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Emporio Cancun Optional All Inclusive

4.0 star property

Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
Sports bar
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$318
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Deluxe Double Room

8.4 out of 10
Very good
(52 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, Partial Ocean View

8.6 out of 10
Excellent
(116 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(36 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(44 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(31 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Swim up King Oceanfront Only Adults

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room Deluxe

  • 35 sq m
  • Sleeps 4

Suite Deluxe

  • 40 sq m
  • Sleeps 3

Room Deluxe with Partial Sea View

  • 35 sq m
  • Sleeps 4

Suite Deluxe with Partial Sea View

  • 40 sq m
  • Sleeps 3

Super Saver Non Refundable

9.0 out of 10
Wonderful
(14 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 34 sq m
  • Sleeps 4

Room Premium with Ocean View

  • 35 sq m
  • Sleeps 4

Room Deluxe with Beach View

  • 35 sq m
  • Sleeps 4

Suite Deluxe with Beach View

  • 40 sq m
  • Sleeps 3

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

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About the area

Cancun

At Emporio Cancun Optional All Inclusive you'll be 2 km (1.2 mi) from Delfines Beach and 4.5 km (2.8 mi) from La Isla Shopping Mall. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and free self-parking. .The restaurant, CúA Culinary Artisans, serves international cuisine and is open for breakfast, lunch and dinner. Legacy Room is the resort's own sports bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and waterslide. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera resort include Iberostar Cancun Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 4 min walk - 0.4 km
  • Oasis Arena - 11 min walk - 0.9 km
  • Delfines Beach - 16 min walk - 1.3 km
  • Aquaworld - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Flama - ‬3 min walk
  • ‪Piña Colada - ‬5 min walk
  • ‪Tun-kul - ‬4 min walk

About this property

Emporio Cancun Optional All Inclusive

Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 545 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 545 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 370 for children
  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

What is the cancellation policy at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 19 Apr 2026 start from AU$318, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Cancun Optional All Inclusive?

Yep, Emporio Cancun Optional All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Emporio Cancun Optional All Inclusive?

The closest beach to Emporio Cancun Optional All Inclusive is Delfines Beach (1.3 km).

Is there a spa on site at Emporio Cancun Optional All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Emporio Cancun Optional All Inclusive have a pool?

Yep, and guests love it! Emporio Cancun Optional All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

Does Emporio Cancun Optional All Inclusive have a waterslide?

Yep, this property has a waterslide!

Does Emporio Cancun Optional All Inclusive serve breakfast?

You bet, buffet breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Emporio Cancun Optional All Inclusive?

No, Emporio Cancun Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Cancun Optional All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Cancun Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Cancun Optional All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Emporio Cancun Optional All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 7-minute walk away.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1200 out of 2447 reviews
Rating 8 - Good. 530 out of 2447 reviews
Rating 6 - Okay. 332 out of 2447 reviews
Rating 4 - Poor. 165 out of 2447 reviews
Rating 2 - Terrible. 220 out of 2447 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michele R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazingly helpful and friendly. Everything was so clean and beautiful. Most of the resort restaurants order from the same kitchen which is interesting. But menu choices are slightly different. This resort is close to many options for shopping, restaurants, activities. I would definitely stay here again
Stayed 5 nights in Dec 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious in all of the restaurants inside of the resort.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eric, Kennesaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is fantastic! The pools, beach, facilities, rooms, etc were all top notch! However, I had some minor problems. The ice maker on my floor was broken the entire week that I was there & it didn't seem like there was any effort to fix it. I had to call their service department, who arrived very quickly, to address problems with the air conditioning in my room. However, I think the problem may have been my lack of understanding of the door sensors, which all have to closed before the a/c would come on, which was not clearly explained to me. The technicians do not speak English making communication difficult. Also, the thermostat in the room had an extremely bright backlight, which never cut off, making it difficult to sleep. It was like having the sun next to our bed! I tried covering it up with clothes, towels, etc. But, they really need to fix that. They use blackout curtains to keep the outdoor light from coming in but the bright light from the thermostat was far worse. I chose the all inclusive breakfast only option, which I believe is the best choice. It's the same food everyday but the variety is so huge that I never got board with breakfast 6-12PM. Some others complained that the meals for lunch and dinner were also the same food each day and sometimes served cold. But, I did not personally experience that since I got the breakfast only option. Also, a larger refrigerator inside the room would have been nicer. But overall, I would certainly return again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and entire resort were spotless, view of the ocean was amazing. Food was very good
Stayed 7 nights in Dec 2025

6/10 Okay

Jason

Liked: Cleanliness, amenities
The room was great. Beautiful view except for the construction that I should have been made aware of before booking. I felt I was deceived, lied to.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. We stayed only 2 nights so did not get all inclusive, but recommend if you will drink many alcoholic beverages.
Several pools and hot tubs to enjoy.
Many buildings!  Large property.
Beach on property!
View from 7th floor room
Stayed 2 nights in Dec 2025

10/10 Excellent

Yessica

Travelled with group
Liked: Cleanliness, property conditions & facilities
Fantastic 2nd time staying here
Stayed 8 nights in Dec 2025

10/10 Excellent

Helen

Stayed 14 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nos gusto mucho este hotel, nos sentimos muy bien atendidos en Bacoli y en Fasano, la playa y las acomodaciones estuvieron muy bien!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 3 rooms with two different families. Two out of three view were great, but one was on the side facing the parking lot. The one with the good view had construction going on right outaide the door but they did end at around 7 or 8pm. Beach staff was amazing and quick, they should clean the beach.
Stayed 1 night in Dec 2025

8/10 Good

Fradena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Only issue We had is when we ordered from room service we never received our items. Other than that we had a wonderful vacation stay. Enjoyed the swimout pool, Daniel our waiter was super nice, and my birthday cake shape using the tires made my birthday even the more special.
Stayed 3 nights in Dec 2025

2/10 Terrible

Anpalakan

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There is heavy construction work happening here, noisy not relaxing at all. All inclusive here, was not all inclusive. Photos are deceiving and old. You have to pay extra for Jack Daniel’s and many other normal popular brands. Food basic and poor. Paid for all inclusive fridge never had any drinks in. 2 bottles of water and coffee in room. Really poor, waste of money. Beds really soft would not recommend. Will be contacting Expedia as this was for my partners birthday and it was a waste of money. Bbq on the beach was ok but basic. Poor.
Noisy Construction site.
Stayed 2 nights in Dec 2025

8/10 Good

Anil

Stayed 5 nights in Nov 2025

10/10 Excellent

Anik

Stayed 10 nights in Dec 2025

6/10 Okay

Anton

Travelled with family
Liked: Cleanliness
As US citizen was intentionally placed in the room with constant water coming on the floor, broken lock on balcony door and not working safe and closet doors. Was mislead by management where to eat and general locations and schedule of restaurants. Would not recommend for US citizens to visit. Staff in general are nice people.
Stayed 7 nights in Dec 2025

8/10 Good

AKM

4/5
Stayed 4 nights in Dec 2025

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was perfect!!!!
Stayed 3 nights in Oct 2025

6/10 Okay

jane

Travelled with family
Liked: Cleanliness
Clean room and great housekeeping service
Kids pool slide
Clean pool
Beautiful sign 👌🏿
Complimentary birthday cake, delicious
Stayed 6 nights in Dec 2025

6/10 Okay

Monika

Stayed 4 nights in Dec 2025

10/10 Excellent

Cesar Hernandez

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the Birria it was so a delicious and the freshly baked bread
Stayed 5 nights in Nov 2025

10/10 Excellent

Ayesha

Stayed 3 nights in Nov 2025

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness
Really good breakfast lots of options. Friendly staff. option to book excursions within the hotel.
Stayed 3 nights in Dec 2025