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Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools

Where to?

Dates

June 2025

July 2025

9 outdoor pools, pool umbrellas, pool loungers

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Explore the area

Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

Marlin Beach
‪5 min walk‬
Cancun Interactive Aquarium
‪11 min walk‬
La Isla Shopping Mall
‪13 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

58 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

37 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

37 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony

Private pool

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

59 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Poolside

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

58 sq m
Sleeps 1
1 King Bed

Last room available

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Sleeps 1
1 King Bed OR 1 Double Bed

Premium Room, Ocean View

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

Highlights

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

137 sq m
Sea view
Sleeps 3
1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Highlights

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

137 sq m
Sea view
Sleeps 1
1 King Bed

Suite, Oceanfront

Highlights

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

89 sq m
Ocean view
Sleeps 1
1 King Bed

Suite, Oceanfront

Highlights

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

89 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

37 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Villa, Oceanfront

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

58 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Villa, Poolside

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Bathrobes

58 sq m
Sleeps 4
1 King Bed

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony

Private pool

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Eco-friendly toiletries

58 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Highlights

Balcony or patio

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

37 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Bathrobes

Private bathroom

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room Premium With Partial Sea View

Partial sea view
Sleeps 4
1 Double Bed and 1 King Bed

Villa With View

Sleeps 4
2 Double Beds

Suite With Sea View

Sea view
Sleeps 1
1 Double Bed

Quadruple Room Premium With Partial Sea View

Partial sea view
Sleeps 4
1 King Bed and 1 Double Bed

Single Room Premium With Sea View

Sea view
Sleeps 1
1 Double Bed

Suite With View

Sleeps 1
1 Double Bed

Villa With View

Sleeps 1
1 Double Bed

Villa With Sea View

Sea view
Sleeps 1
1 Double Bed

Double Room Premium With Partial Sea View

Partial sea view
Sleeps 1
1 Double Bed

Handicapped Room With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Quadruple Room Premium With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Bed

Suite With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Premium With Sea View

Sea view
Sleeps 4
1 Double Bed and 1 King Bed

Suite Master With Sea View

Sea view
Sleeps 1
1 Double Bed

Quadruple Room Premium With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Bed

Villa With View

Sleeps 4
2 Double Beds

Villa With View

Sleeps 4
1 King Bed and 1 Double Bed

Handicapped Room With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Double Room Premium With Sea View

Sea view
Sleeps 4
1 Double Bed and 1 King Bed

Villa With View

Sleeps 4
2 Double Beds

Suite Master With Sea View

Sea view
Sleeps 3
2 Double Beds

Villa With Sea View

Sea view
Sleeps 4
2 Double Beds

Suite With Sea View

Sea view
Sleeps 4
2 Double Beds

Villa With View

Sleeps 1
1 Double Bed

Suite With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Premium With Sea View

Sea view
Sleeps 1
1 Double Bed

Villa

Sleeps 4
2 Double Beds

Suite With View

Sleeps 4
2 Double Beds

About the area

Cancun

A luxury stay in Cancun awaits you at Iberostar Selection Cancún - All Inclusive. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this all-inclusive resort include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The buffet restaurant, El Maguey Restaurant, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and golf course. 108996 square feet (10126 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .This 4.5-property class Zona Hotelera resort is 5 km (3.1 mi) from Delfines Beach and 3.6 km (2.2 mi) from Iberostar Cancun Golf Course.

View more Resorts in Cancun

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
Marlin Beach - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 11 min walk - 1.0 km
La Isla Shopping Mall - 13 min walk - 1.1 km
Aquaworld - 2 min drive - 2.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

‪La Veranda - ‬6 min walk
‪El Fish Fritanga - ‬5 min walk
‪Ilios Restaurant - ‬8 min walk
‪mb Restaurant - ‬9 min walk
‪Taboo Cancun - ‬13 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools

Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun resort is smoke free.

1 building

426 guestrooms or units

9 levels

5 dining venues

5 bars or lounges

Conference rooms

108996 sq ft of conference space

10126 sq. m of conference space

Built in 1992

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Premium bedding, free minibar, in-room safe, blackout curtains

Pool
All-inclusive
Spa
Kids pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 8:00 AM to 11:00 AM
5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

American Bistro
El Laguito
El Maguey Restaurant
La Horma
Naga Hibachi

Things to do

18-hole golf course
2 hot tubs
9 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf
Golf clubhouse
Golf clubs/equipment
Gym
Optional golf privileges
Outdoor tennis court
Playground
Pro golf shop
Sauna
Shopping
Steam room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

108,996 square feet of conference space
24-hour business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 1992
Eco-friendly cleaning products used
Living plant wall
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

Iberostar Selection Cancun All Inclusive All-inclusive property

Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

All-inclusive property Iberostar Selection Cancun All Inclusive

Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive is a short 6-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Iberostar Selection Cancún - All Inclusive?

Yep, there is an onsite spa at Iberostar Selection Cancún - All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Yep, and guests love it! Iberostar Selection Cancún - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Selection Cancún - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive features a private beach, 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Selection Cancún - All Inclusive is a hit with families.

Does Iberostar Selection Cancún - All Inclusive serve breakfast?

Yeah, free buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Iberostar Selection Cancún - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Iberostar Selection Cancún - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Cancún - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Cancún - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has an 18-hole golf course. Golf clubs, a clubhouse and a golf pro shop are available.

Iberostar Selection Cancún - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Alycia

11 Mar 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Fabiola

Travelled with family

11 Mar 2025

Liked: Amenities

Everything was amazing !!

Stayed 4 nights in Mar 2025

10/10 Excellent

Eberhard Hagen Freihoff Genannt

Travelled with partner

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.

Stayed 7 nights in Feb 2025

6/10 Okay

Gjergji

Travelled with family

10 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Quiet, For most part this was a good stay. Most of personnel work hard and they are respectfull. I will not give a rour start resort thou. Rooms ware spacious but old and bathroom had no privacy. Cabinets were also aged. This resorts need a lift up to make it to four star and up. Food was ok in restaurants but the buffe let to desire and question your choice. Drinks , vary on what you get but still tasted like a resort drink.

Stayed 6 nights in Mar 2025

8/10 Good

Maria

3 Mar 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Feb 2025

10/10 Excellent

Nikan, Vancouver

Travelled with family, Travelled with partner

1 Mar 2025

Liked: Amenities

Bette than my expection

Stayed 4 nights in Feb 2025

10/10 Excellent

Prejoe

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

8/10 Good

David

Travelled with family

25 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.

Stayed 7 nights in Feb 2025

6/10 Okay

Marjorie

21 Feb 2025

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Jesse

Travelled with family

19 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice and capable staff. Very attentive even the chefs will come ask how everything is. Really enormous beautiful infinity pool looking out over the Caribbean waters. Hope to return!

Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Travelled with partner

19 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have a very nice vacation my wife and I. We stayed at one of their Villas. We had a few minor issues like the tv but the staff was there in 15 mins to fix them. Norma was really nice the manager and helped us out with dinner reservations and tge spa. We have been there 2 times and enjiyed it very much. Rick

Stayed 7 nights in Feb 2025

8/10 Good

Somdatta, Upper Saddle River

Travelled with family

19 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The first room was on satisfactory, we changed the room the next day to an ocean facing with a balcony. Why the bathroom door does not have a lock is beyond me. The beach is good. Even if you don't book a chair in the morning, you are likely to find one or two unless it is peak season. Compared to two other all-inclusive resorts I have stayed in the past, the front desk is actually helpful. Specifically Bernardo. Don't know about others. Food in the buffet is nice. The steakhouse was good with one caveat. The meat was cooked much less, so we went back the next day and asked for a well done steak. This was excellent and cooked to medium well. It is all inclusive, no crazy wait times and no reservation. We were able to walk in. Same with the Italian restaurant. No crazy wait times. The cocktails are underwhelming, Margaritas were disappointing everywhere. So I stuck to champagne. The coffee shop serves excellent coffee, but you have to specify what you want. Otherwise they get confused and serve something totally different. The beach is very nice and clean. The people are super friendly. The property is not humongous and does not exhaust you while walking around. You can get from the room to the beach without walking for 2 miles. The jewelry gift shop is a bit crazy, steer away from there for sure. The Expedia MTR shuttle is horrible. More than one hour wait. We took an uber back for $13 to airport

Stayed 3 nights in Feb 2025

8/10 Good

Jiyeon

Travelled with family, Travelled with group

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although it’s an old resort, it is overall well-maintained and very clean because there is no seaweed on the beach. One downside is that the à la carte restaurants don’t take reservations—they operate on a first-come, first-served basis. If you don’t get there by 5, you’ll have to wait over an hour. It would be better if they accepted reservations like other resorts. We found waiting over an hour each time extremely inconvenient, so we ended up having dinner at the buffet almost every time.

Stayed 5 nights in Feb 2025

8/10 Good

Maria, Hatfield

Travelled with partner

16 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, we enjoyed a lovely 5 days at this property. The staff was very friendly, warm and accommodating. We booked a master suite and enjoyed the extra space and beautiful terrace. The resort seemed busy but we were able to find desirable chairs at the pool even at 9am. The buffet is nice for breakfast and also serves lunch and dinner. The Mexican restaurant only offers a “platter” for dinner which is essentially a charcuterie board of Mexican foods. You cannot make reservations at any of the restaurants (except the Japanese one) so I would imagine many people dine mostly at the buffet. The steakhouse and the Italian restaurant offered the best choices; however, the spaces were small and could not accommodate many diners at once. The pools were nice though there are really only 3 main pools plus a children’s area. The beach is beautiful but you will not be able to swim in the ocean as there are large rocks along the shore. The activity staff is engaging and provide options for entertainment throughout the day. The evening entertainment is loud and two nights, it was very late until things quieted down. We would return mostly because of the staff and room type.

Stayed 4 nights in Feb 2025

10/10 Excellent

Chelsea

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, pool/beach, and rooms!

Our 5 day/4 night stay was perfect! Fantastic service (Thanks Alessandro, Michele and Jossi!!! You all were so helpful and brought such positive vibes). Our Oceanfront Suite was absolutely stunning and when we realized the jacuzzi on the patio wasn’t working they went above and beyond and switched us to the rooftop suite in there adults only coral side. This was above and beyond and they truly made the experience so wonderful! Food was great (better on the Coral side buffet) would suggest getting a reservation for the hibachi restaurant it was a great time. Italian is worth it, steak was ok but not as good as we hoped. Their pool/beach area is incredible. Suggest calling ahead of your stay to get a day bed if you want one as they sold out due to a large group staying the same week as us. Overall 9/10 awesome experience and we may go back again next year vs switching to another resort!

Stayed 4 nights in Feb 2025

8/10 Good

Peggy Marisa

15 Feb 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline Contessa

12 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

Nella

4 Feb 2025

Stayed 3 nights in Sep 2024

10/10 Excellent

June

4 Feb 2025

Stayed 3 nights in Jan 2025

4/10 Poor

brad

Travelled with partner

3 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very poor conditions on resort of keep the entire pole needs to be replastered really hard on your feet and not comfortable plenty of missing tiles and bears he meant showing really showing lack of care. Truly lack of activities and entertainment coordination the entire resort goes dead after 8 PM. Lack of nighttime service was terrible. No way in the world I’d be going back to this hotel.

Stayed 4 nights in Jan 2025

8/10 Good

Dawn

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Business traveller

18 Jan 2025

The hotel was ok but the view and premises were excellent. Not 5 star, maybe it was 15 years ago. The food was just ok as well. I'm not be spoiled or anything, it was just ok.

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Travelled with partner, Travelled with group

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was clean and the staff were extremely nice.

Stayed 5 nights in Jan 2025

10/10 Excellent

mohammed

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

good

Stayed 4 nights in Jan 2025

8/10 Good

Prakash

Travelled with family

15 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jan 2025

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