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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property

Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
Creator video - submitted by DLG Travel
Xhale club Master Suite Ocean Front King | Terrace/patio
Xhale club Master Suite Ocean Front King
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$525
includes taxes & fees
14 Apr - 15 Apr

Explore the area

View map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Xcelerate Junior Suite Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Ocean Front King

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

9.0 out of 10
Wonderful
(25 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Live Big Ocean Front Double

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Live Big Ocean Front King

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Lagoon View (Allure)

  • Lagoon view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View (Allure)

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Lagoon View (Allure)

9.0 out of 10
Wonderful
(46 reviews)
  • Lagoon view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Allure)

9.6 out of 10
Exceptional
(55 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale club Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale club Junior Suite upper Ocean Front Double

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale club Junior Suite upper Ocean Front King

9.4 out of 10
Exceptional
(24 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale club Master Suite Ocean Front King

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive. You'll be 3.7 km (2.3 mi) from Puerto Cancun Marina Town Center and 4.5 km (2.8 mi) from Forum Beach. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Relax Spa by Pevonia can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Spoon, is open for breakfast. With 11 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. 7684 square feet (714 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include Puerto Cancun Golf Course and La Isla Shopping Mall.

What's nearby

  • Langosta Beach - 2 min walk - 0.2 km
  • Jardín del Arte - 2 min walk - 0.2 km
  • Escénica Tower - 9 min walk - 0.8 km
  • Playa Tortugas - 17 min walk - 1.5 km
  • Tortuga Beach - 1 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪The White Box Gastrobar - ‬5 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness centre and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 429 guestrooms or units
  • 20 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 11 bars or lounges
  • 7684 sq ft of conference space
  • 714 sq. m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Relax Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Coquette
  • Fish Nets
  • Silk City
  • Spoon
  • Spumante

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,684 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive on 14 Apr 2026 start from AU$525, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a short 1-minute walk from Langosta Beach. Fun beach activities include volleyball, snorkelling and body boarding.

Is there a spa on site at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, Relax Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive.

Is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive family-friendly?

No, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

No, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Dogs are welcome at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1480 out of 2289 reviews
Rating 8 - Good. 410 out of 2289 reviews
Rating 6 - Okay. 199 out of 2289 reviews
Rating 4 - Poor. 105 out of 2289 reviews
Rating 2 - Terrible. 95 out of 2289 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MaryOlwen Roberts

Stayed 4 nights in Dec 2025

10/10 Excellent

alexandra

Travelled with partner
Staff very attentive and professional. Room service was always on point, room was always clean. Variety of restaurants to try and they’re all very good. Can’t wait to book again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ishiah

Stayed 4 nights in Dec 2025

2/10 Terrible

JINU

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our group of 11 adults stayed at Breathless Soul Resort Cancun, an adults-only property marketed as a 5-star luxury experience. Unfortunately, the stay was consistently frustrating and disappointing. As wedding industry professionals wrapping up our season, we expected relaxation, professionalism, and elevated service—but received the opposite. Check-in lacked any warm welcome, overview of amenities, or basic communication. We were never informed that a large private event would significantly restrict access to restaurants, bars, and common areas, nor warned about extreme food delays. Room service regularly took 5–6 hours, even when pre-ordered, with no communication regarding delays or missing orders. Restaurant meals were frequently forgotten, resulting in 2+ hour waits. Housekeeping was unreliable: dirty trays were left for days, towels were not delivered, rooms weren’t properly cleaned, and minibars were not restocked despite repeated requests. Bathrooms offered little privacy, which was uncomfortable for a couples-focused resort. Bar service was inconsistent and poorly communicated, with late-night drink restrictions, no rooftop pool bar service, confusion over towel policies, and one bartender behaving aggressively toward a guest. Activities were minimal, the club closed without notice, and amenities like the fire pit were refused without valid explanation. Overall, the resort lacks organization, communication, and basic hospitality standards. For a luxury, adults-only
Stayed 4 nights in Dec 2025

10/10 Excellent

Haley Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every single thing about this resort was amazing.
Stayed 5 nights in Dec 2025

8/10 Good

Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
_
Stayed 2 nights in Oct 2025

8/10 Good

Phi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and 10/10 food at the restaurants - we will be back!
Stayed 4 nights in Dec 2025

10/10 Excellent

Liza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Dec 2025

6/10 Okay

Demica

The hotel overall was nice. Let start with my check in experience, the guy who checked me in acted like he was paid based on the number of people he checked in at one time. This was my first time at the hotel he didn't give me any information like where the restaurants were, the amenities, bars, things going on the property, all he was worried about was selling me the VIP experience that wasn't VIP at all. The only thing I can say was the VIP bartenders Eric and Irving they made sure they served me at all times and they told me about different things going on at the hotel that would make my stay nice. Every restaurant I went to the staff was rude and acted like they didn't want to serve me and my friends. The staff as you walked around the hotel was not as friendly as I would have expected to get a reaction out of most of them you had to speak first. For the cost of an inclusive resort, they really need to work on their customer and providing and unforgettable experience.
Stayed 3 nights in Dec 2025

8/10 Good

Ashley Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. This was our second stay, however was not like our first. A big company had an event at the resort while we were there and many things were not available to us. There were three days of our 5 full days that the beach was not available to us. They had all of these ridiculous private events. One day there was one pool available and no room for the guests. We had nowhere to go. They didn’t plan this well and this stay was extremely disappointing. Food and staff always great. Will not return.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Orquidea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and cleaned every time I went back. Very organized.
Stayed 3 nights in Dec 2025

10/10 Excellent

Russell

The best
Stayed 6 nights in Dec 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Definitely upgrade to the Xhale package. The rooftop VIP pool is worth the price of the upgrade.
Stayed 3 nights in Dec 2025

6/10 Okay

Shaul

Liked: Cleanliness, property conditions & facilities
No matter where you go in the hotel there is someone trying to sell you something they are so pushy i came for a rrlaxing vacation
Stayed 4 nights in Dec 2025

10/10 Excellent

Aliseena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time
Stayed 5 nights in Dec 2025

10/10 Excellent

Treddrick

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here multiple times now. Room was clean and resort is nice. Food is okay. I would recommend booking here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Front room was amazing! All staff Members were very Friendly and willing to Help Roof Top Pool was alot of fun Food was very good for all inclusive resort. This is one of those properties that you don't have to go anywhere else. U can stay and enjoy all the Food & Drinks included Will definitely be Back!
Stayed 4 nights in Dec 2025

10/10 Excellent

Devin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 3 nights in Dec 2025

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, rooms were very clean. We always came back to the room with the bed made & room cleaned. The staff were sweet & very helpful. Such a great vacation!
Stayed 3 nights in Dec 2025

10/10 Excellent

Phirin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rom, great staff, and drinks
Stayed 5 nights in Dec 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier!!!
Stayed 4 nights in Dec 2025

6/10 Okay

Brittney D

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Ileen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond my expectations. Rooms was so clean and modern. Attention was amazing!!
Stayed 3 nights in Dec 2025