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4.5 out of 5

"We arrived to find no key in the safe. Upon finally getting the key and going to the room, the air-con did not work. There are 2 sliding doors to th ... " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

At Surfers Mayfair you'll be within just a 10-minute stroll of popular attractions like Slingshot and Chevron Renaissance. Highlights at this property include an outdoor swimming pool, and in-room kitchens and balconies.

You can enjoy a TV with cable channels, and each apartment features a living room, a dining area, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A coffee/tea maker and a phone are also available. Weekly housekeeping is available.

Enjoy the spa tub and sauna. Additionally, you'll find WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Surfers Paradise property include Cavill Avenue and Surfers Paradise Beach.

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Surfers Mayfair ratings based on 61 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Surfers Mayfair

Everyone (25) Couples (16) Family (20)
4 out of 5
We arrived to find no key in the safe. Upon finally getting the key and going to the room, the air-con did not work. There are 2 sliding doors to the balcony, 1 we could no open, the other hard to slide. Management did not know what was wrong with the air-con, it was not the remote. Management had to get tools to open the other day and then advised to leave the other door closed because it was to hard to open. Ensuite had shower over spa, the sliding screen door was difficult to open and management advised for safety not to use the ensuite shower or spa and use the other bathroom.

Posted by on 24 Feb. 2020

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4 out of 5
Great location, friendly managers & good value. Can’t ask for much more.....

Posted by on 24 Jan. 2019

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5 out of 5
Great value for the price. Would stay there again on our next visit.

Posted by , from Darwin on 3 Apr. 2018

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Comment from Hotel Management

6 Apr. 2018 by Karen

Thank you for your feedback. We hope to see you again.

5 out of 5

Nice relaxing ng clean and friendly staff

Had a great holiday beautiful weather nice pool good views

Posted by on 19 Feb. 2018

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Comment from Hotel Management

6 Apr. 2018 by Karen

Thank you for your feedback. We are pleased to hear you enjoyed your stay with us.

5 out of 5

Close to everything without being busy

Close walk to the beach, Cavill ave, public transport. Quiet hotel with comfy rooms

Posted by , from brisbane on 3 Dec. 2017

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4 out of 5
A bit tired but otherwise worked really well for us.

Posted by , from Melbourne on 30 Sep. 2017

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4 out of 5

Nice older apartment close to central surfers.

Pros: Location & size of apartment.
Cons: Appliances replaced so all in working order, new lounge suite in our one, had rips in fabric.
Location: Handy location to all central surfers attractions.
Large apartment with fabulous views from 7th floor. All glass frontage to veranda & views tho joinery old. Very dated appliances & lounge suite & repairs needed in places but was homely & comfortable over a large space. Dual sinks in bathroom were a nice touch. Loved the location, was in easy walking distance to G link tram, beach & Cavill Ave

Posted by , from New Zealand on 25 Jul. 2017

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5 out of 5

great hotel close to all the action

I chose the Mayfair Hotel based on reviews and price and I was extremely satisfied. On arrival we checked in with Dave who was very friendly and helpful even to the point of showing us our generous size car space in the lock up garage. Our room was very clean and comfortable and had clear views of the river and slight views of the ocean from our balcony. The hotel is in a quite location yet only a stroll to the river, ocean and all of surfers paradise's action and attractions. We would not hesitate to stay there again on our next trip to the gold coast. Great value for money.

Posted by , from Toowoomba Qld on 13 Dec. 2016

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5 out of 5

Excellent hotel with great view.

Excellent hotel with a great view. Very well maintained and all the facilities needed. Great bath with an awesome spa, great place for a weekend away with you partner. Minimul structural damage, nothing to take away from the experience!

Posted by , from Brisbane on 20 Nov. 2016

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5 out of 5

Good position, everything in walking distance.

Pros: Friendly staff and comfortable spacious rooms
Cons: Needed better pillows which was advised to staff.
Location: Small fun park -Sling shot and Vomatron. Beach and rive activities. Bars, restaurants, shopping etc. Short trip on tram to Dracula's and Pacific fair
On arrival was greeted by friendly & helpful staff. Our room on the 10th floor had great views of a small fun park (Sling shot and Vomatron - especially at night), water views of both the river and sea. Room was spacious and bright with wrap around balcony. In one bathroom there was a spa. TV, Foxtel and DVD player provided. Pool and spa great and also has a tennis court. The grounds are tropical, with a lovely walk around pond with fish and water lily's. Walking distance to Trams, Surfer Paradise shopping and entertainment centre. Easy to leave your car at the hotel and travel by tram to Dracula's (also a must to do) and to Pacific Fair shopping mecca. Great for a girls weekend or a family holiday.

Posted by , from Sydney on 12 Nov. 2016

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Property Features

Surfers Mayfair offers its guests an outdoor pool, a spa tub, and a sauna. WiFi is available in public spaces for a fee. Tour/ticket assistance, barbecue grills, and a garden are also featured at Surfers Mayfair. Self parking is free. This 4-star Gold Coast apartment is smoke free.

  • 50 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (28.9 km / 17.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Surfers Mayfair offers 50 air-conditioned accommodations with coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and dishwashers. Bathrooms include shower/tub combinations. This Gold Coast apartment provides wireless Internet access for a surcharge. Cable television is provided. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Living room
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 4 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 4 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-in and contactless check-out are available.

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Surfers Mayfair Apartment Surfers Paradise
  • Surfers Mayfair Apartment
  • Surfers Mayfair Surfers Paradise
  • Surfers Mayfair
  • Surfers Mayfair Apartments Gold Coast/Surfers Paradise
  • Surfers Mayfair Apartment
  • Surfers Mayfair Surfers Paradise
  • Surfers Mayfair Apartment Surfers Paradise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.