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4.4 out of 5

"Excellent location and lovely apartment. Very comfortable beds. Beautiful view. Only downside was not sufficient kitchen supplies. For example not a s ... " More

By a verified traveller on Tue 28 Sep 2021

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Hotel Description

Aria Apartments places you in the center of Gold Coast, within just a 15-minute stroll of Gold Coast Convention and Exhibition Centre and Pacific Fair Shopping Centre. Highlights at this hotel include 3 restaurants, 3 bars/lounges, and an outdoor swimming pool.

Flat-screen TVs with satellite channels are featured in all 36 soundproofed rooms, and you can enjoy washers/dryers, free WiFi, and balconies. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and dishwashers. Living rooms, dining areas, and DVD players are also available. Weekly housekeeping is available.

Enjoy the 24-hour gym, spa tub, and sauna. Business amenities include a meeting room and a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Broadbeach hotel, you'll be 1.3 km (0.8 mi) from Surfers Paradise Beach and 2.7 km (1.7 mi) from SkyPoint Observation Deck.

2 Bedroom 2 Bathroom - Ocean Views

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom 2 Bathroom - Pool Level

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom 2 Bathroom - Ocean Views

Bed Count 1 King Bed Maximum Occupancy 7 Max

Sub Penthouse

Bed Count 1 King Bed Maximum Occupancy 9 Max

4 Bedroom Pool Access 201

Bed Count 1 King Bed Maximum Occupancy 8 Max

Sky Home

Bed Count 1 King Bed Maximum Occupancy 7 Max

Aria Apartments ratings based on 136 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aria Apartments

Everyone (63) Couples (9) Family (63)
4 out of 5
Excellent location and lovely apartment. Very comfortable beds. Beautiful view. Only downside was not sufficient kitchen supplies. For example not a single large plate or platter or even a bread knife. Otherwise no complaints and would definitely come back.

Posted by on 28 Sep. 2021

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Comment from Hotel Management

5 Oct. 2021 by Tracy

Good morning Sara, thank you so much for your wonderful review, it was a pleasure having you stay. All our apartments should have at least one large platter and a variety of knives. I will follow up with housekeeping to ensure these are replaced for our next guests.

5 out of 5
5 star property great pool 28 deg and 25 m li g Spa 38 deg

Posted by on 29 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by Tracy

Thank you for your review, so pleased you got to enjoy your wonderful facilities. The pool and spa are definitely favourites with our guests.

5 out of 5
The size of the apartment was amazing and perfect position.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

15 Jan. 2020 by Tracy Hobbs - Aria Apartments

Thank you for taking the time to leave feedback. Aria Apartments are a fantastic size and our location is second to none. We would love to have you back next time you visit the Gold Coast.

5 out of 5
Great location, nice big apartments. Some things are getting a bit out dated in the apartments.

Posted by on 29 Oct. 2019

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3 out of 5
Great location however the street noise was distracting (we were on the fourth floor) as was the repetitive clanging noises from a neighbour late at night and 5am. The apartment decor needs an overall pick- me-up and in the meantime it needs a good clean.

Posted by on 16 Sep. 2019

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3 out of 5
Property is in a central Broadbeach location. Can be a bit noisy at night. Parking is easy. Check in was quick and communication prior to arriv8ng was great. Hot water was a big issue. At times we just couldn’t get any - unfortunately always happened when reception was shut. Sometimes hot water came after running taps for a long time but water then ran hot and cold. Apartment was a good size.

Posted by on 14 Sep. 2019

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5 out of 5
It was very spacious and quiet, great views, excellent location, close to all amenities

Posted by on 9 Aug. 2019

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3 out of 5
Location, unit, gym and pool all good. Check out experience let the stay down though. At the end of our stay I observed a couple checking out before me and they where explaining about a smell in their room and having to sleep with the windows open. The first response from the staff member at reception was to say in a defensive tone “did you report it” then when the people explained it occurred after hours again the staff member was defensive in there questioning. When I approach the reception to check out I mentioned about the washing machine door being faulty and taped up. Again the staff member’s first response in a defensive tone was “well have you reported this?”. I was also left having to justify that the taping up of the door was already there when we arrived. Which the staff respond this shouldn’t be the case. I should not have to justify myself and thought telling the staff member was reporting it. I left feeling angry at having to respond to such a defensive questioning approach.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by ARIA Management

Dear Guest, Firstly let us thank you for providing feedback to us, as the maintenance issue you reported has now been fixed. We're also glad that enjoyed your stay right in the Heart of Broadbeach. We're sorry that you had a negative experience while checking out, and as a team have discussed this feedback that you have provided. We hope to see you again at ARIA

3 out of 5
Unit was very old and tired. Looked nothing like the pictures. water damage, dirty walls, air conditioning problems and bed issues. the manager and staff were amazing and helped in every way they could. Just wasn't what I had expected.

Posted by , from Gold Coast on 12 Feb. 2019

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3 out of 5
Great location and the size of the apartment was perfect. Unfortunately the cleanliness and in particular the damp smell of the entire apartment (#902) was far from ideal. Additionally, the strict terms of exit of the venue along with the distinct lack of available communication will result in alternative future accommodation being sought.

Posted by on 14 Dec. 2018

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Comment from Hotel Management

15 Jan. 2019 by Tracy

Good afternoon Anonymous, thank you for taking the time to share your experience at Aria Apartments, Broadbeach. We do not like receiving negative feedback . I would like to apologise that your stay wasn't of the highest standard. Here at Aria Apartments we pride ourselves on our guest service and I'm sorry that we couldn't provide this for you. I have also passed your feedback onto our cleaning staff. On a brighter note thank you for your compliments on our wonderful location and the size of our apartments. We hope you will return and allow Aria the opportunity to rebuild your trust.

Property Features

As a guest of Aria Apartments, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There are 3 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Aria Apartments. You'll have access to the outdoor pool at a partner property. An airport shuttle during limited hours is available for a fee. Self parking is free. This 4-star Gold Coast hotel is smoke free.

  • 36 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Broadbeach South Light Rail Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Aria Apartments offers 36 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. 55-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Aria Apartments has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 16.00 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: AUD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aria Apartments Broadbeach
  • Aria Broadbeach
  • Aria Apartments Broadbeach, Gold Coast
  • Aria Apartments Hotel Broadbeach
  • Aria Apartments Apartment Broadbeach
  • Aria Apartments Hotel
  • Aria Apartments Broadbeach
  • Aria Apartments Hotel Broadbeach

You should know

  • Aria Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.