See all properties
Save

Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Iberostar Cancun Golf Course

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Restaurant
Massages on the beach
Superior Suite, Balcony, Sea View | Terrace/patio
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

8.0 out of 10
Very good
(21 reviews)

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Garden
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Nightclub

Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,395 reviews
The price is AU$570
includes taxes & fees
18 Nov - 19 Nov
Dreams Riviera Cancun Resort & Spa - All Inclusive

About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include La Isla Shopping Mall and Delfines Beach.

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 3 min drive - 1.1 km
  • Delfines Beach - 5 min drive - 1.8 km
  • Oasis Arena - 10 min drive - 4.6 km
  • Aquaworld - 11 min drive - 5.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
The Westin Resort & Spa, Cancun
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,385 reviews
The price is AU$186
includes taxes & fees
16 Nov - 17 Nov
The Westin Resort & Spa, Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, only service animals are allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Reviews

Cyan Cancun Resort & Spa Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1629 reviews
Rating 8 - Good. 392 out of 1629 reviews
Rating 6 - Okay. 236 out of 1629 reviews
Rating 4 - Poor. 143 out of 1629 reviews
Rating 2 - Terrible. 174 out of 1629 reviews

Reviews

2/10 Terrible

Rosario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to check out they went to check the room and said that they where missing a hand towel and charged me for it. They accused me of stealing basically. They should take the guest when they go check the room
Stayed 1 night in Aug 2025

8/10 Good

Amidou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

2/10 Terrible

Chirag

Stayed 1 night in Jul 2025

8/10 Good

Juan, fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

GLadys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel NO recomendable

Mi expreciencia en Cyan Cancun No fué buena...me cambiaron 3 veces de habitacion...la 1ra...No cerraba la puerta (el seguro estaba quebrado) en la 2da habitacion...NO servia el A/C...en la 3ra...NO servia el toilet......en la alberca...un guardia me gritó muy grosero porque "segun" NO apagabamos una lámpara y No podiamos bajar a la playa ...hay una area protegida de tortugas...cada noche llegan tortugas a desobar..y cada mañana pasan la maquinaria por ensima de esas areas limpiando la playa pero aplastando los huevos de las tortugas...todo mal...
Stayed 7 nights in Jul 2025

4/10 Poor

Jhalisson

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is located in a good zone but needs renovations and maintenance, painting and other repairs
Stayed 2 nights in Jul 2025

2/10 Terrible

Jonarque

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I would honestly say this place needs a serious remode or restoration. So the place is extremely clean, but unfortunately it just looks so old that I don’t think any amount of cleaning will make it look luxurious. The staff was very professional. Oh yea and there was like 12 hour period with no power and no water which is crazy. We were only given a 12 hour notice and no kind of accommodation or credit or a refund was given for that period of time. Overall, I would personally say there is hotels that are a little bit nicer for the price. The food at the restaurant was ok. Oh yea when I went to use the hot tub there was a weird yellow crust looking thing that came out of the jets.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Miles, Palmdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more stations in "ENGLISH". Overall the a perfect view, couldn't have ask for the view I had. Superb, picture perfect morning, noon and night !!! Couples dream vacation. Restaurant was excellent, but needs to work on my favorite Margaritas. All employees were helpful if the understood what you were saying. Overall I would rather over 95 percent.
Stayed 3 nights in Aug 2025

6/10 Okay

ERIN

Disliked: Amenities, property conditions & facilities
Property is old.
Stayed 4 nights in Jun 2025

2/10 Terrible

Liliana

Disliked: Staff & service, property conditions & facilities
The ocean view we paid for was not it. Full of seaweed , no balcony as advertised. Definitely do not recommend, also the girls that were at check in were rude and seemed bothered every time we would communicate with any concerns.
Stayed 4 nights in Jul 2025

8/10 Good

Karlos

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was a last minute stay, but was worth it. I would say 2 or 3day minimum. Staff was cool, not many speak English. Hotel elevator was under construction, one side worked but its tiny. While on your vacation the last thing you want to hear is banging in the morning while your trying to sleep in! The hotel restaurant was clean, food was okay. The hotel pool was nice probably the best thing there. The private beach had seaweed but they do try to clean it in the morning. Overall the stay was okay for what we needed, its not over the top but very affordable & nice enough to enjoy yourself. There is a XoXo convenient store across the street, they sell tacos, hot dogs, chips, beer all the snacks. I would stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Amenities
Amazing stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 7 nights in Jul 2025

10/10 Excellent

Edgar, Surrey BC

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I, spent a good time in Cancn; and our stay at Cyan Hotel, was a wonderful experience. Thanks to the terrific, profesional and friendly service provided. Congratulations to all the staff. Edgar G.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ekta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I shaw good photos on expedia but as expected it was very tiny nd uncomfortable room. There was no charging points near bed so i have to sit down to charge my phones n it was too smelly.
Stayed 3 nights in Jul 2025

2/10 Terrible

Manpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Just Save your money and spend somewhere else rather than this scam. They will charge you again without even your booking from your card, the rooms consition is pathetic, only the view is nice which you can get from the beach which is easily accessible from any other place or even if you dont stay in that zone, save your money
Stayed 1 night in Jul 2025

6/10 Okay

Arslan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jacuzzi was not working and had some issue with the air conditioning
Stayed 7 nights in Jul 2025

10/10 Excellent

Azahea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More affordable option about a 2.5 3 star. The restaurant had many great choices, bed comfy, spacious. Quick check in. Needs maintenance a little rundown, our patio dpor hard to open amd noisy. The view from the infinity pool to the beach beautiful.
Stayed 2 nights in Jul 2025

6/10 Okay

Ivan King

Travelled with partner
No ice, limited amenities, poor plumbing
Stayed 6 nights in Jul 2025

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, amenities
Whatever is offered in Expedia there’s nothing available.
Stayed 4 nights in Jul 2025

8/10 Good

Brienna

Liked: Cleanliness, staff & service, amenities
The water pressures was low and the temperature was Mid. They did have a maintenance man there to check but it still was in inconvenience
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise Ziya

Travelled with family
Liked: Cleanliness, staff & service
Pool and beach access were lovely.
Stayed 6 nights in Jul 2025