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Hotel Jardin Cancun

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

Photo gallery for Hotel Jardin Cancun

Two single beds with white bedding and red accent pillows, a flat-screen TV, and a ceiling fan.
Relax in this stylish room with a large sofa, flat-screen TV, and ceiling fan.
Welcome to Capital Hotel Jardín, featuring a clean, white facade and a large metal entrance gate.
Corridors feature a central table with chairs, ceiling-mounted umbrellas, and fire extinguishers.
Enjoy a bright and airy corridor with a glass railing offering a view of the lower floor, a dining table, and comfortable seating for four.

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524
  • Plaza 28
    ‪3 min drive‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Ultramar Ferry Puerto Juárez
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

Hotel Jardin Cancun places you steps from Séptimo Día Adventist Church and within a 15-minute stroll of Mercado 23. Highlights at this hotel include in-room free WiFi and plasma TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find laundry facilities, tour/ticket assistance and luggage storage. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Downtown Cancun hotel include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 3 min drive - 2.2 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Puente Puerto Juárez - ‬11 min walk
  • ‪El Paisano del 23 - ‬12 min walk
  • ‪Taqueria Bonampak - ‬8 min walk

About this property

Hotel Jardin Cancun

Hotel with free parking, near Ultramar Ferry Puerto Juárez
As a guest of Hotel Jardin Cancun, you'll find tour/ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Smoking in designated areas
Hotel Jardin Cancun offers 28 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch plasma televisions come with satellite channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Is parking available at Hotel Jardin Cancun?

Yep, Hotel Jardin Cancun has a free self car park.

Are there any beaches close to Hotel Jardin Cancun?

The closest beach to Hotel Jardin Cancun is Playa Tortugas (4.4 km).

Is there a free airport shuttle available at Hotel Jardin Cancun?

No, Hotel Jardin Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Jardin Cancun?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Jardin Cancun?

No, only service animals are allowed.

Hotel Jardin Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 436 reviews
Rating 8 - Good. 132 out of 436 reviews
Rating 6 - Okay. 63 out of 436 reviews
Rating 4 - Poor. 32 out of 436 reviews
Rating 2 - Terrible. 46 out of 436 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Stayed 1 night in Mar 2025

6/10 Okay

Molly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025

8/10 Good

Mauro

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Betsabe

Stayed 3 nights in Jan 2025

10/10 Excellent

Nonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed 1 night in Dec 2024

6/10 Okay

5Lexi

Liked: Cleanliness, staff & service
Disliked: Amenities
There bug sprays,or cleaning sprays are terrible. They are so overpowering ,you cough Continually.
Stayed 2 nights in Nov 2024

8/10 Good

Hyleim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Noe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund. 2. The shower was leaking heavily all night. 3. The AC took over 30 minutes to cool. 4. There’s no way elevator. We had to carry out luggage four flights of stairs. 5. The fan was rattling all night. 6. The pillow cases were torn. 7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk. 8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Stayed 1 night in Jul 2024

8/10 Good

Monica, Apple valley

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water is not strong enough in my room number 30
Stayed 7 nights in Feb 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Stayed 15 nights in Dec 2023