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Flamingo Cancun - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall

Photo gallery for Flamingo Cancun - All Inclusive

Relax by the ocean with a clear view from this poolside lounge area, featuring two comfortable chairs and a pergola with white curtains.
Relax in a serene spa area with a comfortable bench, overlooking a tranquil beach scene.
Enjoy a seaside dining experience with ocean views under a shaded pergola.
Relax by the ocean at our serene outdoor bar, featuring a selection of beverages and comfortable seating under a shaded pergola.
Relax by the pool with ocean views, lounge chairs, and lush greenery.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa
The current price is AU$223
includes taxes & fees
9 Aug - 10 Aug

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪14 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Jr Suite swim up ocean view

Jr Suite swim up ocean view

Jr Suite swim up ocean view

Highlights

Deck/patio
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Ocean view

Deluxe Room Ocean view

Deluxe Room Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, Lagoon View

1 bedroom, free minibar, in-room safe, blackout curtains

Standard Room, Lagoon View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior ocean front

Deluxe Superior ocean front

Deluxe Superior ocean front

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

1 bedroom, free minibar, in-room safe, blackout curtains

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior Lagoon View

Deluxe Superior Lagoon View

Deluxe Superior Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Lagoon view

1 bedroom, free minibar, in-room safe, blackout curtains

Deluxe Room Lagoon view

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Swim up Ocean view

Deluxe Swim up Ocean view

Deluxe Swim up Ocean view

Highlights

Deck/patio
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool terrace walkout

Deluxe Pool terrace walkout

Deluxe Pool terrace walkout

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Flamingo Cancun - All Inclusive. Within a 30-minute stroll, you'll find La Isla Shopping Mall and Forum Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and free self-parking. .The restaurant, La Fuente, is open for breakfast, brunch, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera resort include Cancun Convention Center and Tortuga Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • La Isla Shopping Mall - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 14 min walk - 1.3 km
  • Forum Beach - 5 min drive - 2.5 km
  • Cancun Convention Center - 6 min drive - 2.9 km
  • Tortuga Beach - 9 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬11 min walk
  • ‪El Mirador - ‬12 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Restaurante Bellavista - ‬5 min walk

About this property

Flamingo Cancun - All Inclusive

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Flamingo Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Flamingo Cancun - All Inclusive, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the family-friendly Flamingo Cancun - All Inclusive. Free self parking is available.

This Art Deco Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Flamingo Cancun - All Inclusive offers 249 air-conditioned accommodations with free minibar items and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Similar properties

Relax in shaded comfort with our beachfront lounge chairs, offering a serene ocean view.

Emporio Cancun Optional All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 1,807 reviews
The price is AU$306
includes taxes & fees
21 July - 22 July
Emporio Cancun Optional All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Albatros
  • Don Roberto´s Bar & Pizza
  • La Fuente
  • Snack Bar Las Palmas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1985
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Flamingo Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Frequently asked questions

What is the cancellation policy at Flamingo Cancun - All Inclusive?

Flamingo Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Flamingo Cancun - All Inclusive?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at Flamingo Cancun - All Inclusive on 9 Aug 2025 start from AU$223.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Flamingo Cancun - All Inclusive?

Yep, Flamingo Cancun - All Inclusive has a free self car park.

Are there any beaches close to Flamingo Cancun - All Inclusive?

The closest beach to Flamingo Cancun - All Inclusive is Forum Beach (2 km).

Is there a spa on site at Flamingo Cancun - All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Flamingo Cancun - All Inclusive have a pool?

Flamingo Cancun - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Flamingo Cancun - All Inclusive a romantic place to stay?

Beachfront dining and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Flamingo Cancun - All Inclusive.

Is Flamingo Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Flamingo Cancun - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Flamingo Cancun - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Flamingo Cancun - All Inclusive?

No, Flamingo Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Cancun - All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Flamingo Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Flamingo Cancun - All Inclusive?

No, pets and service animals are not allowed.

Flamingo Cancun - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 358 out of 1185 reviews
Rating 8 - Good. 258 out of 1185 reviews
Rating 6 - Okay. 205 out of 1185 reviews
Rating 4 - Poor. 152 out of 1185 reviews
Rating 2 - Terrible. 212 out of 1185 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jose Alfredo

Liked: Cleanliness
Good place for family. Wish there was more activities to do, felt bored during the day. Good place for people that enjoy reading. I did not like that Bluetooth speakers are prohibited even though my music was low volume. Very small gym. Very limited spots to sit down at tables outside. Only tables they had were for ordering food. Pizza staff and bartenders were awesome. They shut down everything at 11pm.
Stayed 4 nights in Apr 2025

8/10 Good

Evgeni Nikolaevich

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Apr 2025

10/10 Excellent

Olicar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A PREVIOUS Gem in the hotel zone!!! I love this hotel great drinks and food! Ive been in big name all inclusive resorts but this is a hidden gem in between the big hotel chain! Best location to get into the tourist spots!love this place!
Stayed 3 nights in Apr 2025

6/10 Okay

Yolanda

Travelled with family
The shampoo dispenser was broke and did not fixed after notify them.
Stayed 4 nights in Apr 2025

6/10 Okay

Santana

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Leyda

Stayed 6 nights in Apr 2025

8/10 Good

Lola

Travelled with family
Liked: Room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I've been to Cancun 5 times, and this has been the worst visit of all. I am not a complainer, but I might as well have vacationed at a construction site. Room service was terrible. One day they even took the tip and never made up the room. Other days, no coffee, no water, or no cups. The rooms need major updates to say the least. Food was just average and pretty much the same thing every day. Drinks at the bar were terrible. If you wanted something better, you had to pay for it. So much for all inclusive. At the pool and the beach there wasn't enough lounge chairs to sit for everyone at the hotel. If you wanted shade in a cabana with bar service, you had to pay extra. All other hotels I have stayed at in the past, that was included. There was no music at the pool, nor any kind of entertainment worth going to. They gave you pretty much the least they could get away with. If you want my advice, pay a little extra, and stay at another resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel, great staff, always smiling and polite. Going back again
Stayed 5 nights in Mar 2025

4/10 Poor

Abel

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! and Thank you Expedia! I was upgrated to a JR Suite with pool for being Vip Expedia user
Stayed 2 nights in Apr 2025

6/10 Okay

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was ok. More entertainment at nights and more programs during the day( water aerobics and such) would of been nice.
Stayed 9 nights in Mar 2025

6/10 Okay

Paramjodh

Travelled with family
Not Bad !
Stayed 4 nights in Feb 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and kind. Especially to my toddler. I didn’t know how it would be travelling with a little one, and everyone was amazing :)
Stayed 6 nights in Mar 2025

2/10 Terrible

Lourdes

Stayed 5 nights in Mar 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was so nasty we would not even eat it! The drinks are watered down! Would never stay again even if it was free
Stayed 3 nights in Mar 2025

2/10 Terrible

Jazmin, North Hollywood

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of the property is under renovation and was not noted on the website. Our both rooms were not like the pictures. One room sliding door didn’t lock, the safe didn’t lock, the toilet seat was broken. The other room had a big metal piece in front of the sliding door which was such an inconvenience as you walk out to your swim up. All in all the place has really let it self go. We had only came back after loving it 5 years ago. We definitely will not be going back. Also when booking through Expedia please screen shot your reservation as they told us we didn’t book our rooms “correctly” luckily I had the screen shot from Expedia and was able to prove I had booked 2 swim up rooms.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rosalba

Stayed 3 nights in Mar 2025

10/10 Excellent

Valentyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first alone trip to Cancun 14-21 of March 2025! And I'm very grateful all the staff Flamingo hotel! Especially I appreciate concierge guy Camillo! Thank you so much, when I should check in for my returning flight and my phone was broken, he not only helped to do it and printed my boarding pass!!! I like everything during my stay in Flamingo! I was surprised when because of delay with my room check in, they gave me better room with oceanview without any additional payments and also thank you for surprise for my birthday and first vacation! Housekeeping do their hard work really well! I do recommend this hotel for your vacation! The beach is awesome even with some seaweeds after the storm, huge shells) The food is tasty, not so many variety,but I love it. Albatros restaurant is so nice for breakfast (hot chocolate my love) with seaview outside and also with reservation for a dinner (risotto and fish was so yammy) and a LA carte menu-seafoods! Thank you!!!! I'll return definitely!
Stayed 7 nights in Mar 2025

2/10 Terrible

Juwayne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was not clean and they charged me for a dirty sheet which I think is absurd. I will not recommend this property to anyone. The food was horrible and the utensils were never cleaned.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elsie

Liked: Property conditions & facilities
Everything was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property has to be my favorite all inclusive beachfront experience. It has such a wonderful beachfront area with plenty of palm trees and lounge chairs. The water is incredible. Staff is very kind. Top shelf drinks. Food was great.
Stayed 4 nights in Mar 2025

2/10 Terrible

Lori

Travelled with partner
Disliked: Staff & service, amenities
Very rude staff. Especially to all Americans that stay there. Food was horrible. Only one buffet and one restaurant on site. You need to make reservations at restaurant 2 days in advance and we were not notified of that before arriving. Luckily we only stayed for 2 nights.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie, Teaneck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Flamingo was not great. If I could give It a 0 star. I would. One night my shower handle pop off on my face and then ended up flooding my room because the water hose from my shower pop out. People that were in my floor ended up helping me move my stuff out because the staff took their time coming to my room when this was an emergency. When this was reported I was told they said sink and I had to correct them saying It was the shower. Making It seem like I was making It up when I had witness of the people next door in my room. They also reported for me as well. They put me in another room just to kick me out again the next morning and put me in another room. They didn’t make my stay better or offered anything better to make up for my terrible experience . I was afraid to use the shower handle because I thought It would pop out again so I had to tell my sister in another room to open It for me everytime. Customer service really sucks! Overall not many food options and most workers were rude but shout out to Carlos he was the only best staff there! I don’t recommend this resort. Pick somewhere else
Stayed 5 nights in Mar 2025