Island Beach Resort Deals & Reviews (Gold Coast, AUS)

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Gold Coast • 1 Room

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Australia
Queensland
Gold Coast Hotels
Island Beach Resort, Gold Coast, current page

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4.2 out of 5

Very good!

See all 247 Wotif Reviews

"Holiday unit with laundry in bathroom. This was a bit of a tight squeeze but overall the unitwas very comfortable. " More

By a verified traveller on Fri 12 Mar 2021

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Hotel Description

Island Beach Resort puts you in the heart of Gold Coast, connected to the convention center and within a 20-minute stroll of Pacific Fair Shopping Centre and The Star Gold Coast. Highlights at this aparthotel include free self parking, a spa tub, and in-room kitchens.

Each apartment is individually decorated and features a Smart TV with digital channels, along with a washer/dryer, free WiFi, and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. 2 bathrooms, a balcony, and a dining area are also available. Weekly housekeeping is available.

Enjoy the sauna and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of an airport shuttle.

Sights within a 20-minute drive of this 3.5-star Broadbeach aparthotel include Cavill Avenue and Robina Town Centre.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

AU$185* Per night/room 9 May - 10 May

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Island Beach Resort ratings based on 247 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Island Beach Resort

4 out of 5

Holiday unit with laundry in bathroom. This was a bit of a tight squeeze but overall the unitwas very comfortable.

Posted by a verified traveller on 12 Mar. 2021

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Comment from Hotel Management

14 Mar. 2021 by Greg & Jenny.

Hi, Thank you so much for your feedback we really appreciate your time. Kind Regards,

5 out of 5

Well operated, convenient location to beach, shopping, dining and bars

Posted by a verified traveller on 13 Feb. 2021

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Comment from Hotel Management

14 Feb. 2021 by Greg & Jenny.

Hi, Thank you for your great review we really appreciate it and hope you can stay again sometime in the future. Kind Regards,

4 out of 5

Posted by a verified traveller on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Greg & Jenny.

Hi, Thanks for your time to submit a review. Kind Regards,

5 out of 5

Close to main strip of broadbeach, access to pool, air conditioning was powerful for hot night, polite and friendly reception.

Posted by Edward, from Brisbane on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by Greg & Jenny.

Hi Edward, Thanks so much for your fantastic review we enjoyed having you our location is the best with everything Broadbeach has to offer only a few minutes walk again we appreciate your comments. KInd Regards,

5 out of 5

The apartment was lovely and very clean. The amenities were great, pool was lovely and clean. The beds were comfy. Staff were very friendly. Overall it was a very pleasant stay and will definitely be back.

Posted by a verified traveller on 5 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Greg & Jenny.

Hi, Thank you so much for your great review we wish your family a Happy New Year and hope you can return again sometime in the future. Kind Regards, Greg & Jenny.

5 out of 5

Wonderful 3.5 star hotel. Close to beach, tram stop, and pac fair. Great pool and wonderful owners

Posted by a verified traveller on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Greg & Jenny.

Hi, We really appreciate your comments and hope you can return again some time in the future our location is the best with everything Broadbeach has to offer only a couple minutes walk. Kind Regards,

4 out of 5

It was a great place to stay for a few nights. Very handy to all amenities, including transport

Posted by a verified traveller on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Greg & Jenny.

Hi, Thanks for your time to submit a review we appreciate your comments and hope you can return sometime in the future. Kind Regards,

4 out of 5

Good value for money. Well maintained. Would be very ideal for summer as balconies face South. I would like yo have a nit more sun but not complaining.

Posted by a verified traveller on 13 Aug. 2019

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5 out of 5

Very clean and a great location. Manager was also friendly and helpful. Thank you

Posted by a verified traveller on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Greg & Jenny.

Hi, Thanks so much for your time to submit a review we really appreciate it and hope you can return sometime in the future. Kind Regards,

1 out of 5

I just called the property manager named Greg and he was really rude and very unhelpful with my dispute. Wotif made a booking on the night I should check in and no one on site to accommodate me and my son. Tried to call the number as displayed on the reception office and no one attended the call at all. At the end I have to make another booking and after a period of time disputing this matter - the hotel refused to refund my payment even though it's not my fault that I couldn't stay in the hotel. This man named Greg mentioned that the money has been allocated to the property owner and the booking is non refundable booking. Whether it's refundable or non refundable - if the mistake is from the hotel side - I believe I should get my money back. BTW it's really unprofessional that the hotel has a number displayed in the office for self check in and no one answered the call at all.

Posted by Jean on 30 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Greg & Jenny.

Hi Jean, We have a 24 hour check in 7 days a week the night you were to book in we had 3 other guests arrive after hours with no problems the booking was non refundable and was in the christmas holidays we have never heard anything more from the guest until this week over 4 months ago we find the guests attitude after such a long period a bit much. Kind Regards,

About the Island Beach Resort

Location 9-13 Margaret Avenue, Broadbeach, QLD 4218

Property Features

Island Beach Resort offers its guests a seasonal outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at Island Beach Resort. Self parking is free. This 3.5-star Gold Coast aparthotel is smoke free.

1 building
24 guestrooms or units
3 levels
Built in 1998
Childcare (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Car service
Tour and ticket information
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

Airport: Cotonou (COO-Cadjehoun)
Metro station: Broadbeach South Light Rail Station (0.4 km / 0.2 mi)
Property shuttles: Airport shuttle, area shuttle, theme park shuttle, casino shuttle, and shopping center shuttle
Parking: Free self parking

Room Amenities

Island Beach Resort offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Gold Coast aparthotel provides complimentary wired and wireless Internet access. 32-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

In-room kitchen
2 bathrooms
Washer and dryer
Private balcony
Separate bedroom
Dining room
Smart television
Digital channels
Premium channels
Netflix
Refrigerator
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Shower
Housekeeping (daily)
Hair dryer
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Unique furnishings
Unique decor

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 15.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

No rollaway/extra beds available
No cots (infant beds) available
No lifts
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Property confirms they are implementing guest safety measures
Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

Spring Break deposit: AUD 500. per stay for guests under 18 years old staying between 17 November - 15 December

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: AUD 24 per person (roundtrip)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 15.0 per night
Credit card charges are subject to a surcharge of 0.28 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Beach Island
Beach Island Resort
Beach Resort Island
Island Beach Resort
Island Resort
Island Resort Beach
Resort Island
Island Beach Resort Broadbeach
Island Beach Broadbeach
Island Beach Resort Aparthotel
Island Beach Resort Broadbeach
Island Beach Resort Aparthotel Broadbeach

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will open in January and close in December.
Pool access available from 7 AM to 9 PM.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Island Beach Resort