Comfort Inn Cancun Aeropuerto

3.0 star property
Hotel in Cancun with free breakfast and 24-hour front desk

Photo gallery for Comfort Inn Cancun Aeropuerto

Standard Double Room, 2 Double Beds, Non Smoking
Meeting facility
Exterior
Free daily continental breakfast
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Parking available
  • Free airport shuttle
  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The current price is AU$134
includes taxes & fees
8 July - 9 July

Explore the area

Map
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560
  • Ventura Park Cancun
    ‪6 min drive‬
  • Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪5 min drive‬

Room options

Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Pillow-top bed
Ceiling fan
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Pillow-top bed
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Pillow-top bed
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At Comfort Inn Cancun Aeropuerto you'll be within a 15-minute walk of Nichupté Lagoon and 4.7 km (2.9 mi) from Ventura Park Cancun. Highlights at this hotel include free continental breakfast and free self-parking. .The restaurant, La Veranda, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and multilingual staff. Each morning free breakfast is served. There's also extended parking, along with the convenience of free airport pick-up service. .Attractions within a 10-minute drive of this 3-property class Cancun hotel include Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Xoximilco - 6 min drive - 6.8 km
  • Ventura Park Cancun - 6 min drive - 6.7 km
  • Riviera Cancun Golf Resort - 8 min drive - 7.1 km
  • Moon Palace Golf Club - 13 min drive - 12.7 km
  • Delfines Beach - 15 min drive - 15.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 6 min drive

Restaurants

  • ‪SushiTequila - ‬9 min drive
  • ‪TGI Fridays - ‬8 min drive
  • ‪Guacamole Grill - ‬6 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬9 min drive
  • ‪Coconuts Welcome Bar - ‬7 min drive

About this property

Comfort Inn Cancun Aeropuerto

Hotel in Cancun with free breakfast and 24-hour front desk
Free breakfast is served daily. Public spaces have free WiFi. A free shuttle from the airport to the hotel is free (available on request). The business-friendly Comfort Inn Cancun Aeropuerto also features multilingual staff and a lift. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 4 levels
  • Built in 2010
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
Comfort Inn Cancun Aeropuerto offers 65 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with digital channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 3:30 PM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM

Restaurants on site

  • La Veranda

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 380 per pet, per night, plus a deposit of MXN 500 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Service fee: MXN 27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

What is the cancellation policy at Comfort Inn Cancun Aeropuerto?

Comfort Inn Cancun Aeropuerto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Cancun Aeropuerto?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Cancun Aeropuerto on 8 July 2025 start from AU$125.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Cancun Aeropuerto?

Yep, Comfort Inn Cancun Aeropuerto has a free self car park.

Are there any beaches close to Comfort Inn Cancun Aeropuerto?

The closest beach to Comfort Inn Cancun Aeropuerto is Delfines Beach (7.6 km).

Does Comfort Inn Cancun Aeropuerto serve breakfast?

Sure does, complimentary continental breakfast is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Comfort Inn Cancun Aeropuerto?

Yep, there's a free shuttle from the airport to the hotel that runs from 3:30 PM - 9:30 PM on request.

Is there a bar or restaurant at Comfort Inn Cancun Aeropuerto?

Yep, you can grab a meal at Comfort Inn Cancun Aeropuerto's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Comfort Inn Cancun Aeropuerto?

Check-in begins at 3 PM. Check-out time is noon.

Comfort Inn Cancun Aeropuerto Reviews

Reviews

5.4
Rating 10 - Excellent. 143 out of 1002 reviews
Rating 8 - Good. 161 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 198 out of 1002 reviews
Rating 2 - Terrible. 308 out of 1002 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Caro

Stayed 1 night in Mar 2025

2/10 Terrible

Lorraine

Stayed 1 night in Feb 2025

6/10 Okay

Luis A.

Business traveller
Good location - close to the airport.
Stayed 1 night in Mar 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the airport
Stayed 4 nights in Feb 2025

6/10 Okay

olivier

Stayed 1 night in Feb 2025

6/10 Okay

antonio, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Travelled with partner
The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.
Stayed 1 night in Feb 2025

2/10 Terrible

Brie

Disliked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.
Stayed 1 night in Feb 2025

8/10 Good

Cameron

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karla

Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place if you need an hotel nearby the airport
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn’t even stay… It’s a terrible location in the room had a funny smell to it
Stayed 1 night in Jan 2025

8/10 Good

Oswaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty close to the airport. Liked that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Convenient stay

Very convenient for location, very close to the airport since we arrived very late at night. Friendly service, underground parking area very small and tight, becareful not scratch your car, just small cars enter here though. Once we arrived, the floor of the parking was partially flooded with smelly water. The room were clean overall just some of the furniture would need to be changed soon. Convenient for people passing by, so you get what you payed for.
Stayed 1 night in Jan 2025

2/10 Terrible

Fernando

Travelled with family
Disliked: Property conditions & facilities, room comfort

No hot water

No hot water in the shower, even heard that from other guests. Not in a great location to get food after 9pm.
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Stayed 1 night in Dec 2024

2/10 Terrible

Broderick

Stayed 1 night in Dec 2024

10/10 Excellent

Toby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Staff was nice. Breakfast was good, too.
Stayed 1 night in Dec 2024

4/10 Poor

Nino

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.
Stayed 2 nights in Nov 2024

4/10 Poor

Raul Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Bryce

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024