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Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Where to?

Dates

June 2025

July 2025

4 outdoor pools, free pool cabanas, pool umbrellas

Premium bedding, pillow-top beds, free minibar, in-room safe

Couples treatment room(s), sauna, hot tub, steam room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Moon Palace Golf Club
‪7 min drive‬
Xoximilco
‪9 min drive‬
Riviera Cancun Golf Resort
‪13 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪17 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Ceiling fan

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

Very good

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

68 sq m
Ocean view
Sleeps 4
2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

Blackout curtains

68 sq m
Partial sea view
Sleeps 2
1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

116 sq m
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

68 sq m
Partial sea view
Sleeps 4
2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Kitchen

228 sq m
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

Excellent

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

168 sq m
Ocean view
Sleeps 4
2 King Beds

Pure Wellness Junior Suite Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

Blackout curtains

68 sq m
Partial sea view
Sleeps 4
2 Queen Beds

Junior Suite Garden View

Wonderful

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Sofa bed - twin

Pillow-top bed

56 sq m
Sleeps 3
1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Ceiling fan

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

69 sq m
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Sleeps 3
1 King Bed

Romance Junior Suite Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Ceiling fan

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Junior Suite Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite Swim-Out Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Premium bedding

Ceiling fan

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Romance Jr Suite Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Sea view
Sleeps 2
1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

Exceptional

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Free minibar items

Flat-screen TV

Pillow menu

56 sq m
Sleeps 2
1 King Bed

Serenity Club Ocean View King Bed Junior Suite

Exceptional

Highlights

Furnished balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Separate bedroom

Pillow-top bed

68 sq m
Ocean view
Sleeps 2
1 King Bed

About the area

Cancun

A luxury stay in Cancun awaits you at Haven Riviera Cancun - All Inclusive - Adults Only. You'll be 6.6 km (4.1 mi) from Xoximilco and 20.8 km (12.9 mi) from Delfines Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The theme restaurant, Tahani, serves local and international cuisine and is open for breakfast. With 3 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and 24-hour gym. 20000 square feet (1858 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 4.5-property class Cancun property include Puerto Morelos Beach and El Rey Ruins.

What's nearby

Moon Palace Golf Club - 7 min drive - 4.3 km
Xoximilco - 9 min drive - 6.3 km
Riviera Cancun Golf Resort - 13 min drive - 6.0 km
Ventura Park Cancun - 19 min drive - 9.6 km
Delfines Beach - 27 min drive - 18.6 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

‪Lobby Bar - ‬14 min drive
‪Grand Lobby Bar - ‬13 min drive
‪Grand Central Buffet - ‬14 min drive
‪Momo teppanyaki Resturant - ‬15 min drive
‪The Grill - ‬15 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

435 guestrooms or units

7 dining venues

3 bars by the pool

3 swim-up bars

8 bars or lounges

Conference rooms

20000 sq ft of conference space

1858 sq. m of conference space

Built in 2018

Buffet breakfast (free)

Nightclub

Karaoke

Deli

Cabanas on the beach (free)

Beach lounge chairs

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Newspapers for purchase

Television in lobby

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar on the beach

Coffee shop

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

6 July - 7 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
3 swim-up bars
7 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Agua Bendita
Olios
Satsu
Tahani
Vora Mar

Things to do

18-hole adjacent golf course
24-hour gym
24-hour pool access
4 outdoor pools
Basketball
Beach volleyball
Beach yoga
Fitness classes
Full-service spa
Golf carts
Hot tub
Karaoke
Nightclub
Outdoor pickleball court
Outdoor tennis court
Pilates classes
Table tennis
Tennis lessons
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (20,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Free beach cabanas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2018
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
IPod dock

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access is available 24 hours a day.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Haven Riviera Cancun - All Inclusive - Adults Only?

Yep, Haven Riviera Cancun - All Inclusive - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Haven Riviera Cancun - All Inclusive - Adults Only?

The closest beach to Haven Riviera Cancun - All Inclusive - Adults Only is Delfines Beach (12 km).

Is there a spa on site at Haven Riviera Cancun - All Inclusive - Adults Only?

Yep, there is an onsite spa at Haven Riviera Cancun - All Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Haven Riviera Cancun - All Inclusive - Adults Only have a pool?

Yep, and guests love it! Haven Riviera Cancun - All Inclusive - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Haven Riviera Cancun - All Inclusive - Adults Only?

Haven Riviera Cancun - All Inclusive - Adults Only features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Haven Riviera Cancun - All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Haven Riviera Cancun - All Inclusive - Adults Only.

Is Haven Riviera Cancun - All Inclusive - Adults Only family-friendly?

No, Haven Riviera Cancun - All Inclusive - Adults Only is an adults-only property.

Does Haven Riviera Cancun - All Inclusive - Adults Only serve breakfast?

You bet, our guests are hooked on the free buffet brekkie here! Offered daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Haven Riviera Cancun - All Inclusive - Adults Only?

No, Haven Riviera Cancun - All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Haven Riviera Cancun - All Inclusive - Adults Only?

Relax with a coldie at the 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Haven Riviera Cancun - All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Haven Riviera Cancun - All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Haven Riviera Cancun - All Inclusive - Adults Only?

There is a golf course next to Haven Riviera Cancun - All Inclusive - Adults Only.

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Chloe

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa, Freeport

Travelled with family

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

property and staff was amazing! perfect for couples!

Stayed 4 nights in Mar 2025

8/10 Good

Nicole

Travelled with partner

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely have to do the swim out pool it was amazing

Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline Ann

24 Mar 2025

Stayed 5 nights in Mar 2025

8/10 Good

My

Travelled with partner

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay but needs some improvement. We arrived very early on our check in date and let the resort know and were willing to pay for early check in. We arrived at 7:30am and unfortunately were not able to get in our room until after 1p. The resort and staff were very hospitable and we were able to check our luggage in and use the amenities and get some food, It was rough waiting almost 6 hours to be able to get to our room but check in is posted at 3pm and they did their best and got us in a little after 1pm, that was good. Gabriela was our butler and she was awesome. She toured us and then took us to our rooms. From there, we were taken care of and Gabriela managed everything for us, dinner reservations, golfing, it was awesome to not have to deal with any of the set up. We were very grateful for Gabriela! Cleaning was excellent, Maricruz and Marisqueva were awesome and so attentive. There was onsite evening entertainment, the best shows were Michael Jackson, the Magic Show, Burlesque and the Dinner and Dance show at Tandini. The best restaurant was Olios hands down! Excellent food. We have always booked at the Excellence Resorts because we always have a wonderful experience with them but wanted to try something different. I would say Haven is a great resort but only having 7 restaurants and only five out of those 7 for fine dining, restaurant options limited. We opted for Serenity club membership, we thought would include all food like Excellence but it does not.

Stayed 6 nights in Mar 2025

10/10 Excellent

Tauny L, Lawrence

Travelled with family

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was perfect, good for relax and rest, everyone it’s nice and very friendly

Stayed 4 nights in Mar 2025

10/10 Excellent

Neil

Travelled with partner

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Went for 5 days and it was absolutely amazing. We stayed in a Romance Jr Ocean Front Suite and also went with the Serenity Club. The resort is beautiful and clean. Staff is always helpful. The spa is amazing. Our butler Candido was BEYOND attentive and made sure every request was met. Many activities throughout the day. Booking excursions through front desk was easy and the lady was very helpful. Food was much better than expected given other reviews. Definitely an older crowd at the resort but peaceful nonetheless. Pick this resort if you’re looking for a quiet getaway at a beautiful resort, most definitely not the resort for a rowdy crowd.

Stayed 4 nights in Mar 2025

10/10 Excellent

Sonja Jo

Travelled with partner

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was incredible ! Everyone was so nice and helpful! Our room was wonderful and very well stocked and clean.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jiyeon

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Travelled with partner

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my wife and I's second trip here. Both times we chose the Serenity club. After just 2 short years away, they totally knocked our socks off with the upgraded amenities and rooms. It was like staying at a completely new resort, with the great staff and service just like before. Special shoutout to Julian at the Serenity Pool Bar and our butler Manny! A service.

Stayed 5 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with family

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property and room were beautiful. The bathroom was my favorite part and the cleaning staff was great. Bars were always consistent and our favorite place to get food was the grill by the pool where they made fresh tacos and quesadillas. The restaurants were OK and we loved the room service. The foam party at the pool was our favorite activity.

Stayed 5 nights in Mar 2025

10/10 Excellent

Christophe, Spring

Travelled with family

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort and special shout out for our butler Nacho. He was amazing!

Stayed 3 nights in Mar 2025

8/10 Good

Delia

Travelled with family, Travelled with group

23 Mar 2025

Liked: Cleanliness, staff & service, amenities

This is a beautiful resort that is laid out really well. The staff and service is superb as well. I think the specialty restaurants could be better and I do think there are several areas that need to be updated and maintained.

Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

22 Mar 2025

Stayed 6 nights in Mar 2025

10/10 Excellent

Melodie Arcillas

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Glenn

Travelled with partner

22 Mar 2025

Liked: Amenities

The Pros…..great friendly service, range of restaurants, staff appreciate tips but are not demanding them. Nice pool ( main one I swam 2K four times early in the morning day). Serenity gym was empty most days so nice for the treadmills to use. Loved Olios and also the Italian was good. Nice spacious room. Butler Paco was kind and checked in each day but wasn’t in our face. Cons: the shows were weak, Tahlini show had bad acoustics in the room and was very loud. Burlesque show was hilarious, some of the poolside entertainment was passable. Beach is not really a place to hang out with the sea weed and the current is rough. Safe, no people hassling you by the pool to buy trinkets and a very relaxing place to unwind for a week. We enjoyed our time here. Thank you Haven.

Stayed 8 nights in Mar 2025

10/10 Excellent

Adam

Travelled with partner

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel experience

Stayed 4 nights in Mar 2025

10/10 Excellent

yenysbel, Miami

Travelled with partner

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We celebrated our 30 wedding’s anniversary and it was incredible!! We don’t have words to describe how wonderful it was !! We recommend you to everyone!!

Stayed 7 nights in Mar 2025

10/10 Excellent

Sarah

21 Mar 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Irvin

Travelled with partner

21 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Food and drinks were good

Stayed 5 nights in Mar 2025

10/10 Excellent

Lori

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This property and amenities were wonderful. It would be great if the beach area was cleaned up so that more people would access it and hang out by the ocean.

Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar David Arreola

Travelled with partner

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was a great experience. Very quiet and peaceful. We had a great experience. The food, the drinks, the staff was all a great experience. The spa is definitely worth trying out. The ocean view was amazing and the pools were very clean. If you're looking for a tranquil getaway qith your significant other, this is definitely the place to go to!

Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful place to visit

Stayed 4 nights in Mar 2025

10/10 Excellent

Liana

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

GREAT EXPERIENCE, HOWEVER DURING WEEKDAYS THERE NO ENTERTAINMENT OR SHOW PROGRAMS AT NIGHT.

Stayed 5 nights in Feb 2025

4/10 Poor

Philip

20 Mar 2025

Liked: Property conditions & facilities

Stayed 7 nights in Mar 2025

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Haven Riviera Cancun - All Inclusive - Adults Only

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

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View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

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View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

Serenity Club Ocean View 2 Queen Beds Junior Suite

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View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

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View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

Serenity Club, One Bedroom, Master Suite, Ocean Front

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View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

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View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

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View all photos for Presidential Suite (Serenity Club Ocean Front)

Presidential Suite (Serenity Club Ocean Front)

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View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

Serenity Club, Two Bedroom, Master Suite, Ocean Front

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View all photos for Pure Wellness Junior Suite Partial Ocean View

Pure Wellness Junior Suite Partial Ocean View

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View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

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View all photos for Junior Suite Garden View

Junior Suite Garden View

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View all photos for Romance Junior Suite Swim-Out Partial Ocean View

Romance Junior Suite Swim-Out Partial Ocean View

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View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

Serenity Club Partial Ocean View King Bed Junior Suite

Highlights

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

Junior Suite, 1 King Bed, Garden View (Swim out)

Highlights

View all photos for Romance Junior Suite Partial Ocean View

Romance Junior Suite Partial Ocean View

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View all photos for Serenity Club Junior Suite Ocean Front

Serenity Club Junior Suite Ocean Front

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View all photos for Junior Suite Swim-Out Partial Ocean View

Junior Suite Swim-Out Partial Ocean View

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View all photos for Serenity Club Romance Jr Suite Ocean Front

Serenity Club Romance Jr Suite Ocean Front

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View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

Serentiy Club Junior Suite Swim Out Ocean Front

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View all photos for Serenity Club Ocean View King Bed Junior Suite

Serenity Club Ocean View King Bed Junior Suite

Highlights

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Haven Riviera Cancun - All Inclusive - Adults Only

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