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Hotel Batab

3.0 star property
Hotel in Cancun with 24-hour front desk and restaurant

Photo gallery for Hotel Batab

Exterior
Welcome to our hotel lobby, featuring a reception desk, a framed picture, and a potted plant.
Two single beds with green quilted bedspreads are positioned against a wall with a wooden panel design, accompanied by a framed artwork and wall-mounted light fixtures.
Enjoy a balcony with a window and red railing, offering a view of the surrounding area.
Cozy retreat with a shelving unit against a textured wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View map
Av. Chichen Itza No. 52 SM 23, Cancun, QROO, 77500
  • Las Palapas Park
    ‪10 min walk‬
  • Plaza 28
    ‪16 min walk‬
  • Plaza Las Americas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Two single beds with green quilted bedspreads are positioned against a wall with a wooden panel design, accompanied by a framed artwork and wall-mounted light fixtures.

Double Room, 2 Double Beds

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 16 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Quadruple Room Standard

Two beds with comfortable bedspreads, a bedside table, and a wall-mounted air conditioner are featured in this hotel room.

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

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About the area

Cancun

Hotel Batab places you in the centre of Cancun, within just a 5-minute stroll of Mercado 23 and within 15 minutes of Séptimo Día Adventist Church. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .The restaurant, Lol-Ha, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of a beach shuttle. .Attractions within a 10-minute drive of this Downtown Cancun hotel include Ultramar Ferry Puerto Juárez and Plaza Las Americas.

What's nearby

  • Las Palapas Park - 10 min walk - 0.8 km
  • Plaza 28 - 16 min walk - 1.4 km
  • Cancun Mall - 3 min drive - 2.8 km
  • Plaza Las Americas - 3 min drive - 2.9 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪La Suegra - ‬4 min walk
  • ‪Church's Chicken - ‬6 min walk
  • ‪El Paisano del 23 - ‬4 min walk
  • ‪Las Brasas del Bajio - ‬6 min walk
  • ‪Salus & Chemos - ‬7 min walk

About this property

Hotel Batab

Hotel in Cancun with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Hotel Batab. Free self parking is available.

This Cancun hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • 689 sq ft of conference space
  • 64 sq. m of conference space
  • Built in 1985
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Batab offers 68 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Lol-Ha

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (689 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1985
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Batab
Batab Cancun
Batab Hotel
Hotel Batab
Hotel Batab Cancun
Batab Hotel Cancun
Capital O Batab
Hotel Batab Hotel
Hotel Batab Cancun
Hotel Batab Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Batab?

Hotel Batab offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Batab?

Yep, Hotel Batab has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Hotel Batab?

The closest beach to Hotel Batab is Playa Tortugas (4.6 km).

Is there a free airport shuttle available at Hotel Batab?

No, Hotel Batab does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Batab?

Yep, you can grab a meal at Hotel Batab's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Batab?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Batab?

No, pets are not allowed.

Hotel Batab Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 204 reviews
Rating 8 - Good. 59 out of 204 reviews
Rating 6 - Okay. 40 out of 204 reviews
Rating 4 - Poor. 12 out of 204 reviews
Rating 2 - Terrible. 16 out of 204 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, cleaning every day, very friendly people, Breakfast good, i like this hotel, thanks a lot
Stayed 3 nights in Dec 2024

6/10 Okay

Gladys

Travelled with family and small children
I was only at this hotel for few hours as I had an early flight. Has a good parking. It is old and for this reason I believe, has a particular smell. Good AC. Good price.
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac could have been better but overall great option
Stayed 5 nights in Jun 2024

2/10 Terrible

Jashandeep

Stayed 1 night in May 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Apr 2024

6/10 Okay

YOMAR YAJANI

Stayed 5 nights in Mar 2024

10/10 Excellent

Yessica Cruz

Stayed 1 night in Dec 2023

8/10 Good

Nancy V Jauregui Relayze de

Stayed 6 nights in Nov 2023

4/10 Poor

OMAR

Stayed 1 night in Apr 2023

4/10 Poor

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mar.31/23 room #206 had no internet access through the entire stay. That floor had a multiple room group of older kids very noisy to past 11PM! 4th floor previous stay on Feb.11/23 was great, quiet and with good internet.
Stayed 1 night in Mar 2023

6/10 Okay

Ricardo Mauricio Merazo

Travelled with partner
Liked: Cleanliness
Every day we had a bad experience with the room, our toilet did not work well even when we reported
Stayed 3 nights in Mar 2023

4/10 Poor

Candace

Travelled with partner
Liked: Cleanliness, staff & service
The bed was comfortable and the staff was helpful and friendly. But the hotel is on a very busy, noisy street. It’s also very bare-bones for the price - $70/night - no bath mat, two towels, no coffee in room. Only 1 chair for the balcony. Water was easily accessible.
Stayed 1 night in Feb 2023

8/10 Good

Ivanov

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was a big plus, walking distance to market 23 and ADO central bus station and all Colectivos, R1 rides. Staff is very friendly, wish it had a pool but we traded that perk for the breakfast included.Its a good choice if you want to explore more real local lifestyle and not go for the all inclusive hotels. It's a 10 min ride to Playa El Nino and a 20-30 min ride to Playas in the hotel zone.
Stayed 7 nights in Feb 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Gregory

Great value for Downtown Cancun I have stayed at comparable hotels there costing twice as much.
Stayed 1 night in Feb 2023

8/10 Good

George Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Batab offers a clean, comfortable and cheap place to stay. The rooms are somewhat spartan - no mini fridge, no safe in room, no desk with chair, etc. However, you get a complimentary breakfast each morning and the on-site restaurant is really good and very affordable. Finally, the staff at Hotel Batab were friendly, helpful and really a pleasure to deal with. I would stay here again.
Stayed 3 nights in Jan 2023

10/10 Excellent

NAKETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 6 nights in Jan 2023

2/10 Terrible

Alena

Stayed 1 night in Jan 2023

10/10 Excellent

SHAWN

Liked: Staff & service, amenities, property conditions & facilities
Really everything no complain

10/10 Excellent

Olayida

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room is good but the internet is not strong enough 😕

10/10 Excellent

Julia, Heredia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cerca de donde pasan los autobuses
Stayed 4 nights in Nov 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s 5 minutes from the ADO station and the price was super affordable I just needed a place to sleep. The staff was very helpful with covid testing and programming a taxi for when I left. I had to leave around 5 am back to the airport. If you don’t rent a car it’s very convenient to stay close to the ADO stop. This hotel Is about 20 minutes to zona hotelera
Stayed 4 nights in Apr 2022

10/10 Excellent

Vincente

Liked: Cleanliness, staff & service
Staff was great!
Stayed 3 nights in Apr 2022

6/10 Okay

Agustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022