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Occidental Costa Cancún All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Escénica Tower

Photo gallery for Occidental Costa Cancún All Inclusive

Relax by the ocean-view pool, surrounded by lounge chairs and a hot tub.
Two beds with white linens and headboards, a ceiling fan, and a flat-screen TV are featured in this room.
Enjoy a meal with a view from the comfort of your room, where a table for two offers a place to dine and relax.
Experience the hotel's elegant entrance, featuring a covered patio area and beautifully landscaped surroundings with palm trees and a manicured lawn.
Enjoy panoramic views of the pool and surrounding area from multiple levels of balconies.

Reviews

7.8 out of 10
Good

Popular amenities

The current price is AU$275
includes taxes & fees
13 Aug - 14 Aug

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.8 out of 10
Good
(53 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

1 bedroom, free minibar, in-room safe, blackout curtains

Double Room

8.0 out of 10
Very good
(251 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

1 bedroom, free minibar, in-room safe, blackout curtains

2x2 interconnecting rooms

8.4 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental Costa Cancún All Inclusive. You'll be 0.3 km (0.2 mi) from Escénica Tower and 2.9 km (1.8 mi) from Puerto Cancun Marina Town Center. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Zenserenz can include hot stone massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, La Claraboya, serves seafood. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Plaza 28 and La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Tortuga Beach - 2 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.9 km
  • Plaza 28 - 9 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, 1,341 reviews
The price is AU$244
includes taxes & fees
13 Aug - 14 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

What is the cancellation policy at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 15 July 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 13 Aug 2025 start from AU$268.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive has a free self car park.

Are there any beaches close to Occidental Costa Cancún All Inclusive?

Yep, Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas.

Is there a spa on site at Occidental Costa Cancún All Inclusive?

Yep, Zenserenz is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Occidental Costa Cancún All Inclusive have a pool?

Yep, and guests love it! Occidental Costa Cancún All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with late-night room service and free minibar items.

Is Occidental Costa Cancún All Inclusive family-friendly?

You bet! With amenities such as a children's club and free supervised childcare, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Occidental Costa Cancún All Inclusive is a hit with families.

Does Occidental Costa Cancún All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental Costa Cancún All Inclusive?

No, Occidental Costa Cancún All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Costa Cancún All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Costa Cancún All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Occidental Costa Cancún All Inclusive?

No, pets and service animals are not allowed.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1059 out of 2448 reviews
Rating 8 - Good. 644 out of 2448 reviews
Rating 6 - Okay. 367 out of 2448 reviews
Rating 4 - Poor. 185 out of 2448 reviews
Rating 2 - Terrible. 193 out of 2448 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Aurora rivas montes, Duarte

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Jamie, Gastonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time and always a great time. Clean and great atmosphere. Staff is awesome and always get a great nights rest.
Stayed 3 nights in Apr 2025

4/10 Poor

Cynthia, Severance

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Mimoza

Travelled with family
Shows
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashlynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staff were always super friendly and helpful, fridge was always filled and room was always clean
Stayed 6 nights in Mar 2025

10/10 Excellent

Kary, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time here! The staff went above and beyond to ensure we had a great time. Our room was always cleaned, the food was great, and everyone was so kind. My only critique: they don’t offer a lot of high end liquor. Everything was pretty bottom shelf. And when will Mexico finally get seltzers?!
Stayed 6 nights in Mar 2025

6/10 Okay

Charlene Helen

Travelled with group
The actual property is not bad but the lobby front desk definitely needs an update. The photos shown on your website definitely is not the same as the actual beach on this property. We wanted a beach vacation instead we got a small lagoon type beach, I wish someone had pointed that out in the reviews. If you are looking for a resort to stay in and just use the pool or doing lots of excursions this one is fine, but if you enjoy swimming on an open beach this is not for you. The entertainment was enjoyable. Loved the magic show and the Tenors and circus acts. The food was good. The buffet was great had many tasty dishes like mango chicken, street tacos and great breakfast omelettes. Ice cream soft serve or real ice cream would be much better than the yogurt which was not tasty at all. Service at buffet was excellent, waiters were on it! The Mexican restaurant was by far the best! Brisa, Daniel and Julio were fantastic! The bar drinks were terrible, we stuck to beer after we tried a few. Also if you did not show tip money in your hand they would serve others before you, that was a bit disappointing as we have been to Sandos Playacar and Wyndham, Ibero star and Majestic and we never experienced that there. Our room was nice and spacious on the 7th floor, however it was near main road so we had to sleep with air conditioning on to cushion the noise. The room had an old used contact lens stuck on bureau near coffee maker, we complained about it and the next day it was still there.
Stayed 6 nights in Apr 2025

4/10 Poor

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Elvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is very small, water is not clean, too many boats next to it. Stuff is really nice and pleasant, makes you feel welcomed!
Stayed 9 nights in Mar 2025

10/10 Excellent

Elisabete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Good environment.
Stayed 7 nights in Apr 2025

10/10 Excellent

Bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay.Entertainment staff were great!
Stayed 14 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff need a little work. Other than that, everything was great!
Stayed 7 nights in Apr 2025

10/10 Excellent

Charmaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice place and quiet.
Stayed 1 night in Apr 2025

2/10 Terrible

Marco A

Travelled with partner
Disliked: Cleanliness, amenities
We hare a late check in that room was old towns were old food so so put that stass we're great
Stayed 2 nights in Apr 2025

4/10 Poor

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beach is NOT what it looks like on the picture. Its right next door to the harbor so you're smelling the boat fumes while relaxing on the "beach". As far as food...we just kept eating out, because we have never experienced such not delicious food. Buffet was like super duper not delicious. Apparently, this is stated in reviews and my son made sure to tell me daily.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't find the front desk staff overly friendly (not terrible, just average) but absolutely everyone else we encountered were amazing! All food in both the Mexican and Italian restaurant was great and the buffet for EVERY meal had so many great options with everything being super fresh and delicious. I would definitely go back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the place is great. Good food and shows. Close to the ferry to La Isla Mujeres.
Stayed 7 nights in Mar 2025

10/10 Excellent

Puja

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 4 nights in Apr 2025

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the second time — first time with my partner — and it was wonderful. I personally feel like you get a bang for your buck. The staff (and even other guests) absolutely adored my partner it was sometimes comical but I know he loved it. We got in a little earlier than expected but they let us check-in a couple hours early free of charge. Our flight leaving Cancun was at night but they watched our bags in the lobby and gave us a slip after we checked out so we could continue eating and drinking until our shuttle came in the late afternoon. The food was same old same old, had some constant options that weren’t bad at the buffet and it was certainly edible if anyone is concerned. The restaurants —particularly Mexico Lindo— were much better. The beach is on the smaller side but it’s way less busy than the pool so never really a problem. They were great with cleaning up the seaweed that would collect at this time of year. We would park on the beach and alternate between swimming in the pool and ocean throughout the day. The hotel is across the street from the bus that takes you to the central Hotel Zone so we got out for some fun nights. Overall, the staff was super attentive, housekeeping was great, bartenders and waiters were doing outstanding for the number of people they were serving. Shoutout to Antonio and team at Mexico Lindo for giving us a phenomenal dinner on our last night :) Wish we got out to Isla Mujeres but I’m sure we’ll be back!
Stayed 6 nights in Mar 2025

8/10 Good

PIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a first time all inclusive trip to Cancun. Food was decent, service was excellent, super clean throughout. Small beach right on the entrance/ exit to the lagoon. Ferry docks right there. Very loud nightly entertainment so if you want to get to sleep before midnight don’t go here.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan, secaucus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place staff very nice easy access to restaurants pool and beach
Stayed 2 nights in Mar 2025