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4.2 out of 5

"The size of the units was awesome. I had a very comfortable and enjoyable stay. Thank you! " More

By a verified traveller on Fri 21 Aug 2020

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Hotel Description

A luxury stay in Gold Coast awaits you at Chancellor Lakeside. You'll be 4.1 km (2.5 mi) from Robina Town Centre and 4.5 km (2.8 mi) from Burleigh Beach. Highlights at this property include an outdoor swimming pool, free self parking, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, a ceiling fan, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. A pillowtop bed, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

This business-friendly apartment building offers a fitness center, dry cleaning/laundry services, and tour/ticket assistance. Other amenities include WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 4.5-star Varsity Lakes property include The Star Gold Coast and Gold Coast Convention and Exhibition Centre.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$144* Per night/room 29 Sep. - 30 Sep.

Luxury 2 Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Chancellor Lakeside ratings based on 106 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chancellor Lakeside

Everyone (45) Couples (30) Students (1) Family (26)
4 out of 5

Posted by on 8 Sep. 2020

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5 out of 5
The size of the units was awesome. I had a very comfortable and enjoyable stay. Thank you!

Posted by , from Hervey Bay on 21 Aug. 2020

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4 out of 5
Very quiet and spacey, beautiful lake view and close to town

Posted by on 1 Jan. 2020

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5 out of 5
It was in a great location, it was clean, and great for the kids, everything w needed.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

9 Nov. 2019 by Chancellor Lakeside Management Team

Dear Guest, Thank you for your feedback. We are so glad that you enjoyed your stay and hope to welcome you back to Chancellor Lakeside in the future!

2 out of 5
Checkin was at normal time 2pm got there had to ring after hours office was shut understandable it was a Saturday. Rang after hours and was told management will arrive in 5 minutes. No show. Me along with 2 other guest wanting to checkin waited 30/35 minutes for management to arrive on property. After waiting that long the keys for room were in safe at front door but wasn’t told a pin code when we rang after hours. Not happy as we were late to our event.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Chancellor Lakeside Management Team

Dear Guest, Thank you for your feedback. Please be advised that the after hours service is a third party company and not a part of our Chancellor Lakeside team. That being said, we do sincerely apologize about the slow check in procedure and we will be speaking directly to the after hours service to ensure this never happens again. We do hope you will consider staying with us again in the future.

4 out of 5

Posted by on 12 Jul. 2019

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5 out of 5
Was quite and 10 minutes walk to Bond University which was great

Posted by on 12 May 2019

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4 out of 5

Posted by on 9 May 2019

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4 out of 5
Proximity to theme parks; good rates Spacious accommodation

Posted by on 27 Apr. 2019

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2 out of 5
no tea towel, no cloth for wiping anything, broken towel rowel in bathroom, webbing in lounge gone, and badly sagging, little things that could be fixed and make it a better stay.

Posted by on 7 Apr. 2019

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Property Features

Chancellor Lakeside offers its guests an outdoor pool and a fitness center. Public spaces have WiFi for a fee. The luxury Chancellor Lakeside also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4.5-star Gold Coast apartment is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (19.3 km / 12 mi)
  • Train station: Varsity Lakes Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Chancellor Lakeside offers 18 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. Accommodations at this 4.5-star apartment have kitchens with refrigerators and microwaves. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 14.95 per week (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chancellor Lakeside
  • Chancellor Lakeside Apartment
  • Chancellor Lakeside Apartment Varsity Lakes
  • Chancellor Lakeside Varsity Lakes
  • Lakeside Chancellor
  • Chancellor Lakeside Apartments Varsity Lakes
  • Chancellor Lakeside Apartment
  • Chancellor Lakeside Varsity Lakes
  • Chancellor Lakeside Apartment Varsity Lakes
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.