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Sun Palace Cancun - Adults Only - All-inclusive

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio
Property video
3 outdoor pools, pool loungers
Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio
Superior Deluxe Ocean View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is AU$685
includes taxes & fees
30 May - 31 May

Explore the area

View map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪19 min walk‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Junior Suite Ocean View - King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Junior Suite Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Partial sea view
  • 53 sq m
  • Sleeps 2

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed

  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Junior Suite Ocean View - Two Double Beds

  • Sleeps 4

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Governor Suite Partial Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Deluxe Ocean View - King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View - King Size Bed

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Sleeps 2

View all photos for Superior Junior Suite Ocean View Double Bed

Pool

Superior Junior Suite Ocean View Double Bed

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Sea view
  • 128 sq m
  • Sleeps 4

Superior Honeymoon Suite

  • Sleeps 2

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View

  • Ocean view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View

  • Sleeps 2

Superior Junior Suite Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Deluxe Ocean View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View

9.6 out of 10
Exceptional
(67 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Two Double Beds

  • Sleeps 4

Superior Two Bedroom Presidential Suite

  • Sleeps 4

View all photos for Superior Governor Suite

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Governor Suite

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Sea view
  • 40 sq m
  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Sea view
  • 53 sq m
  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room

  • Sea view
  • 53 sq m
  • Sleeps 2

Superior Deluxe Ocean View-Book 4 Nights, Get 2 Nights At Punta Cana

  • Sleeps 2

View all photos for Superior Deluxe Room With Ocean View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Room With Ocean View

  • Sleeps 2

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4.5 out of 5, Wonderful, 1,539 reviews
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About the area

Cancun

A luxury stay in Cancun awaits you at Sun Palace Cancun - Adults Only - All-inclusive. Within just a 10-minute stroll, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, La Tratto, serves Italian cuisine and is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Zona Hotelera property include Delfines Beach and Iberostar Cancun Golf Course.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Iberostar Cancun Golf Course - 19 min walk - 1.7 km
  • El Rey Ruins - 4 min drive - 2.5 km
  • El Rey Ruins Trailhead - 4 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬9 min walk
  • ‪Azvl - ‬2 min walk
  • ‪Restaurant Las Fuentes - ‬9 min walk
  • ‪Sun Palace - ‬1 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Some rates at Sun Palace Cancun - Adults Only - All-inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sun Palace Cancun - Adults Only - All-inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This luxury property also offers a hot tub, a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature down duvets. Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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  • Parking included
4.7 out of 5, Exceptional, 1,005 reviews
The price is AU$1,149
includes taxes & fees
14 June - 15 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sun Palace Cancun - Adults Only - All-inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

What is the cancellation policy at Sun Palace Cancun - Adults Only - All-inclusive?

Sun Palace Cancun - Adults Only - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on 30 May 2026 start from AU$685, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sun Palace Cancun - Adults Only - All-inclusive?

Yep, Sun Palace Cancun - Adults Only - All-inclusive has a free self car park.

Are there any beaches close to Sun Palace Cancun - Adults Only - All-inclusive?

The closest beach to Sun Palace Cancun - Adults Only - All-inclusive is Delfines Beach (2 km).

Is there a spa on site at Sun Palace Cancun - Adults Only - All-inclusive?

Yep, there is an onsite spa at Sun Palace Cancun - Adults Only - All-inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yep, and guests love it! Sun Palace Cancun - Adults Only - All-inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Sun Palace Cancun - Adults Only - All-inclusive?

Sun Palace Cancun - Adults Only - All-inclusive features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Sun Palace Cancun - Adults Only - All-inclusive a romantic place to stay?

1 hot tub and romance packages, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Sun Palace Cancun - Adults Only - All-inclusive.

Is Sun Palace Cancun - Adults Only - All-inclusive family-friendly?

No, Sun Palace Cancun - Adults Only - All-inclusive is an adults-only property.

Are there hot tubs in the rooms at Sun Palace Cancun - Adults Only - All-inclusive?

No, but there are Jetted bath in the guestrooms.

Does Sun Palace Cancun - Adults Only - All-inclusive serve breakfast?

Sure does, complimentary full brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Sun Palace Cancun - Adults Only - All-inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sun Palace Cancun - Adults Only - All-inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sun Palace Cancun - Adults Only - All-inclusive?

No, pets and service animals are not allowed.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1002 reviews
Rating 8 - Good. 140 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

prateek

Travelled with partner
Disliked: Amenities
It was the worst experience ever. There was no cooperation from any one in the hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Imdadul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with excellent stuff.
Stayed 5 nights in Feb 2026

6/10 Okay

Jennifer Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Needs better liquor , more beer selections, better food , more options to eat The staff and room and resort was super cl an and accommodating
Stayed 4 nights in Feb 2026

10/10 Excellent

Jason

Stayed 4 nights in Jan 2026

6/10 Okay

Norma

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Discriminación! Tienen mucha preferencia en el trato para los estadounidenses y muy poca atención para los latinos.
Stayed 4 nights in Jan 2026

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was above and beyond kind, helpful, and courteous! The room was kept spotless, and the whole resort was so clean! We definitely enjoyed our time of relaxation!
Stayed 5 nights in Jan 2026

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay! Clean rooms, friendly staff and great food!
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing dinner at the Mexican restaurant & the Italian restaurant! The su chef is amazing & his chefs are also amazing! The wait staff went above & beyond as did the wine guy !!
Salad
Tomato soup
Seafood ravioli
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Master Chef "Deana" and Sous Chef "Fernando" and team were amazing. they created the best dishes and hospitality for two wonderful dinners..
Stayed 2 nights in Jan 2026

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
Scam You'll be promised lots of resorts credits. And you'll be told you can use x amount on the spa and x amount on anything else. You'll be given a brochure that says the same. They'll hand write notes on it. Then you'll check out and find out that it's all fake. Promised resort credits of $x,xxx. Billed over $xxx..and told resorts credits weren't available..total scam.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2026

8/10 Good

Jason, Mckinney

Stayed 7 nights in Jan 2026

10/10 Excellent

Fernando arenas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff 100 % highly recommended
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach with easy access, fantastic staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Marco

Stayed 1 night in Jan 2026

2/10 Terrible

Graham

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel experience was awful. The staff are very rude. We had major issues with discrimination as well. The staff do not care about the guests and are there just to nickel and dime everyone. Customer service was appalling. Avoid booking this hotel at all costs.
Stayed 1 night in Jan 2026

4/10 Poor

Kevin

Stayed 6 nights in Dec 2025

8/10 Good

Murray

Stayed 4 nights in Jan 2026

10/10 Excellent

Annemarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the service incredible and the food was great too. We would certainly go back and recommend to anyone who wamts top notch service and great amenities.
Stayed 5 nights in Dec 2025

6/10 Okay

Holly

Room was great. Cleaning and service were superb. Loved the pools and beach. The desk staff was t
Stayed 7 nights in Dec 2025

10/10 Excellent

Victor David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb. Celebrated our Babymoon at this resort. Nice small secluded resort for couples. Even though it's small it still felt very luxurious and never felt crowded at all. We will be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Rob

Stayed 1 night in Dec 2025

10/10 Excellent

Hammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Friendly staff. Breakfast was awesome. Restaurants were great only complain I have is 2 out of 4 restaurants were closed But overall my wife and I had a great experience! Definitely recommend and come back here again.
Chichen Itza
Ocean view from our room
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. I def will be coming back
Stayed 1 night in Dec 2025