Fiesta Americana Condesa Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property video
Premium Room, 2 Double Beds (with Plunge Pool)
Exterior
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is AU$530
includes taxes & fees
13 July - 14 July

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪3 min walk‬
  • Delfines Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Separate dining area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 114 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Suite (Honey Moon)

7.4 out of 10
Good
(3 reviews)

Highlights

Deck/patio
Separate dining area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(108 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.0 out of 10
Very good
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(119 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Deck/patio
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(21 reviews)

Highlights

Deck/patio
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Deck/patio
Separate dining area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)

Highlights

Deck/patio
Separate dining area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Premium bedding
Down duvet
Pillow-top bed
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Fiesta Americana Condesa Cancun All Inclusive. You'll be 0.3 km (0.2 mi) from Aquaworld and 3.5 km (2.2 mi) from La Isla Shopping Mall. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Miiluma Spa can include deep-tissue massages, hot stone massages and body wraps along with hydrotherapy and reflexology. The buffet restaurant, Kalmia, serves international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 4.5-property class Zona Hotelera property include Cinemex La Isla Cancun and Puerto Cancun Marina Town Center.

What's nearby

  • Aquaworld - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 3 min drive - 3.2 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • La Isla Shopping Mall - 5 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools
Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Fiesta Americana Condesa Cancun All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis. A complete renovation of Fiesta Americana Condesa Cancun All Inclusive was completed in December 2019.

This 4.5-star Cancun property is smoke free.

  • 507 guestrooms or units
  • 8 levels
  • 3 buildings
  • 10 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 21600 sq ft of conference space
  • 2007 sq. m of conference space
  • Built in 1989
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Miiluma Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 89 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
Fiesta Americana Condessa Cancun
Fiesta Americana Cancun
Fiesta Americana Condesa All Inclusive Hotel
Fiesta Americana Condesa Cancun All Inclusive
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Hotel Fiesta Americana Condesa Cancun - All Inclusive
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Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Frequently asked questions

What is the cancellation policy at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Condesa Cancun All Inclusive?

As of 3 July 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Condesa Cancun All Inclusive on 15 July 2025 start from AU$728.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Condesa Cancun All Inclusive?

Yep, Fiesta Americana Condesa Cancun All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Fiesta Americana Condesa Cancun All Inclusive?

Yep, Fiesta Americana Condesa Cancun All Inclusive is a short 16-minute walk from Ballenas Beach. Fun beach activities include volleyball, jet skiing and surfing. You can also find motor boats.

Is there a spa on site at Fiesta Americana Condesa Cancun All Inclusive?

Yep, Miiluma Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Fiesta Americana Condesa Cancun All Inclusive have a pool?

Yep, and guests love it! Fiesta Americana Condesa Cancun All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Fiesta Americana Condesa Cancun All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive features 3 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fiesta Americana Condesa Cancun All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fiesta Americana Condesa Cancun All Inclusive.

Is Fiesta Americana Condesa Cancun All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Condesa Cancun All Inclusive is a hit with families.

Is there a free airport shuttle available at Fiesta Americana Condesa Cancun All Inclusive?

No, Fiesta Americana Condesa Cancun All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Condesa Cancun All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Fiesta Americana Condesa Cancun All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Condesa Cancun All Inclusive?

Dogs are welcome at Fiesta Americana Condesa Cancun All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Is there a golf course on site at Fiesta Americana Condesa Cancun All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 13-minute walk away.

Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2393 out of 3848 reviews
Rating 8 - Good. 834 out of 3848 reviews
Rating 6 - Okay. 339 out of 3848 reviews
Rating 4 - Poor. 146 out of 3848 reviews
Rating 2 - Terrible. 136 out of 3848 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service

Just OK, wouldn’t repeat

It has a beautiful beach front with sun beds but no sun shades, no bar or food directly at the beach which I have seen in others. Sun beds by the pool already taken by 8am, you have to get up really early in order to get a decent spot. Buffet restaurant is just OK, although one day I tried a really good fried rice. No kids club, under construction I think, some entertainers in the kids pool area, but no safe space where the kids can play for a couple hours and be taken care of.
Stayed 5 nights in Mar 2025

2/10 Terrible

Cesar Adrian Breton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service run down property. We had one request which was to sleep together in the same bed as it was the last nights of our honey moon before flying out, we got given a room with 2 small beds. We got charged for the upgraded room without remedy, no access to anything VIP. Put me off ever staying at a fiesta Americana ever again
Stayed 1 night in Feb 2025

8/10 Good

Miles

Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Stayed 10 nights in Nov 2024

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Condesa! This was our 6th time at this resort and the service is always amazing!
Stayed 7 nights in Mar 2025

2/10 Terrible

Ebru

Travelled with family and small children
Disliked: Staff & service, amenities
Overall very poor experience, i would never go back. Even though the property is clean. We had very bad experience at check in, management did not care and gave us rooms in 2 separate buildings for me and my family. Foods is very disappointing. Specialty restaurants are not worth waiting for. Food has no taste. Had to go to buffet every night so we don’t starve. Not worth spending money for all inclusive basically. Alcohol is low cost alcohol n drinks don’t taste right, you can’t even enjoy your drinks. Go anywhere else except fiesta!
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

John Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 7 nights in Mar 2025

10/10 Excellent

Donna Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful hotel but we were not treated fairly. My son's girlfriend wore a beautiful cover-up over her bathing suit. We were told that she needed to change clothes. What bothered me was there were other ladies wearing cover ups and allowed to dine. Now id this was one of the hotel's beautiful restaurants, changing clothes would be expected. But it was a buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Madhuri

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fabulous. We love the hotel except
Stayed 6 nights in Mar 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with our kids. The food was good. Room was clean. They had fun activities all day and into the night. The ocean was so pretty. Hope to go here again.
Stayed 5 nights in Mar 2025

8/10 Good

Deborah Lynn

Liked: Property conditions & facilities
The nicest staff! They treat you very well! Place is clean.
Stayed 4 nights in Mar 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly in every area! The beach was beautiful. The pool area was a bit “old“ but still very nice. The drinks were excellent and I would go back there for sure. The only thing is I had to ask for the mini bar to be restocked three times. Each time they told me it was because we left the do not disturb sign on our door, which we never did! That was pretty frustrating and disappointing.
Stayed 6 nights in Mar 2025

8/10 Good

Rene Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been going to this property for 13 years and and I don’t and they don’t even say thank you
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy, hinckley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there several times and have had great service. Place is very clean and comfortable. Need more chairs around the bar area.
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the resort! All of the staff were very helpful and friendly. The few things that we didn't like were that there weren't any chairs around the pool and long waits at the restaurants.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything Was good
Stayed 6 nights in Mar 2025

8/10 Good

Briza

Travelled with family and small children
Liked: Cleanliness
It wasn’t super packed even though we went during spring break. Lots of food options throughout the property.
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolina Laila, Lewisville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love this property. Everyone is so nice and ready to help you! food was good but we have to wait on line to buffet. it didn't make any sense for us
Stayed 3 nights in Mar 2025

8/10 Good

Milka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien. Lo único reservé una habitacion ocean view y no me la dieron.
Stayed 4 nights in Mar 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely stunning!! The plunge pool was perfect! I would definitely recommend this resort to everyone I know!
Stayed 7 nights in Mar 2025

10/10 Excellent

Orlando, Hialeah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and ran down.
Stayed 3 nights in Mar 2025