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4.5 out of 5

"Good location with great room facilities and friendly staff " More

By a verified traveller on Tue 28 Aug 2018

Hotel Description

A family-friendly stay in the heart of Surfers Paradise awaits you at Wyndham Surfers Paradise. Within steps you'll find SkyPoint Observation Deck and Surfers Paradise Beach within a short 5-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

All 61 rooms feature TVs with digital channels, and you can enjoy washers/dryers, free WiFi, and balconies. In-room dining is easy with kitchens that come equipped with fridges, microwaves, and hobs. IPod docks, DVD players, and coffee/tea makers are also available.

The restaurant, Wyndham Cafe Bar, is open for breakfast and lunch. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre, spa tub, kids' swimming pool, and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Surfers Paradise hotel include Cavill Avenue and Timezone.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$149 per night

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Wyndham Surfers Paradise ratings based on 560 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Surfers Paradise

Everyone (288) Couples (101) Business (1) Family (168)
5 out of 5
Reception staff were especially helpful and friendly.

Posted by on 10 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Kaydee George - General Manager

Thanks J for taking the time to review your stay. We are delighted to hear you enjoyed your stay particularly our friendly and helpful staff. We look forward to welcoming you back again in the future.

3 out of 5
Staff were very pleasant but no follow up telephone call to say our room was ready on check in. Even though we were sitting in the waiting lounge. We had to go forward & ask regularly. Our room was satisfactory. Shower needs mould cleaned off the tiles. Ceiling fan needs attention in shower. The extractor fan above stove needs cleaning to get rid of others fat cooking.

Posted by on 3 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Kaydee George - General Manager

Thank you for your review and sharing your feedback. We are sorry we did not exceed your expectations. We will be reviewing your concerns with the team. We hope you will provide us another opportunity in the future.

4 out of 5
great bed and clean as a whistle. Did not like escalator to much. Will def. stay again

Posted by on 30 Mar. 2019

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Comment from Hotel Management

13 Apr. 2019 by Kaydee George - General Manager

Thanks for taking the time to review your stay. We are delighted to hear you found our resort to be clean and found the bed comfortable. We look forward to welcoming you back again in the future.

5 out of 5
Very clean and well furnished. Very relaxing and comfortable.

Posted by on 30 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Kaydee George - General Manager

Thanks for taking the time to review your recent stay. I am pleased to hear you had a relaxing time. We hope to welcome you back again in the future.

5 out of 5

Posted by on 25 Mar. 2019

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Comment from Hotel Management

13 Apr. 2019 by Kaydee George - General Manager

Thanks for taking the time to review your stay. We are delighted to hear you enjoyed our resort. We look forward to welcoming you back again in the future.

4 out of 5

Posted by on 22 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Kaydee George- General Manager

Thank you. We appreciate you taking the time to review our resort and are pleased you enjoyed your stay. We look forward to welcoming back again in the future.

4 out of 5

Posted by on 21 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Kaydee George- General Manager

Thank you. We appreciate you taking the time to review our resort and are pleased you enjoyed your stay. We look forward to welcoming back again in the future.

4 out of 5

Posted by on 21 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Kaydee George- General Manager

Thank you. We appreciate you taking the time to review our resort and are pleased you enjoyed your stay. We look forward to welcoming back again in the future.

5 out of 5

Posted by on 19 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Kaydee George- General Manager

Thank you. We appreciate you taking the time to review our resort and are pleased you enjoyed your stay. We look forward to welcoming back again in the future.

4 out of 5
We got a free upgrade. The breakfast was nice...much nicer than a lot of others I have had at hotels. Staff were very friendly and helpful.

Posted by on 18 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by Kaydee George - General Manager

Thank you. We appreciate you taking the time to review our resort and are delighted to hear you found our staff friendly and helpful. We look forward to welcoming back again in the future.

Property Features

Wyndham Surfers Paradise offers its guests an outdoor pool, a kid's pool, a spa tub, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 28 square feet (3 square metres) and includes meeting rooms. A terrace, tour or ticket assistance, and a BBQ are also featured at the family-friendly Wyndham Surfers Paradise. A round-trip airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Surfers Paradise hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 17 levels
  • 28 sq ft of conference space
  • 3 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.3 km / 18.8 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and theme park shuttle
  • Parking: Free self parking

Room Amenities

Wyndham Surfers Paradise offers 61 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Rooms open to balconies. Televisions come with digital channels and DVD players. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • iPod dock
  • Television
  • Digital channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.

Wyndham Cafe Bar – This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you arrive at the property after hours, you'll need to check in at an alternative location: Ground Floor reception

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after hours will need to go to the following location to check in: Ground Floor reception

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD $30.00 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per week.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 17.50 and AUD 17.50 for adults, and AUD 11.50 and AUD 11.50 for children (approximately)
  • Airport shuttle fee: AUD 60 per vehicle (one way)
  • Crib (infant bed) fee: AUD 30.0 per week
  • Rollaway bed fee: AUD $30.00 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Surfers Paradise Hotel
  • Wyndham Surfers Paradise
  • Wyndham Surfers Paradise Hotel Surfers Paradise
  • Wyndham Surfers Paradise Gold Coast

You should know

  • Wyndham Surfers Paradise offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.