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3.7 out of 5

"Loved the facilities steam room and spa enjoyed our stay very much " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

Equinox Resort places you steps from Surfers Paradise Beach and within a 10-minute stroll of Slingshot. Highlights at this beach hotel include an outdoor swimming pool, and in-room kitchenettes and furnished balconies.

All 15 individually decorated rooms feature TVs with cable channels, and you can enjoy living rooms, WiFi, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators, microwaves, and stovetops. Additionally, ceiling fans, irons/ironing boards, and free toiletries are available. Limited housekeeping is available.

Enjoy the 2 outdoor tennis courts, fitness center and pool loungers plus access to racquetball/squash. Other amenities include WiFi in public areas and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 3.5-star Surfers Paradise hotel include Chevron Renaissance and Infinity Attraction.

Studio, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Equinox Resort ratings based on 73 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Equinox Resort

Everyone (46) Couples (17) Family (11)
2 out of 5
Very old, not maintained, unit not cleaned properly

Posted by , from Gold Coast on 12 Jan. 2021

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5 out of 5
Loved the facilities steam room and spa enjoyed our stay very much

Posted by , from Brisbane on 19 Feb. 2020

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4 out of 5

Posted by on 2 Dec. 2019

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5 out of 5
Our unit was HUGE. Full size fridge/freezer in a fully functioning kitchen. Wonderful views and just a few steps to the beach.

Posted by on 28 Nov. 2019

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4 out of 5
Walking distance to everything . Close to surfers paradise.

Posted by on 23 Nov. 2019

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5 out of 5
The ocean view was breathtaking close to transport

Posted by on 30 Sep. 2019

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Comment from Hotel Management

15 Oct. 2019 by Michaelaa

Thank you for your lovely review, We hope to see you again soon :)

5 out of 5
Very friendly staff. Room was very spacious and clean. Great view of canal and ocean.

Posted by on 21 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Michaela

Thank you for your lovely review, we hope to see you again soon.

5 out of 5
we had a new renovated room. staff were excellent helpful and friendly. great facilities.

Posted by , from nsw on 19 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Michaela

Thank you for the nice review, we hope that you will be back again soon :)

4 out of 5
N/A..........................................................

Posted by on 2 Sep. 2019

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3 out of 5
LOCATION WAS EXCELLENT. CONDITION OF PROPERTY NEEDS REPAIR AND MAINTENANCE ATTENTENTION IN THE ROOM, CLEANLINESS WAS GOOD.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Michaela

Thank you for your review, we hope to see you again soon :)

Property Features

Equinox Resort offers its guests an outdoor pool, outdoor tennis courts, and a fitness center. Public spaces have WiFi for a fee. An airport shuttle during limited hours is available for a fee. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at Equinox Resort. Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 15 guestrooms or units
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Outdoor tennis courts - 2
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Limited onsite parking

Transport

  • Airport: Coolangatta Airport (OOL) (29.6 km / 18.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Equinox Resort offers 15 accommodations with coffee/tea makers and irons/ironing boards. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Televisions come with premium cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Private balcony (furnished)
  • Living room
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Toiletries (free)
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - 11:00 AM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - 11:00 AM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per week.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20 per day (rates may vary)
  • Airport shuttle fee: AUD 90 per vehicle (one-way)
  • Rollaway bed fee: AUD 50 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Equinox Resort Surfers Paradise
  • Equinox Surfers Paradise
  • Equinox Resort Apartments Gold Coast/Surfers Paradise
  • Equinox Resort Hotel
  • Equinox Resort Surfers Paradise
  • Equinox Resort Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Equinox Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.