For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Aria Apartments puts you in the heart of Gold Coast, within just a 10-minute stroll of Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Highlights at this hotel include 3 restaurants, 3 bars/lounges, and an outdoor swimming pool.
Flat-screen TVs with satellite channels are featured in all 36 individually decorated rooms, and you can enjoy washers/dryers, free WiFi, and balconies. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and dishwashers. Living rooms, dining areas, and DVD players are also available. Weekly housekeeping is available.
Enjoy the 24-hour fitness center, spa tub, and sauna. Business amenities include a meeting room and a business center. Other amenities include 3 coffee shops/cafés and free WiFi in public areas. There's also the convenience of an airport shuttle.
Sights within a 20-minute walk of this 4-star Broadbeach hotel include Pacific Fair Shopping Centre and Surfers Paradise Beach.
Aria Apartments ratings based on 142 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Aria Apartments
Everyone (65)Couples (9)Family (67)
5 out of 5
The size of the apartment was amazing and perfect position.
Posted by a verified traveller on 8 Dec. 2019
Was this review helpful to you?
Comment from Hotel Management
15 Jan. 2020
by Tracy Hobbs - Aria Apartments
Thank you for taking the time to leave feedback. Aria Apartments are a fantastic size and our location is second to none. We would love to have you back next time you visit the Gold Coast.
5 out of 5
Great location, nice big apartments. Some things are getting a bit out dated in the apartments.
Posted by a verified traveller on 29 Oct. 2019
Was this review helpful to you?
3 out of 5
Great location however the street noise was distracting (we were on the fourth floor) as was the repetitive clanging noises from a neighbour late at night and 5am. The apartment decor needs an overall pick- me-up and in the meantime it needs a good clean.
Posted by a verified traveller on 16 Sep. 2019
Was this review helpful to you?
3 out of 5
Property is in a central Broadbeach location. Can be a bit noisy at night. Parking is easy. Check in was quick and communication prior to arriv8ng was great. Hot water was a big issue. At times we just couldn’t get any - unfortunately always happened when reception was shut. Sometimes hot water came after running taps for a long time but water then ran hot and cold. Apartment was a good size.
Posted by a verified traveller on 14 Sep. 2019
Was this review helpful to you?
5 out of 5
It was very spacious and quiet, great views, excellent location, close to all amenities
Posted by a verified traveller on 9 Aug. 2019
Was this review helpful to you?
3 out of 5
Location, unit, gym and pool all good. Check out experience let the stay down though. At the end of our stay I observed a couple checking out before me and they where explaining about a smell in their room and having to sleep with the windows open. The first response from the staff member at reception was to say in a defensive tone “did you report it” then when the people explained it occurred after hours again the staff member was defensive in there questioning. When I approach the reception to check out I mentioned about the washing machine door being faulty and taped up. Again the staff member’s first response in a defensive tone was “well have you reported this?”. I was also left having to justify that the taping up of the door was already there when we arrived. Which the staff respond this shouldn’t be the case. I should not have to justify myself and thought telling the staff member was reporting it. I left feeling angry at having to respond to such a defensive questioning approach.
Posted by a verified traveller on 8 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
16 Jul. 2019
by ARIA Management
Dear Guest, Firstly let us thank you for providing feedback to us, as the maintenance issue you reported has now been fixed. We're also glad that enjoyed your stay right in the Heart of Broadbeach. We're sorry that you had a negative experience while checking out, and as a team have discussed this feedback that you have provided. We hope to see you again at ARIA
3 out of 5
Unit was very old and tired. Looked nothing like the pictures. water damage, dirty walls, air conditioning problems and bed issues. the manager and staff were amazing and helped in every way they could. Just wasn't what I had expected.
Posted by XXXX, from Gold Coast on 12 Feb. 2019
Was this review helpful to you?
3 out of 5
Great location and the size of the apartment was perfect.
Unfortunately the cleanliness and in particular the damp smell of the entire apartment (#902) was far from ideal. Additionally, the strict terms of exit of the venue along with the distinct lack of available communication will result in alternative future accommodation being sought.
Posted by a verified traveller on 14 Dec. 2018
Was this review helpful to you?
Comment from Hotel Management
15 Jan. 2019
by Tracy
Good afternoon Anonymous, thank you for taking the time to share your experience at Aria Apartments, Broadbeach. We do not like receiving negative feedback . I would like to apologise that your stay wasn't of the highest standard.
Here at Aria Apartments we pride ourselves on our guest service and I'm sorry that we couldn't provide this for you.
I have also passed your feedback onto our cleaning staff.
On a brighter note thank you for your compliments on our wonderful location and the size of our apartments.
We hope you will return and allow Aria the opportunity to rebuild your trust.
5 out of 5
We spent a long weekend at Broadbeach for the AASCF States (Cheerleading) at the Gold Coast Convention Centre. Aria was a very short walk away, so would highly recommend it to anyone attending a function at the centre. The 3 bedroom apartment was very spacious and tastefully decorated. We stayed on Level 14, and there was minimal traffic noise, with the exception of an occasional motorbike, and the very early garbage trucks that other reviewers had noted.
The large sliding doors opening out onto the balcony were particularly nice. The outdoor pool on Level 2 was heated, so we were glad to be able to go swimming, even though there's been some cool mornings and evenings. The spa was huge.
As well as being close to the convention centre, it was only a short walk to the main Broadbeach mall, and we just needed to go downstairs to get to a choice of restaurants for dinner.
Posted by Liz, from Brisbane, Australia on 21 Sep. 2018
Was this review helpful to you?
Comment from Hotel Management
26 Sep. 2018
by Tracy
Dear Liz, Thank you for your amazing review of Aria Apartments. I am delighted to know that you enjoyed your stay, from the spacious apartments, to the wonderful décor and the short walk to the Convention Centre. I am pleased you got to use our wonderful facilities on level two, having the pool heated in the cooler months is an added bonus. I hope you got to use your room key tag for a 10% discount at On Fire Restaurant which serves authentic Greek food. Thank you again for taking the time to share your Aria Apartment experience, it was such a pleasure reading your review and I'm so glad we were able to help you enjoy your AASCF State Cheerleading competition.
5 out of 5
Highly recommended
Excellent in every way- spacious apartment, fantastic location - exceeded expectations
Posted by a verified traveller on 17 Jul. 2018
Was this review helpful to you?
Comment from Hotel Management
10 Aug. 2018
by Tracy
Good afternoon Anonymous
Thank you for your review of Aria Apartments. I am delighted to know that you enjoyed your stay, from the clean spacious apartments, to the wonderful ocean views.
We look forward to welcoming you back on your next trip to the Gold Coast.
Regards
Tracy Hobbs
As a guest of Aria Apartments, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There are 3 restaurants and 3 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Aria Apartments. You'll have access to the outdoor pool at a partner property. An airport shuttle during limited hours is available for a fee. This 4-star Gold Coast hotel is smoke free.
36 guestrooms or units
3 dining venues
3 bars or lounges
3 coffee shops
Built in 2003
Childcare (surcharge)
Business facilities
1 conference room
Self-service laundry
Storage area for luggage
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers for purchase
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Number of living rooms
Free WiFi
Kitchen
Laundry facilities
Babysitting or childcare (surcharge)
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Brisbane, QLD Airport (BNE) (93.2 km / 57.9 mi)
Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
Property shuttles: Airport shuttle
Room Amenities
Aria Apartments offers 36 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. 55-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
In-room kitchen
Washer and dryer
Private balcony
Dining room
Living room
Flat-screen television
Satellite channels
Premium channels
DVD player
Refrigerator (full size)
Microwave
Oven
Dishwasher
Coffee maker
Separate shower and tub
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Unique furnishings
Unique decor
Wheelchair accessible
Wardrobe or closet
Food & Drink
Aria Apartments has 3 restaurants on site.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 9 AM - 5 PM
Saturday - Sunday: 9 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 9 AM - 5 PM
Saturday - Sunday: 9 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for AUD 45.0 per day.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Enhanced food service safety measures are in place.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
No cots (infant beds) available
Parking height restrictions apply
One child stays free
Debit cards
UnionPay
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 500.00
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 22 per person (one way)
Airport shuttle fee per child: AUD 16.00 (one-way), (from 4 to 12 years old)
Rollaway bed fee: AUD 45.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aria Apartments Broadbeach
Aria Broadbeach
Aria Apartments Broadbeach, Gold Coast
Aria Apartments Hotel Broadbeach
Aria Apartments Apartment Broadbeach
Aria Apartments Hotel
Aria Apartments Broadbeach
Aria Apartments Hotel Broadbeach
You should know
Aria Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Registered guests are the only ones allowed to be in guestrooms.
There was an error importing /Gold-Coast-Hotels-Aria-Apartments.h2582637-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-Aria-Apartments.h2582637-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
