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Occidental Costa CancĂșn All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Escénica Tower

Photo gallery for Occidental Costa CancĂșn All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Free minibar, in-room safe, blackout curtains, iron/ironing board
Garden
Outdoor pool, pool umbrellas, pool loungers
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

The current price is AU$292
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    â€Ș6 min walk‬
  • Place, Langosta Beach
    â€Ș13 min walk‬
  • Place, Puerto Cancun Marina Town Center
    â€Ș4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș27 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(273 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(55 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa CancĂșn All Inclusive. You'll be 0.3 km (0.2 mi) from EscĂ©nica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Tortuga Beach - 2 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km
  • Plaza 28 - 9 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • â€ȘStarbucks - ‬7 min walk
  • â€ȘRestaurant Dos Lunas - ‬6 min walk
  • â€ȘThe White Box Gastrobar - ‬8 min walk
  • â€ȘLos Chachalacos - ‬4 min walk
  • â€ȘRomanza - ‬6 min walk

About this property

Occidental Costa CancĂșn All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa CancĂșn All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa CancĂșn All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa CancĂșn All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • MĂ©xico Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa CancĂșn All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa CancĂșn All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa CancĂșn All Inclusive Cancun
Occidental Costa CancĂșn Cancun
Occidental Costa CancĂșn
Occintal Costa CancĂșn Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa CancĂșn All Inclusive?

Occidental Costa CancĂșn All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa CancĂșn All Inclusive?

As of 17 Oct 2025, prices found for a 1-night stay for 2 adults at Occidental Costa CancĂșn All Inclusive on 29 Oct 2025 start from AU$284.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa CancĂșn All Inclusive?

Yep, Occidental Costa CancĂșn All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa CancĂșn All Inclusive?

Yep, Occidental Costa CancĂșn All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa CancĂșn All Inclusive?

Yep, Zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa CancĂșn All Inclusive have a pool?

Yep, and guests love it! Occidental Costa CancĂșn All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Costa CancĂșn All Inclusive?

Occidental Costa CancĂșn All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa CancĂșn All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa CancĂșn All Inclusive is a hit with families.

Does Occidental Costa CancĂșn All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa CancĂșn All Inclusive?

No, Occidental Costa CancĂșn All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa CancĂșn All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa CancĂșn All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa CancĂșn All Inclusive?

No, pets and service animals are not allowed.

Reviews

Occidental Costa CancĂșn All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1132 out of 2559 reviews
Rating 8 - Good. 660 out of 2559 reviews
Rating 6 - Okay. 386 out of 2559 reviews
Rating 4 - Poor. 185 out of 2559 reviews
Rating 2 - Terrible. 196 out of 2559 reviews

Reviews

10/10 Excellent

Vannia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all inclusive resort !

This was a great resort for the money you pay. Excellent service , food was great too. Lots of variety. Room can use a little more lights but other than that my family and I had a great time. We loved the area as well, you can take the bus for 12 Mexican pesos and go anywhere 
 there’s an Oxxo really close by, which we loved also a lot of restaurants around just in case you get tired of all inclusive lol! We went for some tacos across the street. Staff is friendly , beach I calm , no waves so it’s safe. We will defenetly come back again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vincent

Stayed 4 nights in Jun 2025

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Sultan

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Giovanni

Liked: Staff & service, property conditions & facilities
Clean, food was great but beach space is very small
Stayed 7 nights in Jul 2025

6/10 Okay

Bielka

Stayed 4 nights in Jul 2025

8/10 Good

briana

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the price
Stayed 5 nights in Jul 2025

6/10 Okay

Carlos

Stayed 4 nights in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 3 nights in Jul 2025

4/10 Poor

Jazmin

Travelled with family
Liked: Cleanliness
Out of the five days we stayed there we could only have two reservations in those five days. We were never told we could only make reservations two times. The buffet they had barely had any food options and it wasn't even that good. We had to go out to eat because they never had space to go eat there since the restaurants and buffets they had were so small. To go make a reservation the staff there were so mean and not being professional.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff, cleaniless, good food options, pool amazing, activities, private beach, close to everything.
Stayed 3 nights in Jul 2025

6/10 Okay

Samantha, North Little Rock

Travelled with family
Liked: Cleanliness, amenities
It was a mixed experience. The biggest highlight was the restaurant staff — they were truly the gem of the place. Service at the buffet (Albatross) and other restaurants was consistently attentive and friendly. The pool games and organizers also added a fun, lively energy to the pool area that we really appreciated. Another plus was the 24-hour snack bar, which my son absolutely loved. That said, there were several drawbacks. The food was hit or miss — some dishes were great, but many were bland or disappointing, especially at the buffet. A major frustration was being constantly approached by staff trying to sell local tours. Even after declining once, we were asked repeatedly, which became annoying. We did end up booking an Isla Mujeres tour through the resort, and it was a huge letdown. We asked to spend most of the day at the beach, but were instead shuttled through a tight schedule with little beach time, bad food, and overcrowded areas. It felt misleading and not worth the price. The resort itself reminded me of a La Quinta — decent for the price but definitely in need of some updates. As our first resort experience, it gave us a better idea of what to look for next time.
Stayed 7 nights in Jul 2025

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recomend
Stayed 7 nights in Jul 2025

2/10 Terrible

Narine

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely Disappointing Experience – Needs Major Improvements I recently stayed at this hotel and, unfortunately, the experience was far below expectations. One of the most concerning issues was the lack of customer service, especially for non-Spanish-speaking guests. It became clear very quickly that if you don’t speak Spanish, you’re likely to feel ignored or unwelcome. Communication was difficult, and there was little effort made by staff to bridge that gap. Food quality was another major disappointment. Meals were consistently bland, poorly prepared, and lacking in variety. It did not meet even basic standards for a resort experience. The atmosphere at the hotel was chaotic and unprofessional. There were no clear or enforced rules by the pool or common areas. I personally witnessed guests touching other people’s belongings with no intervention or supervision by staff. The managers, instead of maintaining order, seemed more focused on appearing friendly rather than addressing real issues. The beach area was loud and overcrowded, which made it impossible to enjoy a peaceful experience. The rooms were not clean, and the overall maintenance of the property was poor, leaving a negative impression from the moment I arrived. This was not the relaxing or enjoyable stay I had hoped for. I cannot recommend this hotel to others, especially to international travelers expecting basic service, cleanliness, and respect. The hotel needs significant improvements in customer service,
Stayed 5 nights in Jul 2025

8/10 Good

christina Marie

Travelled with family
Liked: Cleanliness, amenities
We loved our stay at the resort
 pictures asr just as they appear
. the staff was amazing and it was very clean The only thing I felt was off was the room doors Our room faced the street and u can hear traffic all night and u can see the light shining in through the seams of the door
 so maybe a door upgrade
the air was not working when I first got there but the maintenance guys came up and fixed it asap No issues there. Maid service was delayed so we had to wait for an additional 45 mins to get to our room.. however they did tell us we could eat and drink and use the facilities while they finished up Overall it was great.
Stayed 3 nights in Jul 2025

8/10 Good

Haydee

Stayed 7 nights in Jul 2025

8/10 Good

Sofiya

Stayed 8 nights in Jul 2025

8/10 Good

Kyra Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are good and bad things. We will start with the good- The majority of the people that work here go all the way out of their way to give you excellent customer service. To name a few, Alfredo- Gil, he was our server for breakfast & lunch in the Albatross buffet. If you have the option to sit with him, I absolutely would! Christopher- he is a great kid who worked hard to help keep the beach clean. He is really working hard on his english! If you see him, engage in a conversation. Challenge him. He has goals, and plans but says he needs to get his English better in order to serve better. The entertainment crew- (again, a few. They were all great.) Jade (AKA Maria), Grace, & Axel you were all excellent. Axel is extremely personable and goes all the way out of his way to engage with as many people as he can. The DJ- Andres Martinez - he's pretty great! Personable.. great dancing skills, and he plays such a variety. If you have requests he will hook it up! Front desk was also excellent with their customer service. We had our room cleaned twice.. and each time it was great as well. Every staff member you see, passby, etc.. always at least smiles and says hello. Bartenders were excellent as well, in both the lobby and beach bar. For the bad and just okay: The food isn't great. It is better than Riu, but not great. Breakfast was our favorite meal. The nightly entertainment wasn't much, and the resort was dead after 10. Nothing to do. The beach is soo small. Rocky.
Stayed 5 nights in Jul 2025

10/10 Excellent

Juan Miguel

Stayed 4 nights in Jul 2025

8/10 Good

Summer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely resort They could be a tad more cleanly, for instances with dishes and pool towels but great stay and very helpful staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Sebastiano

Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a wonderful time. The resort had all the amenities needed, with a beautiful pool and beach. We also enjoyed the restaurants. The staff was very friendly. We would certainly like to go back.
Stayed 5 nights in Jul 2025

10/10 Excellent

LOANA VO

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place for family gathering especially elderly people,, everything close y
Stayed 5 nights in Jul 2025

10/10 Excellent

DIOSDANY

Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025