Cancun Bay All Inclusive Hotel

Guests will be asked to pay the following charges at the property:

• A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Early check-in is available for a fee (subject to availability)
• Late check-out fee: USD 55 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

• Pool access available from 8:00 AM to 6:00 PM
• Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• Registered guests are the only ones allowed to be in guestrooms.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
• Pets and service animals are not allowed on site.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).