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3.8 out of 5

"The hotel has been beautifully renovated in a super modern black and white marble. Really was surprising how nicely it’s been done and exceeded expect ... " More

By a verified traveller on Wed 09 Sep 2020

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Hotel Description

Wains Hotel Dunedin puts you in the center of Dunedin, 0.6 km (0.3 mi) from The Octagon and 2.1 km (1.3 mi) from University of Otago. Highlights at this hotel include free continental breakfast, a restaurant, and a bar/lounge.

You can enjoy free WiFi, Smart TVs, and coffee/tea makers, featured in all 48 rooms. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers, and designer toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Relish Restaurant and Bar, is open for breakfast and dinner. 1938 square feet (180 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking.

Within a 20-minute drive of this 3.5-star Dunedin City Centre hotel, attractions include Forsyth Barr Stadium and Brighton Beach.

Classic Queen Room - Newly Renovated

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$131* Per night/room 17 Oct. - 18 Oct.

Mason Suite - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wains Suite - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic King Room - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wains Hotel Dunedin ratings based on 242 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wains Hotel Dunedin

Everyone (171) Couples (44) Business (3) Family (22)
4 out of 5
The hotel has been beautifully renovated in a super modern black and white marble. Really was surprising how nicely it’s been done and exceeded expectations in that regard. Staff are amazing and really helpful and friendly. We had a few slight issues with the tv not working in the first room but they quickly moved us. The coffee maker was a bit touch and go too but maybe because it’s new. Gorgeous big tv though. I found the bed too soft but my partner loved it. Guess it’s personal preference. Very clean with no issues there. Would definitely stay there again. Great value for what you get.

Posted by , from New Zealand on 9 Sep. 2020

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Comment from Hotel Management

9 Sep. 2020 by Gurjeevan Sarna

Dear John, Thank you for taking your time to provide us with your valuable feedback about your stay with us. We appreciate your kind words and we are extremely pleased to know that you had a fantastic stay, please accept my sincere apologies for the television issue, we have now fixed it, and we hope to welcome you back for more memorable experiences. Warm regards, Gurjeevan Sarna

4 out of 5
Lovely friendly staff, beautiful room. Good location.

Posted by , from Wellington on 10 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by Annie Phan

Dear Sheryl, Thank you for taking your time to give feedback to Wains Hotel Dunedin. We are glad that you was enjoy and happy with our services. We look forward to welcome you back in future. Kind regards.

5 out of 5
The most comfy bed I've EVER slept on. Gorgeous refurbishment, loved it.

Posted by , from Wanaka, New Zealand on 15 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by Annie Phan/Duty Manager

Hi Tiff, Thank you for your feedback. That was our pleasure to have you stay with Wains Hotel Dunedin. We look forward to welcome you back on next stays. Kind regards

5 out of 5
great spot, nicely done up, looking good..i will be back.

Posted by on 18 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by g

Dear valued guest, Thank you for such lovely feedback and we really appreciate your time with this. We are glad that you have enjoyed your stay with us. We are looking forward to seeing you again soon. Warm Regards Gurjeevan Sarna / Duty Manager

5 out of 5
From the time we walked in we are greeted at the doir and recrption. Taken up to our room. Showed around. Was fantastic. Very close to town easy oarking

Posted by on 2 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by G

Dear valued guest, Thank you for such lovely feedback and we really appreciate your time with this. We are glad that you have enjoyed your stay with us. We are looking forward to seeing you again soon. Warm Regards Gurjeevan Sarna / Duty Manager

4 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by G

Dear valued guest, Thank you for such lovely feedback and we really appreciate your time with this. We are glad that you have enjoyed your stay with us. We are looking forward to seeing you again soon. Warm Regards Gurjeevan Sarna / Duty Manager

5 out of 5
fabulous staff. hotel will be amazing when renovation is finished

Posted by on 26 Jan. 2020

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Comment from Hotel Management

7 Mar. 2020 by G

Dear valued guest, Thank you for such lovely feedback and we really appreciate your time with this. We are glad that you have enjoyed your stay with us. We are looking forward to seeing you again soon. Warm Regards Gurjeevan Sarna / Duty Manager

2 out of 5
liked the entrance and old lift. building undergoing renovations and covered in plastic which is understandable. but very noisy room very dated with mouldy shower area worn carpet and very sloping floor on the 5th floor. very very noisy room next to the old lift. even noisier air conditioner in the bathroom

Posted by on 15 Jan. 2020

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Comment from Hotel Management

7 Mar. 2020 by G

Dear valued guest, Thank you for your feedback and we appreciate your time with this. Apologies - It was disappointing to read your stay with us didn’t meet your expectations We take great pride in offering a fantastic accommodation service in Dunedin. We have addressed all the issues that you have mentioned in your feedback. Thank You Kind Regards Gurjeevan Singh / Duty Manager

2 out of 5
Old and dated. Bed was comfortable and breakfast was nice

Posted by on 8 Jan. 2020

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Comment from Hotel Management

7 Mar. 2020 by G

Dear valued guest, Thank you for your feedback and we appreciate your time with this. Apologies - It was disappointing to read your stay with us didn’t meet your expectations We take great pride in offering a fantastic accommodation service in Dunedin. We have addressed all the issues that you have mentioned in your feedback. Thank You Kind Regards Gurjeevan Singh / Duty Manager

4 out of 5
The staff are amazing. We had a three night booking and had to cancel the middle night. It was booked through a third party and the hotel sorted everything for us, they are sensational. The breakfast is so yummy and again the staff are excellent, considering we had only been there one night before they remembered my coffee just how i like it. The only downside was the parking and renovations but there was no noise while we we there and you don't really notice.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

7 Mar. 2020 by G

Dear valued guest, Thank you for such lovely feedback and we really appreciate your time with this. We are glad that you have enjoyed your stay with us. We are looking forward to seeing you again soon. Warm Regards Gurjeevan Sarna / Duty Manager

About the Wains Hotel Dunedin

Location 310 Princes St, Dunedin, 9016

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. The business-friendly Wains Hotel Dunedin also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Dunedin hotel is smoke free.

  • 48 guestrooms or units
  • 7 levels
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 1862
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Dunedin Railway Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Wains Hotel Dunedin offers 48 accommodations with minibars and safes. Smart televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Dunedin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining
  • Smart television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

Relish Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 20 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 10
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 15 per night
  • Late check-out fee: NZD 60.00 (subject to availability)
  • Rollaway bed fee: NZD 20 per night
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dunedin Park Regis
  • Park Regis Dunedin
  • Park Regis Dunedin Hotel
  • Wains Hotel Dunedin
  • Wains Hotel
  • Wains Dunedin
  • Wains Hotel Dunedin Hotel
  • Wains Hotel Dunedin Dunedin
  • Wains Hotel Dunedin Hotel Dunedin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This Hotel property is rated 3 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.