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Very good!
71%
of guests recommend
4.2 out of 5
Wotif Guest Rating

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Hotel Description

A luxury stay in Varsity Lakes awaits you at Chancellor Lakeside. You'll be 0.9 km (0.5 mi) from Bond University and 4.1 km (2.5 mi) from Robina Town Centre. Highlights at this property include an outdoor swimming pool, free self parking and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, a ceiling fan and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A pillowtop bed, an iron/ironing board and a desk are also available. Weekly housekeeping is available.

This business-friendly apartment offers a fitness centre, dry cleaning/laundry services and tour/ticket assistance. Additionally, you'll find WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 4.5-star Varsity Lakes property include Pacific Fair Shopping Centre and The Star Gold Coast.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$169* Per night/room 26 Oct. - 27 Oct.

Luxury 2 Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Chancellor Lakeside ratings based on 103 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chancellor Lakeside

Everyone (44) Couples (30) Students (1) Family (25)
5 out of 5
It was in a great location, it was clean, and great for the kids, everything w needed.

Posted by on 25 Sep. 2019

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2 out of 5
Checkin was at normal time 2pm got there had to ring after hours office was shut understandable it was a Saturday. Rang after hours and was told management will arrive in 5 minutes. No show. Me along with 2 other guest wanting to checkin waited 30/35 minutes for management to arrive on property. After waiting that long the keys for room were in safe at front door but wasn’t told a pin code when we rang after hours. Not happy as we were late to our event.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Chancellor Lakeside Management Team

Dear Guest, Thank you for your feedback. Please be advised that the after hours service is a third party company and not a part of our Chancellor Lakeside team. That being said, we do sincerely apologize about the slow check in procedure and we will be speaking directly to the after hours service to ensure this never happens again. We do hope you will consider staying with us again in the future.

4 out of 5

Posted by on 12 Jul. 2019

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5 out of 5
Was quite and 10 minutes walk to Bond University which was great

Posted by on 12 May 2019

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4 out of 5

Posted by on 9 May 2019

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4 out of 5
Proximity to theme parks; good rates Spacious accommodation

Posted by on 27 Apr. 2019

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2 out of 5
no tea towel, no cloth for wiping anything, broken towel rowel in bathroom, webbing in lounge gone, and badly sagging, little things that could be fixed and make it a better stay.

Posted by on 7 Apr. 2019

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5 out of 5
Clean and comfortable with netflix, central to shops

Posted by on 4 Mar. 2019

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4 out of 5
I was happy with the property's cleanliness in general. Quality of one mattress was fine but the other was not. Aircon was only in the living room and not in the bedroom. Also although I had mentioned in my online booking that I will be arriving after hours, there was no communication from the hotel staff to inform me in advance as to how I should manage my check in or checkout after hours.

Posted by on 3 Mar. 2019

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4 out of 5
Friendly staff, clean apartment, but, uncomfortable bed

Posted by on 2 Mar. 2019

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Property Features

Chancellor Lakeside offers its guests an outdoor pool and a fitness centre. WiFi is available in public spaces for a fee. The luxury Chancellor Lakeside also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4.5-star Varsity Lakes apartment is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (22.1 km / 13.7 mi)
  • Train station: Varsity Lakes Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Chancellor Lakeside offers 18 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Beds feature pillowtop mattresses. Accommodation at this 4.5-star apartment has kitchens with fridges and microwaves. Bathrooms include a combined bath/shower unit. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5 PM.
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 14.95 per week (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chancellor Lakeside
  • Chancellor Lakeside Apartment
  • Chancellor Lakeside Apartment Varsity Lakes
  • Chancellor Lakeside Varsity Lakes
  • Lakeside Chancellor
  • Chancellor Lakeside Apartments Varsity Lakes
  • Chancellor Lakeside Apartment
  • Chancellor Lakeside Varsity Lakes
  • Chancellor Lakeside Apartment Varsity Lakes

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.