Cyan Cancun Resort & Spa

3.5 star property
Comfortable hotel on the beach, near El Rey Ruins

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

7.9/10 Good

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

7.6/10 Good

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like El Rey Ruins and Iberostar Cancun Golf Course. Highlights at this beachfront hotel include a private beach, an outdoor swimming pool and free self-parking. .The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include La Isla Shopping Mall and Delfines Beach.

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Ventura Park Cancun - 6 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Restaurant las Fuentes - ‬5 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Zai - ‬13 min walk

About this property

Cyan Cancun Resort & Spa

Comfortable hotel on the beach, near El Rey Ruins
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A beach bar
  • A poolside bar

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 4.47 per accommodation, per night.
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 5 June 2024, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 12 June 2024 start from AU$241.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests recommend it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 930 reviews" "
Rating 8 - Good. 241 out of 930 reviews" "
Rating 6 - Okay. 113 out of 930 reviews" "
Rating 4 - Poor. 80 out of 930 reviews" "
Rating 2 - Terrible. 83 out of 930 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Check in was late by 1 hour. Things not clean behind the cabinets.Restaurant slow as could be waited 45 minutes for our breakfast and then it was cold eggs and toast not toasted no butter or preserves had to ask for salt pepper and butter and jam
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Friendly, welcoming staff! great amenities , I only gave 4 stars for cleanliness because the white couch in the room had some staining. But otherwise everything was very clean, the pool was getting cleaned very frequently, transportation was accessible, and ubers and taxis would arrive quickly, buses always going past. Beautiful spot right on the beach. Would definitely stay here again!
Stayed 5 nights in Feb 2024

10/10 Excellent

IGNAT SERGEEVICH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 5 nights in Feb 2024

6/10 Okay

Dorena, Houston

Travelled with partner
Liked: Cleanliness, staff & service
The staff were awesome. Attended to the needs quickly. The property itself needs a little renovation. It’s a little dated. The room had a distinct smell which smelled like it was old. The room plugs were loose, not a lot of plugs to charge electronics too. The room itself was clean and big. The wifi connection was very slow. But the receptionist was good to let us know where the best parts were at. Maintenance were quick to respond to our concern of air condition being too hot. Overall it was an okay place to stay. We didn’t get to explore the resort because we had excursions booked. But I’d say this is a safe a quiet place to stay. A budget friendly hotel if you’re just finding a place to sleep and rest. Ready for the next activities.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jamil

Disliked: Cleanliness
Its nasty
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities
👍
Stayed 7 nights in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the staff were very helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Kenneth

Stayed 2 nights in Feb 2024

6/10 Okay

JOSE ALBERTO

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Le faltan amenidades al hotel y un programa todo incluido, además de que todo se cobra extra hasta el servicio de habitación.
Stayed 5 nights in Feb 2024

2/10 Terrible

Miguel

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024