Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
Creator video - submitted by DLG Travel
Xhale club Master Suite Ocean Front King
Aerial view
Xhale club Master Suite Ocean Front King | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$718
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Xcelerate Junior Suite Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Ocean Front King

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xcelerate Junior Suite Live Big Ocean Front Double

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xcelerate Junior Suite Live Big Ocean Front King

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Lagoon View (Allure)

  • Lagoon view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View (Allure)

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Lagoon View (Allure)

9.0 out of 10
Wonderful
(43 reviews)
  • Lagoon view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Allure)

9.6 out of 10
Exceptional
(55 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale club Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale club Junior Suite upper Ocean Front Double

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Xhale club Junior Suite upper Ocean Front King

9.6 out of 10
Exceptional
(22 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Xhale club Master Suite Ocean Front King

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive. You'll be 3.7 km (2.3 mi) from Puerto Cancun Marina Town Center and 4.5 km (2.8 mi) from Forum Beach. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Relax Spa by Pevonia can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Spoon, is open for breakfast. With 11 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. 7684 square feet (714 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include Puerto Cancun Golf Course and La Isla Shopping Mall.

What's nearby

  • Langosta Beach - 2 min walk - 0.2 km
  • Jardín del Arte - 2 min walk - 0.2 km
  • Escénica Tower - 9 min walk - 0.8 km
  • Playa Tortugas - 17 min walk - 1.5 km
  • Tortuga Beach - 2 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪The White Box Gastrobar - ‬5 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness centre and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 429 guestrooms or units
  • 20 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 11 bars or lounges
  • 7684 sq ft of conference space
  • 714 sq. m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Relax Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Coquette
  • Fish Nets
  • Silk City
  • Spoon
  • Spumante

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,684 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, American Express and cash. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

As of 4 Feb 2026, prices found for a 1-night stay for 2 adults at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive on 2 Mar 2026 start from AU$718.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a short 1-minute walk from Langosta Beach. Fun beach activities include volleyball, snorkelling and body boarding.

Is there a spa on site at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, Relax Spa by Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive.

Is Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive family-friendly?

No, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

No, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?

Dogs are welcome at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1445 out of 2242 reviews
Rating 8 - Good. 405 out of 2242 reviews
Rating 6 - Okay. 196 out of 2242 reviews
Rating 4 - Poor. 103 out of 2242 reviews
Rating 2 - Terrible. 93 out of 2242 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Trinidad

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

8/10 Good

Basilii

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and comfortable. The staff were all very nice and the food was great everywhere. Only down side was the beach wasnt clear or blue and we were right next to a public beach the locals would go to so it was somewhat crowded.
Stayed 7 nights in Oct 2025

10/10 Excellent

Valentine

Stayed 4 nights in Oct 2025

10/10 Excellent

Aniela Leigh

Stayed 6 nights in Oct 2025

8/10 Good

paul, redondo beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Shanetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and majority of the time staff was very attentive. The only thing I didn’t like was room service. Food was very cold and didn’t have many options. Also I hate how dinner time doesn’t have a buffet. So basically if you don’t eat before a certain time, you’re fighting over what place to eat because the seats are limited. The grill outside only had 2 cooks so lines were very long to eat burgers etc. other than that, it’s a very beautiful clean property
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos A

Travelled with partner
Liked: Cleanliness
everything nice and the employees to friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

Julissa

Everything was amazing
Stayed 5 nights in Oct 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was irritating. Instead of checking in, you had to sit and people came around trying to sell services, timeshare, upgrades, etc. the Expedia coupons ended up being worthless. The steak dinner on the beach was not good . Friendly staff and nice rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

8/10 Good

Patrece

Stayed 3 nights in Oct 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful we were right on the corner of the Xhale Building and could watch the parties or go partake if we wanted as well. Staff was very friendly. The breakfast on the roof top which is exclusive for Xhale club was fantastic. The buffet was often cold and not great but might have been the times we went. I did end up with some stomach issues so I would suggest drinks with no ice, but there are pharmacies nearby should you need them. We were able to walk to the ferry to Isla Mujeres and felt very safe. Every time you leave the resort they ask for your name and room number which made me feel like they were gonna come find me if I went missing lol. We used uber most of the time and used the pin code option which was great! Also we used Nacho Tours for our transportation to and from airport highly recommend and ask for Luis he is the sweetest and so funny!! Of note if you go to xcaret there are no ubers in playa so plan accordingly, we had to take a taxi back and it was 100$! All in all we had a great time!
View from our room at night
Stayed 6 nights in Oct 2025

10/10 Excellent

Contessa Nicole

Liked: Cleanliness, property conditions & facilities
Staff rude
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ufunsho, Campbell Hall

Liked: Cleanliness, amenities, property conditions & facilities
Great place and food
Stayed 3 nights in Oct 2025

4/10 Poor

Jacques

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was great...no food/dinner after 4pm. No buffet after 4pm lunch. Extremely long waits for restaurants that don't require reservations, 1 hour 40 minutes. Restaurants closed makes no sense. Vacation club presentation was definitely a timeshare, they claimed no pressure, but you had to say no 3 times to 3 different people. No bracelet model, no good, caused lines when giving your room number.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ivan, Grandview

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing! Such a beautiful resort with so many beautiful people. The hospitality is out of this world. We tried almost all the restaurants. The views at Silk City is gorgeous in the morning and night. However the food at The French Restaurant “Coquette” was the best. The staff was so kind and friendly. Loved playing volleyball with Alex and Fabian. Michelle was so amazing and sweet. The deep tissue massage was amazing and the package is worth every penny. The hotel staff that kept our room clean and tidy were like ninjas. They were so quick yet amazing. Judith and her team was amazing. Samuel, Davi served us so well at Silk City. Cisar was so kind and quick at Coquette. This was our first and definitely not our last.
Breakfast at Silk City
The View from Croquette
View from our room
One of 3 views from the pool.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maxine Afua Maima

Stayed 4 nights in Oct 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breathless soul! The staff were amazing and made us feel very comfortable. Very clean room and facility. We liked that there were multiple pools, lots of chairs/seating options, the beachfront was directly on the property which was great, food was surprisingly good for a resort (we went in expecting mediocre and ended up pleasantly surprised at the variety and quality of the food). The only downside was the aggressive push to use the added “experiences”. We understand upselling is normal but the 5 emails/messages about the “coupons” and excursion options plus the “tour” which ended in a 20 minute review of the add ons was a bit much. Overall a 5/5 experience for us however. We will definitely be returning in the future.
Stayed 4 nights in Oct 2025

10/10 Excellent

Danita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Food was good. Ocean view was beautiful. Nice room
I was on the beach looking at the hotel
Ordered drinks waiting on our reservations
Stayed 4 nights in Oct 2025

8/10 Good

Mildred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay, but some of the staff were not as friendly. Some of the staff looked annoyed and even told us the Xhale pool was closed our first day, it wasn’t closed, but for some reason two of the staff didn’t want us to be. The bartenders on the energy pool were very unfriendly, they looked so annoyed. We were just asking for drinks and they gave us attitude. I understand they were busy, but giving attitude is just not ok. There was a hair on my husband’s plate. I’ll give the food a 7/10, it could be better. Otherwise, we really enjoyed our time spent there.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was beautiful! All the bad weather was in Jamaica! Upon arrival, we were able to upgrade our room from a lagoon view to an ocean view room for $100. The view of the ocean was gorgeous! The room was more than comfortable. The A/C shuts off/on with the door. Very convenient! There are plenty of upscale dining options which made it feel more like you were out on a date than at your typical resort. The party pool was our favorite place to hand out! Music was somewhat outdated but still a nice vibe! We didn't get roped into any of the timeshare presentations, but they do try HARD to push it on you.
Stayed 4 nights in Oct 2025

8/10 Good

Keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We prefer Dreams over Breathless
Stayed 6 nights in Sep 2025

10/10 Excellent

dalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 4 nights in Oct 2025