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SLS Cancun

Property class: 5 and above

Photo gallery for SLS Cancun

A beachside seating area with wooden furniture and umbrellas, overlooking the sea.
Property video
A covered outdoor seating area with wooden tables and chairs, a wooden coffee table with decorative items, and white cushioned seating.
Room
A high-rise hotel with a pool area, beach access, and views of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$241
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Place, Puerto Cancun Marina Town Center
    ‪10 min walk‬
  • Place, Nichupté Lagoon
    ‪3 min drive‬
  • Place, Las Perlas Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large TV, a sofa, a bed, and a city view.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern hotel room with a bed, a TV mounted on a wooden console, and a small table with decorative items.

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a bed, a TV, a chair, a balcony with a view of the ocean, and a large window.

Superior Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern hotel room with a large bed, a sofa, a desk, and a TV. There is a view of the ocean through the window.

Deluxe Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

A modern hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a desk with chairs, a TV, and a balcony with a view of the ocean.

Deluxe Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

A hotel room with a large bed, a TV, a view of the ocean, and a balcony with chairs.

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at SLS Cancun. You'll be 0.8 km (0.5 mi) from Puerto Cancun Marina Town Center and 2.6 km (1.6 mi) from Puerto Cancun Golf Course. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at LE CIEL can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, CLEO, serves Middle Eastern cuisine and is open for breakfast and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 5-property class Zona Hotelera hotel include Ultramar Ferry Puerto Juárez and Cancun Convention Center.

What's nearby

  • Puerto Cancun Marina Town Center - 10 min walk - 0.8 km
  • Nichupté Lagoon - 3 min drive - 1.8 km
  • Las Perlas Beach - 4 min drive - 2.5 km
  • La Isla Shopping Mall - 18 min drive - 14.7 km
  • Delfines Beach - 25 min drive - 21.4 km

Restaurants

  • ‪Coco Café - ‬10 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Casa Palma - ‬17 min walk
  • ‪Kaajal - ‬11 min walk
  • ‪Blue Water Grill - ‬10 min drive

About this property

SLS Cancun

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun such as an outdoor pool and a 24-hour fitness centre.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2020
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

LE CIEL has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 650 for adults and MXN 650 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BUNGALOW BEACH CLUB
  • CLEO

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Canoeing
  • Concerts/live shows
  • Free beach club
  • Full-service spa
  • Games
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 650 for adults and from MXN 650 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

Frequently asked questions

What is the cancellation policy at SLS Cancun?

SLS Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SLS Cancun?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at SLS Cancun on 1 Dec 2026 start from AU$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SLS Cancun?

Yep, SLS Cancun has free valet parking.

Are there any beaches close to SLS Cancun?

The closest beach to SLS Cancun is North Beach (11.8 km).

Is there a spa on site at SLS Cancun?

Yep, LE CIEL is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as prenatal massages.

Does SLS Cancun have a pool?

SLS Cancun has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at SLS Cancun?

SLS Cancun features a private beach, a full-service spa and an outdoor pool.

What makes SLS Cancun a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SLS Cancun.

Is SLS Cancun family-friendly?

You bet! With amenities such as children's meals and a private beach, as well as childcare services and free infant beds in the guestrooms, it's no surprise that SLS Cancun is a hit with families.

Does SLS Cancun serve breakfast?

You bet, full brekkie is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at SLS Cancun?

No, SLS Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at SLS Cancun?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SLS Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SLS Cancun?

Dogs are welcome at SLS Cancun, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at SLS Cancun?

There is a golf course next to SLS Cancun.

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 573 reviews
Rating 8 - Good. 81 out of 573 reviews
Rating 6 - Okay. 49 out of 573 reviews
Rating 4 - Poor. 19 out of 573 reviews
Rating 2 - Terrible. 30 out of 573 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay in puerto cancun
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well located nice beach and views of the ocean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The guest service was exceptional.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Definitely staying here again. Staff, food, drinks and pool were all on point.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , beautiful resort , staff was awesome and restaurant, beach club were great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to town. Great security. Rooms had great amenities and we're very comfortable. Common areas like elevator should be cleaned with stainless steel cleaner.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and amazing food!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff were kind, overall amazing stay
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a great experience. ARTURO was simply amazing. He was willing to assist with all our needs. Bed comfortable, robes comfortable, food great, views amazing. Really felt like a luxury hotel. Definitely coming back and recommending to friends.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was perfect
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, accommodations & property.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great place, nice beach club
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and superb Beach Club
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms-nice facilities - location however is away from all main attractions.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to enjoy vacation
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Enjoyed the staff and pool. Room was nice and clean.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Loved my stay. The spa was amazing.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 2 nights in Jan 2025