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4.3 out of 5

"Everything was good. Have stayed Deere before " More

By a verified traveller on Sun 22 May 2022

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Hotel Description

A luxury stay in Gold Coast awaits you at Synergy Broadbeach. You'll be 0.3 km (0.2 mi) from Gold Coast Convention and Exhibition Centre and 0.4 km (0.3 mi) from The Oasis. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a flat-screen TV, and a coffee/tea maker are also available. Housekeeping is available on request.

Enjoy the gym and spa tub. Added amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of free self parking.

This 4.5-star Broadbeach aparthotel is 1.3 km (0.8 mi) from Surfers Paradise Beach and 1.2 km (0.8 mi) from Pacific Fair Shopping Centre.

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

1 Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Synergy Broadbeach ratings based on 292 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Synergy Broadbeach

Everyone (189) Couples (29) Family (69)
5 out of 5
Everything was good. Have stayed Deere before

Posted by on 22 May 2022

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4 out of 5
Spacious apartments, clean and well equipped. The light rail is almost at the door so a great location. You do get a bit of traffic noise but it is on the highway so to be expected.

Posted by on 17 May 2022

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4 out of 5
Great location

Posted by on 15 May 2022

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5 out of 5
Lovely and helpful staff

Posted by on 6 May 2022

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3 out of 5
the first sunny day we had we went down to sit by the pool and the pool was closed for 24 hours.

Posted by on 28 Apr. 2022

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3 out of 5
The best thing about this hotel is its location - in the heard of Broadbeach, minutes away from the beach and main dining & shopping streets. Condition of our apartment and amenities could be much better though. Bed linen, towels, kitchen & bathroom (everything that is cleaned and changed by a regular cleaning services) was in good and clean condition. However the apartment itself needs a serious maintenance. The worst was furniture in the leaving area - dirty, sticky and stinky. It was unsafe to use it and we have to cover couches with spare blankets. Wall paint has needed a touch up for a long time, despite noticeable attempts to clean it. I was looking for a hotel with a pool, but in reality it looks way different (smaller and not appealing) than on the main picture. So we never use it. As it was a last minute booking, we just enjoyed outdoors more.

Posted by on 25 Mar. 2022

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5 out of 5
Friendly Staff, very helpful. Will stay there again.

Posted by on 20 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Synergy Team

Thank you for your feedback and we look forward to accommodating you again in the future. Kind Regards Management

5 out of 5
One of the best apartments we have stayed at in Broadbeach, highly recommended, clean and bright & close to Casino and other restaurants.

Posted by on 8 Mar. 2022

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Comment from Hotel Management

9 Mar. 2022 by Synergy Broadbeach

Thank you for your positive review and we are thrilled you enjoyed your stay with us. Hoping to see you again in the near future. Kind Regards Synergy Broadbeach Management

4 out of 5
like many other apartments at broadbeach

Posted by on 15 Feb. 2022

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Comment from Hotel Management

9 Mar. 2022 by Synergy Team

Thank you for your review Bernard and we hope to see you again in the future. Kind Regards Synergy Broadbeach

3 out of 5
We liked out stay at Synergy however it could have been better, we were allocated a privately owned apartment so the furnishings were quite dates and old, the couches and outdoor furniture was very dirty and we had to move the cushions on the couch as they had all sorts of marks on them. The apartment was spacious and very well located however I would suggest requesting an apartment that is owned by the complex as we were not happy with the standard of ours. A side note as well, there is only air conditioning in the lounge room and ceiling fans in the bedrooms so if you have a ocean front view the morning sun is very warm and you will be up at around 7:00am every day.

Posted by on 10 Feb. 2022

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Comment from Hotel Management

9 Mar. 2022 by Synergy Team

Thank you for your review Emily and your comments have been passed on to Management. Kind Regards Synergy Broadbeach

Property Features

Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Synergy Broadbeach. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Gold Coast aparthotel.

  • 97 guestrooms or units
  • Built in 2015
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Synergy Broadbeach offers 97 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 3 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.

A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 3 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Synergy Broadbeach Apartment
  • Synergy Broadbeach
  • Synergy Broadbeach Aparthotel
  • Synergy Broadbeach Broadbeach
  • Synergy Broadbeach Aparthotel Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.