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Villa Palmeras

3.5 star property
Hotel in Cancun with outdoor pool and restaurant

Photo gallery for Villa Palmeras

Interior
Interior
Junior Studio Suite
Junior Studio Suite | Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪3 min drive‬
  • Place, Moon Palace Golf Club
    ‪12 min drive‬
  • Place, La Isla Shopping Mall
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
LED TV
2 bedrooms
Private bathroom
Cable channels
Daily housekeeping
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard double room

Standard double room

Standard double room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

At Villa Palmeras you'll be 2.7 km (1.7 mi) from Nichupté Lagoon and 3 km (1.9 mi) from Parish of the Risen Christ. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a games room and a terrace. .Within a 15-minute drive of this 3.5-property class Alfredo V. Bonfil hotel, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

  • Parish of the Risen Christ - 3 min drive - 3.2 km
  • Moon Palace Golf Club - 12 min drive - 13.1 km
  • Iberostar Cancun Golf Course - 20 min drive - 18.5 km
  • Delfines Beach - 21 min drive - 19.2 km
  • La Isla Shopping Mall - 29 min drive - 26.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 9 min drive

Restaurants

  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪El Pocito - ‬3 min drive

About this property

Villa Palmeras

Hotel in Cancun with outdoor pool and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/games room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Villa Palmeras offers 17 air-conditioned accommodations, with free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property only accepts cash. The property is professionally cleaned.

Property Registration Number HBC220406314

We should mention

  • Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

What is the cancellation policy at Villa Palmeras?

Villa Palmeras offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villa Palmeras?

Yep, Villa Palmeras has a free self car park.

Are there any beaches close to Villa Palmeras?

The closest beach to Villa Palmeras is Delfines Beach (8 km).

Does Villa Palmeras have a pool?

Villa Palmeras has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 9 PM.

Is Villa Palmeras family-friendly?

You bet! With amenities such as an arcade and an outdoor pool, it's no surprise that Villa Palmeras is a hit with families.

Is there a free airport shuttle available at Villa Palmeras?

No, Villa Palmeras does not offer an airport shuttle service.

Is there a bar or restaurant at Villa Palmeras?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Villa Palmeras?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Villa Palmeras?

No, only service animals are allowed.

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 81 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

FNU

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuella

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay, Respectful staff Great hospitality and superb aesthetics
Stayed 7 nights in Oct 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice clean charming little boutique hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Ismael Chris

Liked: Cleanliness, property conditions & facilities
Easy check-in, clean, I liked everything about my stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Stayed 3 nights in Oct 2025

2/10 Terrible

Nicole

TV in room didn’t work, the shower was awful, staff in restaurant brought us our food but
Stayed 1 night in Nov 2025

8/10 Good

Kavish

Liked: Cleanliness, staff & service
Good for solo travellers and others also as well as budget friendly
Stayed 5 nights in Oct 2025

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the hotel was very nice. The staff was also helpful with meals and setting up my television.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Steven

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Nice place for a few days. Clean snd convenient to airport. Pool area was nice and the secured parking was great. Very responsive staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shanice

Stayed 1 night in Oct 2025

10/10 Excellent

Manisha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room quiet
Stayed 1 night in Oct 2025

8/10 Good

Akkeyia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has potential
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
The shower head needs to be replaced but overall a pleasant place to be
Stayed 1 night in Oct 2025

2/10 Terrible

ALEJANDRO

Business traveller
Disliked: Cleanliness, staff & service, amenities
Also impossible to arrive their , instructions are no convenient , I drove over 30 minutes more to find my way to the hotel. Nobody at the reception they just sent instructions very Impersonal , no food discount no room upgrade. They gave me a wrong room I opened there was someone else I was about of living the place and ask for a full reimburse. This hotel lies everything I don’t recommend it at all
Stayed 1 night in Oct 2025

6/10 Okay

Lamia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon arrival I was placed in a room a random room by staff, not knowing I had to download WhatsApp to actually find my exact room. The only good thing from this hotel is that the staff was pleasant but maybe because I couldn’t understand their language. The Tv is slow, remote backs are broken, and wifi is extremely slow! Sheets were stained and hair on sheets. I had noisy neighbors who were also smoking cigarettes after I saw a sign that said no smoking. It’s a nice hotel, it’s just very outdated. I would never stay here again due to my phone not working and the food is horrible! The only perk is it’s close to the airport. The transportation driver said it’s a unsafe neighborhood and tourists should’nt be in this area. We couldn’t even do excursions because it’s not in a hotel zone. It was our first time coming here so next time I will do something more better. Book at your own risk!
Stayed 2 nights in Oct 2025

10/10 Excellent

Myroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-In process was very easy as everything was done through WhatsApp. Room was clean and had a great view of the backyard pool. The food available at the restaurant downstairs was some of the best we had in Cancun. Exceptional service!
Stayed 1 night in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok. Wife was terrified by how we had to get into parking lot and room as there is no one there at night so you have to do it yourself. All the lights where off when we got there so we had to use our phones also as soon as we got into the room we had to turn on the A/C cuase the room was like a steam room about 10 minutes went by and the power went out for about 5 minutes cane back on for like 5 minutes and then went out again. I liked the hotel just the location at night is not the best and having to get off your car to go into the parking is not great either over all it was fine
Stayed 1 night in Oct 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vialidades inundadas en temporada de lluvia.
Stayed 1 night in Oct 2025

8/10 Good

GRACELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MARY

Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an cozy place. Staff are very friendly.
Stayed 1 night in Oct 2025