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Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools

Where to?

Dates

October 2025

November 2025

2 outdoor pools, pool umbrellas, pool loungers

9 restaurants, breakfast, lunch, dinner served; international cuisine

Premium Room, 2 Double Beds (with Plunge Pool)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

2 Nov - 3 Nov

Explore the area

Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500

Place, Aquaworld
‪3 min walk‬
Place, Delfines Beach
‪3 min drive‬
Place, La Isla Shopping Mall
‪5 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪20 min drive‬

Room options

Premium Room, 2 Double Beds, Non Smoking, Garden View

Very good

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

Premium bedding

36 sq m
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

Very good

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

Premium bedding

36 sq m
Lagoon view
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Very good

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

Premium bedding

36 sq m
Ocean view
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Excellent

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

Premium bedding

36 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Garden View

Excellent

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

36 sq m
Sleeps 4
1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

Wonderful

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

36 sq m
Lagoon view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

36 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

Excellent

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

36 sq m
Partial ocean view
Sleeps 4
1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Master)

Very good

Highlights

Furnished balcony or patio

Separate dining area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

78 sq m
Partial ocean view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed (with Plunge Pool)

Very good

Highlights

Deck/patio

Private pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

50 sq m
Sleeps 4
1 King Bed

Premium Room, 2 Double Beds (with Plunge Pool)

Excellent

Highlights

Deck/patio

Private pool

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

50 sq m
Sleeps 4
2 Double Beds

Family Suite

Highlights

Furnished balcony or patio

Separate dining area

Private outdoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

78 sq m
Ocean view
Sleeps 4
2 Double Beds

2 Bedroom Master Suite

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Private outdoor hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

114 sq m
2 bedrooms
Ocean view
Sleeps 8
2 Double Beds and 1 King Bed

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Excellent

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

36 sq m
Lagoon view
Sleeps 4
1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Very good

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

Premium bedding

36 sq m
Lagoon view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

36 sq m
Sea view
Sleeps 4
1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Very good

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2019

Pillow-top bed

Down duvet

Blackout curtains

Premium bedding

36 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds (Serenity Ocean Front)

Highlights

Air conditioning

Flat-screen TV

Renovated in 2019

Blackout curtains

Premium bedding

Pillow-top bed

Down duvet

Rainfall showerhead

36 sq m
Ocean view
Sleeps 3
2 Double Beds

Room, 2 Double Beds, Ocean View (Serenity)

Highlights

Air conditioning

Flat-screen TV

Renovated in 2019

Blackout curtains

Premium bedding

Pillow-top bed

Down duvet

Rainfall showerhead

36 sq m
Partial sea view
Sleeps 3
2 Double Beds

Suite (Serenity - Ocean Front)

Highlights

Furnished balcony or patio

Separate dining area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Flat-screen TV

Renovated in 2019

Separate bedroom

78 sq m
1 bedroom
Sea view
Sleeps 2
1 King Bed

About the area

Cancun

A luxury stay in Cancun awaits you at Fiesta Americana Condesa Cancun All Inclusive. Within a 5-minute stroll you'll find Aquaworld and Kukulcan Plaza Shopping Mall within a 30-minute walk. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Miiluma Spa can include deep-tissue massages, hot stone massages and body wraps along with hydrotherapy and reflexology. The buffet restaurant, The Market, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 3 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4.5-property class Zona Hotelera property include La Isla Shopping Mall and Teatro de Cancún.

What's nearby

Aquaworld - 3 min walk - 0.3 km
Iberostar Cancun Golf Course - 16 min walk - 1.4 km
Kukulcan Plaza Shopping Mall - 3 min drive - 2.9 km
Delfines Beach - 3 min drive - 3.2 km
La Isla Shopping Mall - 5 min drive - 3.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

‪Tatish Restaurant - ‬3 min walk
‪Coyote Loco - ‬4 min walk
‪McDonald's - ‬6 min walk
‪Hacienda Sarape - ‬5 min walk
‪La Placita - ‬5 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Fiesta Americana Condesa Cancun All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and a fitness centre. Limited free parking is available on a first-come, first-served basis. A complete renovation of Fiesta Americana Condesa Cancun All Inclusive was completed in December 2019.

This 4.5-star Cancun property is smoke free.

507 guestrooms or units

8 levels

3 buildings

9 dining venues

3 bars by the pool

4 bars or lounges

Conference rooms

21600 sq ft of conference space

2007 sq. m of conference space

Built in 1989

Karaoke

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Swim-up bar

Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Miiluma Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

11 Oct - 12 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

3 poolside bars
4 bars/lounges
9 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Brasa by the Sea
El Mexicano
Rosato
San Telmo $
The Market

Things to do

2 outdoor pools
Billiards/pool table
Bingo
Children's pool
Evening entertainment
Free children's club
Full-service spa
Games
Gym
Karaoke
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

2 outdoor pools
Children's games
Children's pool
Free children's club
In-room babysitting
Lifeguards on site
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

12 meeting rooms
Conference centre (21,600 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
On the waterfront
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Lift (150 centimetre wide door)
Low-height electrical sockets in bathroom
Smooth flooring in public areas
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

3 buildings
8 floors
At least 80% of food locally-sourced
Banquet hall
Built in 1989
Colonial architecture
Communal living room
Lifeguards
Reception hall
Renovated entire property - December 2019
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer (on request)
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Bulk dispensers for toiletries
Eco-friendly toiletries
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 89 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 89 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Condesa Fiesta Americana

Cancun Fiesta Americana Condesa

Fiesta All Inclusive Cancun

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Frequently asked questions

What is the cancellation policy at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Condesa Cancun All Inclusive?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Condesa Cancun All Inclusive on 2 Nov 2025 start from AU$490.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Condesa Cancun All Inclusive?

Yep, Fiesta Americana Condesa Cancun All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Fiesta Americana Condesa Cancun All Inclusive?

Yep, Fiesta Americana Condesa Cancun All Inclusive is a short 16-minute walk from Ballenas Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats.

Is there a spa on site at Fiesta Americana Condesa Cancun All Inclusive?

Yep, Miiluma Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Fiesta Americana Condesa Cancun All Inclusive have a pool?

Yep, and guests love it! Fiesta Americana Condesa Cancun All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Fiesta Americana Condesa Cancun All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive features 3 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fiesta Americana Condesa Cancun All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fiesta Americana Condesa Cancun All Inclusive.

Is Fiesta Americana Condesa Cancun All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Fiesta Americana Condesa Cancun All Inclusive is a hit with families.

Is there a free airport shuttle available at Fiesta Americana Condesa Cancun All Inclusive?

No, Fiesta Americana Condesa Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Condesa Cancun All Inclusive?

Relax with a coldie at the 3 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Fiesta Americana Condesa Cancun All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Condesa Cancun All Inclusive?

Dogs are welcome at Fiesta Americana Condesa Cancun All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Fiesta Americana Condesa Cancun All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 13-minute walk away.

Fiesta Americana Condesa Cancun All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Maricela

8 July 2025

Liked: Cleanliness

Stayed 7 nights in May 2025

4/10 Poor

Alyssa

8 July 2025

Liked: Cleanliness

Disliked: Amenities

Stayed 4 nights in Jun 2025

10/10 Excellent

Nathaniel

8 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a great experience at Fiesta Americana Condesa. I proposed to my girlfriend and I wanted to give a huge shoutout to Fabian and Margarita at the Concierge. They made the experience effortless and I cannot thank them enough. JJ and Oscar gave excellent pool and beach service and we were very satisfied with the experience. We had the premium room with a plunge pool. The plunge pool could have been cleaner, however I think the issue was things would fall in, not something they can really control. The bathroom had a very spacious shower. The room was comfortable all around. They were not

Stayed 7 nights in Jun 2025

10/10 Excellent

LOC

8 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family

8 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó su amabilidad de todo el personal excelente ambiente y deliciosa comida excelente servicio ❤️

Stayed 5 nights in Jul 2025

10/10 Excellent

NURIT

8 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Vladimir

Travelled with partner, Travelled with group

8 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent hotel and service

Stayed 5 nights in Jun 2025

10/10 Excellent

Elina, Killeen

Travelled with partner

8 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Awesome place! Clean, great location, staff friendly, amazing food!

Stayed 4 nights in Jul 2025

6/10 Okay

Anyssa

8 July 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness

Okay stay

Pros: hotel is conveniently located in zona hotelera, next to attractions and main strip. The service was good and hotel staff is very attentive. Room service is 24-7 included with all inclusive stay. Pool area is nice and hotel usually has different activities going on. Cons: unfortunately got bit by bed bugs. Shower has only lukewarm water, no hot water. Buffet was ok but unfortunately our entire group of 15+ people got diarrhea during our stay. Not sure if it was the food or ice in the drinks but that was unpleasant

Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with group

8 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Service was outstanding!

Stayed 3 nights in Jul 2025

10/10 Excellent

Aileen

Travelled with partner

8 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort exceeded my expectations and had an overall great experience! However I will say the buffet food could need a little extra work, but breakfast buffet food was the best out of their buffet food. All other dining options were the best! We especially loved the taco and quesadillas restaurant on the corner across from the lobby bar and the Italian restaurant was really good! The alcoholic drinks were also really good and provided a great variety. Our favorite activity was the water aerobics in the pool and wish we would’ve done it more. Housekeeping always left our room spotless.

Stayed 3 nights in Jul 2025

10/10 Excellent

Rene

Travelled with family

7 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing property amazing customer service a great huge experience

Stayed 3 nights in Jun 2025

8/10 Good

Osvaldo

7 July 2025

Liked: Cleanliness

Stayed 3 nights in Jul 2025

10/10 Excellent

Israel

7 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful place, staff is extremely attentive and helpful! Really have a way of making you feel special during your stay!! Will be returning.

Stayed 8 nights in Jun 2025

10/10 Excellent

Christopher D, Johnston

Travelled with family and small children

7 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place to stay

Stayed 6 nights in Jun 2025

6/10 Okay

Raymond James

Travelled with family and small children

7 July 2025

Liked: Amenities, property conditions & facilities

The resort is very limited, it only had two restaurants along with the buffet. I was hoping to go to the steakhouse which I thought was included with the stay but turned out to be extra. The steakhouse menu didn't have any prices on it, so it's very misleading that this would be an extra cost. It was a disappointment, as I was looking forward to enjoying a steak meal on my trip. The room was clean for the most part but the flooring had a strange reflection, which made it look like it was wet all the time. The air conditioning unit didn't work properly. It would only turn on when you manually put the fan on, but then the fan would be running the whole night or day making the room very cold, the "auto" feature didnt work. Throughout the stay there was strange noises that sounded luke furniture moving or drilling even in the middle of the night. We didn't get to go to many of the events due to scheduling with the baby, but the night events were very entertaining that we attended. The buffet had a nice selection every day with different items changing, it made up for the lack of restaurants that were available at the resort.

Stayed 5 nights in Jun 2025

4/10 Poor

Erika

7 July 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

7 July 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Cesar

7 July 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis M

6 July 2025

Stayed 5 nights in Jul 2025

8/10 Good

Jordan

Travelled with family

6 July 2025

Liked: Cleanliness

Pool was nice, maid service was prompt. Food was ok, certainly had a feel from a food perspective that they were trying to keep costs low though.

Stayed 5 nights in Jun 2025

6/10 Okay

Nakia

6 July 2025

Liked: Cleanliness

Stayed 6 nights in Jun 2025

10/10 Excellent

Dyana

Travelled with family and small children

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

The perfect resort for families. There were so many events and the kids club was fantastic! FYI, the rooms are outdated. They also constantly want to upsell you on things or get you to sign up for excursions. Just say no thank you go about your day! Bring one-dollar bills to tip the staff $1-2 throughout your stay.

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Travelled with partner

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was a great experience

Stayed 4 nights in Jun 2025

6/10 Okay

Stacey K.

Travelled with family

6 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

check in was slow and did not get the room i booked

Stayed 7 nights in Jun 2025

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Premium Room, 2 Double Beds, Non Smoking, Garden View

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Premium Room, 2 Double Beds, Non Smoking, Sunset View

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Premium Room, 2 Double Beds, Non Smoking, Oceanfront

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Premium Room, 2 Double Beds, Non Smoking, Ocean View

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Premium Room, 1 King Bed, Non Smoking, Sunset View

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Premium Room, 1 King Bed, Non Smoking, Oceanfront

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Premium Room, 1 King Bed, Non Smoking, Ocean View

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Premium Suite, 1 King Bed, Non Smoking (Master)

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Premium Room, 1 King Bed (with Plunge Pool)

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Premium Room, 2 Double Beds (with Plunge Pool)

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Family Suite

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2 Bedroom Master Suite

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Premium Room, 1 King Bed (Fiesta Club - Sunset View)

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Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

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Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

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Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

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Room, 2 Double Beds (Serenity Ocean Front)

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Room, 2 Double Beds, Ocean View (Serenity)

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Suite (Serenity - Ocean Front)

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Fiesta Americana Condesa Cancun All Inclusive

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