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Occidental Costa Cancún All Inclusive

3.5 star property

Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Property video
On the beach, white sand, sun-loungers, beach umbrellas
Interior entrance
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
The current price is AU$258
includes taxes & fees
19 May - 20 May

Explore the area

View map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(311 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(72 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(65 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms

2x2 interconnecting rooms

8.4 out of 10
Very good
(41 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa Cancún All Inclusive. You'll be 0.3 km (0.2 mi) from Escénica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Escénica Tower - 2 min walk - 0.2 km
  • Playa Tortugas - 8 min walk - 0.7 km
  • Langosta Beach - 17 min walk - 1.5 km
  • Las Perlas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Bites Food Hall - ‬7 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Similar properties

3 outdoor pools, pool umbrellas, pool loungers
Occidental Tucancún All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, 1,346 reviews
The price is AU$208
includes taxes & fees
14 May - 15 May
Occidental Tucancún All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 21 Apr 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 19 May 2026 start from AU$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa Cancún All Inclusive?

Yep, Zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa Cancún All Inclusive have a pool?

Yep, and guests love it! Occidental Costa Cancún All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa Cancún All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa Cancún All Inclusive is a hit with families.

Does Occidental Costa Cancún All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa Cancún All Inclusive?

No, Occidental Costa Cancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa Cancún All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa Cancún All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa Cancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1237 out of 2749 reviews
Rating 8 - Good. 714 out of 2749 reviews
Rating 6 - Okay. 424 out of 2749 reviews
Rating 4 - Poor. 176 out of 2749 reviews
Rating 2 - Terrible. 198 out of 2749 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff is great. And food is delicious
Stayed 3 nights in Jan 2026

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , super friendly staff , good food
Stayed 5 nights in Jan 2026

8/10 Good

Ali

Stayed 5 nights in Jan 2026

10/10 Excellent

Nicolas

Stayed 5 nights in Dec 2025

8/10 Good

SABAH, Northville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a 3.5 star resort
Stayed 1 night in Jan 2026

10/10 Excellent

Maka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Lillian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Food was very good, pool & beach were pretty
Stayed 4 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional
Stayed 5 nights in Jan 2026

6/10 Okay

Tetyana

Travelled with family
Liked: Cleanliness, amenities
Pros: Tasty and varied food, very friendly staff. Cons: The room is already a bit worn out; the sea is practically absent — just a small fenced-off shallow area; only one swimming pool. Under the pretext of a free introductory breakfast at the Occidental Tucancún hotel, we were subjected to a 2-hour timeshare membership sales presentation. There was also a “free” 3.5-hour sightseeing tour of Cancun, which would most likely turn into a pushy shopping tour, so we didn’t go.
Stayed 12 nights in Jan 2026

4/10 Poor

gregory thomas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The food at this resort is so terrible, luckily there is a taco shop across the street we went there every night because I definitely would’ve gotten sick from the food there. The bartenders are super awesome, but the staff is pretty disappointing overall. The pool and beach are really small and just not a lot of space. I don’t have much good to say about this place other than the rooms are nice.
Stayed 4 nights in Jan 2026

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean, the food was good. The major issue was check in. The line was long and employees were working at snail pace. We worked up 3-4am in the morning to flew there. Everyone was tired, hungry, and sleepy. What a way to start a vacation with 1 hour waiting in line!
Stayed 4 nights in Jan 2026

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the resort, except for the beach. It was very small, and the water was dirty. It was also not quiet at all because of the big boats coming in and out all day long.
Stayed 5 nights in Jan 2026

6/10 Okay

Kyra

Travelled with group
Cancun was lovely but my stay at the Occidental was okay, largely because of the quality of my room and food options. Safety is hugely important and the lock on my terrace door was broken. It seems like the hotel tried to fix it by putting a makeshift latch onto the door but that isn’t a proper solution. Also, the bolt-lock on my entryway door was broken. It seems like there had been no previous efforts to fix it. Lastly - I came across a few mosquitoes in the room, more so than I ever have before in tropical/warm countries that I’m visiting. The front desk said that they would fumigate but I’m unsure if the fumigation ever happened (or if it did, whether it even worked). In addition - the food options were underwhelming, especially for an all inclusive resort. As someone who is traveling with a person who is vegan, we struggled to find decent food options daily on the resort. Overall - the resort is nice but certain aspects do need to be worked out to ensure all guests have a great stay.
Stayed 4 nights in Jan 2026

6/10 Okay

Orquidia del c Baez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean Amenities were fine food was terrible
Stayed 3 nights in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness
Decent food, drinks were great. Rooms were nice.
Stayed 4 nights in Jan 2026

8/10 Good

bianca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Live environment. Family oriented. Food was amazing. Small hotel but perfect for a budget vacation. Spa was good and relaxing. Bartenders were so welcoming. Drinks could be better but not the bartender fault quality of the mix juices could be better. Beach is small but well kept. When you get in they check you in then ask you to sit to make dinner reservations at the same time they will offer you to visit there other hotel and offer timeshares and a free bottle of tequilla or discounted spa package. If you are into timeshares go if not you are not missing anything. Overall this hotel was a good place to spend a short time. If your looking for budget and small family hotel here is the llace if you are looking for more upscale, big beach, more resturants and upgraded rooms look elsewhere.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrizia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the AC in the room wasn't working properly, the overhead fan kept us comfortable. The hotel is kept impeccably clean, the staff are extremely friendly & cheerful, there are lots of activities during the day and evening, the food at the restaurants was delicious (I cut my steak with a butter knife it was so tender). Will definitely stay here again.
Stayed 4 nights in Jan 2026

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice. Kudos to Gustavo, Emanuel, Wilberth, and Reuben. The location was OK but not the best beach. The food was adequate, but the drinks flowed like water!
Stayed 5 nights in Jan 2026

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Dec 2025

8/10 Good

Yulia, Glen Mills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a constant unpleasant smell of sewage in the bathroom of my room. There was also no hair conditioner provided. Otherwise, we were satisfied with our stay at this hotel: regular and thorough cleaning, a clean and well-maintained territory, and most importantly, friendly staff always ready to help.
Stayed 6 nights in Jan 2026

8/10 Good

Vale

Liked: Property conditions & facilities
The best were the shows they did every night, there was also live and instrumental music. The cleaning is not very good, especially in the bathrooms. The food was varied in buffets, but in specific restaurants, for example seafood, the octopus was not well cooked. The pool very clean and beautiful. Very kind people.
Stayed 6 nights in Jan 2026

8/10 Good

Byron

Liked: Cleanliness, amenities
The food in the main dining room was far superior to other all inclusives in a similar price point. The on property restaurants were sub par, and apparently our 3 night stay only included one dinner, a fact we were not informed of until trying to book dinner on night 3. Service was courteous and available, but this is clearly a lower experienced staff compared to other service based hotels in the area at similar price point. The rooms were clean, comfortable, and serviced timely. Couldnt ask for more. Don't plan around the on site entertainment, from pool activities to nightly shows it was produced at the quality of a decent middle school rec program. Location is great if you're doing a boat excursion, directly next door to port, with a nice private beach. Only 2 bars on location but walk up service never lacked and was never over crowded. Biggest turnoff was the unorganized checkin process and the floor manager/concierge more interested in booking time share trips to their sister hotel, biggest plus was the dining room door quality and open bar accessibility. Nothing here made me have to come back, nothing here makes me warn you against going.
Stayed 3 nights in Jan 2026

8/10 Good

Manuel

Stayed 7 nights in Dec 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Gabriella was great.
Stayed 5 nights in Jan 2026

8/10 Good

ralph

Stayed 21 nights in Dec 2025