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Suites Malecon Cancun

3.5 star property

Photo gallery for Suites Malecon Cancun

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view
Terrace/patio
Dining room
Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪2 min walk‬
  • Place, Amerimed Hospital
    ‪6 min walk‬
  • Place, Dubai Palace Casino
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

8.4 out of 10
Very good
(33 reviews)
  • Sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

8.0 out of 10
Very good
(29 reviews)
  • Sea view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Standard Room, 1 King Bed, Non Smoking, Sea View | View from room

Standard Room, 1 King Bed, Non Smoking, Sea View

8.4 out of 10
Very good
(48 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

7.4 out of 10
Good
(13 reviews)
  • Ocean view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

8.2 out of 10
Very good
(42 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

You'll be connected to a shopping centre at Suites Malecon Cancun, and within just a 10-minute stroll of Plaza Las Americas and Amerimed Hospital. Highlights at this hotel include an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a business centre and a 24-hour front desk. There's also the convenience of limited parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Cancun hotel include Dubai Palace Casino and Galenia Hospital.

What's nearby

  • Plaza Las Americas - 2 min walk - 0.2 km
  • Cancun Bullfight ring - 3 min walk - 0.3 km
  • Amerimed Hospital - 6 min walk - 0.6 km
  • Royal Yak Casino and Sports Book - 11 min walk - 1.0 km
  • Dubai Palace Casino - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪La Taberna De Los Amigos - ‬2 min walk
  • ‪Olive Garden - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Suites Malecon Cancun

Suites Malecon Cancun offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Suites Malecon Cancun also features a terrace, a garden, and a television in common area. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 18 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Suites Malecon Cancun offers 64 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (91 centimetre high)
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Malecon Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Suites Malecon Cancun?

Suites Malecon Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Suites Malecon Cancun?

Yep, Suites Malecon Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to Suites Malecon Cancun?

The closest beach to Suites Malecon Cancun is Delfines Beach (10.5 km).

Does Suites Malecon Cancun have a pool?

Suites Malecon Cancun has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 11:00 PM.

Is there a free airport shuttle available at Suites Malecon Cancun?

No, Suites Malecon Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Suites Malecon Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Suites Malecon Cancun?

No, pets and service animals are not allowed.

Suites Malecon Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 534 out of 1040 reviews
Rating 8 - Good. 216 out of 1040 reviews
Rating 6 - Okay. 131 out of 1040 reviews
Rating 4 - Poor. 61 out of 1040 reviews
Rating 2 - Terrible. 98 out of 1040 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Hassen, Largo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
To begin with, the room was not properly cleaned, and the air conditioning emitted an extremely unpleasant musty smell. They never provided us with clean towels or extra toilet paper, even though they saw that we had children and that we were staying there for a couple of nights. The worst part was the mistreatment by the staff. We identified Lazaro, one of the security guards who yelled us and insulted us with false accusations. I will never return to this hotel, nor will I recommend it to anyone.
Stayed 2 nights in Nov 2025

8/10 Good

Charnissa Lavette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
However, the hotel was extremely frugal with towels and toiletries. We had to call multiple times just to receive additional or basic supplies. It’s common sense that if there are two adults in the room, there should be two full sets of towels. Each time I called the front desk, I was questioned about why I needed extra, which was frustrating and unnecessary. The only time the room was fully stocked and thoroughly cleaned was after I left a tip. While I understand tipping for exceptional service, I should not have to tip daily just to receive basic housekeeping and adequate supplies. The room was already paid for, and standard service should not be conditional.
Stayed 4 nights in Dec 2025

10/10 Excellent

Darryl, Regina

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as usual. Shoutout to Daniel, always very welcoming, friendly, and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the value. Awesome apartments
Stayed 4 nights in Dec 2025

10/10 Excellent

Dennise, Moseley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was simple and clean. Very friendly, helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yunier

Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was top of the line
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Nov 2025

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were difficult, toilets malfunction, cash deposit required, one working elevator for 20 dtory hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Terry, grenfell

Liked: Cleanliness, amenities
The cleaning staff was exceptional , joanna was the most pleasant person. The greeting guy daniel fantastic every visit. The only thing I would suggest is to upgrade the furniture in the suits , worn outand uncomfortable. Cutlery was not acceptable. I would stay again no questions asked! The staff was very welcoming and professional.
Stayed 19 nights in Nov 2025

4/10 Poor

Nafatouma

Disliked: Property conditions & facilities
rats scratching all night awful
Stayed 2 nights in Nov 2025

6/10 Okay

Breyanna

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m leaving a 3-star rating — I would have given 2 stars, but I was able to take care of the issues on my own. The hotel itself was okay, but the main concern was the cleanliness of the room. The room we were given was not cleaned properly at all. The bathroom was filthy, there was urine around the toilet, the shower door was covered in hard water stains, and there was hair in the sink and on the bed. The dressers were not wiped down, and you could still see stains from previous guests’ food and drinks. If you’re just looking for a budget-friendly place to stay and don’t mind purchasing cleaning supplies to clean the room yourself, then this place may work for you. However, overall, I was not satisfied with my stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
It's showing its age. computers were't working. elevators out of service. very convenient location. infinity pool is not flowing. Pizza oven was full of trash. Unusable. Sofa has seen better days.
Stayed 7 nights in Nov 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Perfect hub to explore from.
Stayed 3 nights in Nov 2025

2/10 Terrible

Claudia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Just overall disgusting lobby stinks like paint or worse just of strong chemical staff is rude, furniture old, pool dirty widonw coverings broke
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Oct 2025

10/10 Excellent

Heather, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Oct 2025

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
We had to request a new room as the room they assigned us was moldy. When we tried to upgrade the room, however, they refused to help us, charging a fee much larger than the difference in price.
Stayed 12 nights in Oct 2025

10/10 Excellent

Eliza

Liked: Cleanliness, amenities, property conditions & facilities
As a solo traveler! This place the staff and surrounding areas was amazing experience!
Stayed 4 nights in Oct 2025

2/10 Terrible

Hengwei

Disliked: Property conditions & facilities
It’s not easy finding locations! Front desk ask to a cash deposit. Nosy downtown
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was very clean on arrival and the housekeeping was awesome. The man at the front desk was rude and very condescending he is the reason for the poor review. We will stay at another property close by on our next visit to Cancun because of this one person. He ruined the entire 3 night stay. Perhaps the hotel should consider some training in professionalism for him. Definitely will not stay here again. Cannot recommend the property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis Angel Diaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and friendly people around the area. I just wish the property had more washers and dryers
Stayed 11 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025

2/10 Terrible

ROBERTO

Stayed 3 nights in Aug 2025