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Oasis Palm - All Inclusive

4.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Oasis Palm - All Inclusive

Children's activities
Indoor wedding
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Indoor wedding
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Oasis Palm - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Langosta Beach and Playa Tortugas. Highlights at this beachfront property include 7 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Sensoria Spa can include massages, facials and body treatments along with aromatherapy and mani/pedis. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Puerto Cancun Marina Town Center and Plaza Las Americas.

What's nearby

  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Tortuga Beach - 2 min drive - 2.1 km
  • Las Perlas Beach - 3 min drive - 2.8 km
  • La Isla Shopping Mall - 11 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

Family-friendly beachfront location with outdoor pool
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 4.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oasis Palm - All Inclusive?

Yep, Oasis Palm - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Oasis Palm - All Inclusive?

Yep, Oasis Palm - All Inclusive is a short 7-minute walk from Langosta Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Oasis Palm - All Inclusive?

Yep, Sensoria Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Oasis Palm - All Inclusive have a pool?

Oasis Palm - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Oasis Palm - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive features a full-service spa, an outdoor pool and 7 bars.

Is Oasis Palm - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Oasis Palm - All Inclusive is a hit with families.

Does Oasis Palm - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Oasis Palm - All Inclusive?

No, Oasis Palm - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Oasis Palm - All Inclusive?

Yep, you can grab a meal at Oasis Palm - All Inclusive's onsite restaurant.

What time are check-in & check-out at Oasis Palm - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Oasis Palm - All Inclusive?

No, pets are not allowed.

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 182 out of 1001 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 3 nights in Mar 2025

4/10 Poor

Stacey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the Oasis Palm gave you access to very little. You needed to upgrade to the Grand Oasis Palm to really have an enjoyable experience and have access to the amenities.
Stayed 8 nights in Mar 2025

2/10 Terrible

MEGAN

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were clean and nice. The staff was the worst from the minute we arrived until we left.
Stayed 2 nights in Mar 2025

4/10 Poor

ricardo

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My bad with money and cell phone was stolen at the pool area so be careful if u guys go not safe for belonging . But they have great food options
Stayed 4 nights in Mar 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Too many screaming kids in hall echoing and doors slamming !!
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
Stayed 3 nights in Mar 2025

2/10 Terrible

Luiz Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Very crazy traveling !
Stayed 5 nights in Feb 2025

10/10 Excellent

Abdassamad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families with small kids
Stayed 17 nights in Feb 2025

6/10 Okay

Troy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
Stayed 1 night in Feb 2025

4/10 Poor

Veronica, Petaluma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will extremely nice and engaging. My overall experience was very pleasant
Stayed 5 nights in Feb 2025

10/10 Excellent

Leonid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the beach. Always calm. Great for kids and adult who does not like waves
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 5 nights in Feb 2025

2/10 Terrible

Rachel

Travelled with group
Disliked: Amenities
BEWARE. READ b4 looking at pics and booking. This oasis palm is attached to Sens which is not included in this hotel. Meaning that access to the 7 advertised is not included. So yes you will be sitting next to a hotel bar you can't use without the Sens bracelet. This is false advertising. All the nice restaurants you see in the pics and web cost extra. Download their app first and look. The 2 buffets included are without a doubt terrible. We spoke to many guests and not one found it acceptable. Disgusting. And I am not a foodie. I do not care about food nor get excited. But palatable food is required. One item of the entire stay was good. This place is a joke. Book oasis palm and you get the ghetto side of the hotel.
Stayed 3 nights in Feb 2025

2/10 Terrible

Patricia, Tampa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing ! The property is Horrible and needs a lot of update ! Rooms are dirty and old really bad maintained, not for the price at all If I could give 0 star I will This is the worst hotel I have ever stay in my life
Stayed 3 nights in Feb 2025

10/10 Excellent

Oleksii

Stayed 10 nights in Feb 2025

6/10 Okay

Sam

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Food was terrible and room is rundown. Stay for the alcohol.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Feb 2025

6/10 Okay

Armin

Travelled with family
Disliked: Property conditions & facilities
The place smelled moldy and wasnt maintained properly some.things didnt work like bathroom fan.
Stayed 7 nights in Jan 2025

2/10 Terrible

BRIAN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was more run down then what it shows online. There's also no reason on pricing on upgrades. Bunch of people got free upgrades, some paid half for double the amount of stay....etc. certain staff are good and others were had poor hospitality
Stayed 6 nights in Jan 2025

2/10 Terrible

Valentina V

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel! Old and not clean what so ever. Everytime we had our room cleaned we would be left with less and less towels. Food was horrible and drinks too
Stayed 7 nights in Jan 2025

6/10 Okay

mayra

Travelled with family
The bars where to basic
Stayed 2 nights in Jan 2025

10/10 Excellent

Bhrooz Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for family we are a familof 5 with 3 kids they just love it and enjoyed alot and the food options amazing and so delicious Mexico for sure im coming back staff amazing you know what everything is just excellent for the family keep it up i made alot of friends Roony amazing guy Enrique best Raul the best and help me with my situation he knows what I mean LOL and Mr Aldo too amazing keep it up guys my first trip in Mexico for the first time was just amazing.
Stayed 7 nights in Jan 2025