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Crown Paradise Club Cancun All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course

Photo gallery for Crown Paradise Club Cancun All Inclusive

Aerial view
3 outdoor pools, pool loungers
Porch
6 restaurants, breakfast, lunch, dinner served; barbecue
Mini-golf

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Hot tub
  • Bar
  • Room service
The current price is AU$395
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min walk‬
  • El Rey Ruins
    ‪3 min walk‬
  • Delfines Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(272 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(102 reviews)

Highlights

Furnished balcony or patio
Private hot tub
Air conditioning
Club Lounge
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
2 bedrooms
Private bathroom
Eco-friendly toiletries
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(97 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.6 out of 10
Good
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
Eco-friendly toiletries
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Crown Paradise Club Cancun All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Iberostar Cancun Golf Course and Delfines Beach. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Acqua Di Mare can include massages, facials and body treatments along with access to the hot tub and steam room. The steakhouse, Wayne's Boots, serves barbecue and is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • El Rey Ruins - 3 min walk - 0.3 km
  • Delfines Beach - 5 min walk - 0.5 km
  • Aquaworld - 4 min drive - 4.6 km
  • La Isla Shopping Mall - 8 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬18 min walk
  • ‪Royal Solaris Cancun - ‬11 min walk
  • ‪Zai - ‬2 min walk
  • ‪Marco Polo Restaurante - ‬10 min walk
  • ‪Rosmarinus Restaurante - ‬10 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

  • 617 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 7320 sq ft of conference space
  • 680 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Acqua Di Mare has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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  • Hot tub
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 3,394 reviews
The price is AU$378
includes taxes & fees
22 Sept - 23 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.29 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Crown Paradise Club Cancun All Inclusive?

Crown Paradise Club Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crown Paradise Club Cancun All Inclusive?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Crown Paradise Club Cancun All Inclusive on 20 Sept 2025 start from AU$389.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crown Paradise Club Cancun All Inclusive?

Yep, Crown Paradise Club Cancun All Inclusive has a free self car park.

Are there any beaches close to Crown Paradise Club Cancun All Inclusive?

Yep, Crown Paradise Club Cancun All Inclusive is a short 6-minute walk from Delfines Beach. Fun beach activities include volleyball, windsurfing and parasailing.

Is there a spa on site at Crown Paradise Club Cancun All Inclusive?

Yep, Spa Acqua Di Mare is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments.

Does Crown Paradise Club Cancun All Inclusive have a pool?

Yep, and guests love it! Crown Paradise Club Cancun All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Crown Paradise Club Cancun All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Crown Paradise Club Cancun All Inclusive?

Crown Paradise Club Cancun All Inclusive features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Crown Paradise Club Cancun All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Crown Paradise Club Cancun All Inclusive.

Is Crown Paradise Club Cancun All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Crown Paradise Club Cancun All Inclusive is a hit with families.

Is there a free airport shuttle available at Crown Paradise Club Cancun All Inclusive?

No, Crown Paradise Club Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Crown Paradise Club Cancun All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves barbecue.

What time are check-in & check-out at Crown Paradise Club Cancun All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crown Paradise Club Cancun All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Crown Paradise Club Cancun All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 4-minute walk away.

Reviews

Crown Paradise Club Cancun All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1175 out of 3378 reviews
Rating 8 - Good. 838 out of 3378 reviews
Rating 6 - Okay. 638 out of 3378 reviews
Rating 4 - Poor. 350 out of 3378 reviews
Rating 2 - Terrible. 377 out of 3378 reviews

Reviews

2/10 Terrible

Sreenivas

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
they allocated rooms different type, what we booked. The front desk staff was very rude, multiple lies on the rooms. Rooms were smelly and no AC. Several times requested to fix the rooms and they did not fixed it. very bad experience.
Stayed 3 nights in Jun 2025

4/10 Poor

Rogelio Avila

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t terrible but theirs definitely a fee things that were an eyesore. To begin with, we had to wait an hour just to check in at the front desk. It was embarrassing to see the lobby guys only bring drinks (multiple times) while waiting to the American tourist in line. The service the employees offer at the front desk can improve much more, they will give off “i hate my job vibes”. After checking in it was a bit worse to see that my hotel room was in deteriorating shape, my bath was missing the opening door with visible holes and ugly painting. I can’t consider this resort again for my family, or recommending this to my friends.
Stayed 5 nights in Jun 2025

8/10 Good

LaDonna Marlene

Stayed 7 nights in Jun 2025

10/10 Excellent

Lydia

Stayed 5 nights in May 2025

2/10 Terrible

Peter

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The food was disgusting. I broke my arm at the hotel the floor was wet, no one attended me no one asked me no one cares. I had to have surgery on my arm and I had to be responsible for all the expenses, people at the hotel didn’t even ask me anything. I was admitted at the hospital for 3 days.
Stayed 6 nights in Jun 2025

10/10 Excellent

venkataKamal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful and resort is awesome, I love it
Stayed 3 nights in Jun 2025

10/10 Excellent

ketnaw

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food options would’ve of make it 10/10
Stayed 5 nights in Jun 2025

8/10 Good

Fredi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff its super friendly, food was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Intisar Yousef

Liked: Cleanliness, staff & service
5star
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Great Service Food not so much

Drinks 5/5, Service 4/5, Food 2/5. Do yourselves a favor and deeply research before going. No pickup shuttle was inconvenient start. Look on their website to get an idea. The offered meals at included restaurants were sub par we didn’t even waste time going. We ate to survive; food was edible at best. They upgraded our room yet there was a mildew smell coming from vents, the smell stuck to my clothes. Sanitation is questionable I seen a lady grab handfuls of onions with her bare hands & put it on buffet bar. Also seen a lady scooping ice cream with her bare hands knuckles deep. Loved the spa worth the money. Nightclub bar was fun end cap. You can typically drink from 10am-2am. They restock mini fridge each day free of charge w/ sodas waters and 2 can beers. Enjoyed the adult pool. You can take a bus for 12 pesos or $1 to lively area but be aware of bus hours. They did decorate for my mom and gave bottle of champagne for her birthday and she was treated like a queen.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay the beach the pool the entertainment the night life was good.. but I did not like the fact that we could not get an appointment for the restaurant the Sunday 15 was my birthday and we could not get a reservation for any of the hotel that was disappointed but over all we enjoyed
Stayed 4 nights in Jun 2025

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, amenities
EXCELLENT PLACE TO STAY WITH KIDS, LOTS OF THINGS TO DO. STAFF VERY FRIENDLY, SPECIALLY THE GIRLS AT THE KIDS CLUB. FOOD WAS OK...
Stayed 4 nights in Jun 2025

2/10 Terrible

Armando

Stayed 5 nights in Jun 2025

8/10 Good

Fredi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, breakfast is amazing, lots of activities for everyone, the night show is absolutely amazing, restaurants are great, everyone was super nice, I left my wallet, and money in our room on top of the night stand a couple of times and the person that cleaned our never stolen a thing, pool staff amazing, everyone was great, but check in was terrible, a couple of ladies at the front desk weren't very helpful, its not fair for everyone else to grade their staff rude just for a couple of employees, checking took about 3 hours writing in line!
Stayed 4 nights in Jun 2025

4/10 Poor

Yoenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I booked this property because of the kids. The game room is really run down, the water slide is open between 2-5, and the golf course is really small and run down as well. The kids water park is really unsafe with many openings for kids to fall.
Stayed 7 nights in Jun 2025

10/10 Excellent

noor

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicolas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is the food is really hit or miss. Everything else was great.
Stayed 7 nights in Jun 2025

8/10 Good

Karina

Everyone
Stayed 5 nights in Jun 2025

8/10 Good

Alex

Travelled with family
Liked: Staff & service, room comfort
Room climate was an issue, not able to adjust. Control is there but don't work
Stayed 4 nights in Jun 2025

4/10 Poor

modesta

Stayed 4 nights in Jun 2025

6/10 Okay

Aleli

Travelled with partner
Liked: Cleanliness, amenities
The staff was good for the most part. Although there were times I asked for towels and they would take hours to bring them, which was far from ideal. Food was alright. I had an issue with the shower in my room leaking and they didn’t fix it or do much to help.
Leaking shower
Stayed 7 nights in May 2025

2/10 Terrible

Heba, Macedonia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The beach is great. Food was not good except at some of the restaurants. Worst food I had in Cancun. Front Desk is not helpful at all. I booked two rooms and they were not connected. I had asked the front desk and was refused to have different rooms. I had to stay with my kids in one room, the second was useless.
Stayed 5 nights in Jun 2025

10/10 Excellent

Varany Manzano

Stayed 3 nights in Jun 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice , only thing we didn’t like was the food
Stayed 3 nights in Jun 2025

10/10 Excellent

Nynette

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Has an adult pool, an infinity pool, and a covered pool for those extra hot days. Food variation is good. Havin a small dance club is convenient.
Stayed 1 night in Jun 2025