Emporio Cancun Optional All Inclusive

4.0 star property
Beach resort with 3 restaurants and 3 outdoor pools

Photo gallery for Emporio Cancun Optional All Inclusive

On the beach, beach towels
Property preview
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$337
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Place, Aquaworld
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed - double
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Partial Ocean View

8.6 out of 10
Excellent
(101 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Sofa bed - double
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(15 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room Deluxe

  • 35 sq m
  • Sleeps 4

Suite Deluxe

  • 40 sq m
  • Sleeps 3

Room Deluxe with Partial Sea View

  • 35 sq m
  • Sleeps 4

Suite Deluxe with Partial Sea View

  • 40 sq m
  • Sleeps 3

Super Saver Non Refundable

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 34 sq m
  • Sleeps 4

Room Premium with Ocean View

  • 35 sq m
  • Sleeps 4

Room Deluxe with Beach View

  • 35 sq m
  • Sleeps 4

Suite Deluxe with Beach View

  • 40 sq m
  • Sleeps 3

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

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About the area

Cancun

At Emporio Cancun Optional All Inclusive you'll be 0.6 km (0.3 mi) from Iberostar Cancun Golf Course and 2 km (1.2 mi) from Delfines Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and 2 poolside bars. .The restaurant, CúA Culinary Artisans, serves international cuisine and is open for breakfast, lunch and dinner. Legacy Room is the resort's own sports bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and waterslide. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera resort include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 4 min walk - 0.4 km
  • Delfines Beach - 16 min walk - 1.3 km
  • Aquaworld - 17 min walk - 1.5 km
  • El Rey Ruins - 9 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Piña Colada - ‬5 min walk
  • ‪Noriku - ‬3 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Chala - ‬3 min walk
  • ‪Bahia Rodizzio - ‬4 min walk

About this property

Emporio Cancun Optional All Inclusive

Beach resort with 3 restaurants and 3 outdoor pools
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 495 for adults and from MXN 320 for children
  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

What is the cancellation policy at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 10 Nov 2025 start from AU$330.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Cancun Optional All Inclusive?

Yep, Emporio Cancun Optional All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Emporio Cancun Optional All Inclusive?

The closest beach to Emporio Cancun Optional All Inclusive is Delfines Beach (1.3 km).

Is there a spa on site at Emporio Cancun Optional All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Emporio Cancun Optional All Inclusive have a pool?

Yep, and guests love it! Emporio Cancun Optional All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 9:00 PM.

Does Emporio Cancun Optional All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive features 2 poolside bars, 3 outdoor pools and 3 restaurants.

Does Emporio Cancun Optional All Inclusive serve breakfast?

You bet, buffet breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Emporio Cancun Optional All Inclusive?

No, Emporio Cancun Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Cancun Optional All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Cancun Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Cancun Optional All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Emporio Cancun Optional All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 7-minute walk away.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 986 out of 2011 reviews
Rating 8 - Good. 417 out of 2011 reviews
Rating 6 - Okay. 275 out of 2011 reviews
Rating 4 - Poor. 146 out of 2011 reviews
Rating 2 - Terrible. 187 out of 2011 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Liked: Staff & service
The food options were terrible…we had to go outside of the resort to find food. The property didn’t have many options for entertainment.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paola

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall nice clean and friendly
Stayed 5 nights in Jul 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms not cold enough, need more food access. More amenities to use on the beach.
Stayed 3 nights in Jul 2025

6/10 Okay

Pablo Enrique

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is good, the food could be better but the Italian restaurant was great. The staff needs to work on customer service, I understand tips are important it felt, no tip every time no food service….
Stayed 2 nights in Jul 2025

6/10 Okay

Anais Cruz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

8/10 Good

Antonio

Travelled with family
Liked: Staff & service, property conditions & facilities
We like that was safe and quiet.
Stayed 11 nights in Jul 2025

4/10 Poor

Melinda

Stayed 6 nights in Jul 2025

2/10 Terrible

Aster

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
what i didn't like is first the air condition was not working then they didnot want to give us 4 battle water even though we pay for 4 people, we lost one flip flop shoe and also untill we live the fridge was not working. we had unpleasant time staying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with outstanding service. The staff was incredibly kind and attentive, always making sure everything was perfect. I’ll definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hugo, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice stay, I enjoyed time
Stayed 6 nights in Jul 2025

8/10 Good

Casey

Stayed 5 nights in Jul 2025

10/10 Excellent

Jones Tamar Santos

Great
Stayed 2 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities
Large and confusing property where things are far away like the reception area and it’s hard to get pool towels because of the hours. Lobby on 4th floor and all the different buildings kind of hard to get used to. Nice beach with loungers and pool/hot tub is nice but plenty of kids where they were not allowed. Comfortable room. Had an entertaining show one night near the pool area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very kind and friendly, the locals were also very eager to help
Stayed 3 nights in Jul 2025

6/10 Okay

Ma Jennierose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST DEAL IN CANCUN!

Amazing resort! Will most definitely be headed back out there! So relaxing, great food, everything you need is on site. The room is so beautifully laid out! I LOVED IT!
Stayed 3 nights in Jul 2025

8/10 Good

Melissa

Liked: Staff & service, amenities
AC not working properly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rolando, Orlando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pools, Great food, spacious rooms and steps away from the beach
Stayed 5 nights in Jul 2025

10/10 Excellent

John J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property
Stayed 6 nights in Jul 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately was not aware of construction on site which negated the ocean view
Stayed 5 nights in Jul 2025

10/10 Excellent

Yeni Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Sara was so nice and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

corey

Travelled with family
Liked: Cleanliness, staff & service, amenities
I do enjoy this place. 3rd time staying here for extended visits. Cons: construction at different areas of resort. I understand there will be upgrades. The construction this year is one of the pools. Work performing all day so it is a bit noisy. I did not come here for the pool however nor do I stay at the resort during the day. This is not a huge deal for me. Steps. Lots and lots of steps. Everywhere. I cannot spell the word steps without walking into another flight of steps. Everywhere. When I go solo to this place, I do not mind. I could however tell that my party I brought became tired of them very quick. Location. So with Emporio, we r is cheaper, but the location is not the best. No quick shopping or great food at quick notice. Again, I do not mind getting an uber, taxi, or walking. The party I brought did however not enjoy shuttling around everytime. Buffet. I never do the all inclusive. I don’t drink and the food is just average. I did not come here for a buffet. I came for local food. The pros: staff is amazing. Clean. Always clean. Staff is always ready to help. Air conditioning is awesome. Beach is great (make sure it is not seaweed season), I will be back next year around the same time. Thank you Emporio!!!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 7 nights in Apr 2025

10/10 Excellent

GORDON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great staff with lots of smiles. I wool return!
View from our balcony.
Ferry to Isla Mujeres isn’t far. Nice day trip!
Stayed 5 nights in Jul 2025