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Free WiFi, iPod docks, and flat-screen TVs are featured in all 232 rooms. Minibars provide free refreshments, and 24-hour room service is also available. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Additionally, coffee/tea makers, in-room childcare, and free bottled water are available.
A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages, and detox wraps along with access to the sauna and spa tub. The fine-dining restaurant, Maria Bonita, serves Mexican cuisine and is open for dinner. With 20 bars/lounges to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite golf course and outdoor swimming pool. 6458 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include a casino, a nightclub, and free WiFi in public areas. There's also the convenience of free valet parking.
Within a 30-minute walk of this 4-star Zona Hotelera property, attractions include Delfines Beach and El Rey Ruins.
13 Nov. 2019 by Ricardo de la Paz, Hotel Manager.
Dear Guest, Thank you for taking the time to share your experience about your stay at our resort. We are delighted you have received excellent service from our staff we will congratulate them. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you again so you can witness the changes we implemented daily. Best regards,
The Pyramid at Grand Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at The Pyramid at Grand Oasis - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 20 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars, and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and an outdoor tennis court. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
The Pyramid at Grand Oasis - All Inclusive offers 232 air-conditioned accommodations with iPod docking stations and free minibar items. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Maria Bonita - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.
Tun-Kul - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Vip Lounge Bar - This fine-dining restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Makitaco: Mex-Japanese - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Villa Paola: Tapas & Wine - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar.
24-hour room service is available.
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
This property charges a non-refundable deposit of USD 30 per stay to be paid in cash for guests under 25 years old from February 1 - April 30, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.
Grand Oasis Runaway Program
Guests staying in a Pyramid room category can enjoy facilities at ALL Grand Oasis resorts without charge. Guests can experience a collection of resorts and access to over 50 restaurants, 50 bars, activities, and pools.
Full details at check-in. Transportation between properties is not included. Certain restrictions and guidelines apply.