InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property
Ocean-view hotel with a beach bar, near Cancun Convention Center

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Exterior
Meeting facility
Suite, 1 King Bed, Terrace, Lagoon View
Meeting facility
On the beach, white sand, beach umbrellas, beach towels
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet-friendly
    Pet-friendlyPet-friendly

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationCancun Convention Center13 min walk
  • Popular LocationTortuga Beach2 min drive
  • Popular LocationLa Isla Shopping Mall7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)27 min drive

Room options

Signature Suite, 1 King Bed, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Intercontinental)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 60 sq m
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Business Lounge Access, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Caribbean)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cancun

A luxury stay in Cancun awaits you at InterContinental Presidente Cancun Resort, an IHG Hotel. Within a 30-minute stroll, you'll find Cancun Convention Center and Tortuga Beach. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body wraps and mani/pedis. Deck Bar is the hotel's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 5 hot tubs and 24-hour gym. 8142 square feet (756 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this Zona Hotelera hotel, you'll be 2.8 km (1.8 mi) from Langosta Beach and 4.2 km (2.6 mi) from La Isla Shopping Mall.

What's nearby

  • Cancun Convention Center - 13 min walk
  • Forum Beach - 17 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Los de Pescado - ‬4 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Kin Ha Restaurante - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Ocean-view hotel with a beach bar, near Cancun Convention Center
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a 24-hour fitness centre, a garden and a terrace. Free self parking is available.

This Cancun hotel is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq. m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and a safe. Tempur-Pedic beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 spa tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • In-room accessibility
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 30 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
  • Pet deposit: USD 30 per stay
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cancun Resort, an IHG Hotel?

InterContinental Presidente Cancun Resort, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cancun Resort, an IHG Hotel?

As of 17 June 2024, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort, an IHG Hotel on 10 July 2024 start from AU$386.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, InterContinental Presidente Cancun Resort, an IHG Hotel has a free self car park.

Are there any beaches close to InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, InterContinental Presidente Cancun Resort, an IHG Hotel is a short 17-minute walk from Forum Beach.

Is there a spa on site at InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Presidente Cancun Resort, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does InterContinental Presidente Cancun Resort, an IHG Hotel have a pool?

Yep, and guests recommend it! InterContinental Presidente Cancun Resort, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at InterContinental Presidente Cancun Resort, an IHG Hotel?

InterContinental Presidente Cancun Resort, an IHG Hotel features 2 outdoor pools, 5 hot tubs and 3 restaurants. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes InterContinental Presidente Cancun Resort, an IHG Hotel a romantic place to stay?

Beachfront dining and romance packages, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Presidente Cancun Resort, an IHG Hotel.

Is InterContinental Presidente Cancun Resort, an IHG Hotel family-friendly?

You bet! With amenities such as a playground and 2 outdoor pools, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Cancun Resort, an IHG Hotel is a hit with families.

Does InterContinental Presidente Cancun Resort, an IHG Hotel serve breakfast?

You bet, our visitors give a thumbs up to the buffet breakfast here! Offered daily, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at InterContinental Presidente Cancun Resort, an IHG Hotel?

No, InterContinental Presidente Cancun Resort, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cancun Resort, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Presidente Cancun Resort, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cancun Resort, an IHG Hotel?

Cats and dogs are welcome at InterContinental Presidente Cancun Resort, an IHG Hotel, with food and water bowls and litter trays on offer.

Is there a golf course on site at InterContinental Presidente Cancun Resort, an IHG Hotel?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 11-minute walk away.

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 762 out of 1248 reviews" "
Rating 8 - Good. 286 out of 1248 reviews" "
Rating 6 - Okay. 101 out of 1248 reviews" "
Rating 4 - Poor. 39 out of 1248 reviews" "
Rating 2 - Terrible. 60 out of 1248 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Carlos, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Restaurant is expensive considering Mexico but the service is great
Stayed 4 nights in Mar 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Great beach. Honestly one of the best I have seen. Food was very good and so were the drinks. However the food and beverages are not cheap. Place is pricey. Margarita on the beach was $14.
Stayed 6 nights in Mar 2024

6/10 Okay

Jinyun

Travelled with family
The staff is not efficient.
Stayed 5 nights in Mar 2024

8/10 Good

Brigham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, hotel was beautiful, room was amazing, beach was incredible…but the price of food was ridiculously expensive…one week with two of us…almost 2k in Canadian dollars
Stayed 6 nights in Mar 2024

10/10 Excellent

Dionisio, Lewisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will make you value this hotel: at the airport you will be approached by vacation club folks trying to entice you to watch those timesharish presentations. I hesitantly accepted it. However, I am glad I did. I had the opportunity to "experience" their busy, noisy, and crowded lobby area, where everyone had to wear those annoying wristbands, taste their subpar breakfast while listening to a friendly salesperson trying to sell me those expensive packages. This is was great, not only because we got free tickets to Isla Mujeres but also because I now have an idea how much better Intercontinental Presidente is compared to those vacation clubs hotels. This hotel was beautiful, calm, pleasant, with excellent services and personnel, excellent food (make sure you include breakfast for each person when you reserve a room), has a calm crystal clear blue water beach at the front, pool, and in a nice location. We did not need a taxi. Just take the bus to downtown or anywhere in cancún. Very safe. The cons are that the food is a bit expensive (but it is really good); the rooms have a bit of a damp, musty odor, likely due to its proximity to the beach. The tap water (and towels at the pool) have an odor (perhaps from sulfur-rich soil or groundwater, I am not sure). The hotel is great. I will strongly consider returning.
Stayed 5 nights in Mar 2024

6/10 Okay

NARAYAN

Stayed 3 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The beach and the amenities are amazing.
Stayed 2 nights in Mar 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beach is fabolous and the tranquility of the sea. The pools are nice and not crouded. The rooms of the horizontal building have almost no place to put the clothes you bring. The service at El Costeño restaurant was very slow.
Stayed 2 nights in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent. The beach is beautiful. The food and restaurants are really good and compare with restaurants outside not that expensive and very good quality.
Stayed 7 nights in Jan 2024

8/10 Good

Juan, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent beach. The lobby staff was also excellent. Unfortunatelly, the staff in the bar by the beach/pool was below avg along with the food quality very much below avg.
Stayed 3 nights in Mar 2024