Hard Rock Hotel Cancun - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
Creator video - submitted by Livin Mivida Travels
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, free minibar, in-room safe
Rock Royalty Ocean View King | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
The current price is AU$738
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Rock Suite Ocean View (Two Bedroom)

  • Ocean view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Ocean View (Diamond)

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Rock)

  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Rock Royalty Ocean View King

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(29 reviews)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Double

8.6 out of 10
Excellent
(35 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Lagoon View

8.2 out of 10
Very good
(19 reviews)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Lagoon View (Two Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Ocean View - Two Bedroom

  • Ocean view
  • 80 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Family Ocean View Double Beds - Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 80 sq m
  • Sleeps 6
  • 4 Double Beds

Classic Room, Accessible, Lagoon View

  • Lagoon view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

  • Lagoon view
  • 80 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

  • Ocean view
  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

  • Ocean view
  • 79 sq m
  • Sleeps 6
  • 4 Double Beds

Deluxe Double Room, Lagoon View (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

  • Lagoon view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Ocean View (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Classic)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Classic)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Hard Rock Hotel Cancun - All Inclusive . Within a 30-minute stroll, you'll find Aquaworld and Iberostar Cancun Golf Course. Highlights at this all-inclusive property include 5 restaurants, 6 bars/lounges and a full-service spa. .A day of pampering at The Rock Spa can include massages, body wraps and mani/pedis. The family restaurant, Pizzeto, serves pizza and is open for lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Zona Hotelera property, you'll be 2.7 km (1.7 mi) from La Isla Shopping Mall and 3.7 km (2.3 mi) from Delfines Beach.

What's nearby

  • Ballenas Beach - 3 min walk - 0.3 km
  • Aquaworld - 11 min walk - 1.0 km
  • Kukulcan Plaza Shopping Mall - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪Nebbiolo - ‬5 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬6 min walk
  • ‪The Great Room - ‬9 min walk
  • ‪Club 91 Lounge - ‬7 min walk
  • Cafetto

About this property

Hard Rock Hotel Cancun - All Inclusive

Luxury property on the beach, with outdoor pool
Hard Rock Hotel Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hard Rock Hotel Cancun - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 600 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 16404 sq ft of conference space
  • 1524 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. This Cancun property provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

The Rock Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Pizzeto
  • Toro
  • Zen

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference centre (16,404 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 4 accessible parking spaces
  • Handrails in stairways (90 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

This property is closed from 3 August 2026 to 15 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (return)
  • Pet fee: USD 150 per pet, per week
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Cancun - All Inclusive ?

Hard Rock Hotel Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on 11 Feb 2026 start from AU$738.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Cancun - All Inclusive ?

Yep, Hard Rock Hotel Cancun - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Cancun - All Inclusive ?

Yep, Hard Rock Hotel Cancun - All Inclusive is a short 6-minute walk from Ballenas Beach.

Is there a spa on site at Hard Rock Hotel Cancun - All Inclusive ?

Yep, The Rock Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Hard Rock Hotel Cancun - All Inclusive have a pool?

Hard Rock Hotel Cancun - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hard Rock Hotel Cancun - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Cancun - All Inclusive ?

Hard Rock Hotel Cancun - All Inclusive features a full-service spa, a health club and an outdoor pool. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Hard Rock Hotel Cancun - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Cancun - All Inclusive .

Is Hard Rock Hotel Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hard Rock Hotel Cancun - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hard Rock Hotel Cancun - All Inclusive ?

Yep, all rooms come with private hot tubs.

Does Hard Rock Hotel Cancun - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel Cancun - All Inclusive ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Cancun - All Inclusive ?

Yep, you can grab a meal at Hard Rock Hotel Cancun - All Inclusive 's onsite restaurant that serves pizza.

What time are check-in & check-out at Hard Rock Hotel Cancun - All Inclusive ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Cancun - All Inclusive ?

Cats and dogs are welcome at Hard Rock Hotel Cancun - All Inclusive , with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Hard Rock Hotel Cancun - All Inclusive ?

There is a golf course next to Hard Rock Hotel Cancun - All Inclusive .

Hard Rock Hotel Cancun - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 787 out of 1504 reviews
Rating 8 - Good. 271 out of 1504 reviews
Rating 6 - Okay. 190 out of 1504 reviews
Rating 4 - Poor. 107 out of 1504 reviews
Rating 2 - Terrible. 149 out of 1504 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elmer Oswaldo Lopez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

miguel

Stayed 4 nights in Nov 2025

4/10 Poor

Sunny

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was super dated. Especially for the price we paid. We complained to staff multiple times and there was nothing done to resolve our issues. Not to mention they are remodeling. So if you stay in your room at all during the day all you hear is construction noise. Also it is a vacation club. We had that shoved down our throats from the moment we walked in until the moment we left. Will never return to a hard rock hotel ever.
Stayed 6 nights in Nov 2025

6/10 Okay

PATRICIA, mays landing

Travelled with family
Liked: Cleanliness
Disliked: Amenities
My overall experience was good until I had a negative experience at one of the pool side bars. The bartender stated I could only have Modello draft beer. However I noticed several people were asking for corona light and they provided them with corona light. When I pointed out he did in fact have corona light, I observed him giving out to other people… he then provided me with corona light. I viewed the Incident as Prejudice and inappropriate.!! That negative encounter left a negative impact. The entertainment was lacking and in general common areas I. The hotel were poorly maintained.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rommel P, Patterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had vip access, ocean view. Food selection and drinks were great! The staff were very friendly. Nightly entertainment was fantastic!
Stayed 4 nights in Sep 2025

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Entertainment, teen activities, and snacks were not as expected.
Stayed 4 nights in Nov 2025

10/10 Excellent

Angel De La

Stayed 4 nights in Nov 2025

10/10 Excellent

Ninoska, Fairview

Stayed 3 nights in Oct 2025

10/10 Excellent

Uri Dean

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and beach area. Staff was friendly and nice but attention to everyone. The timeshare sellers are aggressive and will hunt you until you give in or yell at them as I did. Because being woken up every morning at 7:45 am is ridiculous.
Stayed 10 nights in Oct 2025

10/10 Excellent

Art

The beach at this location is awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

John Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and food was above average...pool was exceptional as was the beautiful sargassum free beach!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Xochitl, Chicago

Stayed 6 nights in Oct 2025

6/10 Okay

Oluwafunmilayo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
i was served cold food at one of the restaurant.
Stayed 7 nights in Oct 2025

2/10 Terrible

Muhamad

Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had amazing experience, staff were very kind
Stayed 3 nights in Oct 2025

10/10 Excellent

candace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful view, beautiful facility, and the staff treated us so well. Cannot wait to go back.
Stayed 6 nights in Oct 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes everything perfect
Stayed 6 nights in Oct 2025

10/10 Excellent

Rafid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad said he loved everything about this hotel!
Stayed 6 nights in Oct 2025

10/10 Excellent

Ibe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Yasmi

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff is annoying they will try and sell you even the air you breath food wasn’t great no flavor rooms are outdated old cleanliness is ok I would not be staying there again don’t fall for anything they tell you is free or discounted it’s a way of tricking you into buying time share which will require a presentation over all ok but I’ve stayed at better hotels for cheaper
Stayed 5 nights in Oct 2025

10/10 Excellent

Kawaljit Singh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was awesome trip
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan Stanley

Stayed 10 nights in Oct 2025

6/10 Okay

Cary

Disliked: Property conditions & facilities
I’ve stayed before and had a better experience but this time I was put on the first floor. There was construction so we weren’t able to use the elevator to access the lobby. The room was very outdated, water was cold shower drain clogged, pool full of kids even at the swim up bar. Not the vibe we were hopeful for
Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Stayed 7 nights in Aug 2025