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4.2 out of 5

"Close to main strip of broadbeach, access to pool, air conditioning was powerful for hot night, polite and friendly reception. " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

Island Beach Resort puts you in the heart of Broadbeach, connected to the convention center and within a 20-minute stroll of Pacific Fair Shopping Centre and The Star Gold Coast. Highlights at this property include free self parking, a spa tub, and in-room kitchens.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with a washer/dryer, free WiFi, and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. 2 bathrooms, a balcony, and a dining area are also available. Weekly housekeeping is available.

Enjoy the sauna and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of an airport shuttle.

Places within a 15-minute drive of this 3.5-star Broadbeach property include Cavill Avenue and Robina Town Centre.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$172* Per night/room 8 Jun. - 9 Jun.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Island Beach Resort ratings based on 259 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Island Beach Resort

Everyone (125) Couples (88) Family (48)
4 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Greg & Jenny.

Hi, Thanks for your time to submit a review. Kind Regards,

5 out of 5
Close to main strip of broadbeach, access to pool, air conditioning was powerful for hot night, polite and friendly reception.

Posted by , from Brisbane on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by Greg & Jenny.

Hi Edward, Thanks so much for your fantastic review we enjoyed having you our location is the best with everything Broadbeach has to offer only a few minutes walk again we appreciate your comments. KInd Regards,

5 out of 5
The apartment was lovely and very clean. The amenities were great, pool was lovely and clean. The beds were comfy. Staff were very friendly. Overall it was a very pleasant stay and will definitely be back.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Greg & Jenny.

Hi, Thank you so much for your great review we wish your family a Happy New Year and hope you can return again sometime in the future. Kind Regards, Greg & Jenny.

5 out of 5
Wonderful 3.5 star hotel. Close to beach, tram stop, and pac fair. Great pool and wonderful owners

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Greg & Jenny.

Hi, We really appreciate your comments and hope you can return again some time in the future our location is the best with everything Broadbeach has to offer only a couple minutes walk. Kind Regards,

4 out of 5
It was a great place to stay for a few nights. Very handy to all amenities, including transport

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Greg & Jenny.

Hi, Thanks for your time to submit a review we appreciate your comments and hope you can return sometime in the future. Kind Regards,

4 out of 5
Good value for money. Well maintained. Would be very ideal for summer as balconies face South. I would like yo have a nit more sun but not complaining.

Posted by on 13 Aug. 2019

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5 out of 5
Very clean and a great location. Manager was also friendly and helpful. Thank you

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Greg & Jenny.

Hi, Thanks so much for your time to submit a review we really appreciate it and hope you can return sometime in the future. Kind Regards,

1 out of 5
I just called the property manager named Greg and he was really rude and very unhelpful with my dispute. Wotif made a booking on the night I should check in and no one on site to accommodate me and my son. Tried to call the number as displayed on the reception office and no one attended the call at all. At the end I have to make another booking and after a period of time disputing this matter - the hotel refused to refund my payment even though it's not my fault that I couldn't stay in the hotel. This man named Greg mentioned that the money has been allocated to the property owner and the booking is non refundable booking. Whether it's refundable or non refundable - if the mistake is from the hotel side - I believe I should get my money back. BTW it's really unprofessional that the hotel has a number displayed in the office for self check in and no one answered the call at all.

Posted by on 30 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Greg & Jenny.

Hi Jean, We have a 24 hour check in 7 days a week the night you were to book in we had 3 other guests arrive after hours with no problems the booking was non refundable and was in the christmas holidays we have never heard anything more from the guest until this week over 4 months ago we find the guests attitude after such a long period a bit much. Kind Regards,

4 out of 5
I like the location and that it has an oven drier Spa pool and pool and everything you need. Close to beach and shops. It is a bit dated and shower was tricky to adjust but mostly good

Posted by , from Rotorua nz on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Greg & Jenny.

Hi Shirley, Thanks for your time to submit a review our location is the best with everything Broadbeach has to offer only a couple minutes walk. Kind Regards,

4 out of 5
Great value - it had everything that I needed and no problems whatsoever

Posted by on 4 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Greg & Jenny.

Hi Meg, Thanks for your time to submit a lovely review we appreciate your comments and hope you can stay again sometime in the future. Kind Regards,

Property Features

Island Beach Resort offers its guests a seasonal outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at Island Beach Resort. Self parking is free. This 3.5-star Broadbeach apartment is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Built in 1998
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cotonou (COO-Cadjehoun)
  • Metro station: Broadbeach South Light Rail Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, theme park shuttle, casino shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Island Beach Resort offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.For traveler safety, contactless check-in and check-out are available.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: AUD 500. per stay for guests under 18 years old staying between 17 November - 15 December

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 24 per person (roundtrip)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 0.28 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Island
  • Beach Island Resort
  • Beach Resort Island
  • Island Beach Resort
  • Island Resort
  • Island Resort Beach
  • Resort Island
  • Island Beach Resort Broadbeach
  • Island Beach Broadbeach
  • Island Beach Resort Apartment
  • Island Beach Resort Broadbeach
  • Island Beach Resort Apartment Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 7 AM to 9 PM.
  • Free in-room WiFi is limited to 24 hours per day (2-device limit).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.