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Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools

Where to?

Dates

July 2025

August 2025

9 outdoor pools, pool umbrellas, pool loungers

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Popular amenities

Bar
Hot tub

Explore the area

Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

Marlin Beach
‪5 min walk‬
Cancun Interactive Aquarium
‪11 min walk‬
La Isla Shopping Mall
‪13 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Exceptional

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

58 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

37 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

Highlights

Balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

37 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Highlights

Furnished balcony

Private pool

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

59 sq m
Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Poolside

Exceptional

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

58 sq m
Sleeps 1
1 King Bed

Last room available

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Sleeps 1
1 King Bed OR 1 Double Bed

Premium Room, Ocean View

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

Very good

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

Hairdryer

137 sq m
Sea view
Sleeps 3
1 King Bed

Premium Room (Promo)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

Hairdryer

137 sq m
Sea view
Sleeps 1
1 King Bed

Suite, Oceanfront

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

Hairdryer

89 sq m
Ocean view
Sleeps 1
1 King Bed

Suite, Oceanfront

Very good

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

Hairdryer

89 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

Wonderful

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

37 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Villa, Oceanfront

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

58 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Good

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Good

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

Exceptional

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Villa, Poolside

Good

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

Private bathroom

58 sq m
Sleeps 4
1 King Bed

Villa, Oceanfront (Swim Out)

Good

Highlights

Furnished balcony

Private pool

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Eco-friendly toiletries

58 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Good

Highlights

Balcony

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

37 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Eco-friendly toiletries

Private bathroom

Hairdryer

Shower/bath combination

37 sq m
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room Premium with Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds and 1 King Bed

Villa with View

Sleeps 4
2 Double Beds

Suite with Sea View

Sea view
Sleeps 1
1 King Bed and 2 Double Beds

Quadruple Room Premium with Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds and 1 King Bed

Single Room Premium with Sea View

Sea view
Sleeps 1
1 King Bed and 2 Double Beds

Suite with View

Sleeps 1
1 Double Bed

Villa with View

Sleeps 1
1 Double Bed

Villa with Sea View

Sea view
Sleeps 1
1 Double Bed

Double Room Premium with Partial Sea View

Partial sea view
Sleeps 1
2 Double Beds and 1 King Bed

Handicapped Room With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Quadruple Room Premium with Sea View

Sea view
Sleeps 4
1 King Bed and 2 Double Beds

Suite with Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Premium with Sea View

Sea view
Sleeps 4
2 Double Beds and 1 King Bed

Suite Master with Sea View

Sea view
Sleeps 1
1 Double Bed

Quadruple Room Premium with Sea View

Sea view
Sleeps 4
2 Double Beds and 1 King Bed

Villa with View

Sleeps 4
2 Double Beds and 1 King Bed

Villa with View

Sleeps 4
1 King Bed and 2 Double Beds

Double Room Premium

Sleeps 4
1 King Bed and 2 Double Beds

Handicapped Room With Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Double Room Premium with Sea View

Sea view
Sleeps 4
2 Double Beds and 1 King Bed

Single Room Premium

Sleeps 1
1 King Bed and 2 Double Beds

Villa with View

Sleeps 4
2 Double Beds

Suite Master with Sea View

Sea view
Sleeps 3
2 Double Beds

Villa with Sea View

Sea view
Sleeps 4
2 Double Beds

Suite with Sea View

Sea view
Sleeps 4
1 King Bed and 2 Double Beds

Villa with View

Sleeps 1
1 Double Bed

Quadruple Room Premium

Sleeps 4
2 Double Beds and 1 King Bed

Suite with Sea View

Sea view
Sleeps 4
1 King Bed and 2 Double Beds

Double Room Premium with Sea View

Sea view
Sleeps 1
1 King Bed and 2 Double Beds

Villa

Sleeps 4
2 Double Beds

Suite with View

Sleeps 4
2 Double Beds

About the area

Cancun

A luxury stay in Cancun awaits you at Iberostar Selection Cancún - All Inclusive. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this all-inclusive resort include 5 restaurants, 9 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and hydrotherapy. The buffet restaurant, El Maguey Restaurant, serves Mexican cuisine. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and golf course. 108996 square feet (10126 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .This 4.5-property class Zona Hotelera resort is 3.6 km (2.2 mi) from Iberostar Cancun Golf Course and 4.4 km (2.7 mi) from Cancun Convention Center.

View more Resorts in Cancun

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
Marlin Beach - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 11 min walk - 1.0 km
La Isla Shopping Mall - 13 min walk - 1.1 km
Aquaworld - 2 min drive - 2.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

‪La Veranda - ‬6 min walk
‪El Fish Fritanga - ‬5 min walk
‪Ilios Restaurant - ‬8 min walk
‪mb Restaurant - ‬9 min walk
‪Taboo Cancun - ‬13 min walk

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools

Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun resort is smoke free.

1 building

426 guestrooms or units

9 levels

5 dining venues

5 bars or lounges

Conference rooms

108996 sq ft of conference space

10126 sq. m of conference space

Built in 1992

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Pool
All-inclusive
Spa
Kids pool

includes taxes & fees

17 Aug - 18 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 8:00 AM to 11:00 AM
5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

American Bistro
El Laguito
El Maguey Restaurant
La Horma
Naga Hibachi

Things to do

18-hole golf course
2 hot tubs
9 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf
Golf clubhouse
Golf clubs/equipment
Gym
Optional golf privileges
Outdoor tennis court
Playground
Pro golf shop
Sauna
Shopping
Steam room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

108,996 square feet of conference space
24-hour business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
9 floors
Ballroom
Banquet hall
Built in 1992
Eco-friendly cleaning products used
Living plant wall
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

Iberostar Selection Cancun All Inclusive All-inclusive property

Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

All-inclusive property Iberostar Selection Cancun All Inclusive

Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive is a short 6-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Iberostar Selection Cancún - All Inclusive?

Yep, there is an onsite spa at Iberostar Selection Cancún - All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Yep, and guests love it! Iberostar Selection Cancún - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Selection Cancún - All Inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Iberostar Selection Cancún - All Inclusive?

Iberostar Selection Cancún - All Inclusive features a private beach, 9 outdoor pools and 2 hot tubs.

Is Iberostar Selection Cancún - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Selection Cancún - All Inclusive is a hit with families.

Does Iberostar Selection Cancún - All Inclusive serve breakfast?

Yeah, free buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Iberostar Selection Cancún - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Iberostar Selection Cancún - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Cancún - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Selection Cancún - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Selection Cancún - All Inclusive?

Yep, Iberostar Selection Cancún - All Inclusive has an 18-hole golf course. Golf clubs, a clubhouse and a golf pro shop are available.

Iberostar Selection Cancún - All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Zelin

28 Apr 2025

Stayed 4 nights in Feb 2025

6/10 Okay

Marcello

20 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.

Stayed 6 nights in Apr 2025

10/10 Excellent

Manish

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is very good including food, service, and staff and staff even played soccer with my kids. So over all I think it is 5 star.

Stayed 5 nights in Apr 2025

10/10 Excellent

Julia

Travelled with family and small children

18 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The very best experience the best of the best will be back!!!!!

Stayed 4 nights in Apr 2025

8/10 Good

Farid

18 Apr 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Yaser

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 4 nights in Mar 2025

10/10 Excellent

Maureen

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort

Stayed 5 nights in Apr 2025

8/10 Good

Joshua

12 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family

9 Apr 2025

Liked: Amenities, property conditions & facilities

Great property 5 stars!

Stayed 5 nights in Apr 2025

8/10 Good

Brittany Nicole

9 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Renee

5 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Safe & Friendly!

Stayed 5 nights in Mar 2025

8/10 Good

Parminderjit

Travelled with family and small children

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sea facing pools

Stayed 4 nights in Mar 2025

8/10 Good

Shaunaq Pradeep

Travelled with family, Travelled with partner

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good property. Restaurants don’t need reservations which makes it hard to find a table.

Stayed 4 nights in Mar 2025

10/10 Excellent

Antonia

Travelled with family and small children

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience, we will return

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room

Stayed 4 nights in Mar 2025

4/10 Poor

jiaqi

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, amenities

the room is very old

Stayed 3 nights in Mar 2025

10/10 Excellent

Alvaro

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best resort 👌

Stayed 4 nights in Mar 2025

8/10 Good

Tim

Travelled with partner

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

selection of restaurants was wonderful.

Stayed 5 nights in Mar 2025

10/10 Excellent

Victoria

26 Mar 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Karen Louise

Travelled with family, Travelled with partner, Travelled with group

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.

Stayed 9 nights in Mar 2025

10/10 Excellent

Lucille

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

8/10 Good

JIE CHUN

24 Mar 2025

Stayed 5 nights in Mar 2025

8/10 Good

Nader

23 Mar 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Mar 2025

8/10 Good

Angela Lynn

Travelled with family, Travelled with group

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool and beach were beautiful! The selection of food and drinks was plentiful. The Cafe coffee drinks were delicious but the food wasn’t as tasty as I had hoped. I can be a picky eater and some of the meat creeped me out. The desserts looked gorgeous with a huge selection but they tasted bland. The facilities were nice! I would recommend this resort to others.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jessika

Travelled with partner

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’m so happy to share this review because, honestly, finding the right resort was tough—there were so many negative reviews out there that made the search overwhelming. I had a set budget but still wanted a nice all-inclusive experience, and I’m so glad I found this one! One of the biggest highlights for me was definitely the staff. Everyone was incredibly kind, hardworking, and always had a smile on their face. I was truly impressed by the warm, charismatic energy of the Mexican people. It was also amazing to learn more about their culture through the nightly shows during my 5-night stay. I want to give a special thank you to a few team members who went above and beyond: • Manuel from the buffet restaurant • Chef Daniel • Solange, our housekeeper • Marisol from the beach restaurant • Aldo at the pool bar There were so many options for food, drinks, and entertainment—we had a blast! I would absolutely return. And if you’re like me—someone who values good service but isn’t overly picky, I definitely recommend this resort. The entire time I was there, I kept wondering what kind of experience the people who left bad reviews had, because my partner and I truly felt blessed.

Stayed 5 nights in Mar 2025

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