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Synergy Broadbeach
2729 Gold Coast Highway,
Broadbeach,
1800 796 370
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Synergy Broadbeach
4.5 out of 5.0
"Loved staying at Synergy. Would recommend it to friends and family. And I don't often say that! " More
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Hotel Description
Each apartment features a furnished balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A flat-screen TV, a coffee/tea maker, and a ceiling fan are also available. Housekeeping is available once per stay.
Enjoy the fitness centre and spa tub. Additionally, you'll find free WiFi in public areas and spa services. There's also the convenience of free self parking.
Within a 20-minute walk of this 4.5-star Broadbeach property, attractions include Pacific Fair Shopping Centre and Surfers Paradise Beach.
Synergy Broadbeach ratings based on 173 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Synergy Broadbeach
The facilities are very good and the staff, when on duty were great. Front office needs to be open for a longer period each day.
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Comment from Hotel Management
21 Feb. 2019 by Rachael- Reservations
Thank you for the 5 out of 5 !!! We are delighted to read you have enjoyed your stay. We look forward to welcoming you back .
The location of Synergy Broadbeach is great but the accommodation itself is below standard. When we arrived our apartment was dirty, floors, benches and bathrooms. We had to wash the dishes in the cupboardbefore eating and drinking as they were dirty. We were told it would be cleaned first thing the following day which it wasn't, I had to chase that up myself. After the cleaners came through it was still dirty. The cleaners woke me when they attempted to service our room at 2pm one afternoon. They said they would return the following day to service the room but didnt return. We stayed for 9 nights without the room being serviced so we had to wash out own towels and bedding while paying for the privilege of being on holiday. The kitchen equipment is motel quality at best, cheap and nasty. The wait for the lift can be a long one when the occupancy is high. Unfortunately I personally wouldn't reccommend Synergy Broadbeach when there are so many accommodation choices available on the Gold Coast.
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Comment from Hotel Management
4 Feb. 2019 by Rachael- Reservations
Hello Gavin Thank you for taking the time to write a review, I am sorry to read that the room was not cleaned to standards as you will see we pride ourselves in regards to our apartment cleanliness. I am sorry to read that this was not followed up, services are usually completed after the departures which can be around 2pm depending on the day. Again thank you for your feedback . Kind Regards Rachael
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Comment from Hotel Management
27 Jan. 2019 by Reservations- Rachael
Thank you for taking the time to review Synergy we look forward to welcoming you back in the near future. Kind Regards Rachael
great value, nice big roomy living area and balcony, lovely big comfortable bed, roomy bathroom, great location - only 2 streets away from the beach and lots of great eating places down on the street behind the Gold Coast Hwy
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Comment from Hotel Management
24 Jan. 2019 by Rachael- Reservations
Thank you for taking the time to write a review, we are delighted to read you have had wonderful stay and look forward to welcoming you back. Kind Regards Rachael
Location was great
Pool area too small for the amount of people in the pool - kids with flotation devices
Front bedroom window (ocean view) facing the sun should have had an outside shutter that could rotate to block out the heat
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Comment from Hotel Management
21 Jan. 2019 by Rachael- Reservations
Thank you for taking the time to write a review, we are delighted to read you have enjoyed your stay and look forward to welcoming you back. Kind Regards Rachael
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Comment from Hotel Management
21 Jan. 2019 by Reservations- Rachael
Thank you so much for the 5 out of 5 review, we are delighted to see you enjoyed your stay. Kind Regards Rachael
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Comment from Hotel Management
15 Jan. 2019 by Rachael- Reservations
Thank you so much for the 5 out of 5 review, we look forward to welcoming you back.
It was a lovely apartment but this is the first time I had a pending on my debit card I paid the full amount a week before I got there and they had $ 200 dollars pending 13 days after I left I had to do all the work getting in touch with them The girl asked me what bank I banked with and sent a faxed to visa to get my pending taken away I felt I had to do all the work why did they not do that after I left Why did I have to ring them to get the pending taken away
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Comment from Hotel Management
16 Jan. 2019 by Reservations- Rachael
Thank you for taking the time to write a review, we do require a pre-authorisation of a credit card on arrival some banks hold for 5-7 day and other banks are 30 days from the time we take the freeze. Kind Regards Rachael
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Comment from Hotel Management
8 Jan. 2019 by Reservations- Rachael
Thank you so much for the 10 out of 10 !! We look forward to welcoming you back in the near future. Kind Regards Rachael
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Comment from Hotel Management
30 Dec. 2018 by Rachael- Reservations
Thank you for taking the time to write a review we look forward to welcoming you back. Kind Regards Rachael
About the Synergy Broadbeach
Location 2729 Gold Coast Highway, Broadbeach, QLD 4218Property Features
Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness centre. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Synergy Broadbeach. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Broadbeach apartment.
- 97 guestrooms or units
- Built in 2015
- Tour and ticket information
- Terrace
- Garden
- BBQ grill(s)
- Smoking in designated areas
Family Friendly Amenities
- Outdoor pool
- Separate living room
- Free WiFi
- Kitchen
- Separate dining area
- Full-sized refrigerator/freezer
- Microwave
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Transport
- Airport: Gold Coast, QLD (OOL-Coolangatta) (19.1 km / 11.9 mi)
- Parking: Free self parking
Room Amenities
Synergy Broadbeach offers 97 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate living rooms. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. This Broadbeach apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided once per stay.
- In-room kitchen
- Private balcony (furnished)
- Dining room
- Living room
- Flat-screen television
- Fridge (full size)
- Microwave
- Coffee maker
- Shower
- Cribs (surcharge)
- Rollaway beds (surcharge)
- Housekeeping (once per stay)
- Safe
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Check-in time ends at 5 PM
- Minimum check-in age is 18
Special check-in instructions:
The front desk is open during the following times:
- Monday-Friday: 8:30 AM-5 PM
- Saturday-Saturday: 8:30 AM-3 PM
This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express. For more details, please contact the office using the information on the reservation confirmation received after booking.
This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
- Monday - Friday: 8:30 AM - 5 PM
- Saturday - Saturday: 8:30 AM - 3 PM
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AUD 40.0 per night.
- Cribs (infant beds) are available for AUD 50.0 per stay.
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
- Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
- Breakage deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Crib (infant bed) fee: AUD 50.0 per stay
- Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Synergy Broadbeach Apartment
- Synergy Apartment
- Synergy Broadbeach
- Synergy Broadbeach Gold Coast
You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Registered guests are the only ones allowed to be in guestrooms.
