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5.0 out of 5

"Great hotel, has everything you need, food is great, the wet and drinking bar gets a bit dirty by the end of each day but what do you expect from a sw ... " More

By a verified traveller on Sat 13 May 2017

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Hotel Description

An all-inclusive stay in Cancun awaits you at Riu Cancun All Inclusive. Within steps you'll find Caracol Beach and Cancun Convention Center within a short 5-minute stroll. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with satellite channels are featured in all 569 rooms, and you can enjoy free WiFi, balconies, and free bottled water. Additionally, minibars, ceiling fans, and safes are available.

A day of pampering at Renova Spa can include beachside massages, facials, and mani/pedis. The buffet restaurant, Miramar, is open for breakfast, lunch, and dinner. With 5 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite nightclub and health club. Additionally, you'll find free WiFi in public areas, a spa tub, and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 3.5-star Zona Hotelera property include Forum Beach and Delphinus Dreams.

Standard Room, Ocean View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Cancun All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Cancun All Inclusive

Everyone (1)
5 out of 5

Nice fun hotel on the beach!

Great hotel, has everything you need, food is great, the wet and drinking bar gets a bit dirty by the end of each day but what do you expect from a swim up bar pool. Only downfall is no wifi in the rooms unless you pay!

Posted by on 13 May 2017

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All-inclusive Details

  • Surfing/boogie boarding included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Scuba lessons included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All non-motorised water sports included
  • On-site live performances included
  • Snorkelling included

Property Features

Riu Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Cancun All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include limo/town car service and a meeting room. A nightclub, spa services, and tour/ticket assistance are also featured at Riu Cancun All Inclusive. Free self parking is available. A complete renovation of Riu Cancun All Inclusive was completed in July 2014. Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • 198 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.3 km / 15.1 mi)
  • Parking: Free self parking

Room Amenities

Riu Cancun All Inclusive offers 569 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Miramar - This buffet restaurant serves breakfast, lunch, and dinner.

La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Kulinarium - This restaurant serves dinner only. Open daily.

Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Spa Services

  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Riu Cancun All Inclusive

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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  • Riu Cancun Mexico
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You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.