4.5 out of 5

"Fantastic, plenty of room, great views. Loved the location close to everything " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Trilogy Surfers Paradise. Within just a 10-minute stroll, you'll find popular attractions like Cavill Avenue and Surfers Paradise Beach. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

Enjoy the fitness centre, spa tub, and sauna. Other amenities include free WiFi in public areas, a games room, and a library. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 4.5-star Surfers Paradise aparthotel include Sea World and Warner Bros. Movie World.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$260 per night

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom (With Study)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Deluxe Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Trilogy Surfers Paradise ratings based on 255 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trilogy Surfers Paradise

Everyone (117) Couples (43) Family (94)
4 out of 5
Great location and the apartments had everything we needed.

Posted by , from Melbourne on 14 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Maree

Thanks Liz for your lovely review. We are so please you enjoyed your stay and hope to have you back again in the near future. Kind Regards, Maree

5 out of 5
We have stayed in many places on Gold Coast before finding this gem. We have a large family of 5 and we stayed in the 3 bedroom apartment 3161 and it was Fantastic!! Large kitchen with stone bench tops and Bosch appliances, large lounge with tv and dinning area kids wing with their own bathroom and tv and the master with tv large spa ensuite and large walk in robe all with amazing views on the 16th floor. The grounds have nice pool and spa area and well looked after BBQ’s and it’s all in walking distance to main surfers paradise drag. This is our new number 1 on the Gold Coast and will be returning often. Cheers Chris Stayed last week ( late oct 2018)

Posted by , from Perth, Australia on 30 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Maree

Thanks Chris for your lovely review. We are so thrilled you enjoyed your stay with us in this lovely Apartment. It's so great the kids could enjoy their stay and have some space of their own as well. We are so glad that you could all enjoy our lovely pool and spa area. We welcome you and your lovely family back again in the near future. Kind Regards, Maree

5 out of 5
Really good space for a family and so close to everything.

Posted by , from Caboolture on 4 Sep 2018

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Comment from Hotel Management

5 Sep 2018 by Maree

Thanks Renee so glad you found it a good space for your family and so close to everything! Kind Regards, Maree

5 out of 5

fantastic

Fantastic, plenty of room, great views. Loved the location close to everything

Posted by , from salisbury on 2 Sep 2018

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Comment from Hotel Management

3 Sep 2018 by Maree

Thank you so much for your lovely review. We are so pleased you found the location so great and close to everything. Welcome back :) Kind Regards, Maree

4 out of 5

Well equipped, closed to everything,quiet location

Enjoyed the stay at this apartment, perfect for a family of 3, well equipped and closed to everything. Friendly and responsive staff.. would definetely come back

Posted by , from sydney Australia on 29 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Maree

Thank you so much for your lovely review. We are so pleased you enjoyed your stay and found our staff so helpful and positive. Kind Regards, Maree

5 out of 5

Great location very convenient

I had a 2 b/r self contained apartment which I absolutely loved. It had everything you need whilst on a weekend away and even 2 balconies with beautiful views. The staff were so helpful and lovely. I’ve been to the Gold Coast many many times but have never stayed at the trilogy but from now on I’m only going to book with trilogy. I loved my stay there and actually miss being there now. It really felt like home and so comfortable I didn’t want to leave. Definitely go back there on my next trip!!!

Posted by , from queensland on 28 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Maree

What a lovely review. I'm thrilled you enjoyed your stay in our 2 Bedroom Self contained Apartment. We have loved having you and certainly we hope to have you back again in the near future. Kind Regards, Maree

5 out of 5

Overall excellent accommodation

Overall the penthouse was everything and more we that were expecting. Only disappointment was upon checkin I was ready to make payment and was advised they already took money from my credit card early that morning. I didn’t want to make payment with the same credit card I had paid the deposit on and for this it had then made my credit card go over the limit.

Posted by on 26 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by Maree

Hi Thank you for your lovely review. We are so pleased your enjoyed the Penthouse and found it all to be above expectation. In regard to the Check-In procedure. We do have a procedure that we take the balance and pre-auth on the morning of arrival. We do this to ensure a smooth Check-In as we can have many guests arriving at the same time. Normally we send out a confirmation letter if we have your email address and this procedure is clearly stated but I apologise if this was not the case and you did not receive the conformation letter. We often have many late arrivals and this also ensures that we have the Pre-Auth which is a security deposit on the room and is required prior to entry of the Apartments. Kind Regards, Maree

4 out of 5
Awesome apartment in a great location. Friendly and helpful staff.

Posted by , from Melbourne on 26 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Maree

Thanks Ali for your lovely review and photos it's great you posted these...we would love to see you here again in the near future. Kind Regards, Maree

5 out of 5

Posted by on 21 Jul 2018

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Comment from Hotel Management

23 Jul 2018 by Maree

Thanks for your great rating :)

5 out of 5

Spacious, clean and well equipped apartment

Pros: Lovely condition, very spacious, great for a family! Staff were fantastic. Close to surfers but not in the hustle & bustle.
Cons: Signage within the car park and the common areas to find reception etc. Also the $300 bond was a little high.
Location: Putt putt golf, and with kids check out the water at the end of the street for a quieter beach play.
The apartment is fantastic for families. With 2 bedrooms, 1 bathroom, walk in robe and ensuite as well as a laundry and dishwasher it was even better than home! It was within walking distance to everything but out of the business of surfers. We stayed there while working at an event at the GCCEC and found it was perfect placement. 10 minute drive at most, and far enough away you felt like you were getting a bit of a break. $10 uber trip to the casino.

Posted by on 12 Jul 2018

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Comment from Hotel Management

17 Jul 2018 by Maree

Thanks so much for your lovely review. We are so happy you were happy with the Apartment and your stay. In regards to the Security Bond, I think you will find it is pretty standard on the Gold Coast, but we appreciate your feedback :) Kind Regards, Maree

Property Features

As a guest of Trilogy Surfers Paradise, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. Public spaces have free WiFi. A library, tour or ticket assistance, and a BBQ are also featured at the luxury Trilogy Surfers Paradise. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Surfers Paradise aparthotel.

  • 34 guestrooms or units
  • 21 levels
  • 3 buildings
  • Built in 2006
  • Conference space
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Library
  • BBQ grill(s)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Arcade/game room
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.5 km / 19.6 mi)
  • Parking: Free self parking

Room Amenities

Trilogy Surfers Paradise offers 34 forms of air-conditioned accommodation with DVD players and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. This Surfers Paradise aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Private balcony
  • Multiple bedrooms
  • Living room
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-5 PM
  • Saturday-Sunday: 9 AM-noon

Front desk hours are 9 AM – 1 PM on public holidays. A night service is available after hours from which late-arriving guests can obtain keys. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trilogy Surfers Paradise Aparthotel
  • Trilogy Aparthotel
  • Trilogy Budds Beach Hotel Surfers Paradise
  • Trilogy Surfers Paradise Gold Coast

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.