Oasis Palm - All Inclusive

4.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Oasis Palm - All Inclusive

Children's activities
Indoor wedding
Exterior
Indoor wedding
1 bedroom, blackout curtains, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Standard

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Oasis Palm - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Langosta Beach and Playa Tortugas. Highlights at this beachfront property include 7 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Sensoria Spa can include massages, facials and body treatments along with aromatherapy and mani/pedis. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Puerto Cancun Marina Town Center and Plaza Las Americas.

What's nearby

  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Tortuga Beach - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.2 km
  • La Isla Shopping Mall - 11 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Carnitas Michoacán - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬7 min walk

About this property

Oasis Palm - All Inclusive

Family-friendly beachfront location with outdoor pool
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oasis Palm - All Inclusive?

Yep, Oasis Palm - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Oasis Palm - All Inclusive?

Yep, Oasis Palm - All Inclusive is a short 7-minute walk from Langosta Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at Oasis Palm - All Inclusive?

Yep, Sensoria Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Oasis Palm - All Inclusive have a pool?

Oasis Palm - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Oasis Palm - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Oasis Palm - All Inclusive?

Oasis Palm - All Inclusive features a full-service spa, an outdoor pool and 7 bars.

Is Oasis Palm - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Oasis Palm - All Inclusive is a hit with families.

Does Oasis Palm - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Oasis Palm - All Inclusive?

No, Oasis Palm - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Oasis Palm - All Inclusive?

Yep, you can grab a meal at Oasis Palm - All Inclusive's onsite restaurant.

What time are check-in & check-out at Oasis Palm - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Oasis Palm - All Inclusive?

No, pets are not allowed.

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 185 out of 1007 reviews
Rating 4 - Poor. 136 out of 1007 reviews
Rating 2 - Terrible. 183 out of 1007 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia, Antioch

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could giver ZERO stars that’s what the resort ”motel” would get. Within us being there four hours (Husband, daughter 13 , son 10 and myself) I was walking up the club area to speak to a manager. My spouse was talking to another resort to see if they could get us in. We were in the palm building which is right in between grand and Sens. since I booked through EXPEDIA they would not do a refund even when I was speaking to the manager and the Expedia assistance I was there for less than 4 hours at this time. Our room was like a crabby motel room. We stayed for 5 nights and only got the room cleaned once. I had to call twice to get towels. We were told that we couldn’t use the pool that was between our building and the Sens. It was the Sens “pool”. Same thing with the bar. Even though that was right next to our room and the closest to us. Why would you connect a restaurant to a resort building then say well you can’t use this one. The bar at the ocean was slow ALWAYS had a line. The works never asked if you needed anything, but they were too fast to pick up those plastic cups. I would barely finish, and they would come and collect. We went to try to use the slides at the kid’s club. We were told that it was being cleaned, and we would have to wait till 330pm we came back and then it changed to 4pm then they had a movie on so my kids couldn’t use the slide. The app is not good. We tried 4 nights for reservations. Was denied every time. Tried different restaurants and times
Stayed 5 nights in Mar 2025

4/10 Poor

Samantha

Disliked: Staff & service, property conditions & facilities
The reason I am ratings this property is due to a few reasons. First check in went smooth and the first impressions of the hotel were great. The restaurants did have weird hours and after check in almost nothing was open were the least of the issues. Because our room TV or phone did not work. The shower would not drain and when asked to be changed to a different room the manager said we could upgrade or check out tomorrow at 11 and check back into a different room at 3. It took over an hour to find a working room for us to stay in.
Stayed 4 nights in Mar 2025

2/10 Terrible

Yadira

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nothing close to advertise. We had a terrible dinning and hotel stay experience. We requested room change and then the other room had plumbing issues. The restaurant wasnt at par and to stay we didn’t enjoy either meal. It was sub par at its best. Will not be booking here ever again.
Stayed 4 nights in Mar 2025

6/10 Okay

Elisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The place is nice. The room that we got was good except the bathroom. The bathroom is too small and showering was a nightmare. You literally wet the whole bathroom showering. The staff members are nice but it seems that because they are overwork they are not happy. The restaurants are very limited. You have to make reservations or be in line for hours. Food is ok. Entertainment is great. I liked all of them and we tried to go to all of them. Overall was ok.
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel Salvador

Stayed 3 nights in Mar 2025

6/10 Okay

Kayla

Liked: Cleanliness
Food wasn’t good. Pool bars close early
Stayed 5 nights in Mar 2025

6/10 Okay

Brenda, Spring

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jose Alfonso

Travelled with family
Disliked: Staff & service
Some waiters are Pretty Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Mehmet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much everything was okay. There should be a more entertainment for kids.
Stayed 3 nights in Mar 2025

6/10 Okay

Erdman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Myrneth Sun

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Viktor

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty hotel, the room was smelling disgusting
Stayed 7 nights in Mar 2025

6/10 Okay

Emilija

Travelled with family and small children
Disliked: Cleanliness
Rooms were dirty and stinky!
Stayed 7 nights in Mar 2025

6/10 Okay

Gary

Travelled with family
Great beach. Rooms outdated and not great. Very noisy at night. Limited dining options unless you want to pay more and stay at Grand.
Stayed 9 nights in Mar 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Feb 2025

4/10 Poor

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Imad Awny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very family friendly and lots for all members to do.
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Stayed 3 nights in Mar 2025

4/10 Poor

Stacey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the Oasis Palm gave you access to very little. You needed to upgrade to the Grand Oasis Palm to really have an enjoyable experience and have access to the amenities.
Stayed 8 nights in Mar 2025

2/10 Terrible

MEGAN

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were clean and nice. The staff was the worst from the minute we arrived until we left.
Stayed 2 nights in Mar 2025

4/10 Poor

ricardo

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My bad with money and cell phone was stolen at the pool area so be careful if u guys go not safe for belonging . But they have great food options
Stayed 4 nights in Mar 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Too many screaming kids in hall echoing and doors slamming !!
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
Stayed 3 nights in Mar 2025