At Ruby by Serain Residences you'll be within just a 10-minute stroll of popular attractions like Chevron Renaissance and Surfers Paradise Beach. .Each apartment features a washer/dryer, free WiFi and a furnished balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A dining area, a sitting area and an LED TV are also available. .Enjoy the outdoor swimming pool and gym. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking.
Chiangmai Thai Restaurant Surfers Paradise - 7 min walk
Sushi Train - 5 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Ruby by Serain Residences
Upscale apartment, walk to Chevron Renaissance
Ruby by Serain Residences offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at Ruby by Serain Residences. Free self parking is available.
This 4-star Gold Coast apartment is smoke free.
7 guestrooms or units
Self-service laundry
Terrace
Garden
BBQ grill(s)
No smoking on site
Ruby by Serain Residences offers 7 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.
This Gold Coast apartment provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
Languages
Chinese (Mandarin), English
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free secured self-parking on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Toaster
Electric kettle
Cleaning supplies
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
LED TV
Outdoor areas
Furnished balcony/patio
Terrace
Barbecue
Garden
Outdoor furniture
Laundry
Washer/dryer
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Daily housekeeping
Guidebooks/recommendations
Iron/ironing board
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
7 rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; to check in, go to 3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: 3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of AUD 300 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Cleaning/housekeeping/linen are available for an additional fee
Rollaway bed fee: AUD 50.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Property is also known as
Ruby Apartment By Hostrelax
Ruby by Serain Residences Apartment
Ruby by Serain Residences Surfers Paradise
Ruby by Serain Residences Apartment Surfers Paradise
Frequently asked questions
Is parking available at Ruby by Serain Residences?
Yep, Ruby by Serain Residences has a free self car park.
How much does it cost to stay at Ruby by Serain Residences?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at Ruby by Serain Residences on 20 May 2024 start from AU$291.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Ruby by Serain Residences?
Yep, Ruby by Serain Residences is a short 9-minute walk from Surfers Paradise Beach.
Does Ruby by Serain Residences have a pool?
Ruby by Serain Residences has an outdoor pool.
Is there a free airport shuttle available at Ruby by Serain Residences?
No, Ruby by Serain Residences does not offer an airport shuttle service.
What time are check-in & check-out at Ruby by Serain Residences?
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Ruby by Serain Residences?
No, pets are not allowed.
Ruby by Serain Residences Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 19 reviews" "
10 - Excellent
7
Rating 8 - Good. 1 out of 19 reviews" "
8 - Good
1
Rating 6 - Okay. 2 out of 19 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 19 reviews" "
4 - Poor
2
Rating 2 - Terrible. 7 out of 19 reviews" "
2 - Terrible
7
7.2/10
Cleanliness
7.0/10
Amenities
7.2/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
28 Jan 2024
Disliked: Cleanliness
A bit iffy
The hotel was in great proximity to everything we needed. Great parking, easy access with keykards but also secure.
The apartment itself was quite dirty. Lots of dust which triggered asthmatics. Also the batteries need to be changed in the smoke detection, beeping through the night.
The floors had not been clean and toenails were in the carpet. The air conditioner in the 2nd bedroom was leaking onto the wardrobe door and carpet.
The main concern was the bed in the main bedroom. The sheets had makeup on them and there were visible handprints on the headboard in what looked like lubricant. With no other option of spare blankets, we had to sleep on the bed. Not cool.
Where do I start, the treasure hunt for the keys. The second key in a different location🙄 The apartment was dirty and run down and depressing. 3 knives, 3 forks, 3 spoons, what’s with that😡 too bad if you want to have anyone around for a bbq, I went out and brought more cutlery. Everything was cheap and nasty. Will never stay there again.