4.3 out of 5

"Room was cold reverse cycle did not heat room. Lots of breeze thought glass door/windows. Needed to put chairs against blinds to stop banging I ... " More

By a verified traveller on Wed 11 Jul 2018

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Hotel Description

At Quest Frankston on the Bay, you'll be 0.5 km (0.3 mi) from Frankston Arts Centre and 13.2 km (8.2 mi) from Mornington Park. Highlights at this aparthotel include a conference centre, and in-room kitchens and LCD TVs.

Each apartment features an iPod dock, WiFi and wired Internet. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include designer toiletries and premium bedding. Cable TV, a coffee/tea maker and a safe are also available. Limited housekeeping is available.

This business-friendly aparthotel offers a fitness centre, a free food/drink shopping service and a 24-hour front desk. Added amenities include WiFi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4-star Frankston aparthotel include Barmah Park Wines and Moonlit Sanctuary Wildlife Conservation Park.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$163* Per night/room 23 Aug. - 24 Aug.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Frankston on the Bay ratings based on 291 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Frankston on the Bay

Everyone (173) Couples (86) Business (1) Family (27)
4 out of 5

Posted by on 4 Aug. 2019

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4 out of 5
Easy and convenient and plenty of room. Love the secure parking.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by QFOTB

Dear Traveler, Thank you for your wonderful feedback, it is greatly appreciated and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Melissa Dunmall Front Office Team Leader

4 out of 5

Posted by on 5 Jul. 2019

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5 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by QFOTB

Dear Anonymous, Thank you for your wonderful feedback, it is greatly appreciated and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Melissa Dunmall Front Office Team Leader

5 out of 5
It's location is great and the services each room provide fit my requirements perfectly

Posted by on 13 May 2019

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Comment from Hotel Management

19 May 2019 by QFOTB

Dear Traveler, Thank you for your wonderful feedback, it is greatly appreciated and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Carly Wood Reception

5 out of 5
Slept in many hotels and this bed was probably one of the comfiest I've ever slept in by far, and the facilities were great. Beach was a 2-3min walk away. The only issue I could think of was the bathroom sink took a while to drain completely, which is an extremely minor issue. I would definitely stay there again when in the area next.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

3 May 2019 by QFOTB

Dear Traveler, I would like to thank you for taking the time to review your recent stay with us at Quest Frankston on the Bay. I am pleased to hear that majority of your stay was perfect. Your feedback about the sink will be investigated and rectified to adhere to the high standards we strive for at Quest Frankston on the Bay. Please feel free to contact me should you have any further feedback or queries. Kind Regards, Melissa Dunmall Front Office Team Leader

5 out of 5
The rooms are not just enjoyable to stay in, they are the closest to homely that is available in Frankston.

Posted by on 23 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by QFOTB

Dear Traveler, Thank you for your wonderful feedback, It's nice to hear that it feels like home when you stay with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Melissa Dunmall Front Office Team Leader

4 out of 5
It is in a good location. You can walk to many shops, cafes, restaurants, pubs, etc

Posted by on 7 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by QFOTB

Dear Traveler, Thank you for your wonderful feedback, it is greatly appreciated and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Melissa Dunmall Front Office Team Leader

4 out of 5
Motel was very nice with good facilities. Close to plaza for shopping. Reserved a parking spot and wasnt able to park in secure parking one night due to a few people piggy backing into the carpark. That left us parking on the street, but was refunded the amount for the night.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by QFOTB

Dear Traveler, Thank you for your wonderful feedback, it is greatly appreciated and we are delighted that you enjoyed your recent stay with us. I would like to apologise once again for the inconvenience not being able to use our car park caused for you while you stayed with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Melissa Dunmall Front Office Team Leader

5 out of 5
A great sized room containing everything you need for a great weekend away

Posted by on 17 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by QFOTB

Dear Anonymous, Thank you for your wonderful feedback, it is greatly appreciated and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Frankston on the Bay again in the near future! Kind Regards, Melissa Dunmall Front Office Team Leader

About the Quest Frankston on the Bay

Location 435 Nepean Highway, Frankston, VIC 3199

Property Features

As a guest of Quest Frankston on the Bay, you'll find a fitness centre, a terrace, and tour or ticket assistance. There are 3 meeting rooms available. WiFi is available in public spaces for a fee. A round-trip airport shuttle (available at scheduled times) is available for a fee. The business-friendly Quest Frankston on the Bay also features a BBQ, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 82 guestrooms or units
  • 4 levels
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Terrace
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family property
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (69 km / 42.9 mi)
  • Train station: Melbourne Leawarra Station (2.8 km / 1.7 mi)
  • Metro station: Frankston Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Frankston on the Bay offers 82 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and a hairdryer. This Frankston aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • iPod dock
  • LCD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekdays only)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to 7:30 PM. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled times from 4:30 AM to 7:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Free WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 17.5 for adults and AUD 17.5 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per day (rates may vary)
  • Airport shuttle fee: AUD 38 per person (one-way)
  • Airport shuttle fee per child: AUD 0 (one-way), (up to 16 years old)
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Aparthotel Frankston Bay
  • Quest Frankston Bay
  • Quest Frankston Bay Aparthotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.