See all properties
Save

Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Iberostar Cancun Golf Course

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
View from room
Superior Suite, Balcony, Sea View | Terrace/patio
Massages on the beach
Superior Suite, Sea View

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
  • Sea view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
  • Lagoon view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sea view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
  • Sea view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed - single
Blackout curtains
Separate bedroom
  • Sea view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Delfines Beach and La Isla Shopping Mall.

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Ventura Park Cancun - 7 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very good, 1,947 reviews
The price is AU$186
includes taxes & fees
17 June - 18 June
The Westin Resort & Spa, Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 594 out of 1446 reviews
Rating 8 - Good. 362 out of 1446 reviews
Rating 6 - Okay. 203 out of 1446 reviews
Rating 4 - Poor. 135 out of 1446 reviews
Rating 2 - Terrible. 152 out of 1446 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Vinh

Stayed 1 night in Jan 2025

8/10 Good

Jean Constance

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 16 nights in Feb 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Meghan Elizabeth, Johnsonville

Travelled with partner
Liked: Cleanliness, staff & service
I stayed at the Cyan with my partner for 7 nights. The staff were more than accommodating and went out of their way to help out with whatever was needed. Wilian made sure to great us daily and was always doing something special for us. I was happy to see that it was quiet. I was often the only person at the swim up bar, or in the pool. It was also never an issue to find a beach umbrella. The room felt a little run down - older furniature, rust on the lights, nicer bath towels, etc. These were all small issues for me as I spent most of my time outside. Also super easy to catch a bus if you want to venture from the hotel and explore other areas ! Thank you to the staff at Cyan Hotel !
Stayed 7 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

cathryn, mountbridges

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Our room smelt badly .took for ever to check in
Stayed 1 night in Mar 2025

10/10 Excellent

Liliia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place
Stayed 6 nights in Mar 2025

8/10 Good

Roya

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

gabriel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has a stunning view! But inside the rooms need a lot of work.. looks like they haven't put any work in it.. we paid for an upgraded room to end up next to the service area where you could hear all the employees, when they were cleaning and doing laundry.. not bad for the price but don't expect something nice because it does need a lot of work.
Stayed 3 nights in Mar 2025

8/10 Good

pablo, middletown

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Thomas, wimberley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
So-called “superior ocean view” was a filthy, paint spattered window, where you could see the ocean if you stood in the right place. Dirty, stained couch, cheap furniture, broken decor hastily slapped on the wall. Paint dripped on the shower door - would have taken a second to wipe it off, but this represents what could be a very nice hotel. The restaurant was a joke. Worst, stale food I’ve ever eaten in Mexico. A couple of the staff were friendly and helpful. Not a particularly expensive hotel for the Cancun strip, but I’m sure you can do better for the money.
Stayed 1 night in Mar 2025

4/10 Poor

Ramesh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an under maintained state. Paint and chunks of the building had fallen off. Our room didn’t have any outdoor seating. We swam up to the bar in the pool and found out you have to have payment on you instead of billing to our room. No one carries a wallet in their bathing suit. The ocean was beautiful. The proximity of the ocean to the hotel was ideal. The pool had some rust stains but was a nice shape and was fun to hang out
Stayed 1 night in Mar 2025

6/10 Okay

Adan

Travelled with partner
Disliked: Staff & service
The safe
Stayed 5 nights in Feb 2025

10/10 Excellent

Vinay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great place to stay. Had a great time at infinity pool and the private beach. Staff is great. They just need to work on room renovation. Building is old. Water was not properly drawing while taking shower. And the window was hard to open as the handle was quite loose and was about to fall out of my hand.
Stayed 3 nights in Feb 2025

4/10 Poor

Polina

Disliked: Property conditions & facilities

This is a good 2 star hotel

This hotel is in a state of disrepair. The bathroom door was falling apart in my room, everything needs a fresh coat of paint, the couch in my room looked so old/dirty I was afraid to sit on it. Overall, though, the place was clean. Rooms spacious. Location is good. Just misadvertisement in terms of this place being “4 stars” - it is not. It is 2 stars. Restaurant also wasn’t good. The one nice thing that worked for me was 12 PM checkout.
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This property is beautiful and picturesque. We did not feel welcomed with children 7 and 9. The pool does not allow any pool toys and clearly discourages "fun". The vast majority of the patrons here were into quiet time, tiny bikinis, and selfies. We were so glad we only booked one night. Taxi faires in the hotel zone are outrageous, so we were forced to eat mediocre, overpriced food at the restaurant. A quick trip to the airport set us back 50US. Beautiful location, but not our scene!
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness, staff & service
Property did not have any entertainment, not even a pool table . Rooms need update. But over all it was good stay we did a lot of day to day activities since we had a rental.
Stayed 6 nights in Feb 2025

2/10 Terrible

Dainty

Travelled with family
Yes cheap hotel and picture looks enticing. But save your money and pay elsewhere. Our shower is clogged, our sink is clogged, overall in the bathroom smells soooo bad, doors in the bathroom is stained from moist and not even wiped!!!! walls are peeling, behind the bed is dirty, floor is sticky, and window is broken and can’t even slide to close, there is no lock in the glass window. The worst the worst hotel I’ve ever stayed at!!!!!! Save your money and stay elsewhere!!!
Stayed 5 nights in Feb 2025

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las paredes son muy delgadas y se escucha todo de otras habitaciones
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce

Stayed 6 nights in Feb 2025

4/10 Poor

Darien

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was nice, fairly clean. Terrible wifi throughout. Limited dining. Nice pool
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna Ortiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción, buen trato muy tranquilo céntrico y limpio
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Room comfort

Good value but could use some TLC

It had all the basics: comfortable beds, hot and powerful shower, great view, and quiet. But the facilities were showing their age: broken door jambs, mold/mildew in the shower, rusty light fixtures, etc. For the price, it was good value and we would stay again.
Stayed 5 nights in Feb 2025

4/10 Poor

Joselyne

Travelled with partner
Disliked: Amenities, property conditions & facilities
We had leaks in our bathroom ceiling and they never did anything about it. We told the staff multiple times and nothing ever happened. Everything was average in this hotel. It is very old and it shows. I wouldn’t recommend spending your money here
Stayed 8 nights in Feb 2025