Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

An all-inclusive stay in Cancun awaits you at Cancun Bay Resort - All Inclusive. You'll be steps from Turtle Beach and 3 km (1.8 mi) from Tortuga Beach. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools, and 2 bars/lounges.

LCD TVs with cable channels are featured in all 132 rooms, and you can enjoy 2 bathrooms, balconies or patios, and safes. Dining in is an option with room service, and minibars provide refreshments. Additionally, phones and free toiletries are available.

A pampering day can include beachside massages and sports massages. The restaurant, El Faisan, serves international cuisine and is open for breakfast, lunch, and dinner. Jacuzzi Bar is the property's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite fitness center and spa tub. Other amenities include free WiFi in public areas, a free manager's reception, and a conference center. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3-star Zona Hotelera property, you'll be 1.7 km (1.1 mi) from Langosta Beach and 4.6 km (2.9 mi) from Plaza Las Americas.

Junior Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite (3 Bedrooms with dining room)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

About the Cancun Bay Resort - All Inclusive

Location Boulevard Kukulkan KM 3.5, Cancun, QROO 77500

All-inclusive Details

  • Taxes included
  • All meals served buffet style
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/non-domestic beverages not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Limited meals offered through room service
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic beverages included)
  • Room service during certain hours
  • All on-site activities, facilities and equipment included
  • Theme parties included

Property Features

Cancun Bay Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Cancun Bay Resort - All Inclusive offers its guests 2 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. A free manager's reception is offered daily. Public spaces have free WiFi. Event space at this property measures 1970 square feet (183 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at the family-friendly Cancun Bay Resort - All Inclusive. A roundtrip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Beaux Arts Cancun property.

  • 132 guestrooms or units
  • 3 levels
  • 5 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 1970 sq ft of conference space
  • 183 sq m of conference space
  • Built in 1978
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (20.7 km / 12.9 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Cancun Bay Resort - All Inclusive offers 132 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • 2 bathrooms
  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

The property hosts a free manager's reception daily.

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sushi Bar - This sushi bar is located by the pool and specializes in sushi. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pina Colada - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Trattoria - This poolside restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Sports massage
  • Massages on beach
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Number of children who can stay for free – 5

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.30 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Bay Resort All Inclusive
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort
  • Cancun Bay Inclusive Inclusive
  • Cancun Bay Resort - All Inclusive Cancun
  • Cancun Bay Resort - All Inclusive All-inclusive property
  • Cancun Bay Resort - All Inclusive All-inclusive property Cancun

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.wotif.com/Cancun-Hotels-Cancun-Bay-Resort---All-Inclusive.h5806712-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.