Seadust Cancún Beach Resort All Inclusive

3.5 star property

Photo gallery for Seadust Cancún Beach Resort All Inclusive

View from property
Free minibar, in-room safe, blackout curtains, iron/ironing board
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
9 restaurants, breakfast, lunch, dinner served; Italian cuisine
Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$489
includes taxes & fees
13 May - 14 May

Explore the area

View map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Oceanfront Suite King

8.6 out of 10
Excellent
(49 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Suite, 2 Double Beds

7.0 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Suite 2 double beds

7.8 out of 10
Good
(16 reviews)
  • Partial sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Single Bunk Beds
  • Free Wi-Fi

Premium Suite King

7.8 out of 10
Good
(9 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Suite King

  • Partial ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds
  • Free Wi-Fi

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Ocean Front Suite Two Double Beds

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Standard Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Suite, 2 Double Beds

7.0 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Suite King

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Seadust Cancún Beach Resort All Inclusive. Within just a 15-minute stroll, you'll find popular places like Hotel Zone Beaches and La Isla Shopping Mall. Highlights at this beachfront property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Florencia, serves Italian cuisine and is open for dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera property include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Club Bistro - ‬5 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪Hacienda Sisal - ‬4 min walk

About this property

Seadust Cancún Beach Resort All Inclusive

Seadust Cancún Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún Beach Resort All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Seadust Cancún Beach Resort All Inclusive offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

What is the cancellation policy at Seadust Cancún Beach Resort All Inclusive?

Seadust Cancún Beach Resort All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seadust Cancún Beach Resort All Inclusive?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Seadust Cancún Beach Resort All Inclusive on 13 May 2026 start from AU$489, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Seadust Cancún Beach Resort All Inclusive?

Yep, Seadust Cancún Beach Resort All Inclusive has a free self car park.

Are there any beaches close to Seadust Cancún Beach Resort All Inclusive?

Yep, Seadust Cancún Beach Resort All Inclusive is a short 6-minute walk from Hotel Zone Beaches.

Is there a spa on site at Seadust Cancún Beach Resort All Inclusive?

Yep, there is an onsite spa at Seadust Cancún Beach Resort All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Seadust Cancún Beach Resort All Inclusive have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, a communal pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Seadust Cancún Beach Resort All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Seadust Cancún Beach Resort All Inclusive?

Seadust Cancún Beach Resort All Inclusive features 3 outdoor pools, a full-service spa and 9 restaurants.

What makes Seadust Cancún Beach Resort All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Seadust Cancún Beach Resort All Inclusive.

Is Seadust Cancún Beach Resort All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Seadust Cancún Beach Resort All Inclusive is a hit with families.

Is there a free airport shuttle available at Seadust Cancún Beach Resort All Inclusive?

No, Seadust Cancún Beach Resort All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Seadust Cancún Beach Resort All Inclusive?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Seadust Cancún Beach Resort All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Seadust Cancún Beach Resort All Inclusive?

No, pets and service animals are not allowed.

Seadust Cancún Beach Resort All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1322 out of 3436 reviews
Rating 8 - Good. 841 out of 3436 reviews
Rating 6 - Okay. 554 out of 3436 reviews
Rating 4 - Poor. 316 out of 3436 reviews
Rating 2 - Terrible. 403 out of 3436 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge Luis

Liked: Cleanliness, amenities, property conditions & facilities
Seadust is truly all-inclusive and honestly one of the best experiences I’ve had! 🌴🍹 From the moment you walk in, the vibe is amazing, the drinks keep flowing, and the service is top tier. A HUGE shoutout to the best bartenders: Ceser, Magaly, and David 🔥👏 They are seriously the reason the experience feels so special. They’re fast, friendly, and make every drink perfect — plus they keep the energy fun and welcoming the whole time. You can tell they really care about the guests and take pride in what they do. The food was great, the drinks were always on point, and the staff made everything smooth and stress-free. If you’re looking for an all-inclusive spot with great vibes and even better service, Seadust is the place. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Feb 2026

2/10 Terrible

Michelle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I stood in this hotel for 5 nights jan31-feb5. The only good thing was that the food was not horrible. I booked an excursion for feb4 with the people in the lobby. I was told that the bus will be picking us up at 7:00am, me knowing that my son has autism and his eating isvery very minimal i decided to go to the buffet at 6:50am and ask the chef ( who didnt even have the decency to speak to me directly) if i can have 2 pieces BREAD and 1 BANANA because i wanted my son to eat incase in the hour ride we wont find anything for him. JESUS the BUFFET CHEF said NO because then he would have to open for everyone else. I felt helpless, i felt discriminated, i felt so bad for my son. The lady who worked beside him went against his order and brought me 2 pieces of bread for my son. This has by far been the WORST experience of my entire life. They’re way better hotels and more compassionate environment . Dont book through expedia they will discriminate you. After complaining all i heard was “ well you guys booked through expedia” i realized that was why i was being treated unfairly and we had the worst rooms in the hotel. Horrible. Save ur money.
This was the chef. He didnt even want to face me and speak to me for no reason at all.
My son survived this trip of bread, milk, banana and yogurt.
Stayed 5 nights in Jan 2026

2/10 Terrible

Dalia

Disliked: Cleanliness, property conditions & facilities
Never again
Stayed 7 nights in Jan 2026

8/10 Good

JOHN MARK

Travelled with family and small children
Liked: Cleanliness
The washroom needs a bit of upgrade! Staff are not aware of the event and program locations!
Stayed 7 nights in Jan 2026

6/10 Okay

Sandra-Marlena

The premium king room was mediocre , there was a leak and smelled like mold. The bathtub looked dirty. We got switched after the first day thankfully. That was much better, definitely best to get the best room.
Stayed 7 nights in Jan 2026

10/10 Excellent

David, Montclair, New Jersey

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Amenities was awesome., the pool entertainment was the best that I’ve seen
Stayed 5 nights in Jan 2026

10/10 Excellent

Azqa

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay here, the rooms were super clean, spacious, and nice. The staff was very friendly, and there were a lot of facilities. The food was also good, a 7/10. I would recommend staying here, definitely a good affordable place to stay! Also a great beach to chill at.
Stayed 7 nights in Jan 2026

4/10 Poor

Christopher L

Travelled with partner
Disliked: Cleanliness, amenities
Toilet kept clogging. Loud people all through the night. Timeshare salesman became confrontational when we declined purchase. Disco music starts pounding at the pool at 08:30 through 22:00 regardless of occupancy. No food service at the pool. Pool "eatery" was hotdogs, burgers and fries only for the entire week. Self served. Restraunts were an hour and a half wait unless arrived at 18:00 when they opened. One restaurant is only for "Members" which we had no option unless purchased $36,000 timeshare. Adult pool and restaurant on 2nd floor had same "Member restrictions" that we were unaware when booking. Wait staff was nice if tipping. Food in restaurants were good when available. Drinks at all the bars were good. No upper shelf liquor unless "member" which again, unaware at booking.
Stayed 6 nights in Jan 2026

8/10 Good

raymond

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was great. Armando was great. He made our son’s birthday great. Food was great. We had a good vacation there. All of us would return there again.
Stayed 14 nights in Jan 2026

10/10 Excellent

MARIO EHAB NOSHY MANKARIOS

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Jan 2026

10/10 Excellent

Balraj Singh

Liked: Cleanliness, amenities, property conditions & facilities
It was great stay from the rooms to the food and staff we had a great time! Only negative was all bars shut down at 11 so a bit disappointing since we travelled with some young adults.
Stayed 7 nights in Jan 2026

10/10 Excellent

Akasha

Stayed 6 nights in Jan 2026

6/10 Okay

Tasha

Travelled with family
Disliked: Cleanliness, amenities
The hotel and rooms could use some clean up and updating. The restaurants (Samauri, Manhattan & the steakhouse) all served great food! The Italian restaurant was ok at best… most of the food came out cold and even one meal was still partially frozen. Go early to get towels and chairs by the beach. The beach is really nice but very busy due to a public beach nearby. The staff was friendly but very misinformed. When asked about times for things (e.g. shows, restaurant openings, etc.), we were given 3 different answers each time by 3 different people. We were willing to be flexible and look past it all because it was wonderful to be on vacation together as a family. However, the hardest point to look past was during check in, the woman checking us in told us that on our last day we were to cut off the bracelets and leave them in our room. All 5 of us heard and remembered this. Upon checkout (and with our transfer to the airport currently waiting), we were told we couldn’t check out without the bracelets in hand. I mentioned that we needed to get on our transfer and asked if they could send someone up to get them from the room. I was firmly told “no” that I needed to go get them myself in order to finish the check out process. She also claimed that we were never told to leave our bracelets in the room. Due to the slow elevators, I proceeded to run up and down 8 flights of stairs. One little act of customer service could have gone so far. She ruined it for us.
Stayed 7 nights in Jan 2026

10/10 Excellent

Blanca

Stayed 7 nights in Jan 2026

8/10 Good

Sushoban

Liked: Amenities, property conditions & facilities
Rooms were old but maintained.
Stayed 5 nights in Jan 2026

8/10 Good

Colin

Travelled with group
Liked: Cleanliness
Room was nice and clean. Location, beach and pool were nice Service at the restaurant was slow and food was just ok.
Stayed 7 nights in Jan 2026

6/10 Okay

Mikayla

Stayed 9 nights in Jan 2026

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness
We had No hot water for 5 nights we stayed for 6 took over 2hrs to fill the jacuzzi and it was cold. Our first night they messed our room up and gave us 2 doubles when I payed for the premium king. Me and me group definitely did not have a good time on the resort we had to leave every day to enjoy our stay
Stayed 6 nights in Jan 2026

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The staff was friendly, the room was cleaned daily.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lissa

Stayed 6 nights in Jan 2026

6/10 Okay

Anton, Winnipeg

Stayed 9 nights in Jan 2026

10/10 Excellent

Ljiljana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and interesting place, looks like cruiser. Staff very nice, on reception a litle bit slow. But everything else great.
Stayed 8 nights in Jan 2026

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Our room was really nice and we enjoyed some of the restaurants. Not all the restaurants were good, wait times were sometimes long and sometimes food would come cold. Most of the staff were very friendly but we did find that some of the staff were less than helpful when we had questions related to our stay.
Stayed 8 nights in Jan 2026

6/10 Okay

Martina, Richmond

Stayed 10 nights in Jan 2026

4/10 Poor

Mirsada

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room didnt have hot water for two days. And than in the second day they changed my room. The hotel looked like it was falling apart and dirty. Not much amenities to do during the day because the weather was too cold and the pools were freezing cold.
Stayed 4 nights in Jan 2026