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Flamingo Cancun - All Inclusive

3.0 star property
Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall

Photo gallery for Flamingo Cancun - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property video
Family Room
Bar (on property)
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Spa
  • Gym
The current price is AU$338
includes taxes & fees
15 June - 16 June

Explore the area

Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪14 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Jr Suite swim up ocean view

Jr Suite swim up ocean view

Jr Suite swim up ocean view

Highlights

Deck/patio
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Ocean view

Deluxe Room Ocean view

Deluxe Room Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, Lagoon View

Standard Room, Lagoon View

Standard Room, Lagoon View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior ocean front

Deluxe Superior ocean front

Deluxe Superior ocean front

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Free minibar, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Superior Lagoon View

Deluxe Superior Lagoon View

Deluxe Superior Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Lagoon view

Deluxe Room Lagoon view

Deluxe Room Lagoon view

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Swim up Ocean view

Deluxe Swim up Ocean view

Deluxe Swim up Ocean view

Highlights

Deck/patio
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool terrace walkout

Deluxe Pool terrace walkout

Deluxe Pool terrace walkout

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Flamingo Cancun - All Inclusive. Within a 30-minute stroll, you'll find La Isla Shopping Mall and Forum Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and free self-parking. .The restaurant, La Fuente, is open for breakfast, brunch, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of car rentals on site. .Sights within a 10-minute drive of this 3-property class Zona Hotelera resort include Cancun Convention Center and Tortuga Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • La Isla Shopping Mall - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 14 min walk - 1.3 km
  • Forum Beach - 5 min drive - 2.5 km
  • Cancun Convention Center - 6 min drive - 2.9 km
  • Tortuga Beach - 9 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬11 min walk
  • ‪El Mirador - ‬12 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Restaurante Bellavista - ‬5 min walk

About this property

Flamingo Cancun - All Inclusive

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Flamingo Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Flamingo Cancun - All Inclusive, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the family-friendly Flamingo Cancun - All Inclusive. Free self parking is available.

This Art Deco Cancun resort is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1985
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Flamingo Cancun - All Inclusive offers 249 air-conditioned accommodations with free minibar items and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Albatros
  • Don Roberto´s Bar & Pizza
  • La Fuente
  • Snack Bar Las Palmas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1985
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Flamingo Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun

Frequently asked questions

What is the cancellation policy at Flamingo Cancun - All Inclusive?

Flamingo Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Flamingo Cancun - All Inclusive?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Flamingo Cancun - All Inclusive on 15 June 2025 start from AU$337.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Flamingo Cancun - All Inclusive?

Yep, Flamingo Cancun - All Inclusive has a free self car park.

Are there any beaches close to Flamingo Cancun - All Inclusive?

The closest beach to Flamingo Cancun - All Inclusive is Delfines Beach (6.6 km).

Is there a spa on site at Flamingo Cancun - All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Flamingo Cancun - All Inclusive have a pool?

Flamingo Cancun - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Flamingo Cancun - All Inclusive a romantic place to stay?

Beachfront dining and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Flamingo Cancun - All Inclusive.

Is Flamingo Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Flamingo Cancun - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Flamingo Cancun - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Flamingo Cancun - All Inclusive?

No, Flamingo Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Cancun - All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Flamingo Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Flamingo Cancun - All Inclusive?

No, pets and service animals are not allowed.

Flamingo Cancun - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 354 out of 1181 reviews
Rating 8 - Good. 256 out of 1181 reviews
Rating 6 - Okay. 205 out of 1181 reviews
Rating 4 - Poor. 151 out of 1181 reviews
Rating 2 - Terrible. 215 out of 1181 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee, Teaneck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at Flamingo many times and it gets better every year. The staff was really friendly and welcoming. There was a bottle of sparkling wine on ice upon my arrival and this was a first for me. The hotel is situated nicely and the the ocean views with balcony gives really nice views of beach, pool and the sounds of ocean and palm trees blowing. It’s not as lavish as some but for the price it’s unbeatable. There are 3 bars. One in the lobby and the others a pool bar and by the pooll. Across the street is a farmacia/ convenience store and also souvenir store. I could say more but you’ll have to see for yourself.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

We will absolutely come back. The staff was great, their service was fantastic. The whole resort was clean, all of the staff was constantly cleaning and making it look nice. The food was good. The only thing I was disappointed about was not getting to try Alberto’s. For that you had to make a reservation between the hours of 3-5 the day prior. We were always out and about and never got the chance to do so. But other than that no complaints. A super nice resort.
Stayed 5 nights in Mar 2025

4/10 Poor

Milena

Disliked: Staff & service
Receptionist pretty bad
Stayed 7 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and staff. They kept us content.
Stayed 6 nights in Feb 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s small not horrible and food was ok only stayed for a weekend
Stayed 3 nights in Feb 2025

2/10 Terrible

Tyler

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything about the experience was great until my kid wet the bed and after alerting the property they stripped our sheets and would not return to make our bed in our prepaid room until I paid a fine for “damages.” They had a waterproof protective sheet on the bed, nothing was damaged just wet, a simple matter of throwing it in the washing machine. Super rude.
Stayed 7 nights in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would recommend to eat as often as possible at the Albatross (beach restaurant) because the food in the main cafeteria is not very appealing. Other than that, the Flamingo is super! Super nice and helpful staff, very clean, great service and very friendly to solo travelers
Stayed 4 nights in Mar 2025

2/10 Terrible

Abhinav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Aurora de los Angeles

Liked: Cleanliness
Disliked: Staff & service
I'll give this property a zero if I could. Worst experience ever. The property doesn't have a designated place for smokers, so they have to smoke literally on the street and it makes the entrance and exit overcrowded. I understand the state of Quintana Roo has an environment
Stayed 3 nights in Feb 2025

2/10 Terrible

Hector Garcia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not stay here there so many limitations, food is poor and the same everyday, some staff are friendly but just a few , don’t waste your money, I will never come back here
Stayed 3 nights in Feb 2025

10/10 Excellent

Shashibhushan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Vladislav

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Limited good food had to visit a few restaurants nearby to fill in for that. They do have a good beach though.
Stayed 7 nights in Feb 2025

2/10 Terrible

Iris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at a resort in Mexico, however I would not recommend this hotel. It's old, not well maintained, and the rooms are outdated and in need of serious TLC. The shower drain was clogged and turned into a bath every time I showered, as well as the sink drain not working properly. The water itself was yellow and absolutely disgusting when brushing teeth. They only give you 2 bottles of water, and when I asked for more they would only allow 2 bottles (600ml each) per day. I managed to find a water refill station by the ice maker, which the water tasted like seawater. Best option was to save my empty bottles and refill them at the gym cooler which had purified water. The wifi only works in the freezing cold lobby, when you manage to connect to it. The facilities aren't bad, there is a lunch room and 2 restaurants, but the food is subpar and doesn't taste very good. I felt sick and nauseous most of my time here, still managing to enjoy some of my time. On my first night here, an employee named Gonzalo came up to me, and we were having pleasant conversation until he started to ask if I'm interested in him, and if I want a relationship with him and to bring him to Canada with me. When I said no, he started asking where my husband/boyfriend was. He was pushy and I had to tell him I was uncomfortable, to which he finally got the hint. I wasn't expecting to be approached like this on my vacation, especially being alone in a new country.
Stayed 6 nights in Feb 2025

2/10 Terrible

Maddy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
- a lot of locals - staff wasn’t too friendly, bartenders were alright - minimal activities or entertainment - small buffet - no bars or bathrooms near the beach - no wifi in rooms, only lobby - like one Spanish tv channel in hotel room - the beach is very nice and clean
Stayed 7 nights in Feb 2025

10/10 Excellent

Mercia

Travelled with family
The Staff is very respectful, kind and very good service
Stayed 3 nights in Feb 2025

4/10 Poor

Thanh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The service was terrible at the front desk. I missed my flight because my original flight was delayed, so we did not get there til next day. I had called the hotel to ask that we can check in early since we were arriving the next day and it was already paid. The clerk said yes. When I got to the hotel at noon the following day the attendant told me that I could not check and that they had my room out for someone else. I stated that they are double dipping and she just looked and me and shrugged her shoulders. The manager was standing next to her and did not say a word.
Stayed 5 nights in Feb 2025

6/10 Okay

Vesna

Liked: Cleanliness

‘Laguna view’ is misleading

The room had the ‘Laguna view’, which means that it was just above a busy road, and consequently, very noisy. It was impossible to use the balcony to relax because of the noise.
Stayed 5 nights in Feb 2025

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a resort like said in comments, if the weather it’s no good, it is nothing to do in this hotel, no good music in the night in the bar, I didn’t like this hotel, you can spend little be more and have something better.
Stayed 5 nights in Dec 2024

8/10 Good

ward

Stayed 5 nights in Feb 2025

2/10 Terrible

Patrick, Bonners Ferry

Disliked: Property conditions & facilities
Stayed 8 nights in Feb 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, amenities, property conditions & facilities
It's an old building with anunfinished room they put me in. Sliding door had screws and bolts sticking out. Black mold on the walls. Same good everyday. Have to do ALOT of walking. Elevator is way in the back if you choose to use it, or you climb ALOT of stairs
Stayed 7 nights in Feb 2025

2/10 Terrible

Kyle

Travelled with group
Disliked: Amenities
Hey, want a shower. Keep on wanting cause water will be a problem as we found out. No water in the rooms on several occasions. The food got better but we had days we just walked away. The beach was beautiful but trying to walk on the beach between clumps of seaweed and sticks. No beach volleyball. Casino night was the best they had to offer as far as activities. Shopping that they push in the advertising was absolutely ridiculous across the street is really a shut down building with decaying wharf. All in all they have secured that my next vacation will not be in Cancun at any of their facilities.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We will be back
Stayed 2 nights in Feb 2025

4/10 Poor

Steve Gerry Carl, Edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi, no money exchange like it says they have these amenities but they don’t.
Stayed 10 nights in Feb 2025