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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Creator video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor wedding
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Spa
The current price is AU$578
includes taxes & fees
19 July - 20 July

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite Pyramid Master

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Pyramid Master

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Junior

Suite Pyramid Junior

Suite Pyramid Junior

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Standard

1 bedroom, free minibar, in-room safe, blackout curtains

Pyramid Standard

7.0 out of 10
Good
(34 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

1 bedroom, free minibar, in-room safe, blackout curtains

Pyramid Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Free bottled water
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Sian Kaan Standard

Sian Kaan Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

1 bedroom, free minibar, in-room safe, blackout curtains

Sian Kaan Master Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

About the area

Cancun

An all-inclusive stay in Cancun awaits you at The Pyramid Cancun By Oasis - All Inclusive. You'll be 0.8 km (0.5 mi) from Iberostar Cancun Golf Course and 2.2 km (1.4 mi) from Delfines Beach. Highlights at this beachfront property include 13 restaurants, 2 beach bars and a full-service spa. .A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Benazuza Adults Only, serves Mexican cuisine and is open for dinner. With 13 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include a casino, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Oasis Arena - 1 min walk - 0.0 km
  • Aquaworld - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 2 min drive - 2.5 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 4,358 reviews
The price is AU$585
includes taxes & fees
26 July - 27 July
GR Solaris Cancun & Spa - All Inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

What is the cancellation policy at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on 19 July 2025 start from AU$571.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yep, The Pyramid Cancun By Oasis - All Inclusive has a free self car park.

Are there any beaches close to The Pyramid Cancun By Oasis - All Inclusive?

The closest beach to The Pyramid Cancun By Oasis - All Inclusive is Delfines Beach (1.8 km).

Is there a spa on site at The Pyramid Cancun By Oasis - All Inclusive?

Yep, Sensoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive features 2 beach bars, a full-service spa and an outdoor pool.

Is The Pyramid Cancun By Oasis - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pyramid Cancun By Oasis - All Inclusive is a hit with families.

Is there a free airport shuttle available at The Pyramid Cancun By Oasis - All Inclusive?

No, The Pyramid Cancun By Oasis - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Pyramid Cancun By Oasis - All Inclusive?

Relax with a coldie at the 2 beach bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at The Pyramid Cancun By Oasis - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at The Pyramid Cancun By Oasis - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 523 out of 1398 reviews
Rating 8 - Good. 293 out of 1398 reviews
Rating 6 - Okay. 225 out of 1398 reviews
Rating 4 - Poor. 151 out of 1398 reviews
Rating 2 - Terrible. 206 out of 1398 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan Nidhal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 13 nights in Mar 2025

4/10 Poor

Rhaaghav

Disliked: Staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Victor

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay here again.
Stayed 7 nights in Mar 2025

8/10 Good

Ngoc d

Liked: Cleanliness
Nice hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Mikelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to be more clear about the restaurants having to be reservation. And should have more options.
Stayed 3 nights in Mar 2025

6/10 Okay

Keisha, Pawtucket

Liked: Cleanliness
Stayed 3 nights in Apr 2025

4/10 Poor

Meghan Lee

Liked: Cleanliness
Disliked: Staff & service
Stayed 10 nights in Mar 2025

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families and young kids
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose De Jesus Amezcua

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The look of the hotel is pretty, the atmosphere
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Just a few animals in the toilets but apart from that all good
Stayed 4 nights in Apr 2025

8/10 Good

Kevin, Stafford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay and lots of options, wheyher it be dining or activities. I wouldve been nice to have an expanded convenience store on property. Noticed a lot of trash / empty cups laying around pool area, behind bushes, etc.. Even noticed that the next morning, same trash from day before was still not picked up.
Stayed 4 nights in Mar 2025

6/10 Okay

Elbio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I came to this hotel in 2021 and loved it so much that decided to come back. But it has changed so much since the last time I came. The drinks and buffet are not as good as before. And before I actually stayed at grand oasis, this time I stayed at the pyramid. But the staff is so nice! Love their humbleness ❤️
Stayed 4 nights in Mar 2025

10/10 Excellent

Harpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel the positives. * Food options are plentiful....16 different restaurants, some you have to book ahead of time either the day of or anytime during your stay. It's very easy and convenient to download the oasis app as you can naviagate the whole resort, book your restaurants, and see what activities and entertainment they have going on. * Clean rooms * Biggest pool in Cancun, make sure you get your spots early, a lot of guest get up insanely early and put there towels down. This doesn't reserve your spot but just get out there early. *Beach is what you came here for and it's one of the biggest properties in Cancun thus having one of the biggest beach areas in Cancun. Again get there early to get a good spot. The constructive criticism and additional things to know. * They give you 2 towels per room when you get your towels at the kiosk. They also give you 2 towels in your room when you first arrive. *Uber is your friend and safe, if you take the taxis or hotel transportation it's over 5x more. *Explore downtown Cancun, it's just a few minutes from this hotel. Again, it's safe to venture out. * Stay at the pyramid with the black band, that gives you more options for restaurants, private beach beds, you have to pay a little extra for them, and just an overall better experience. Overal this hotel is clean, safe, and good for familys and adults. Great atmosphere and very relaxing. All the staff is very friendly and accommodating. Will come here again.
Stayed 5 nights in Apr 2025

6/10 Okay

Nerima, Monticello

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No bell boys at the door to greet you and take your luggage to the room like other resorts I have visited in Cancun/Riviera Maya. Alcohol is completely water down, and no waiters by the pool to offer drinks. Rooms should have stand showers instead of high tubs which is hard to get out of and can fall down. There was lots of pressure by sales people to sign up for Oasis membership which is waste of time and they get you the first day before you experience the actual stay. Food was ok, don't like the part where eggs are made a pork together, for someone that does not eat pork due to religious reasons which is many in this world. They should have separate grill just for eggs and veggies and meat should be cooked on different grill which they do have right next to it, but they are not using it. The Italian restaurant was good and food was pretty good, the steakhouse is also good. Now we come to the pool area, which is really dirty and water is not maintained as it should. There was floating garbage in the pool including plastic cups, trash, etc. I think lots of people pee in the pool, and the reason is that there are not enough restrooms around pool areas, probably the reason why people pee in the pool which is disgusting. There are no lifeguards anywhere around the pool areas and pool is really big. The waiters and bartenders were pretty good and friendly. Beach/Pool towel situation is horrible no stations to exchange dirty towels,
Stayed 6 nights in Apr 2025

10/10 Excellent

Chaletin

Stayed 4 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2025

8/10 Good

Briana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel design the pyramid was beautiful, especially the beach view. The rooms were clean and exactly what I asked for. I wish the bars had menus but the drinks were good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Somkiet

Stayed 7 nights in Apr 2025

10/10 Excellent

Karam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the resort and I fully recommend for people going on vecation with family every thing there was perfect restaurants pool ocean service 10/10 don’t ever see other fake reviews from the other people trust me it’s worth every minute and dollar you spend in the pyramid but get the pyramid oceanfront it’s totally different from grand osios
Stayed 4 nights in Apr 2025

8/10 Good

Ferdousi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a lot of advertising going on, lot of force to accept promotions or to become members for traveling. They catch people at the entrance and make promises for free activities but then make excuses about them and don’t give the offers. This is wasting our time. There are hidden fees to everything. other than that the resort overall is good, housekeeping, waiters are pleasant. Another recommendation would be halal meat. We are Muslim and we were only able to eat the fish and veggies, we did not eat the meat meals.
Stayed 3 nights in Apr 2025

8/10 Good

Tamia

Travelled with group
Liked: Staff & service, amenities
The resort was very nice, rooms needs to be upgraded, and food stands Thur out the resort staff should wear gloves while serving food.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anisah, Riverside

Travelled with group
Liked: Amenities, property conditions & facilities
Fun hotel overall!!
Stayed 2 nights in Apr 2025

8/10 Good

Ahmad, Miami

Stayed 3 nights in Apr 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sadly we had a very bad experience here for 9 days with help on our 2nd last day From broken glass by pools that takes hours to clean Ants in bedroom…. Unhappy staff galore They dont tell u kids can only eat at 3 places until you get there … so dining with family is low
Stayed 8 nights in Apr 2025