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Iberostar Selection Cancún - All Inclusive

Where to?

Dates

May 2026

June 2026

Free minibar, in-room safe, desk, laptop workspace

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa pool
Breakfast included
All-inclusive

includes taxes & fees

17 May - 18 May

Explore the area

Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

Place, Kukulcan Plaza Shopping Mall
‪1 min walk‬
Place, Hotel Zone Beaches
‪5 min walk‬
Place, Marlin Beach
‪5 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪35 min drive‬

Room options

Premium Room, Ocean View

Good

Ocean view
37 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

Very good

Partial ocean view
37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Ocean view
58 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Good

Ocean view
58 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Good

Ocean view
37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Poolside

Good

Garden view
58 sq m
1 bedroom
Sleeps 4
1 King Bed

Villa, Poolside

Exceptional

Garden view
58 sq m
1 bedroom
Sleeps 1
1 King Bed

Premium Room, Balcony, Ocean View

Ocean view
37 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Ocean view
59 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Ocean view
58 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Exceptional

Partial ocean view
37 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Ocean view
37 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Single Room Premium with Sea View

Sea view
37 sq m
Sleeps 1

Double Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Double Room Premium with Sea View

Sea view
37 sq m
Sleeps 1

Double Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Double Room Premium with Partial Sea View

Partial sea view
37 sq m
Sleeps 1

Double Room Premium with Partial Sea View

Partial sea view
37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 1

Villa with View

58 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 1

Villa with View

58 sq m
Sleeps 4

Villa with Sea View

Sea view
58 sq m
Sleeps 1

Villa with Sea View

Sea view
58 sq m
Sleeps 4

Quadruple Room Premium

37 sq m
Sleeps 4

Single Room Premium

37 sq m
Sleeps 1

Double Room Premium

37 sq m
Sleeps 4

Suite, Oceanfront

Ocean view
89 sq m
1 bedroom
Sleeps 1
1 King Bed

Suite, Oceanfront

Excellent

Sea view
89 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Sea view
137 sq m
1 bedroom
Sleeps 1
1 King Bed

Suite, Ocean View (Master)

Very good

Sea view
137 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Room (Promo)

Garden view
37 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Garden view
37 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room

Exceptional

37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room

37 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Suite with Sea View

Sea view
89 sq m
Sleeps 4

Suite with Sea View

Sea view
Sleeps 1

Suite with Sea View

Sea view
Sleeps 4

Suite Master with Sea View

Sea view
Sleeps 3

Suite Master with Sea View

Sea view
Sleeps 1

Quadruple Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Quadruple Room Premium with Partial Sea View

Partial sea view
37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 4

Quadruple Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 4

Villa

58 sq m
Sleeps 4

About the area

Cancun

A luxury stay in Cancun awaits you at Iberostar Selection Cancún - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Hotel Zone Beaches and La Isla Shopping Mall. Highlights at this all-inclusive property include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The restaurant, Al Mar Restaurant, serves Mediterranean cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and golf course. 108996 square feet (10126 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera property include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
Hotel Zone Beaches - 5 min walk - 0.4 km
Marlin Beach - 5 min walk - 0.4 km
La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

‪La Veranda - ‬7 min walk
‪El Fish Fritanga - ‬5 min walk
‪Club Bistro - ‬6 min walk
‪Ilios Restaurant - ‬8 min walk
‪Hacienda Sisal - ‬4 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Iberostar Selection Cancún - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun property is smoke free.

1 building

426 guestrooms or units

9 levels

5 dining venues

5 bars or lounges

Conference rooms

108996 sq ft of conference space

10126 sq. m of conference space

Built in 1992

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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includes taxes & fees

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Pool
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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 8:00 AM to 11:00 AM
5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Al Mar Restaurant
American Bistro
El Laguito
La Horma
Naga Hibachi

Things to do

18-hole golf course
2 hot tubs
9 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf
Golf clubhouse
Golf clubs/equipment
Gym
Optional golf privileges
Outdoor tennis court
Playground
Pro golf shop
Sauna
Shopping
Steam room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

108,996 square feet of conference space
24-hour business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 1992
Eco-friendly cleaning products used
Lifeguards
Living plant wall
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 700 per person (one-way)
Airport shuttle fee per child: MXN 700 (one-way)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Property Registration Number RHO910920KG

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

Iberostar Selection Cancun All Inclusive All-inclusive property

Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

All-inclusive property Iberostar Selection Cancun All Inclusive

Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Selection Cancún - All Inclusive?

As of 9 May 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Cancún - All Inclusive on 17 May 2026 start from AU$500, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive is a short 6-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Iberostar Selection Cancún - All Inclusive?

Yep, there is an onsite spa at Iberostar Selection Cancún - All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Yep, and guests love it! Iberostar Selection Cancún - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive features a private beach, 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Selection Cancún - All Inclusive is a hit with families.

Does Iberostar Selection Cancún - All Inclusive serve breakfast?

Yeah, free buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Iberostar Selection Cancún - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Iberostar Selection Cancún - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Cancún - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Cancún - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has an 18-hole golf course. Golf clubs, a clubhouse and a golf pro shop are available.

Iberostar Selection Cancún - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

10/10 Excellent

Andrea

Travelled with family, Travelled with partner

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Nice clean villa with a beautiful view. Staff was friendly and helpful. Love the small touch of flowers being left in our room after housekeeping was done. Highly recommended and would definitely stay again.

Stayed 4 nights in Nov 2025

4/10 Poor

Andy

Travelled with family

7 Feb 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Only 5 small restaurants and restaurants alternately open and close base on the days of the week. You have to be at 5:30 on waiting in line at the restaurants for dinner otherwise they will not allow guests to be served once restaurants are full. Only one choice if the buffet. Rooms are out of date so old tiles look like the motel grade. Don’t go here.

Stayed 4 nights in Oct 2025

10/10 Excellent

Jaswinder

Travelled with family, Travelled with family and small children, Travelled with group

6 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean spacious rooms, food was amazing. Friendly staff Pools were very nice and accommodates all ages

Stayed 6 nights in Jan 2026

8/10 Good

Daphne

Travelled with family

3 Feb 2026

Liked: Cleanliness, staff & service, amenities

Clean hotel Great food, especially the restaurants Day time entertainment was great Nighttime entertainment was lacking. Great staff.

Stayed 6 nights in Jan 2026

4/10 Poor

Shingara

Travelled with family and small children

3 Feb 2026

Liked: Property conditions & facilities

The staff were helpful and polite. Room was fine. Double beds are too small. Most hotels have queen size beds. Pool water was so cold especially kids pool. Since weather was not sunny, pool water temperatures were frigid. Very disappointment. Biggest problem was 4 people from our group of 9 got food poisoning, stomach upset, nausea, vomiting and diarrhea. After eating mostly at buffet because It was so difficult to get a table at the other restaurants for dinner. Not enough capacity to accomodate guests at other restaurants so we were forced to eat at the buffet all 3 meals. Food poisoning should not happen at 4 star hotel. Only good thing was the fitness instructor Louis that did the aquafit class every morning. His enthusiasm and energy made his class fun. Not coming back to this place again.

Stayed 6 nights in Jan 2026

8/10 Good

Carmen, Whittier

Travelled with family

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean. Staff was pretty friendly but not very accommodating to simple requests. I have stayed at nicer and less nice hotels and they have all tried to accommodate requests. Buffet: I requested honey for my mother's tea as she was feeling ill and was told they did not have access to honey at dinner time. I requested a fresh made huevos rancheros plate and was told they were on the warmer. The temperature of the food was not hot. I think this contributed greatly to the substandard rating for food quality. The buffet hosts were not excited about setting our table for our group of 15 daily. They would ask us to sit at two different tables, Often times we would just go in two groups and use one table. The servers however, were really nice. Reservations: We were offered a reservation at the steakhouse for 15 at 7:00 p.m. and when part of my party arrived they informed us that the reservation had in fact been made for 5:30 p.m. that day. When we spoke to the gentleman that made the reservation he noticed the error but was unable to grant another reservation to the restaurant as a courtesy. He offered an alternate restaurant but the specific times he offered did not work for our prior commitments. The room was clean and put together daily but the AC could not be adjusted. My room was at 20C and when I called to request a temp change they said they couldn't unlock. We had 6 other rooms and they were all able to adjust it. With minor changes this could be a great hotel.

Stayed 5 nights in Jan 2026

4/10 Poor

Maria

1 Feb 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Manjeet

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was great and beach front access was excellent. Food choices were limited due to no availability on the onsite restaurant due to first come first serve policy for all but one restaurant. They do try to upsell you the vacation packages to pay them exorbitant prices in four years to enjoy for 20+ years. You can avoid that as staff is really friendly.

Stayed 5 nights in Dec 2025

10/10 Excellent

Christian Joseph Jay

1 Feb 2026

Stayed 7 nights in Jan 2026

8/10 Good

Lekeisha

Travelled with partner

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Overall clean property and friendly staff. Only down fall is the water in shower and hot tub never got hot. Restaurant’s are nice but I don’t like that you can’t make reservations for all of the restaurants only the hibachi. The resort is big and folks from coral side come to selection side to eat making it even harder to get a spot to eat at the restaurant if your not first 10 people in line.

Stayed 3 nights in Dec 2025

2/10 Terrible

Jean

Travelled with family

31 Jan 2026

Liked: Cleanliness, staff & service, amenities

The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.

Stayed 7 nights in Jan 2026

10/10 Excellent

May

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

It was great and welcoming

Stayed 3 nights in Jan 2026

10/10 Excellent

Kristina, Oneida

Travelled with partner

28 Jan 2026

Liked: Cleanliness, property conditions & facilities

The rooms were cleaned daily. The staff was all very accommodating, friendly and helpful. We were thrilled with our whole entire experience from arriving to leaving. The restaurants were all very organized and the food was all great. The pool fun was great and the beach was clean and relaxing! coming from a real couple- we can’t reccomend this place enough!!

Stayed 7 nights in Jan 2026

4/10 Poor

flavia

25 Jan 2026

Stayed 5 nights in Jan 2026

8/10 Good

Pawel

24 Jan 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Nigorakhon

22 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent service

Stayed 5 nights in Dec 2025

10/10 Excellent

Gerardo

19 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

All of the staff were very nice, welcoming, and helpful.

Stayed 7 nights in Jan 2026

8/10 Good

Sharon

Travelled with family

17 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This was an overall nice property with nice location, beautiful beach and pools. The food truck and tacos by the pool were hits for our midday lunch/snack. The buffet always had something we could enjoy. Disappointed in their process for getting into their restaurants and that their room service ends promptly at 11 pm. Their drinks also never tasted like quality alcohol. For those reasons we’d likely look to stay at a different resort next time.

Stayed 6 nights in Dec 2025

6/10 Okay

Amy Hope

Travelled with family

16 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The food

Stayed 7 nights in Jan 2026

10/10 Excellent

Ayberk

Travelled with family and small children, Travelled with group

16 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Food was good, clean, great entertainment.. Swimup bars great service.. Kids activities were awesome. Great customer service..

Stayed 7 nights in Jan 2026

6/10 Okay

Jesse

Travelled with family and small children

16 Jan 2026

Liked: Cleanliness

Room, amenities, the booking of restaurants

Stayed 6 nights in Jan 2026

2/10 Terrible

christina

14 Jan 2026

The room was outdated, the service is nonexistent at the pool, no food service at the pool at all, the food is horrible (my friend got sick immediately after

Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel Elaine, Hillsboro

Travelled with family

14 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed sitting by the pool. Not a swimmer, but refreshing to just get in the pool. The staff was all very helpful and our room was maintained well while we were there.

Stayed 7 nights in Jan 2026

10/10 Excellent

John

Travelled with partner

13 Jan 2026

Clean, amenities and staff were great!

Stayed 5 nights in Jan 2026

8/10 Good

Donielle

13 Jan 2026

Stayed 3 nights in Dec 2025

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