4.2 out of 5

"The unit met all of our basic needs. Could do with an update to the entertainment systems so we can watch movies.. also had an issue with the cleaning ... " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

A family-friendly stay in Elanora awaits you at Bay of Palms. You'll be 2.6 km (1.6 mi) from Currumbin Wildlife Sanctuary and 2.7 km (1.7 mi) from Currumbin Beach. Highlights at this property include an outdoor swimming pool, free self parking and in-room kitchenettes.

Each apartment features WiFi, a flat-screen TV and a coffee/tea maker. A kitchenette, a fridge and a ceiling fan are also available. Weekly housekeeping is available.

The apartment's own bar/lounge is a nice place to enjoy a drink. Enjoy the waterslide along with access to kayaking and rowing/canoeing. Additionally, you'll find WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 3.5-star Elanora property include Kirra Beach and Coolangatta Beach.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$151 per night

Deluxe Lakefront 2 bedroom

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Standard 1 bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Lakefront Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Lakefront Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bay of Palms ratings based on 156 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay of Palms

Everyone (113) Couples (18) Students (1) Family (26)
4 out of 5
Great area, right next to the pines shops, hot spa, clean pool, I loved my room it was spacious and clean with a view of the lake. Staff were very friendly and helpful, I will definitely be coming back!

Posted by on 17 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Reception

Thank you Tevi! We are very happy you enjoyed your stay and hope to see you again soon!

3 out of 5

Posted by on 10 Jun. 2019

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5 out of 5
Excellent location (near lagoon, shopping centre, beach and Currumbin Wildlife Sanctuary). Extremely clean and with a very good and well supplied kitchenette. We had a fantastic time.

Posted by on 29 May 2019

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4 out of 5
My partner and I were happy with the property and cleanliness BUT did find a crack pipe in the couch which we handed into reception. Perhaps start checking the couches.

Posted by on 6 May 2019

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3 out of 5

Posted by on 26 Apr. 2019

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4 out of 5
Staff were friendly,great location,clean rooms,a little dated but great price

Posted by on 24 Mar. 2019

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5 out of 5
We found the room clean and the bed comfy. This place is a real gem. Definitely will stay here again.

Posted by on 16 Mar. 2019

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4 out of 5

Posted by on 2 Mar. 2019

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3 out of 5
For a few days rest this resort is fine if you get the right unit the ones around the pool are just o.k for the price you get what you pay for seems to be mostly permanent rentals for a little extra book a canel front studio or bedroom unit but make sure you book an upstairs unit if you end up being on the ground floor you will hear the people above and a lot of noise comes from the connecting door of the unit next to yours as other reviews have said the units are clean and tidy .hope this review has helped

Posted by on 2 Mar. 2019

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4 out of 5
Cheap and pool and spa were great. Pines shopping center close.

Posted by on 28 Jan. 2019

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Property Features

Bay of Palms offers its guests a waterslide and an outdoor pool. A computer station is on site and WiFi is available in public spaces for a fee. You can enjoy a drink at the bar/lounge. Tour or ticket assistance, a BBQ, and an arcade/games room are also featured at the family-friendly Bay of Palms. Free self parking is available. This 3.5-star Elanora apartment is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Waterslide
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (7.8 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Bay of Palms offers 44 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star apartment has kitchenettes with fridges and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

  • Bathrooms are partially open
  • In-room kitchenette
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time ends at 5 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5 PM.
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Palms Apartment Elanora
  • Bay Palms Apartment
  • Bay Palms Elanora
  • Bay Palms

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.