Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Porch
1 bedroom, minibar, in-room safe, laptop workspace
Nightclub
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
2 bathrooms
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

7.4 out of 10
Good
(20 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, Ocean View (L)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(56 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 King Bed

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Room Standard with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Double Room with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room Standard

  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel Riu Cancun - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Gaviota Azul Beach and Forum Beach. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include beachside massages, facials and mani/pedis. The buffet restaurant, Miramar, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .This 3.5-property class Zona Hotelera property is 3.6 km (2.2 mi) from La Isla Shopping Mall and 3.7 km (2.3 mi) from Langosta Beach.

What's nearby

  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Gaviota Azul Beach - 9 min walk - 0.8 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Cancun - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A nightclub, spa services, and barbecue grills are also featured at Hotel Riu Cancun - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 569 guestrooms or units
  • 14 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Cancun - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Cancun - Adults Only - All Inclusive?

Hotel Riu Cancun - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Cancun - Adults Only - All Inclusive?

Yep, Hotel Riu Cancun - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Cancun - Adults Only - All Inclusive?

Yep, Hotel Riu Cancun - Adults Only - All Inclusive is a short 8-minute walk from Gaviota Azul Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Cancun - Adults Only - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Cancun - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Cancun - Adults Only - All Inclusive?

Hotel Riu Cancun - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Cancun - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Cancun - Adults Only - All Inclusive.

Is Hotel Riu Cancun - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Cancun - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Cancun - Adults Only - All Inclusive serve breakfast?

Yeah, free buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Cancun - Adults Only - All Inclusive?

No, Hotel Riu Cancun - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Cancun - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Cancun - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Cancun - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Cancun - Adults Only - All Inclusive?

There is a golf course next to Hotel Riu Cancun - Adults Only - All Inclusive.

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1639 out of 3147 reviews
Rating 8 - Good. 741 out of 3147 reviews
Rating 6 - Okay. 396 out of 3147 reviews
Rating 4 - Poor. 162 out of 3147 reviews
Rating 2 - Terrible. 209 out of 3147 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the resort. Good customer service. The room was cleaned daily and there is plenty to do. The themed parties were fun. In my opinion, the food could be a lot better. There were limited options in all of the restaurants.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property very much, it was so good
Stayed 4 nights in Apr 2025

4/10 Poor

Hailey

Disliked: Staff & service, property conditions & facilities
didn’t enjoy it at all
Stayed 7 nights in Mar 2025

10/10 Excellent

DeeDee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time!! Loved the service!! The location was exactly what were looking for...we will be back!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Osmer L Puerto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Muhammad, Westbury

Liked: Cleanliness, amenities
Good food overall very clean
Stayed 6 nights in Mar 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff here. They were so friendly! Vincent at the pool was so kind. The rooms were a little dated, and there were some stains on the sheets, but the cleaning staff was great when we were there.
Stayed 6 nights in Mar 2025

8/10 Good

Stephanie Cano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

6/10 Okay

Damandeep

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Unsafe. There were multiple occasions I heard patrons reporting that their stuff was getting stolen, including cash and passport.
Stayed 6 nights in Mar 2025

8/10 Good

Tara

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Rocio, Rogers

Stayed 6 nights in Mar 2025

10/10 Excellent

Kydirah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time. I just didn’t like they don’t let you check in until 4 exactly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lots of fun
Stayed 5 nights in Mar 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff management very nice every where you went.when you needed service for a problem or issue management was there promptly. The food was 5 star at every restaurant.
Stayed 6 nights in Mar 2025

10/10 Excellent

Osmida De Jesus Valdespino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so fun
Stayed 5 nights in Mar 2025

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service was amazing, food the same, amenities fantastic. The rooms need updating: bathroom doors were not closing, floors scratched, doors scratched, elevators inadequate. Again, the service was spectacular, and so was everything except of the property condition. We will come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sierra

Stayed 3 nights in Mar 2025

10/10 Excellent

Jashanjot kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at the Riu Hotel in Cancun! This was my first time experiencing an all-inclusive resort, and I couldn’t have asked for a better place to start. The entire experience was amazing, from the stunning beachfront location to the incredible variety of food and drinks. The staff were so friendly and attentive, always making sure we had everything we needed to relax and enjoy ourselves. The rooms were clean and comfortable, and the entertainment was top-notch! I tried a little bit of everything and was never disappointed. I can’t wait to return soon—highly recommend it to anyone looking for a fun, stress-free getaway! - from Lovedeep ,Arshdeep and jashanjot :)
Stayed 4 nights in Mar 2025

8/10 Good

Shruti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff service
Stayed 4 nights in Mar 2025

8/10 Good

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Hritish

Liked: Cleanliness, staff & service, property conditions & facilities
It was good and clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Anabel Amayrani

Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is key! This resort was right next to beach, 5 min walk to restaurants, clubs, shopping & more! Plus they had everything else all inclusive if you wanted to stay at resort only.
Stayed 4 nights in Mar 2025