Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Property video
Couples treatment room(s), sauna, hot tub, steam room
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite | Balcony view
7 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is AU$1,018
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪27 min drive‬
  • Place, La Isla Shopping Mall
    ‪37 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Sofa bed - twin
Ceiling fan
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(344 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(68 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(58 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(82 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Sea view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Kitchen
  • Ocean view
  • 228 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Partial ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Partial sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Partial sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • Partial sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Haven Riviera Cancun - All Inclusive - Adults Only. You'll be 6.6 km (4.1 mi) from Xoximilco and 20.8 km (12.9 mi) from Delfines Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The theme restaurant, Tahani, serves local and international cuisine and is open for breakfast. With 3 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and 24-hour gym. 20000 square feet (1858 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Cancun property include Puerto Morelos Beach and El Rey Ruins.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • El Rey Ruins - 27 min drive - 18.3 km
  • Delfines Beach - 27 min drive - 18.6 km
  • Aquaworld - 32 min drive - 22.8 km
  • La Isla Shopping Mall - 37 min drive - 26.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪The Grill - ‬15 min drive
  • ‪Lobby Bar - ‬14 min drive
  • ‪Boulangerie - ‬13 min drive
  • ‪Grand Central Buffet - ‬14 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 435 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Haven Riviera Cancun - All Inclusive - Adults Only?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Haven Riviera Cancun - All Inclusive - Adults Only on 8 Mar 2026 start from AU$1,017.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Haven Riviera Cancun - All Inclusive - Adults Only?

Yep, Haven Riviera Cancun - All Inclusive - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Haven Riviera Cancun - All Inclusive - Adults Only?

The closest beach to Haven Riviera Cancun - All Inclusive - Adults Only is Delfines Beach (12 km).

Is there a spa on site at Haven Riviera Cancun - All Inclusive - Adults Only?

Yep, there is an onsite spa at Haven Riviera Cancun - All Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Yep, and guests love it! Haven Riviera Cancun - All Inclusive - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Haven Riviera Cancun - All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Haven Riviera Cancun - All Inclusive - Adults Only.

Is Haven Riviera Cancun - All Inclusive - Adults Only family-friendly?

No, Haven Riviera Cancun - All Inclusive - Adults Only is an adults-only property.

Does Haven Riviera Cancun - All Inclusive - Adults Only serve breakfast?

You bet, our guests are hooked on the free buffet brekkie here! Offered daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Haven Riviera Cancun - All Inclusive - Adults Only?

No, Haven Riviera Cancun - All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Haven Riviera Cancun - All Inclusive - Adults Only?

Relax with a coldie at the 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Haven Riviera Cancun - All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Haven Riviera Cancun - All Inclusive - Adults Only?

There is a golf course next to Haven Riviera Cancun - All Inclusive - Adults Only.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3672 out of 4968 reviews
Rating 8 - Good. 841 out of 4968 reviews
Rating 6 - Okay. 258 out of 4968 reviews
Rating 4 - Poor. 96 out of 4968 reviews
Rating 2 - Terrible. 101 out of 4968 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

lance

Stayed 4 nights in Oct 2025

10/10 Excellent

Jacklyn Jeryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room could use a little bit of a deeper clean before we started our stay. But, overall very nice’
Stayed 5 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the Serenity Club for 5 days, 4 nights and my husband and another couple. Highly recommend upgrading the stay! We had an amazing butler, Humberto, the Vistas club food was top tier and the check out & extra lobby was nice! Staff is extremely friendly and always accommodating. Thank you Haven for the amazing vacation!
Stayed 4 nights in Nov 2025

10/10 Excellent

Viatcheslav Borisovich, Saint Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our third stay in the row - great resort, with welcoming and hardworking staff, good dining, clean rooms and exciting entertainment.
Stayed 12 nights in Oct 2025

10/10 Excellent

Jaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My husband and I enjoyed our honeymoon so much. We had a mix up with a staff member but management cleared it right up by showing great communication and allowing us to fully explain what the problem was. The spa was beautiful!! Definitely a must go to. We stayed on the serenity club side so our butler was able to handle alot reservations for us. We had the swim out pool and it was breathtaking. We will definitely return for the 3rd time and try to bring some family and friends along too.
Stayed 5 nights in Nov 2025

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excelent hotel. Only one suggestion ; to many guest and not enough pool chairs , this it got to be fix.
Stayed 3 nights in Oct 2025

10/10 Excellent

Meagan

Stayed 6 nights in Oct 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, housekeeping was wonderful and everything was very clean. Many food options to choose from
Stayed 4 nights in Nov 2025

10/10 Excellent

Earl

Stayed 4 nights in Oct 2025

10/10 Excellent

iona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best trip at Haven resort! The staff are wonderful, the swim out room was amazing and the food options were great. I’m vegan and I found all the staff to be very knowledgeable and helpful. Every one of the restaurant’s I visited offered me great vegan options and the lunch time buffet even had a vegan station! Had a great massage at the spa with lovely staff in a very relaxing space. Can’t wait to come back here again some time!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jansen

Liked: Cleanliness, staff & service, amenities
Miguel is the best butler in the business! We had the most memorable time on our honeymoon and we can not thank him enough for how kind and easy to work with he was!
Stayed 5 nights in Nov 2025

10/10 Excellent

Farmhor

Liked: Cleanliness, amenities, property conditions & facilities
Good food. Clean rooms. Friendly Staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Louis William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with a great fun pool and a fabulous relaxed pool area. Just depends what mood you are In. 😎
Stayed 7 nights in Oct 2025

8/10 Good

Joseph

Stayed 5 nights in Nov 2025

8/10 Good

Wei Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Zachary David

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Got sick in an Eve stir and had to get myself out. Staff didn’t care much at all. Had some one throw up in my swim out from a room above, staff refused to move me to a new room until I had to teach down a supervisor who seemed purposely unavailable and force them to do something about my situation. Staff also walked in on my friend showering no less that three time with out knocking in our 7 day stay. She was offered a free massage after her male partner spent hours arguing with the supervisor. Food is great and the service staff is very attentive and friendly. The front desk and administration leaves a lot to be desired. They don’t seem interested in the hospitality aspect of the hospitality industry as soon as an issue arises. As long as there are no issues everything is great as Haven, but if an issue does arise there is very little anyone is willing to do at the administrative level besides offer a half hearted apology.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! If you’re looking for a jaw dropping resort to stay at in Cancun this is it! From the second we walked in the staff was so kind and helped with anything we needed. The room was huge and had a great view. The food at the resort was also great with tons of options!
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcos Antonio

Stayed 7 nights in Oct 2025

8/10 Good

Gina, Modesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa were amazing. Multiple pools available and very clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and service, the only issue we had was the beach that was closed the entire stay for no aparente reason.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ambar Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, beautiful view from balcony and the jacuzzi. Could have had better room service food but staff very kind and beautiful stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time at Haven Riviera Cancun. The resort is gorgeous, the food was delicious, and the whole place feels peaceful and welcoming. But what really made our stay amazing were the people who took care of us. Alma, Julian, and Jose Luis were incredible. They were so friendly, fun, and genuinely cared about making sure we had everything we needed. They learned our favorite drinks right away and always made us feel like friends, not just guests. We looked forward to seeing them every day. Monica at the front desk was also wonderful. We had a small mishap during our stay and she more than made up for it. You can tell she truly enjoys making guests feel at home. This was one of those trips you don’t want to end. The resort is beautiful, but it’s the amazing team that makes it unforgettable. We’ll definitely be back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Hunter wesley

Stayed 6 nights in Oct 2025