See all properties
Save

Seadust Cancún All Inclusive Family Resort

3.5 star property

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
9 restaurants, breakfast, lunch, dinner served; Italian cuisine
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Beach/ocean view
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$661
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Oceanfront Suite King

Free minibar, in-room safe, blackout curtains, iron/ironing board

Oceanfront Suite King

8.8 out of 10
Excellent
(48 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premier Suite, 2 Double Beds

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite 2 double beds

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite 2 double beds

7.6 out of 10
Good
(14 reviews)
  • Partial sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Single Bunk Beds

View all photos for Premium Suite King

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite King

7.8 out of 10
Good
(9 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite King

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite King

  • Partial ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

View all photos for Master Suite King with Jacuzzi

Free minibar, in-room safe, blackout curtains, iron/ironing board

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Suite Two Double Beds

Free minibar, in-room safe, blackout curtains, iron/ironing board

Ocean Front Suite Two Double Beds

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Suite King

Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Suite King

7.0 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Free minibar, in-room safe, blackout curtains, iron/ironing board

Standard Suite, 2 Double Beds

7.0 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite King

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Suite King

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite, 2 Double Beds

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Exterior

The Royal Sands Resort & Spa All Inclusive

Zona Hotelera
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 2,747 reviews
The price is AU$570
includes taxes & fees
25 Mar - 26 Mar
The Royal Sands Resort & Spa All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Seadust Cancún All Inclusive Family Resort. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront resort include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Florencia, serves Italian cuisine and is open for dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera resort include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪Club Bistro - ‬5 min walk
  • ‪Ilios Restaurant - ‬8 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool loungers
Crown Paradise Club Cancun All Inclusive
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
3.6 out of 5, Good, 3,460 reviews
The price is AU$484
includes taxes & fees
12 Apr - 13 Apr
Crown Paradise Club Cancun All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

What is the cancellation policy at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seadust Cancún All Inclusive Family Resort?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Seadust Cancún All Inclusive Family Resort on 15 Apr 2026 start from AU$661, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Seadust Cancún All Inclusive Family Resort?

Yep, Seadust Cancún All Inclusive Family Resort has a free self car park.

Are there any beaches close to Seadust Cancún All Inclusive Family Resort?

Yep, Seadust Cancún All Inclusive Family Resort is a short 6-minute walk from Hotel Zone Beaches.

Is there a spa on site at Seadust Cancún All Inclusive Family Resort?

Yep, there is an onsite spa at Seadust Cancún All Inclusive Family Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Seadust Cancún All Inclusive Family Resort have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, a communal pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Seadust Cancún All Inclusive Family Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort features 3 outdoor pools, a full-service spa and 9 restaurants.

What makes Seadust Cancún All Inclusive Family Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Seadust Cancún All Inclusive Family Resort.

Is Seadust Cancún All Inclusive Family Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Seadust Cancún All Inclusive Family Resort is a hit with families.

Is there a free airport shuttle available at Seadust Cancún All Inclusive Family Resort?

No, Seadust Cancún All Inclusive Family Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Seadust Cancún All Inclusive Family Resort?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Seadust Cancún All Inclusive Family Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Seadust Cancún All Inclusive Family Resort?

No, pets and service animals are not allowed.

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1272 out of 3257 reviews
Rating 8 - Good. 802 out of 3257 reviews
Rating 6 - Okay. 502 out of 3257 reviews
Rating 4 - Poor. 293 out of 3257 reviews
Rating 2 - Terrible. 388 out of 3257 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Behnam

Liked: Amenities, property conditions & facilities
Staff were good , food was fine. Air conditioning in our room was very noisy but our biggest issue was with the checking in. Our flight got in early but we were not given a room till 3 pm neither Expedia nor the hotel mentioned anything about this. After a red eye flight waiting 6 hours for the room was frustrating.
Stayed 5 nights in Dec 2025

8/10 Good

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff is very friendly even with the little english some of them spoke. Eveeey area is well kept. Very nice family resort. Food was good, essentially breakfast and dinner.
Stayed 5 nights in Dec 2025

10/10 Excellent

Karamjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great service. I would definitely go back.
Stayed 5 nights in Dec 2025

8/10 Good

Jingrong

Stayed 3 nights in Dec 2025

10/10 Excellent

Damien Terel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and accommodating. I really enjoyed the food selection. My room had a few broken items like the hot tub and shower nozzles. Overall i had a great experience and will be back
Stayed 3 nights in Dec 2025

10/10 Excellent

AMAR

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly
Stayed 4 nights in Dec 2025

6/10 Okay

Holly

Stayed 4 nights in Dec 2025

6/10 Okay

Sienna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to know restaurant and a few attractions closures, and rooms were not sound proof. However was clean with spacious rooms.
Stayed 5 nights in Dec 2025

2/10 Terrible

Sara

Disliked: Cleanliness
Stayed 7 nights in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and the staff were top notch. Special shout out to David who was exceptional and brought energy, happiness, and laughter everywhere he went. The buffet was amazing, I've never experienced a buffet so large and the food was delicious!
Stayed 3 nights in Dec 2025

8/10 Good

Hardeep

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was okay, first morning there was water leak in our room, water all over the floor and no water to brush or shower in both rooms. I had to shower down stairs in there amenities shower, even there it was only cold water. After speaking to the manager Miguel; he was super helpful and gave us different rooms and rooms were nice.
Stayed 5 nights in Dec 2025

8/10 Good

WAN YU LILY

Travelled with family
Liked: Cleanliness
Good: - right at the beach - beach area was clean and free of trash - attentive lifeguard at the beach - decently clean rooms - buffet had good variety of food and turnover was pretty good, the vegetables were bright green, cut fruits were not mushy, no diarrhea throughout this trip - no booking needed for restaurants Bad: - front desk was being fixed for half the time during our stay and they were not reachable by phone even when we had no water in our room to brush our teeth in the morning - front desk was operating inside the theater/conference area on the side, leaving the Infinity timeshare people at the main lobby to prey on unsuspecting new guests - there was no schedule of activities posted anywhere, and the QR code posted at the Caffetino promising the schedule leads to a dead website; we did not know there were shows at the theater at 9pm until 2 days before leaving; other guests also mentioned they needed to explicitly ask about activities at night - not enough chairs at the beach or near the pools - zip line and mini golf not working, not much entertainment other than beach and pool, and wifi kept disconnecting near the pool
Stayed 6 nights in Dec 2025

10/10 Excellent

Mireya

Liked: Cleanliness, property conditions & facilities
Needs more late snacks
Stayed 5 nights in Nov 2025

10/10 Excellent

Daiva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff members were amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Amen Majeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a place to take your kids, but also enjoy with your significant other or whoever you plan on going with this place is amazing. We spent a week there and never left the hotel. You have beach access pools and so many dining options. I will 100% be coming back.
Stayed 2 nights in Dec 2025

2/10 Terrible

keyla

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 5 nights in Dec 2025

4/10 Poor

Lucie, London

Liked: Cleanliness
Disliked: Staff & service
Second time in this resort and wouldn’t stay again. The buffet food was probably the worst we experienced from all inclusive hotels so far, coffee was dreadful. Cleaners do their best to keep this little outdated hotel clean so thumbs up for them. The beach is beautiful.
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed 6 nights in Dec 2025

8/10 Good

Pacen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was great. Only complaint would be after 1030 there is nowhere to get anything to eat except for the grab & go healthy option. The salads were good, but after about 9 there was nothing left.
Stayed 3 nights in Dec 2025

10/10 Excellent

Candelaria

Liked: Cleanliness
We had the most relaxing stay, the restaurants and facilities are excellent and the staff are remarkable. I will recommended 100%. Thank you.
Stayed 3 nights in Dec 2025

10/10 Excellent

QIUHUA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room clean; food fresh; outdoor swim pools are amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

Yujia

Stayed 5 nights in Dec 2025

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing. Very friendly and attentive. Clean room. Amenities are great but I can say not all restaurants are good. Other than that we had an amazing experience.
Stayed 5 nights in Dec 2025

2/10 Terrible

Izan

Disliked: Amenities, property conditions & facilities
House keeping came in my room while I was sleeping and “accidentally” collected my passport. Once I reported my passport missing to the front the told me they had no cameras. I had to go to the local Mexico police to get my items returned to me. Items weren’t returned until I purchased another day the resort, resulting in me missing my happy shuttle and my frontier flight. Even with my trip insurance my claim has still yet to be answered. Also seas dust has dirty tap water and ice. It caused me to get acute diarrhea / Nora virus. I asked for a refund or reimbursement directly from the hotel but was denied by the general manager. They also tried to manhandle me and force me to checkout the room I was staying in knowing my items were still missing. Food was subpar. Staff was polite.
Stayed 1 night in Dec 2025