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Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near El Rey Ruins

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Restaurant
Superior Suite, Sea View
View from room
Superior Suite, Balcony, Sea View | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$157
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪18 min walk‬
  • Iberostar Cancun Golf Course
    ‪18 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Iron/ironing board
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like El Rey Ruins and Iberostar Cancun Golf Course. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include La Isla Shopping Mall and Delfines Beach.

What's nearby

  • El Rey Ruins - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 18 min walk - 1.5 km
  • Delfines Beach - 2 min drive - 1.7 km
  • Aquaworld - 5 min drive - 5.3 km
  • Ventura Park Cancun - 6 min drive - 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near El Rey Ruins
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Spa
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4.2 out of 5, Very good, 1,810 reviews
The price is AU$176
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 27 Apr 2025 start from AU$154.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 578 out of 1412 reviews
Rating 8 - Good. 352 out of 1412 reviews
Rating 6 - Okay. 204 out of 1412 reviews
Rating 4 - Poor. 133 out of 1412 reviews
Rating 2 - Terrible. 145 out of 1412 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tje property had broken doors all wind filter through it making it impossible that sleep
Stayed 6 nights in Jan 2025

10/10 Excellent

Orbis

Stayed 1 night in Nov 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta hermoso
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica, Great Mills

Liked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Fred

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Jose

Disliked: Staff & service, property conditions & facilities, room comfort

ok for the rate

Hotel was ok some area were run down. the shower was not working right.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nubia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias unos días muy ricos
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly like the picture as described beyond beautiful
Stayed 2 nights in Jan 2025

2/10 Terrible

Miriam

Stayed 1 night in Jan 2025

8/10 Good

Feng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent swimming pool area. Comfortable place for a couple of days. Next to the beach which is great. There is a convenient store across the street for drinks and snacks. Good Wifi and A/C. 15min taxi from the airport, so if you plan to catch a plane, excllent choice.
Stayed 2 nights in Jan 2025

6/10 Okay

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the bare minimum

It is one of the cheapest hotels in the area so I can’t expect too much however it’s is a very left alone hotel as in it needs a lot of maintaince
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice & quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food very expensive for what you get, couple of nice restaurant over the road tho
Stayed 2 nights in Dec 2024

2/10 Terrible

Fawad

Disliked: Staff & service, property conditions & facilities
Disgusting place and needs a lot of work to be done and the staffs need more training and needs to know how to communicate and needs to be more nice.. I’ll not stay there again and I checked out early.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice and quiet. Super friendly staff. They let us check in early, and held out bags for free the day of checkout. We were able to use the facilities until 7pm—although checkout is at noon! Couple nice places to eat as well as an Oxxo directly across the street. The rooms need a little maintenance—the bathrooms are aging and our shower didn’t work well. The pool always had enough beds available, free towel service, and the beach is excellent. All in all I liked it. I would return.
Stayed 2 nights in Dec 2024

6/10 Okay

Robin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The beach and pool were wonderful. The staff were helpful and friendly. The appearance of the resort needs updated. The room has no coffee maker and no microwave. The bathrooms were small with little storage. There are very few restaurants within walking distance. The prices in the hotel for water were high, so the only option was to walk across Kukulkán highway to the OXXO. I am thankful it was there!
Stayed 6 nights in Dec 2024

2/10 Terrible

Scott

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
They took my money did not refund it because I had a service animal certified and they did not care and nowhere on their website. Does it state that they do not accept service animals deserve a refund and I’m disgusted by their behavior.
Stayed 1 night in Jan 2025

8/10 Good

Tabatha

Liked: Cleanliness, staff & service, amenities
The view and the beach was amazing.
Stayed 3 nights in Jan 2025

8/10 Good

Danae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Johnny, Lakeville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Dec 2024

2/10 Terrible

Iveta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a different room type than what I booked (paid for). The front desk told me that it was subject to availability and they did not have such room available. Despite my efforts to resolve that with front desk and expedis support, le issue was left unreaolved. Got a ground floor room with a patio that leads to a swimming pool. It was so close to the pool that we had to keep our blackout curtains closed at all times to have some privacy. Really didn't see a single aunset! The beach was dirty and the security guy around the pool with a baton didn't add to a safety vibe at all. Room was old and require some upgrades and so does the bathroom with no window and no fan. Stay away if you can, it's not your dream vacation place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andres

Stayed 5 nights in Dec 2024

10/10 Excellent

Tania

Stayed 5 nights in Dec 2024