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Hotel Luma by Kavia Cancun

3.5 star property
Hotel with free parking, near Plaza 28

Photo gallery for Hotel Luma by Kavia Cancun

Front of property
Reception
In-room safe, individually furnished, desk, iron/ironing board
50-inch Smart TV with cable channels, TV
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$92
includes taxes & fees
1 June - 2 June

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Plaza 28
    ‪13 min walk‬
  • Plaza Las Americas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, individually furnished, desk, iron/ironing board

Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, iron/ironing board

Standard Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Hotel Luma by Kavia Cancun puts you in the heart of Cancun, steps from Las Palapas Park and within a 10-minute stroll of PlayCity Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find luggage storage, a front desk safe and a lift. There's also the convenience of free self parking. .Within a 30-minute walk of this 3.5-property class Downtown Cancun hotel, attractions include Plaza 28 and Plaza Las Americas.

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬5 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬2 min walk

About this property

Hotel Luma by Kavia Cancun

Hotel with free parking, near Plaza 28
There's a restaurant on site. Public spaces have free WiFi. Hotel Luma by Kavia Cancun also features tour/ticket assistance, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cancun hotel is smoke free.

  • 54 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Hotel Luma by Kavia Cancun offers 54 air-conditioned accommodations, with a safe. This individually furnished accommodation includes desks. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 466 reviews
The price is AU$97
includes taxes & fees
6 May - 7 May
Hotel Kavia Plus Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luma by Kavia Cancun

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Luma by Kavia Cancun?

Hotel Luma by Kavia Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luma by Kavia Cancun?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia Cancun on 1 June 2025 start from AU$92.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Luma by Kavia Cancun?

Yep, Hotel Luma by Kavia Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Luma by Kavia Cancun?

The closest beach to Hotel Luma by Kavia Cancun is Playa Tortugas (4 km).

Is there a free airport shuttle available at Hotel Luma by Kavia Cancun?

No, Hotel Luma by Kavia Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Luma by Kavia Cancun?

Yep, you can grab a meal at Hotel Luma by Kavia Cancun's onsite restaurant.

What time are check-in & check-out at Hotel Luma by Kavia Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luma by Kavia Cancun?

No, pets and service animals are not allowed.

Hotel Luma by Kavia Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 229 out of 429 reviews
Rating 8 - Good. 114 out of 429 reviews
Rating 6 - Okay. 48 out of 429 reviews
Rating 4 - Poor. 16 out of 429 reviews
Rating 2 - Terrible. 22 out of 429 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our satisfaction. We would appreciate a refrigerator in the room or that they could have ice machines.
Stayed 3 nights in Jan 2025

8/10 Good

Douglas, Spruce Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighborhood bar that starts to play music at 10 p.m. and it doesn't stop until 04:00 Extremely difficult to sleep with the "thump, thump, thump" going all night. The hotel and room were good. I will not stay at this hotel in the future.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mirsha

Stayed 1 night in Dec 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

John ANDREW

Liked: Cleanliness, property conditions & facilities

OK for a night ....

Pretty basic, nofrills, few amenities. Close to bus station.
Stayed 1 night in Nov 2024

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how clean and convenient it was to everything..transportation, food, shopping and activities! I mostly liked that shower!!! so spacious and clean!! thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Muy bien
Stayed 1 night in Nov 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service
Bed was clean noticeable noise in the street regularly for the nite ok
Stayed 1 night in Nov 2024

8/10 Good

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cómodo pero como está en una zona muy transitada y con bares cercanos, puede ser un poco ruidoso en la noche.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Stayed 5 nights in Oct 2024

8/10 Good

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Melissa S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Stayed 10 nights in Sep 2024

6/10 Okay

Jordan

Stayed 3 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sean

Liked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is close to the ADO terminal, very convenient. I spent one night, it was a Friday. I couldn’t sleep because I could hear a lot of people talking and loud music all night. It was very inconvenient to stay in this hotel. Also, the towels that they offered are very old and instead of being white, are grey!
Stayed 1 night in Aug 2024

10/10 Excellent

Sir Lloyd, Woodland Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They should be charging more cause i was very impressed.
Stayed 1 night in Jul 2024

10/10 Excellent

DANTE LUIS PARMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio-calidad para pasar un día o dos en el centro de Cancún. Está a 400 metros de ADO, que es lo más conveniente.
Stayed 1 night in Jul 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Pretty good location, spacious room but extremely noisy from the club and party hostel nearby. Service was rather inconsistent, on first night there was no water bottle or bath mat but there was on the second night
Stayed 2 nights in Jun 2024

6/10 Okay

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location, close to many restaurants, attractions, and grocery stores. The overall environment looks decent. I believe the building would benefit from regular maintenance. The check-in and check-out process was smooth, and the staff were friendly and helpful. I stayed at the hotel on a Saturday night and experienced a lot of noise late into the night, from 11 pm until the morning. It seemed like my window was facing a lounge or bar. If you are sensitive to loud noises, I would suggest requesting a room that does not face the lounge.
Stayed 1 night in Jun 2024

6/10 Okay

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024