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4.0 out of 5

"the hotel was ok but the room no 47 we found very dusty and the room really needed a good clean ,other than that it was ok. " More

By a verified traveller on Fri 29 Jan 2016

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Hotel Description

At Raffles Royale you'll be within steps of popular attractions like Chevron Renaissance and Infinity Attraction. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features a flat-screen TV with cable channels, along with a balcony or patio, WiFi, and a ceiling fan. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop.

This business-friendly apartment building offers barbecue grills and express check-out. Other amenities include a spa tub and WiFi in public areas.

Attractions within a 10-minute walk of this 3-star Surfers Paradise property include Slingshot and Cavill Avenue.

Apartment, 1 Bedroom (Aircon)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (No Aircon)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Raffles Royale ratings based on 73 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Raffles Royale

Everyone (28) Couples (24) Students (1) Family (20)
1 out of 5

Reasonably close to beach but not comfortable

Pros: Location, pool
Cons: very old and looks older than its age, very poor guest access, aged décor, poor bathroom facilities
Location: Location is near perfect
Old, awkward, lacks facilities, no coffee or jug, no shampoo, two single beds strapped together with a huge lump in the middle.

Posted by , from sydney on 3 Feb. 2016

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3 out of 5
Pros: close to most things I needed to be close to
Cons: cleaning ie, lots of dusting.
the hotel was ok but the room no 47 we found very dusty and the room really needed a good clean ,other than that it was ok.

Posted by on 29 Jan. 2016

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3 out of 5

Nice hotel in the centre of everything

Lovely little hotel pretty much in the centre of everything, walking distance to all the shops etc, Nice place with a lovely outdoor setting with a bbq area and a pool/spa

Posted by , from au on 19 Jan. 2016

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5 out of 5

Perfect location

Pros: Location, pool and spa access from our room, living room in our apartment with a comfortable couch, we were able to park our car for free at the hotel
Cons: We couldn't find an iron or a hairdryer and we needed them as we were going out that night.
Location: Great location right in the heart of Surfers Paradise, close walking distance to all main attractions of Surfers Paradise.
I was really delighted to stay at Raffles Royale as it was true value for money. Hotel is based just a few minutes walk to the main streets of Surfers Paradise, so we just parked our park downstairs and wondered everywhere by foot - to the beach, to cafes and restaurants, shops and nightclubs, it was great! When we got back to the hotel to relax after day of shopping, we rested on a comfy couch in a living room of our apartment. It was so relaxing and comfortable. Before we went to bed we had a swim in the pool and I got into the spa and looked into the stars. It was a bliss. I highly recommend this place!

Posted by , from Sunshine Coast on 18 Jan. 2016

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2 out of 5

Nope

Old, noisy, weird stains in the carpet. We were phoned at 10am to ask when we were getting there as they wanted to go to the movies, We said around 2. Ok no problem, just be here between 12 and 3. Then we were called again at 12, how far away are you. Really?? So sorry we paid through the nose for a horrid hotel and you're pushy to your guests. Don't even bother, was awful, thank god it was just for a night.

Posted by on 4 Jan. 2016

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4 out of 5

location close to shops beach night life ,

Pros: great layout of room ,big bath,balcony
Cons: difficult use of t.v
Location: shopping ,dining,beaches all walking distance ,surfers ambiance just a short stroll
great location ,customer service with a smile ,great facilities pool ,gym. room very spacious and comfortable with a big deep bath :).

Posted by , from country Qld on 22 Dec. 2015

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1 out of 5

Terrible, If you want ruin your holiday choose it

The worst experience I have ever had in my life , the lady's behaviour (owner) was completely rude and aggressive , the apartment was totally not clean and it was very old and hardly need repairs and renovations , no supplement of tissue , shampoo, ... , the hair dryer has old dirt like nobody clean it for ages , the stairways were dirty old and terrible , the bathroom has no FAN !?!? it's unbelievable , the keep the air-condition panel open by stretcher it was frustrating , the bath ceiling was destroyed , don't ruin your holiday by staying in this rubbish accommodation.

Posted by , from Melbourne on 4 Nov. 2015

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4 out of 5
We enjoyed our stay at Raffles Royale. It is close to the beach, cafes and restaurants, and the unit was as same as it was advertised on the website.

Posted by on 3 Nov. 2015

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3 out of 5

You get what you pay for.

Pros: Good location, easy to find, the right price.
Cons: A/C didn't work, broken shower screen, no staff sighted at all. Very loud main road.
Location: All that Surfers has to offer.
Good location, easy to find. Very basic accommodation, almost did the job. I was travelling alone, thankfully, the wife wouldn't have been impressed. I was only looking for 1 nights cheap accommodation, I got it.

Posted by on 12 Oct. 2015

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1 out of 5

Unhappy

Worst hotel I experienced, sofa was uncomfortable, sofa bed was broken, sofa coveted with bedspread, they was bug near kitchen area, shower screen broken, dirty balcony.

Posted by , from sk on 17 Aug. 2015

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Property Features

Raffles Royale offers its guests an outdoor pool and a spa tub. Public spaces have WiFi for a fee. The business-friendly Raffles Royale also features barbecue grills and express check-out. Smoking is allowed in designated areas at this 3-star Gold Coast apartment.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 1952
  • Express check-out
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Room Amenities

Raffles Royale offers 10 air-conditioned accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Gold Coast apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with premium cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 2 PM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance by email.

This property's front desk is open during the following times:

  • Monday - Saturday: 2 PM - 5 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: AUD 120 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 8.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 8.95 per night (rates may vary)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raffles Royale
  • Raffles Royale Aparthotel
  • Raffles Royale Aparthotel Surfers Paradise
  • Raffles Royale Surfers Paradise
  • Raffles Royale Gold Coast/Surfers Paradise
  • Raffles Royale Apartment
  • Raffles Royale Surfers Paradise
  • Raffles Royale Apartment Surfers Paradise

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.