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Villa Palmeras

3.5 star property

Photo gallery for Villa Palmeras

Interior
Interior
Junior Studio Suite
Junior Studio Suite | Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪3 min drive‬
  • Place, Moon Palace Golf Club
    ‪12 min drive‬
  • Place, Delfines Beach
    ‪21 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard double room

Standard double room

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

At Villa Palmeras you'll be 2.7 km (1.7 mi) from Nichupté Lagoon and 3 km (1.9 mi) from Parish of the Risen Christ. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a games room and a terrace. .Within a 15-minute drive of this 3.5-property class Alfredo V. Bonfil hotel, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

  • Parish of the Risen Christ - 3 min drive - 3.2 km
  • Moon Palace Golf Club - 12 min drive - 13.1 km
  • Iberostar Cancun Golf Course - 20 min drive - 18.5 km
  • Delfines Beach - 21 min drive - 19.2 km
  • La Isla Shopping Mall - 29 min drive - 26.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 9 min drive

Restaurants

  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪El Pocito - ‬3 min drive

About this property

Villa Palmeras

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/games room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Villa Palmeras offers 17 air-conditioned accommodations, with free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property only accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number HBC220406314

We should mention

  • Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

What is the cancellation policy at Villa Palmeras?

Villa Palmeras offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villa Palmeras?

Yep, Villa Palmeras has a free self car park.

Are there any beaches close to Villa Palmeras?

The closest beach to Villa Palmeras is Delfines Beach (8 km).

Does Villa Palmeras have a pool?

Villa Palmeras has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 9 PM.

Is Villa Palmeras family-friendly?

You bet! With amenities such as an arcade and an outdoor pool, it's no surprise that Villa Palmeras is a hit with families.

Is there a free airport shuttle available at Villa Palmeras?

No, Villa Palmeras does not offer an airport shuttle service.

Is there a bar or restaurant at Villa Palmeras?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Villa Palmeras?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Villa Palmeras?

No, only service animals are allowed.

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was ok Tv got fixed Pool was fine Out of the way for walking to anything
Stayed 1 night in Dec 2025

10/10 Excellent

LEONARDO, Canton

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good, overall good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

franklin

Liked: Cleanliness, amenities, property conditions & facilities
excelent services thank you
Stayed 1 night in Dec 2025

8/10 Good

Shirley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Is a nice place but nobody speaks English no mini fridge or coffee maker, and the restaurant is not the greatest plus is pricey.
Stayed 2 nights in Dec 2025

6/10 Okay

Jovan

Stayed 5 nights in Nov 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant food was all homemade from scratch and MADE WITH LOVE. There was no need to go out for food or have it delivered because the onsite restaurant was OUTSTANDING!!! The property felt so cozy and personable. It was a perfect place for my 5-day stay there. I couldn’t imagine staying anywhere else… Villa Palmeras is PERFECT!!
Stayed 4 nights in Dec 2025

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, looked like the pictures, good view, bed was comfortable, grounds/environment was peaceful. Restaurant staff were lovely and helpful. Food pricing was reasonable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ilsa

Stayed 4 nights in Nov 2025

2/10 Terrible

Avantika

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property is very old and rooms need serious maintenance. Don't trust the room photos or high ratings. The AC was noisy and worked on single setting. The bed had certain constant vibration feel from the floor or wall idk. The pillows given were terrible and had worst ever filling which felt like some crumbled garbage. Balcony chairs were dirty and stained. The washroom needed serious maintenance. No hot water in shower. Very low pressure shower. No elevators to take your luggage to the rooms which are not on ground floor. The parking door doesn't close at night leaving your car open to risk although nothing happened to us. Very secluded area location and could feel little unsafe if you're going there late at night although we didn't run into into problems. I'm summary, not worth even the low price you'll pay.
Stayed 1 night in Dec 2025

10/10 Excellent

Ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 4 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 1 night in Dec 2025

6/10 Okay

Christian

Liked: Amenities
Disliked: Cleanliness
Staff seemed fine and I enjoyed the automated check in. It’s a perfect little location if you have a layover and know you’re not trying to get to the beach or enjoy the nightlife. However, I was not impressed with the cleanliness of the room. The drawer had someone’s leftover condom and half of some sort of pill in the drawer. If this was missed who knows what else was skipped over during the cleaning process
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in, cozy, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from villa and great communication with staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Marcos Tulio

Travelled with family
Liked: Cleanliness
Great services!
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and very clean. The place is very affordable and perfect for a good nights rest. The restaurant inside was very good too. Would definitely come back.
Stayed 1 night in Nov 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The grounds were well kept. The food was good in the on-site restaurant though over $4 CAD for a litre of water was a bit pricey.Since I got in late and left early, I never had a chance to try the outdoor pool. There is no printing facility on-site so either print your boarding pass before you arrive or be prepared to go digital. Also, getting a taxi to the airport needs a little work involving management unless you have the Uber app. And make sure you update the time on your devices as for some reason mine did not update and I ended up an hour later than I expected when I set my alarm.
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 1 night in Nov 2025

10/10 Excellent

EARL

Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS QUIET AND PEACEFUL OFF THE BEATEN TRACK CLOSE TO AIRPORT AND MAJOR HIGHWAY Nice Time Relaxing
Stayed 7 nights in Nov 2025

10/10 Excellent

Zizipho

Stayed 5 nights in Nov 2025

8/10 Good

Devarsh

Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus Miguel

Stayed 2 nights in Nov 2025

10/10 Excellent

Dr. Adeel

Eve
Stayed 1 night in Nov 2025