

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Resort View Apartment -328

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Resort View Apartment - 310

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Resort View Apartment - 338

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Apartment -Garden View- Apartment 319

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Onshore Torquay ratings based on 91 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Onshore Torquay

Everyone (36) Couples (24) Family (31)
5 out of 5
The apartment was very spacious and comfortable. Loved the large pool and spa. Very easy access to the car park

Posted by on 6 Feb. 2022

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5 out of 5
The room. Swimming pool. 🏊‍♂️ the beach. And the Staff help a lots. Thanks so much

Posted by on 5 Dec. 2021

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3 out of 5
The carpets are very old and dirty. The lift stuck while descending.

Posted by on 13 Jul. 2021

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5 out of 5
Clean, friendly staff and everything we needed!!!

Posted by on 10 May 2021

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4 out of 5
The apartment we stayed in was spacious and well appointed. Floors could do with a steam clean and wifi and Foxtel in the room wouldn't go astray.

Posted by on 18 Jan. 2020

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Comment from Hotel Management

11 Feb. 2020 by Reservations

Thank you for taking the time to write a review. We do value your feedback and have forwarded to Management to look into the matter.

3 out of 5
Great pool but it wasn’t heated at all which was cold for our kids. Size of the 3 bedroom apartment on level 3 was excellent.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

11 Feb. 2020 by Reservations

Thank you for staying with us. We do appreciate the feedback, management are aware of the issue and are looking into getting it rectified. Hope to see you again.

4 out of 5
The room was not cleaned throughout our stay there. The beds were advertised as queen - I’m pretty sure they were double. No room service. Aircon was not working properly in the living. Second bedroom has no aircon.

Posted by on 30 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by reservations

Thank you for taking the time to write a review. We do apologize for the inconvenience caused.

5 out of 5
The pool was excellent with plenty of seating. Our garden view room on the third floor had a partial ocean view which was a bonus. The 2 bedroom apartment was very spacious and had everything you could need. The bathrooms were modern, but the rest of the apartment needs renovation. The walls were dirty and the ceiling had holes and cracks in the kitchen and hallway.

Posted by on 26 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Reservations

Thank you for taking the time to write a review. We do appreciate your positive feedback and have forwarded this to the team who will be happy to know that you were satisfied with your stay. We look forward to welcoming you in the future.

4 out of 5

Posted by on 14 Jul. 2019

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4 out of 5

Posted by on 17 Jan. 2019

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Property Features

Onshore Torquay offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and 6 meeting rooms. The luxury Onshore Torquay also features barbecue grills, a convenience store, and an elevator. Free self parking is available. This 4.5-star Torquay apartment is smoke free.

  • 17 guestrooms or units
  • Business facilities
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Onshore Torquay offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

  • In-room kitchenette
  • Separate bedroom
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Shower and tub combination
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 7 AM - 9 PM
  • Friday - Saturday: 7 AM - 11 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in for this property is based at the reception of Wyndham Resort Torquay, also located at 100 The Esplanade.

This property's front desk is open during the following times:

  • Sunday - Thursday: 7 AM - 9 PM
  • Friday - Saturday: 7 AM - 11 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Onshore Torquay Apartment
  • Onshore Apartment
  • Onshore Torquay
  • Onshore Torquay Torquay
  • Onshore Torquay Apartment
  • Onshore Torquay Apartment Torquay
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.