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The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Property class: 4

Photo gallery for The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

A pool area with clear blue water, surrounded by palm trees and a view of the ocean.
Creator video
An aerial view of a beachfront hotel with a pool area, palm trees, and ocean waves.
A dining area with a view of the ocean, featuring wooden furniture and a glass table.
A resort with a central building surrounded by lush greenery and a view of the ocean.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant
The current price is AU$434
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Pyramid Standard

A hotel room with a bed, bedside table, TV, and a view of the outdoors.

Pyramid Standard

7.2 out of 10
Good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

A hotel room with a large bed, a desk, a television, and a view of the ocean.

Pyramid Ocean Front

7.0 out of 10
Good
(38 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Suite Pyramid Master

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dresser with drawers.

Suite Pyramid Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Hilton Cancun, an All-Inclusive Resort

Cancun
  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
8.6 out of 10, Excellent, 3,027 reviews
The price is AU$600
includes taxes & fees
15 Nov - 16 Nov
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About the area

Cancun

An all-inclusive stay in Cancun awaits you at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive. You'll be 2.2 km (1.4 mi) from Delfines Beach and 3.5 km (2.2 mi) from Hotel Zone Beaches. .A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Benazuza Adults Only, serves Mexican cuisine and is open for dinner. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include 20 restaurants, 2 coffee shops/cafes and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.
View more Resorts in CancunOpens in a new window

What's nearby

  • Oasis Arena - 1 min walk - 0.0 km
  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Maya Museum of Cancun - 9 min walk - 0.8 km
  • Aquaworld - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Havana Sports Bar - ‬1 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Coyote Loco - ‬3 min walk

About this property

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 20 dining venues
  • 2 bars on the beach
  • 15 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offers 320 accommodations with a safe and complimentary bottles of water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a shower, bathrobes and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

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Zona Hotelera
  • Pool
  • Spa
  • All-inclusive available
  • Kids’ pool
4.0 out of 5, Very good, 2,876 reviews
The price is AU$224
includes taxes & fees
12 Nov - 13 Nov
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Property amenities

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.63 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

What is the cancellation policy at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive on 27 Oct 2026 start from AU$434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Yep, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive has a free self car park.

Are there any beaches close to The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

The closest beach to The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is Delfines Beach (1.8 km).

Is there a spa on site at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Yep, Sensoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a pool?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive features 2 beach bars, a full-service spa and an outdoor pool.

Is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is a hit with families.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

No, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Relax with a coldie at the 2 beach bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

No, pets are not allowed.

Is there a golf course on site at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 747 out of 1893 reviews
Rating 8 - Good. 376 out of 1893 reviews
Rating 6 - Okay. 310 out of 1893 reviews
Rating 4 - Poor. 189 out of 1893 reviews
Rating 2 - Terrible. 271 out of 1893 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and big
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the price point
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach front view room we had was amazing, the room was clean and comfortable. The infinity pool was absolutely stunning!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good food people
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room Was a bit old, Food was ok
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel was very nice, and the service was good. However, the food at the buffets and restaurants was somewhat disappointing and didn’t quite match the overall quality of the hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to travel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staffing
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
Beach view and outdoor pool was good. Creating reservations and getting transportation was a little bit of a hassle but nothing bad. Good time but I don't think we would book this resort again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to a master suite Sian Ka’an and the room was amazing! We had a terrace with a big plunge pool. We had reservations for all the restaurants. Definitely upgrade its 100% worth it!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day, the staff was super friendly and kind. We’re definitely coming back!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,outdoor pool was really cleaned. Restaurant food really good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay good food
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are returning clients who consistently value the attentive service. It is a remarkable establishment in Cancun, Mexico.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort is beautiful, But the rooms need some work done, the A/C in my room was not working properly since I got there, and I had an incident where I slipped and fell coming in to my room because water had been dripping from the ac duct.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Room was okay, good food, more choices of restaurants, but my room didn't get water bottles refill everyday, and also there was 2 -3 times power outages in the first day, the power outage all day during daytime of our second day which was extremely hot and uncomfortable especially we were travelling with small kids
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. People very kind. Food excellent. Without hesitation my next trip to Cancun I will stay at Pyramid Hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited for our anniversary, and the staff gave us a lovely surprise. Overall, everything was excellent: the ocean view from our room, the cleanliness, and the housekeeping staff, who kindly ensured the room was kept in great shape every day. The in-room fridge was restocked daily, and the food at the various restaurants and buffets was delicious. The entertainment was a real bonus, too; different shows each night kept us entertained and happy. Thanks to the huge pool, we felt like we had our own space despite the hotel being busy, which made for a very pleasant experience. The staff was generally very friendly; we would especially like to highlight Mr. Libardo, who served us at one of the poolside bars and was incredibly attentive. We would definitely return to this hotel.
Stayed 5 nights in Jul 2026