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4.3 out of 5

"Great location, lots of restaurants and entertainment nearby " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A luxury stay in Gold Coast awaits you at Synergy Broadbeach. You'll be 0.6 km (0.4 mi) from The Star Gold Coast and 1.1 km (0.7 mi) from Pacific Fair Shopping Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a flat-screen TV, and a coffee/tea maker are also available. Housekeeping is available on request.

Enjoy the gym, spa tub, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

This 4.5-star Broadbeach aparthotel is 2.8 km (1.8 mi) from Surfers Paradise Beach and 3.1 km (1.9 mi) from Cavill Avenue.

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

1 Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Synergy Broadbeach ratings based on 344 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Synergy Broadbeach

Everyone (203) Couples (40) Family (89)
5 out of 5
Great location, lots of restaurants and entertainment nearby

Posted by on 18 Mar. 2024

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4 out of 5
Great spot close to transport and shops

Posted by on 21 Feb. 2024

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5 out of 5
Was close to lots of dinning options and short walk from the beach

Posted by , from Mount Sheridan on 14 Feb. 2024

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5 out of 5

Posted by on 12 Feb. 2024

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3 out of 5
Front units look straight into construction. Back units get a lot of road noise, a lot! Earplugs made it possible to sleep. The balcony was very noisy. Pool and spa area is very uninviting with construction one side and front office behind a big glass panel, the other. 2 bedroom units are modern and with sufficient room, not ample. Bathrooms could each do with a stool or hooks to put clothes on. Bedside on one side in main bedroom doesn't have powerpoint for lamp or any electrical such as phone charging. Just inconvenient but you can work around it. Car parking is not allocated, so if you're using your car, it's a bit inconvenient. Front office seems a little demanding with their requirements for both a credit card deposit and access to your driver's licence to photocopy it. We don't usually have to do this and are hesitant to do so. If you can get a good deal and go prepared its ok. Location is good for central Broadbeach and the beach.

Posted by on 11 Feb. 2024

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5 out of 5

Posted by on 3 Feb. 2024

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4 out of 5
Liked it that much we extended for an extra week.

Posted by on 1 Feb. 2024

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2 out of 5
Great location however there were holes in the sheets, the dishwasher tray didn’t slide in, the cutlery holder was missing the bottom on half of it, there was food left from previous people and the recycle bag stank and had left overs in the bottom of it. Not worth the money.

Posted by on 29 Jan. 2024

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4 out of 5
Apartment was nice but blankets needed a good clean.

Posted by on 29 Jan. 2024

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4 out of 5
Good size and clean unit. Construction site next door, which is noisy. Only informed of, after you book.

Posted by on 21 Jan. 2024

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Property Features

Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Synergy Broadbeach. Self parking is free. This 4.5-star Gold Coast aparthotel is smoke free.

  • 97 guestrooms or units
  • Built in 2015
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Synergy Broadbeach offers 97 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 3:00 PM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.

A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 3:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. The property is professionally cleaned.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 2.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Synergy Broadbeach Apartment
  • Synergy Broadbeach
  • Synergy Broadbeach Aparthotel
  • Synergy Broadbeach Broadbeach
  • Synergy Broadbeach Aparthotel Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.