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InterContinental Presidente Cancun Resort by IHG

Property class: 5 and above

Photo gallery for InterContinental Presidente Cancun Resort by IHG

A resort with a large pool, palm trees, and a beach.
Property video
A modern living room with a grey sofa, a grey armchair, and a TV mounted on the wall. There is a balcony with a view of the ocean and palm trees.
A wooden deck leading to a thatched-roof hut with a wooden staircase.
A wooden deck with rope swings, a bar area with a drink, and a beach with palm trees and a thatched roof structure.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$349
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Plaza Caracol Mall
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

A modern living room with a sofa, chairs, a coffee table, and artwork on the wall.

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

A hotel room with a bed, a desk, a chair, a sofa, a coffee table, and a TV.

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access, Lagoon View (Lagoon View)

A hotel room with a bed, a sofa, a desk, and a large window with a city view.

Room, 1 King Bed, Club lounge access, Lagoon View (Lagoon View)

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

A modern living room with a sofa, chairs, a coffee table, and artwork on the wall.

Club Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Lagoon View

A hotel room with a bed, a desk, a chair, a television, and artwork on the walls.

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern bathroom with a glass shower enclosure, a white toilet, and a vanity with a mirror.

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Room

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(49 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Oceanfront

A beach view from a balcony with wooden beams, a pool, and lounge chairs.

Signature Suite, 1 King Bed, Oceanfront

  • Partial sea view
  • 154 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

A modern bathroom with a bathtub, a shower, and a vanity with a mirror.

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

A hotel room with a large bed, a desk, and a chair. There is a window with a view of palm trees.

Deluxe Suite (Intercontinental)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Classic Room

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Accessible

A modern bathroom with a glass shower enclosure, a white toilet, and a vanity with a mirror.

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Room

Classic Room, 2 Queen Beds, Lagoon View

8.4 out of 10
Very good
(16 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

A modern bathroom with a bathtub, a shower, and a vanity with a mirror.

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

A hotel room with a bed, a desk, a television, and a view of the sea.

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

A modern hotel room with a large bed, a bench, a nightstand, and a view of the city skyline.

Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Standard Room, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(43 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

A hotel room with a large bed, a desk with a computer, a bathroom with a mirror, and a view of the ocean.

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

A hotel room with a bed, a desk, a chair, a television, and a view of the ocean.

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

A balcony with a view of the beach and ocean, a bed with a bench, and a painting on the wall.

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Lagoon View

A modern hotel room with a city view, a sofa, a desk, and a bed.

Classic Room, 2 Queen Beds, Club lounge access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at InterContinental Presidente Cancun Resort by IHG. Within a 30-minute stroll, you'll find Cancun Convention Center and Tortuga Beach. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body wraps and mani/pedis. Deck Bar is the resort's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 5 hot tubs and 24-hour gym. 8142 square feet (756 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Zona Hotelera resort, you'll be 2.9 km (1.8 mi) from Langosta Beach and 4.1 km (2.5 mi) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Plaza Caracol Mall - 6 min walk - 0.6 km
  • Cancun Convention Center - 11 min walk - 1.0 km
  • Caracol Beach - 12 min walk - 1.1 km
  • Forum Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Don Roberto - ‬8 min walk
  • ‪La Palapa Fiesta Americana - ‬8 min walk
  • ‪El Caribeño - ‬2 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq. m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.97 per accommodation, per night
  • Sanitation services: USD 4.38 per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 002-025-001301/2026

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cancun Resort by IHG?

InterContinental Presidente Cancun Resort by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on 15 Oct 2026 start from AU$349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cancun Resort by IHG?

Yep, InterContinental Presidente Cancun Resort by IHG has a free self car park.

Are there any beaches close to InterContinental Presidente Cancun Resort by IHG?

Yep, InterContinental Presidente Cancun Resort by IHG is a short 15-minute walk from Forum Beach.

Is there a spa on site at InterContinental Presidente Cancun Resort by IHG?

Yep, there is an onsite spa at InterContinental Presidente Cancun Resort by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does InterContinental Presidente Cancun Resort by IHG have a pool?

Yep, and guests love it! InterContinental Presidente Cancun Resort by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at InterContinental Presidente Cancun Resort by IHG?

InterContinental Presidente Cancun Resort by IHG features 2 outdoor pools, 5 hot tubs and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Presidente Cancun Resort by IHG a romantic place to stay?

Beachfront dining and romance packages, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Presidente Cancun Resort by IHG.

Is InterContinental Presidente Cancun Resort by IHG family-friendly?

You bet! With amenities such as a playground and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Cancun Resort by IHG is a hit with families.

Does InterContinental Presidente Cancun Resort by IHG serve breakfast?

You bet, our visitors highly rate the buffet breakfast here! Offered daily from 6:30 AM to 11:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at InterContinental Presidente Cancun Resort by IHG?

No, InterContinental Presidente Cancun Resort by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cancun Resort by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Presidente Cancun Resort by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cancun Resort by IHG?

Cats and dogs are welcome at InterContinental Presidente Cancun Resort by IHG, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 9 kg per pet.

Is there a golf course on site at InterContinental Presidente Cancun Resort by IHG?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 12-minute walk away.

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1083 out of 1593 reviews
Rating 8 - Good. 310 out of 1593 reviews
Rating 6 - Okay. 99 out of 1593 reviews
Rating 4 - Poor. 53 out of 1593 reviews
Rating 2 - Terrible. 48 out of 1593 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic destination!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, staff was friendly. A great stay!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay with attentive, positive staff
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced but great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beachfront is most likely the best you will find in Cancun, the property is a perfect size, not a party hotel so perfect for families and couple looking to relax
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the proximity of the pool, beach bar , and the beach to each other.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, and the hotel is very well located. Nevertheless, we couldn't swim or visit the beach because of the.sargassum Terrible!! The hotel was very good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, great buffet breakfast, excellent location on the beach, and fantastic pools.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to several hotels in Cancun, this hotel was very affordable and the service and food was very good the beach was perfect as well
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful at this hotel. Food is pretty good as well. Room and bathroom were a tad small and towels had a funky smoky smell but the pool, staff, beach and all else make up for it. We’d happily stay here again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was clean with plenty of lounge chairs and shade. Rooms were clean and staff were friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beach was beautiful.. the best hotel I’ve stayed in Cancun.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Great location but unfortunately the ocean had too much sargassum.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The whole resort was really clean, staff was friendly and the breakfast was fantastic.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, a little dated but well maintained
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place The beach, is perfect and the staff is very polite
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean hotel, excellent staff, very good breakfast. The beach area was great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is fantastic, pools are great. Staff is very friendly and helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect if you afe planning day trips because you don't need to pay for an all inclussive and they give you a great free buffet breakfast with gorgeous views of the beach.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, relaxed environment with a terrific beach with plenty of comfortable seating. Excellent and varied dining options.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had the most beautiful view overlooking the ocean and palms, fully equipped bar; best pina coladas and exceptional staff
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The kindest staff in a hotel you were ever find! However, do not recommend to stay here if you don’t like hearing or seeing kids. Also, if you’re used to staying at Intercontinental elsewhere in Continental Europe or the US it will not be up to the same standard.
Stayed 5 nights in Jun 2026