Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Interior entrance
Buffet
View from property
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Suite Junior with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite Luxury with Sea View

  • Sea view
  • 61 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Junior

  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite Junior

  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite Junior

  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2
  • Free Wi-Fi

Junior Suite (M)

8.0 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (M)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (C)

8.4 out of 10
Very good
(58 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (U)

8.8 out of 10
Excellent
(289 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(477 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(39 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Luxury with Sea View

  • Sea view
  • 61 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite Junior with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3
  • Free Wi-Fi

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Within a 5-minute stroll you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center within a 15-minute walk. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The buffet restaurant, Don Roberto, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this 4-property class Zona Hotelera property include Gaviota Azul Beach and Forum Beach.

What's nearby

  • Plaza Caracol Mall - 2 min walk - 0.2 km
  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Caracol Beach - 9 min walk - 0.8 km
  • Forum Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬3 min walk
  • ‪El Faro - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Miramar - ‬3 min walk
  • ‪Turquesa Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

  • 1 building
  • 372 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 5 bars or lounges
  • 2099 sq ft of conference space
  • 195 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 12-minute walk from Gaviota Azul Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Las Americas - Adults Only- All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Hotel Riu Palace Las Americas - Adults Only- All Inclusive features 3 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Las Americas - Adults Only- All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive family-friendly?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an adults-only property.

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive serve breakfast?

Yep, our visitors highly rate the free buffet brekkie here! Available daily between 7 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

There is a golf course next to Hotel Riu Palace Las Americas - Adults Only- All Inclusive.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3855 out of 5409 reviews
Rating 8 - Good. 986 out of 5409 reviews
Rating 6 - Okay. 300 out of 5409 reviews
Rating 4 - Poor. 117 out of 5409 reviews
Rating 2 - Terrible. 151 out of 5409 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

TELISA

Liked: Cleanliness, staff & service, amenities
Great location on the beach. There was always en employee around cleaning something. The only worthy restaurant was Black & White; every other food item was sub-par quality. The staff was friendly and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marietta Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best food of any all inclusive! Very clean & staff is very helpful.
Stayed 7 nights in Feb 2026

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with everything we needed. The staff were amazing and very courteous. They make sure you are well taken care of
Stayed 7 nights in Jan 2026

8/10 Good

Donnchadh

Travelled with partner
Liked: Cleanliness
Wait staff were excellent. Room was only okay, shower didn’t operate properly, TV didn’t seem to work. When i tried to call the front desk, there was no dial tone. Food was good but got tired of it fast. Hardly any chicken main courses.
Stayed 4 nights in Jan 2026

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, a bit cold due to the weather.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ceris

99% of the staff was incredible!
Stayed 3 nights in Feb 2026

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind. The rooms had a lot of issues with the power outlets, ac didn't work half the time. Food was delicous.
Stayed 8 nights in Jan 2026

10/10 Excellent

Maryana

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to spent vacations
Stayed 6 nights in Jan 2026

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property, nice staff, great amenities. The resort is just kind of dated, but we really enjoyed it.
Stayed 4 nights in Jan 2026

8/10 Good

Marisela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff hospitality.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bahaa

Travelled with group
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Yuri

Stayed 5 nights in Jan 2026

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aaa
Stayed 7 nights in Jan 2026

10/10 Excellent

Hannah

Great hotel
Stayed 4 nights in Jan 2026

8/10 Good

Jayme-Lyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff is very friendly. Resort is pretty clean and well maintained. Food is “okay” - typical resort food. Overall not bad.
Stayed 7 nights in Jan 2026

4/10 Poor

shaheen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room and food was not up to par
Stayed 4 nights in Jan 2026

10/10 Excellent

Scott Garvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is truly a fantastic Hotel. Beautiful facility, beaches and the staff is wonderful. Food is great, with a super selection with 7 different restaurants. Clean, well maintained. This was our 2nd stay here and we will return for a 3rd next year!! Highly recommend this adult only facility.
Stayed 6 nights in Jan 2026

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The staff was friendly and very accommodating.
Stayed 6 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities
GREAT EXPERIENCE
Stayed 14 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The staff was awesome - hardworking and so nice!
Stayed 4 nights in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
everything was amazing , i will be back 🙏
Stayed 4 nights in Jan 2026

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room, large bathroom. As always in Mexico, stiff beds. Nice shower with plenty of toiletries. Abundant friendly & helpful staff were everywhere in the resort. Excellent breakfast & lunch buffet. Specialty restaurants for dinner were also excellent with efficient staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The room had a few issues, but was fine. the hotel staff was wonderful and they made note of my girlfriends birthday, without asking they gave us tequila and a cake. Very nice. Great hotel.
Stayed 6 nights in Jan 2026

8/10 Good

William Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is fantastic. Very helpful and polite. The food is pretty good and you can easily get a table in the restaurants, no reservation needed. The beach is small but adequate and there are birds and fish around. The room is good and the bed is just ok. Location is really good. Pools are fun but not a ton to do, not that there’s anything wrong with that.
Stayed 5 nights in Jan 2026

10/10 Excellent

Natalie Modesto, Dallas

Stayed 3 nights in Jan 2026