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Hotel Santa Maria Cancun

3.5 star property
Comfortable hotel near Plaza 28

Choose dates to view prices

Hotel Santa Maria Cancun

Photo gallery for Hotel Santa Maria Cancun

Interior detail
Interior detail
Superior Room, 2 Double Beds
Interior detail
Interior detail

Overview of Hotel Santa Maria Cancun

Reviews
7.0

Good

Popular amenities

  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
Cancun, QROO
  • Popular LocationLas Palapas Park17 min walk
  • Popular LocationPlaza 283 min drive
  • Popular LocationCancun Mall5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Room options

View all photos for Standard Superior Room

Standard Superior Room

Standard Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lift
Hotel Avenida Cancun
Free WiFi
Air conditioning
Room service
Housekeeping
4.0 out of 5, Very good, (225)
The price is AU$78
for 1 night
includes taxes & fees
10 May - 11 May
Hotel Avenida Cancun

About the area

Cancun

At Hotel Santa Maria Cancun you'll be within just a 15-minute stroll of Mercado 23 and Séptimo Día Adventist Church. Highlights at this hotel include in-room LCD TVs. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, a garden and a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Cancun hotel include Plaza 28 and Ultramar Ferry Puerto Juárez.

What's nearby

  • Las Palapas Park - 17 min walk
  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • El Pocito - 4 min walk
  • Los 7 Mares - 11 min walk
  • McDonald's - 9 min walk
  • Mercado independencia - 6 min walk
  • Little Caesars Pizza - 1 min walk

About this property

Hotel Santa Maria Cancun

Comfortable hotel near Plaza 28
As a guest of Hotel Santa Maria Cancun, you'll find a terrace, tour or ticket assistance, and vending machine. Public spaces have free WiFi. Hotel Santa Maria Cancun also features a garden, concierge services, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 49 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
Hotel Santa Maria Cancun offers 49 air-conditioned accommodations, with free toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Maria Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Santa Maria Cancun.

Property is also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Cancun?

Hotel Santa Maria Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Cancun?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Cancun on 6 May 2024 start from AU$74.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Cancun?

Yep, Hotel Santa Maria Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Santa Maria Cancun?

The closest beach to Hotel Santa Maria Cancun is Turtle Beach (5 km).

Does Hotel Santa Maria Cancun serve breakfast?

Yeah, brekkie is available daily.

Is there a free airport shuttle available at Hotel Santa Maria Cancun?

No, Hotel Santa Maria Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Maria Cancun?

No, pets and service animals are not allowed.

Hotel Santa Maria Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 402 reviews" "
Rating 8 - Good. 136 out of 402 reviews" "
Rating 6 - Okay. 89 out of 402 reviews" "
Rating 4 - Poor. 52 out of 402 reviews" "
Rating 2 - Terrible. 40 out of 402 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kirpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paramjit Singh

Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.
Stayed 7 nights in Oct 2023

8/10 Good

irfan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good price and theres close market to shop 👍
Stayed 1 night in Oct 2023

4/10 Poor

mike

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!
Stayed 5 nights in Oct 2023

2/10 Terrible

DEEPAK, MILTON

Liked: Cleanliness, amenities, property conditions & facilities
Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

4/10 Poor

Erika Villa

Travelled with family
Disliked: Amenities, property conditions & facilities
Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.
Stayed 6 nights in Aug 2023

2/10 Terrible

Sakibu

Stayed 7 nights in Aug 2022

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel, tiene estacionamiento, microondas, y refrigerador, una muy buena ubicación, dice todo para tomar el transporte público, y tiendas de conveniencia, lugares para comer, y farmacias, e incluso lavanderías tan cerca que se puede ir caminando, además cuenta con un pequeño balcón para disfrutar la vista, y el área no es ruidosa en la noche, se puede descansar muy bien. El internet a veces iba un poco lento, no permiten consumir bebidas alcohólicas, y a veces la luz se baja por un segundo. No se
Stayed 4 nights in Jul 2022

4/10 Poor

Nazario Figueroa

Travelled with family
When I requested the room I reserved upon arrival I was told they didn’t have my room available and I arrived during my check in window. It was upsetting because I got two separate rooms for me and my daughter the 1st night and she was afraid so she ended up sleeping in my room. I went back to customer service the next day to request my reservation again for two beds in one room. Everything was inconvenient. Definitely do not recommend.
Stayed 2 nights in Jul 2022