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4.3 out of 5

"We stayed for two nights in a two bedroom apartment for a dance competition that ended up being cancelled but we decided to have a relaxing weekend on ... " More

By a verified traveller on Sat 28 Aug 2021

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Hotel Description

A luxury stay in Gold Coast awaits you at Synergy Broadbeach. Within steps you'll find Gold Coast Convention and Exhibition Centre and The Oasis within a 10-minute stroll. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a flat-screen TV, and a coffee/tea maker are also available. Housekeeping is available once per stay.

Enjoy the fitness center and spa tub. Added amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Broadbeach property include Kurrawa Beach and Oracle Boulevard.

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

1 Bedroom Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Synergy Broadbeach ratings based on 275 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Synergy Broadbeach

Everyone (187) Couples (25) Family (63)
1 out of 5
Been over a week and we are still waiting on our security bond, zero communication about it even after calling

Posted by on 10 Sep. 2021

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Comment from Hotel Management

12 Sep. 2021 by Synergy Broadbeach

Hello Darren, The security bond is a hold of funds only. You will not see this credited back into your account as it was a pending transaction only. If this is still showing up as pending, please give us a call and we will follow this up for you. We do hope you enjoyed your stay and the apartment as you have not included this in your review. Kind Regards

5 out of 5
We stayed for two nights in a two bedroom apartment for a dance competition that ended up being cancelled but we decided to have a relaxing weekend on the Goldie anyway. We arrived outside checkin hours but the process was very easy. Parking onsite was great and everything that we needed was within walking distance. The room was very clean and modern. Although we looked over the road, noise was minimal and we had awesome river views that was complimented by a gorgeous sunset each evening.

Posted by on 28 Aug. 2021

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Comment from Hotel Management

28 Aug. 2021 by Synergy Broadbeach

Hello Jill, Thank you so much for your wonderful feedback! It always makes our day to hear that our valued guests have enjoyed their stay. Hopefully we can welcome you back again in the near future! Kind Regards

5 out of 5
Lovely spot. Great ocean view, clean all amenities provided. Friendly and helpful staff.

Posted by on 6 Aug. 2021

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Comment from Hotel Management

6 Aug. 2021 by RESERVATIONS

Thank you for your 5 out of 5 review ! We are delighted to read you have enjoyed your stay.

5 out of 5
Best place ever! Definitely be back

Posted by on 21 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by RESERVATIONS

Thank you so much for the 5 out of 5 review ! We look forward to welcoming you back again soon ! Kind Regards Synergy Team

5 out of 5
Love the view and everything in the room pool spa location etc.

Posted by on 4 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Synergy Broadbeach

Hello, Thank you for taking the time to review your stay here at Synergy. We are thrilled to hear that you enjoyed your stay and hope to welcome you back again soon. Kind Regards

5 out of 5
So close to everything

Posted by on 2 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Synergy Broadbeach

We are pleased to hear you enjoyed your stay and our fantastic location. See you next time! Kind Regards

5 out of 5

Posted by on 21 May 2021

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Comment from Hotel Management

5 Jul. 2021 by Synergy Broadbeach

Thank you for reviewing your stay and for the 5 out of 5 score! See you next time. Kind Regards

3 out of 5
The lift was broken it took forever to go up or down. Kept telling us it would be fixed but the tenants all told us something different

Posted by on 16 May 2021

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Comment from Hotel Management

16 May 2021 by Synergy Broadbeach

Hello, thank you for reviewing your stay. See you next time. Kind Regards

4 out of 5
Great place to stay. Close to the Convention Centre & Casino.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Synergy Broadbeach

Hello, thank you so much for taking the time to review your stay. We hope to welcome you back again soon! Kind Regards

5 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

10 May 2021 by Synergy Team

Hello, thank you for taking the time to review your stay. We hope to welcome you back again soon! Kind Regards

Property Features

Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Synergy Broadbeach. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Gold Coast apartment.

  • 97 guestrooms or units
  • Built in 2015
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Synergy Broadbeach offers 97 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 3 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.

A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 3 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Synergy Broadbeach Apartment
  • Synergy Broadbeach
  • Synergy Broadbeach Apartment
  • Synergy Broadbeach Broadbeach
  • Synergy Broadbeach Apartment Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.